We are looking for a detail-oriented Collections Clerk to join our team on a contract basis in Orlando, Florida. In this role, you will play a key part in managing both commercial and consumer collections while ensuring accurate record-keeping and communication with clients. This position requires strong organizational skills, comfort with cold calling, and proficiency in Microsoft Office.<br><br>Responsibilities:<br>• Conduct outreach to clients for overdue payments through phone calls and emails.<br>• Manage commercial and consumer collection processes to ensure timely resolution.<br>• Maintain accurate and organized records of collections activities and payment statuses.<br>• Collaborate with internal teams to address billing discrepancies and resolve client issues.<br>• Utilize Microsoft Office tools to prepare reports and track collections progress.<br>• Perform data entry tasks to update customer accounts and transaction records.<br>• Provide exceptional customer service while addressing payment concerns.<br>• Follow established credit and collections procedures to ensure compliance.<br>• Communicate effectively with clients to negotiate payment plans and terms.<br>• Monitor and analyze account balances to identify potential risks.
We are looking for a detail-oriented Collections Clerk to join our team in San Antonio, Florida. In this long-term contract role, you will play a key part in managing commercial and consumer collections while ensuring the accuracy of billing processes. The ideal candidate will bring expertise in collection procedures and a proactive approach to resolving outstanding accounts.<br><br>Responsibilities:<br>• Oversee commercial and consumer collections, ensuring timely follow-up on outstanding payments.<br>• Communicate with clients to address billing discrepancies and resolve payment issues.<br>• Maintain accurate records of all collection activities and payment transactions.<br>• Collaborate with internal teams to streamline collection processes and improve efficiency.<br>• Analyze account statements to identify overdue balances and implement appropriate actions.<br>• Ensure compliance with company policies and regulatory standards in all collection activities.<br>• Provide regular updates and reports on collection performance to management.<br>• Assist in the development of strategies to minimize overdue accounts and improve cash flow.<br>• Utilize Pay Ops systems or similar tools to optimize collection workflows.<br>• Support contract management and documentation for high-value accounts.