We are looking for a Security Systems / IT Support Technician to provide on-site support for a university environment in Union, New Jersey. This Long-term Contract position focuses on maintaining electronic security and access control systems while also assisting with day-to-day technical support needs across campus. The ideal candidate brings strong communication skills, a service-oriented approach, and the ability to work effectively with students, faculty, and staff in a hands-on setting.<br><br>Responsibilities:<br>• Diagnose and resolve issues involving electronic security equipment and door access systems to help maintain a secure campus environment.<br>• Provide front-line technical assistance for help desk requests, supporting end users with hardware, software, and access-related concerns.<br>• Travel between university campus locations as needed to respond to service requests, perform troubleshooting, and coordinate issue resolution.<br>• Communicate clearly with campus users and internal teams to gather details, explain solutions, and ensure timely follow-up on support needs.<br>• Perform on-site support five days per week, delivering dependable technical assistance in a fast-paced academic setting.<br>• Assist with system configuration, maintenance activities, and operational support related to security infrastructure and connected technologies.
We are looking for an Application Support Engineer to deliver frontline and intermediate support for essential business applications in Glasgow, Kentucky. This Long-term Contract position will focus on maintaining stable application performance, resolving user and system issues, and partnering with technical and business teams to keep daily operations running smoothly. The role also contributes to compliance, access governance, and audit readiness across supported systems.<br><br>Responsibilities:<br>• Deliver Level 1 and Level 2 support for core enterprise applications, responding to incidents and service requests with timely troubleshooting and resolution.<br>• Investigate problems involving application processing, interfaces, batch activity, printing, security, and user access, and escalate complex matters to specialized teams or vendors when needed.<br>• Support JD Edwards and related platforms used across business operations, helping ensure dependable system availability and effective user assistance.<br>• Oversee interface and transaction activity between internal platforms and external partners, identifying rejected, delayed, or duplicate transmissions and coordinating corrective action.<br>• Provide operational support for RF-enabled and connected applications that support warehouse, inventory, manufacturing, and distribution functions.<br>• Manage tickets through the IT service management platform, ensuring each case includes clear diagnostic details, business impact, and documented outcomes.<br>• Contribute to IT controls and compliance activities by assisting with access reviews, provisioning validation, privileged access checks, and audit evidence collection.<br>• Help maintain change control standards by confirming approvals, testing records, and implementation documentation are complete for production updates.<br>• Create and update knowledge articles, support procedures, and troubleshooting documentation to improve consistency and reduce recurring issues.<br>• Track recurring incidents and service trends, then share recommendations that improve application reliability and support efficiency.
We are looking for an Application Support Engineer to join a financial services organization in Woodbridge, New Jersey on a Long-term Contract basis. This position is ideal for a hands-on technical specialist who enjoys solving user issues, supporting endpoint environments, and improving day-to-day IT operations. The role combines second-level support responsibilities with device management, scripting, and collaboration across core infrastructure technologies.<br><br>Responsibilities:<br>• Deliver second-line technical support for end-user hardware, software, and application issues across the business<br>• Investigate and resolve escalated incidents, ensuring timely diagnosis and clear communication with users and internal teams<br>• Manage Microsoft Intune activities such as device configuration, policy administration, and application deployment<br>• Create and update PowerShell scripts to streamline repetitive support tasks and improve operational efficiency<br>• Support Windows desktop environments, including laptop setup, imaging, deployment, maintenance, and patching<br>• Assist with account, access, and device administration in Active Directory and Azure AD environments<br>• Perform foundational network troubleshooting to identify connectivity issues and support issue resolution<br>• Contribute to hands-on support work when needed, including Level 1 assistance and laptop build preparation<br>• Maintain accurate technical documentation, support procedures, and knowledge resources for recurring issues
We are looking for an Application Support Engineer to deliver high-quality assistance to merchant partners and help optimize their experience across technical and operational workflows. This Long-term Contract position is based in Pittsburgh, Pennsylvania, and focuses on supporting client implementations, resolving application issues, and improving day-to-day support processes. The ideal candidate will combine strong troubleshooting ability with clear communication and a practical understanding of integrations, documentation, and cross-functional collaboration.<br><br>Responsibilities:<br>• Support merchant partners with guidance on platform usage, implementation approach, troubleshooting, marketing-related questions, and accounting process alignment.<br>• Investigate and resolve integration challenges involving ecommerce storefronts, APIs, and back-end order management environments.<br>• Create and refine support procedures that improve service quality, consistency, and operational efficiency.<br>• Produce clear technical documentation for recurring issues, workflows, configurations, and resolution steps.<br>• Collaborate with internal teams to establish effective processes that span support, product, and engineering functions.<br>• Gather client insights and translate recurring feedback into actionable recommendations for product and engineering improvements.<br>• Monitor application performance issues and respond to support requests with timely, solution-oriented communication.
We are looking for an Epicor Support Analyst to serve as a key resource for business teams using the Epicor Kinetic environment in Irvine, California. This Long-term Contract position is ideal for someone who can connect technical system knowledge with day-to-day operational needs, especially across finance, operations, and sales. The role focuses on resolving user challenges, clarifying system capabilities, and turning business requests into practical ERP enhancements. You will also contribute to reporting support, integration improvements, and ongoing platform optimization.<br><br>Responsibilities:<br>• Partner with finance, operations, and sales teams to support Epicor Kinetic processes from customer and account setup through order processing and related downstream activities.<br>• Investigate system issues, identify root causes, and provide clear guidance to users on effective use of Epicor Kinetic features and workflows.<br>• Meet with executives and business stakeholders to capture needs, clarify priorities, and translate operational goals into system-related solutions.<br>• Assist users with reporting needs by helping them access, interpret, and work with Epicor data for business decision-making.<br>• Contribute to enhancements involving the Epicor and Salesforce connection, including support for integration processes managed through Boomi.<br>• Support ERP updates and version-related activities within the Epicor Kinetic environment while helping users adapt to changes.<br>• Provide assistance with subscription billing processes and related workflow configuration or issue resolution.<br>• Communicate with both leadership and end users in a patient, attentive manner that builds trust and improves adoption.<br>• Recommend practical process or system improvements based on recurring user issues, cross-functional feedback, and business requirements.
<p><strong>Service Desk Analyst (Healthcare)</strong></p><p><strong>Location:</strong> Norfolk, VA</p><p><strong>Employment Type:</strong> Contract to hire</p><p><strong>Job Description</strong></p><p>Robert Half is seeking a <strong>Service Desk Analyst</strong> to support a healthcare organization in the Norfolk, VA area. This role is responsible for providing first-level technical support to end users, troubleshooting hardware and software issues, and ensuring a high level of customer service across clinical and administrative teams.</p><p>The ideal candidate will have prior Help Desk or Service Desk experience in a fast-paced environment. Experience supporting healthcare applications, particularly <strong>Epic</strong>, is highly preferred.</p><p><strong>Responsibilities</strong></p><ul><li>Provide Tier 1 and Tier 2 technical support via phone, email, and ticketing systems</li><li>Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, and peripherals</li><li>Support Microsoft Windows, Microsoft 365, and common business applications</li><li>Create, track, update, and resolve service tickets in accordance with established SLAs</li><li>Assist users with password resets, account unlocks, and access-related requests</li><li>Escalate complex technical issues to appropriate support teams when necessary</li><li>Document troubleshooting steps, resolutions, and recurring issues</li><li>Support new user setups, hardware deployments, and workstation installations</li><li>Deliver excellent customer service while supporting clinical and administrative staff</li><li>Maintain security and compliance standards within a healthcare environment</li></ul><p><strong>Qualifications</strong></p><ul><li>1+ years of Help Desk, Service Desk, or Desktop Support experience</li><li>Strong troubleshooting and customer service skills</li><li>Experience supporting Windows operating systems and Microsoft 365 environments</li><li>Familiarity with Active Directory and basic user account administration</li><li>Experience working with ticketing systems</li><li>Ability to prioritize and manage multiple support requests in a fast-paced environment</li><li>Strong verbal and written communication skills</li></ul><p><strong>Preferred Qualifications</strong></p><ul><li>Experience supporting healthcare organizations</li><li>Experience with <strong>Epic</strong> or other Electronic Health Record (EHR) systems</li><li>Knowledge of healthcare IT workflows and environments</li><li>Relevant certifications such as CompTIA A+, Network+, or Microsoft certifications</li></ul><p><strong>What We're Looking For</strong></p><p>We are seeking a customer-focused IT professional who enjoys solving technical issues, supporting end users, and working in a mission-driven healthcare environment. Candidates with Epic experience or healthcare support backgrounds are strongly encouraged to apply.</p>
<p><strong>Overview</strong></p><p>Our tech client in Brookhaven is looking to add a Service Desk Analyst with 2-4 years of experience for a 3-6 months contract-to-hire role. 4 days onsite/week with conversion salary up to $55k. </p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li>Provide technical support for Windows Desktop Operating Systems, including troubleshooting issues and assisting users.</li><li>Join Windows workstations to the domain and resolve connectivity problems.</li><li>Support the O365 Suite of applications</li><li>Configure and troubleshoot printers, ensuring reliable functionality for end-users.</li><li>Respond to service desk tickets promptly and maintain detailed documentation of solutions.</li><li>Collaborate with team members to improve IT processes and procedures.</li><li>Deliver high-quality customer service to clients and internal users.</li></ul>
<p>Robert Half is recruiting for an Accounting Support Specialist with an established Birmingham area company. This position reports directly to the Accounts Payable Manager and provides critical administrative and transaction support to the accounting department.</p><p><br></p><p>This is a great opportunity for someone with accounting clerk, accounts payable, billing or similar experience who enjoys a structured, high volume environment. The role includes a significant amount of hands on invoice processing and mailing responsibilities, with the opportunity to cross train and gain additional exposure to Accounts Payable.</p><p><br></p><p>Responsibilities:</p><p>• Print and process a high volume of customer invoices each week</p><p>• Prepare invoices for mailing, including folding, stuffing and addressing envelopes</p><p>• Batch and organize invoices to ensure accurate and timely distribution</p><p>• Maintain organization and accuracy while processing hundreds of documents each week</p><p>• Assist the Accounts Payable department with administrative and transactional accounting responsibilities</p><p>• Cross train on additional AP functions as needed</p><p>• Maintain accounting records and supporting documentation</p><p>• Assist with other accounting department projects and responsibilities</p>
<p>We are looking for a technology support leader to oversee IT and operational technology support for manufacturing environments in Plano, Texas. This position is well suited for someone who is comfortable working directly in production settings, solving issues that affect uptime, and coordinating closely with engineering, maintenance, and operations teams. The role combines hands-on technical problem solving with cross-functional collaboration to keep plant systems, user devices, and industrial networks running reliably.</p><p><br></p><p>Responsibilities:</p><ul><li>Oversee day-to-day technical support for plant operations, ensuring systems used across manufacturing sites remain stable, accessible, and responsive to production needs.</li><li>Diagnose and resolve issues involving industrial networks, end-user devices, software platforms, and connected equipment that may interrupt plant performance.</li><li>Support communication and connectivity among PLCs, HMIs, operator stations, and other manufacturing technologies used on the production floor.</li><li>Maintain and improve plant-floor infrastructure such as switches, wireless components, industrial network hardware, and workstation endpoints.</li><li>Work closely with controls engineers, maintenance staff, and production teams to identify root causes of operational technology issues and restore functionality quickly.</li><li>Coordinate installation, upkeep, and troubleshooting for industrial PCs, manufacturing applications, and operator-facing hardware used in daily operations.</li><li>Track network and system performance within production environments and take proactive steps to reduce downtime and operational disruption.</li><li>Contribute to infrastructure enhancements, facility expansion efforts, and other technology improvement projects across manufacturing locations.</li><li>Keep accurate records of configurations, support activities, asset inventories, and technical procedures to support ongoing operations and future maintenance.</li><li>Partner with corporate IT resources and external service providers when advanced escalation or specialized support is needed, including travel between facilities for onsite assistance.</li></ul>
We are looking for an IT Desktop Support Technician to provide hands-on technical assistance for end users in Reading, Pennsylvania. This Long-term Contract position is ideal for someone who enjoys resolving hardware, software, and workplace technology issues while delivering dependable day-to-day support. The person in this role will help maintain a productive desktop environment, respond to service needs efficiently, and contribute to a smooth user experience across the organization.<br><br>Responsibilities:<br>• Provide in-person and remote support for desktops, laptops, mobile devices, printers, and common workplace applications.<br>• Diagnose technical issues, identify root causes, and complete timely resolutions to minimize disruption for employees.<br>• Set up, configure, deploy, and refresh end-user equipment while ensuring systems are ready for business use.<br>• Track incidents, service requests, and completed work accurately to support clear communication and measurable deliverables.<br>• Collaborate with internal teams to support testing activities, including A/B testing efforts related to user-facing technology changes.<br>• Assist with onboarding and offboarding tasks by preparing devices, managing access needs, and recovering equipment when required.<br>• Perform deskside support for users who need hands-on troubleshooting, software installation, or device connectivity assistance.<br>• Follow established support procedures and contribute ideas that improve service quality and the overall support experience.
We are looking for a Technical (Application) Support Specialist to join a service-focused team in Utah in a contract capacity with the potential for a permanent role. This position supports internal users by resolving application-related issues, improving workflow performance, and delivering timely, well-documented solutions. The ideal candidate brings a strong customer support mindset, solid troubleshooting ability, and a willingness to contribute to both software support and occasional hands-on IT tasks.<br><br>Responsibilities:<br>• Handle incoming application support requests, prioritize issues appropriately, and drive tickets through completion within established service expectations.<br>• Investigate and resolve software, system workflow, and user-access concerns affecting day-to-day business operations.<br>• Set up, maintain, and refine user workflows within the company’s application environment, including platform-based support activities.<br>• Record diagnostic steps, outcomes, and recurring issue patterns to strengthen team knowledge and improve future support efficiency.<br>• Communicate with internal stakeholders to gather missing details, clarify reported problems, and provide clear status updates throughout the support process.<br>• Join client or user discussions when additional context is needed to identify root causes and confirm appropriate solutions.<br>• Partner with technical team members on basic infrastructure-related tasks during slower support periods, such as equipment setup, cabling, or other IT support projects.<br>• Contribute ideas that improve support processes, documentation standards, and issue resolution consistency across the team.
<p><strong>TITLE: CLOUD IT SUPPORT SPECIALIST – TIER 1 – 3 - WORK EASTERN TIME ZONE HOURS. </strong></p><p><strong>IMMEDIATE HIRE! IMMEDIATE INTERVIEW!</strong></p><p><strong>LOCATION: 100% REMOTE OR HYBRID </strong></p><p><strong>MUST BE A US CITIZEN / GREEN CARD HOLDER – NO H1B visa, No F1 No OPT status.</strong></p><p>Direct Hire PERM up to <strong>$75K PLUS OVERTIME + BENEFITS!</strong></p><p>At least 2 years of PROFESSIONAL experience. College experience only won’t be considered.</p><p><strong>PERKS:</strong> Company is migrating to the CLOUD! HUGE OPPORTUNITY TO GAIN CLOUD EXPERIENCE</p><p>Do you love helping others & solving tech challenges?</p><p>Are you an IT Support Analyst who thrives on delivering exceptional IT support?</p><p>We're searching for a dedicated Cloud Help Desk Specialist ready for a long-term role with a Mid company focused on Help Desk, Break/Fix, & Desktop Support!</p><p>WHITE GLOVE EXECUTIVE LEVEL EXPERIENCE</p><p>MUST HAVE ULTRA SHARP PROFESSIONAL COMMUNICATION!</p><p>Azure, Intune, M365/ O365</p><p>Only apply if you have positive attitudes, strong work ethics, and someone with the patience to make technology approachable for everyone with non-technical, high work volume users!</p><p><strong>What You Will Do:</strong></p><p>Your day-to-day will include:</p><ul><li>Tier 1 – Tier 3, + Desktop Support, hand holding a User Base in a small 3 person team as primary Help Desk Support</li><li>MUST HAVE ULTRA SHARP PROFESSIONAL COMMUNICATION!</li><li>MUST HAVE GOOGLE WORKSPACE EXPERIENE !!</li><li>Cloud, Intune, AutoPilot, M365 / O365 / Active Directory</li><li>Mac & Windows Support</li><li>Google Workspace experience is REQUIRED</li><li>Laptop Imaging & Automation! Volume laptop rollouts</li><li>Hardware troubleshooting for desktops, laptops, printers, conference room, Zoom / Teams support</li><li>Ticketing Management System experience</li><li>Resolving High Volume of tickets</li><li>Hybrid Active Directory: Password resets, account unlocks, access management</li></ul><p><strong>Must-Haves</strong></p><ul><li>1+ year professional experience</li><li>MUST HAVE ULTRA SHARP PROFESSIONAL COMMUNICATION!</li><li>Tier 1 – Tier 3 Help Desk experience</li><li>Google Workspace - Google Platform support experience</li><li>Solid Hardware & Software troubleshooting skills</li><li>Citrix</li><li>M365 & Azure</li></ul><p><strong>Soft Skills That Make You Stand Apart</strong></p><ul><li>A problem-solver with a can-do attitude</li><li>PROFESSIONAL COMMUNICATION SKILLS !!</li></ul><p>If you're excited to troubleshoot, and expand your IT Support skills with a prestigious company, don't wait—apply today.</p><p>This is a full-time salaried Cloud Help Desk Specialist PERM up to $75K PLUS bonus + BENEFITS!</p><p>For immediate & confidential consideration for IT SUPPORT SPECIALIST, contact me directly, Carrie Danger, SVP Permanent Placement Team, Iowa Region at My Direct Office #: 515-259-6087 or Cell: 515-991-0863, and email resume CONFIDENTIALLY & directly to me. <strong>My DIRECT EMAIL address is on my LinkedIN profile.</strong> Or you can ONE CLICK APPLY.</p>
<p><strong>Tier 2 IT Support Specialist</strong></p><p><br></p><p><strong>Location: </strong>Lee, MA (100% Onsite)</p><p><strong>Duration:</strong> 6-Month Contract with Potential Extension</p><p><strong>Compensation:</strong> Up to $31.00/hour</p><p><strong>Benefits:</strong> Eligible for Paid Time Off (PTO) and Paid Holidays over the course of the contract</p><p><strong>Hours: </strong>40 Weekly, Monday through Friday </p><p><br></p><p><strong>Overview</strong></p><p><br></p><p>Robert Half is seeking an experienced Tier 2 IT Support Specialist for a full-time contract opportunity in Lee, MA. This position is ideal for an IT professional who enjoys hands-on troubleshooting, supporting end users, and working closely with a collaborative IT team.</p><p><br></p><p>The selected candidate will provide technical support to employees, assist with desktop and user support issues, and help maintain daily IT operations. The initial contract is expected to last six months, with the potential for extension.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide Tier 1 and Tier 2 technical support to end users</li><li>Troubleshoot hardware, software, and user account issues</li><li>Assist with workstation deployments, upgrades, and replacements</li><li>Support user onboarding, offboarding, and access requests</li><li>Troubleshoot connectivity, authentication, and application-related issues</li><li>Document incidents, resolutions, and support procedures</li><li>Collaborate with other IT team members to resolve complex issues</li><li>Deliver professional and customer-focused support to end users</li></ul><p><br></p><p><br></p><p><br></p><p><br></p>
<p>The Help Desk II / IT Support Specialist provides Tier 2 technical support to end users across a Microsoft-based enterprise environment. This position is responsible for troubleshooting hardware, software, operating system, account access, network connectivity, and Microsoft 365 issues that require deeper investigation beyond Tier 1 support.</p><p>The ideal candidate has strong Windows troubleshooting experience, understands Active Directory and Microsoft Entra ID, and is comfortable supporting users through a ticketing system while documenting issues and resolutions.</p><p>Key Responsibilities</p><ul><li>Provide Tier 2 support for Windows 10/11 desktops, laptops, mobile devices, printers, and peripherals.</li><li>Troubleshoot Microsoft 365 applications including Outlook, Teams, OneDrive, and Office applications.</li><li>Support Active Directory and Microsoft Entra ID user accounts, groups, permissions, password resets, and account lockouts.</li><li>Troubleshoot VPN, Wi-Fi, TCP/IP, DNS, DHCP, and general network connectivity issues.</li><li>Support endpoint provisioning, software installation, imaging, and device configuration.</li><li>Assist with Microsoft Intune-managed devices and endpoint compliance issues.</li><li>Troubleshoot MFA, SSO, and authentication issues.</li><li>Work incidents and service requests through ServiceNow or a comparable ITSM platform.</li><li>Escalate infrastructure, networking, security, and application issues when necessary.</li><li>Maintain accurate ticket documentation and contribute to knowledge-base articles.</li></ul><p><br></p>
We are looking for an experienced Help Desk Analyst II to support day-to-day technology needs for a mission-driven healthcare and social assistance organization in Baltimore, Maryland. This Long-term Contract opportunity is ideal for someone who is comfortable providing onsite support, resolving a wide range of end-user issues, and delivering excellent service to employees with varying levels of technical ability. The role focuses on troubleshooting modern workplace tools, maintaining smooth operation of conference room technology, and ensuring timely ticket resolution in a fast-paced environment.<br><br>Responsibilities:<br>• Provide onsite technical support for staff by diagnosing and resolving hardware, software, account access, and workstation issues across Windows 11, Linux, and Microsoft-based environments.<br>• Manage incoming service requests through Zendesk, prioritize issues appropriately, and resolve Tier I and Tier II incidents while escalating more advanced problems when necessary.<br>• Support Office 365 applications, Okta single sign-on access, and other cloud-based business tools to keep employees productive and secure.<br>• Maintain and troubleshoot Zoom-enabled conference room systems, including collaboration technology such as Neat and Poly devices, to ensure reliable meeting experiences.<br>• Assist users with content access and collaboration platforms, including cloud document management tools, while promoting efficient day-to-day usage.<br>• Work closely with a small technology team to deliver responsive service, share updates on recurring issues, and contribute to consistent support practices.<br>• Communicate clearly with users of different technical backgrounds, providing patient guidance and practical solutions that improve the overall support experience.<br>• Document troubleshooting steps, resolutions, and escalation details accurately within the ticketing system to support visibility and knowledge sharing.
<p>Benefits:</p><p>full medical coverage and retirement savings plan</p><p><br></p><p>Fast-paced, supply chain logistics company requires a Senior-Level Operations Analyst with data modeling and analysis experience, general finance and accounting knowledge, and strong business partnering skills. The Operations Analyst will interact directly with Finance Leadership to recommend, develop, and implement process and resource efficiencies that drive improving all aspects of Company profitability. This includes data collection, analysis, and modelling operational, labor, and financial data to identify trends, risks, and actionable improvement opportunities. Develop KPI reporting, dashboards, spending analysis, and operational performance tools that improve visibility and decision-making cadence. Analyze labor costs by functional area; perform cost rationalization across all areas of operational expenditures. Coordinate with internal teams and external partners to support product selection, supplier qualification, and competitive purchasing decisions. Locate key suppliers, negotiate pricing, contracts, payment terms, and service levels, and ensure materials, products, and services meet required specifications. Conduct market analysis and monitor pricing trends to identify cost-saving opportunities and supply chain risks. The Operations Analyst should have prior 3PL, Distributions, Logistics or Supply Chain experience, advanced excel, power bi+++, Bachelor’s Degree in Finance or Accounting, Business Management, Supply Chain Management or a related field of study. Salary in the 120-130K range plus bonus and full medical coverage and retirement savings plan. For immediate consideration please email resume to Joseph Imbesi</p>
<p>We are looking for an Operations Analyst to join a logistics and distribution team in Lebanon, Indiana in a contract role with the potential to become permanent. This position focuses on improving day-to-day operational performance through data review, process evaluation, and close coordination across supply chain activities. The ideal candidate will use analytical insight to support efficient inventory flow, transportation performance, and cost-conscious distribution decisions.</p><p><br></p><p>Responsibilities:</p><p>• Create reports and spreadsheets by extracting operational data from SQL Server and related systems to support business decisions.</p><p>• Review shipment activity, inventory movement, and transportation spending to uncover trends, service issues, and opportunities for improvement.</p><p>• Track and maintain supply chain performance measures, providing regular updates on key operational results.</p><p>• Identify workflow gaps across warehouse, distribution, and transportation functions and recommend practical solutions to improve efficiency.</p><p>• Support order scheduling activities, including retrieval, tagging, and wave planning within internal operating systems.</p><p>• Partner with logistics teams, carriers, suppliers, and internal stakeholders to improve delivery accuracy and reduce service delays.</p><p>• Assist with technology-enabled process improvements involving warehouse and transportation management platforms.</p><p>• Evaluate freight, warehousing, and distribution expenses and share recommendations that help control operating costs.</p><p>• Contribute to compliance, safety, and risk management efforts by monitoring operational practices and supporting disruption planning.</p><p>• Document procedures, share process updates, and communicate findings to leadership and cross-functional teams.</p>
We are looking for a detail-oriented Operations Analyst to join our team in Dallas, Texas. The ideal candidate will bring strong analytical skills and a deep understanding of financial principles to support critical business operations. This role offers an excellent opportunity to contribute to a dynamic investment management environment while advancing your career.<br><br>Responsibilities:<br>• Conduct detailed financial analyses, including variance analysis and ad hoc reporting, to support decision-making processes.<br>• Develop and maintain financial models to forecast and analyze business performance.<br>• Utilize data mining techniques to extract and interpret complex data sets for actionable insights.<br>• Collaborate with cross-functional teams to ensure accurate reporting and alignment with organizational goals.<br>• Prepare comprehensive reports and presentations to communicate findings to stakeholders.<br>• Monitor operational metrics and identify areas for improvement to enhance efficiency.<br>• Assist in the evaluation of financial strategies and recommend solutions for optimizing processes.<br>• Support audits and compliance initiatives by providing accurate and timely financial data.<br>• Ensure adherence to industry standards and best practices within investment management operations.
<p>We are looking for an Operations Analyst to support finance-related workflows in Warwick, Rhode Island. This position focuses on maintaining accurate financial records, preparing reporting support, and helping ensure timely completion of compliance-related activities. The ideal candidate brings strong attention to detail, sound analytical judgment, and the ability to manage several priorities in a deadline-driven environment.</p><p><br></p><p>Responsibilities:</p><p>• Monitor daily financial transactions and verify the accuracy of receivables, payables, journal activity, and cash balancing records.</p><p>• Complete reconciliations and perform account analysis to assist with financial statements, audit preparation, and required tax and regulatory reporting.</p><p>• Coordinate the preparation and submission of licensing, compliance, and tax documentation while tracking due dates and follow-up items.</p><p>• Assist with commission administration by reviewing calculations, updating records, addressing exceptions, and responding to broker-related questions.</p><p>• Investigate billing, payment, customer account, and finance-related discrepancies and drive issues through resolution.</p><p>• Maintain vendor master data, enter necessary adjustments, and support accurate processing across finance systems.</p><p>• Identify process improvement opportunities that strengthen reporting quality, operational consistency, and overall efficiency.</p><p>• Provide cross-functional backup support for essential finance activities and maintain familiarity with core accounting procedures.</p>
<p>We are looking for a Service Management Centre Analyst to serve as a central coordination point during production incidents and service disruptions. This role is focused on incident coordination, communication, escalation management, and service restoration rather than hands-on technical troubleshooting.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>· Act as the central coordination point during production incidents and service disruptions.</p><p>· Lead and facilitate major incident bridge calls involving technical and business stakeholders.</p><p>· Coordinate technical teams and drive restoration activities through incident resolution.</p><p>· Assess business impact and ensure appropriate escalation of critical issues.</p><p>· Maintain situational awareness throughout the incident lifecycle.</p><p>· Deliver timely and effective incident communications to stakeholders.</p><p>· Monitor the health and performance of business-critical applications and services.</p><p>· Analyze events, alerts, and operational data to identify service-impacting issues.</p><p>· Coordinate proactive actions to minimize service disruptions and prevent incidents.</p><p>· Support operations across hybrid-cloud and on-premises environments.</p><p>· Support Incident, Event, Change, Problem, and Major Incident Management processes.</p><p>· Maintain accurate and complete records within ServiceNow.</p><p>· Ensure adherence to ITIL-based service management practices.</p><p>· Promote operational excellence through process consistency and discipline.</p><p>· Facilitate Root Cause Analysis (RCA) activities following major incidents.</p><p>· Coordinate post-incident reviews and corrective action planning.</p><p>· Identify recurring issues, trends, and opportunities for process improvement.</p><p>· Drive accountability for long-term resolutions and preventative measures.</p><p>· Contribute to automation, operational maturity, and service improvement initiatives.</p>
<p>We are seeking a Security Analyst to monitor, detect, and respond to threats across the environment. This role sits at the center of the security program, protecting systems and data while helping mature the organization's overall posture.</p><p><strong>Responsibilities</strong></p><ul><li>Monitor SIEM alerts and investigate potential security incidents</li><li>Perform triage, containment, and remediation of threats</li><li>Conduct vulnerability scanning and track remediation to closure</li><li>Support endpoint detection and response tooling and tune alerting</li><li>Assist with security awareness, phishing simulations, and user training</li><li>Contribute to compliance efforts such as HIPAA, NIST, PCI, or CIS controls</li><li>Document incidents, findings, and response actions</li><li>Partner with IT teams to harden systems and enforce security standards</li></ul><p><br></p>
<p>Security Analyst with 1-2 years of experience, responsible for monitoring security alerts, investigating suspicious activity, and assisting with incident response, threat hunting, vulnerability management, intrusion detection/prevention, and log analysis. Works with senior security team members to contain and mitigate threats, escalate incidents as needed, and help strengthen the organization’s overall security posture.</p>
<p>We are seeking a Cybersecurity Analyst to help protect enterprise systems, networks, and data. The ideal candidate will assist with security monitoring, vulnerability management, incident response, and regulatory compliance initiatives.</p><p>Responsibilities</p><ul><li>Monitor security alerts and investigate suspicious activity.</li><li>Conduct vulnerability scans and remediation efforts.</li><li>Support incident response and forensic investigations.</li><li>Review firewall, endpoint, and system logs.</li><li>Assist with security awareness programs.</li><li>Implement and maintain security controls.</li><li>Support compliance initiatives such as NIST and CIS.</li></ul><p><br></p>
<p><strong>Security Analyst</strong></p><p><br></p><p><strong>Company Overview</strong> </p><p>A manufacturing organization is seeking a Security Analyst to help protect its technology environment and strengthen cybersecurity operations. This role offers broad exposure to security monitoring, incident response, risk reduction, and security improvement initiatives.</p><p><br></p><p><strong>Role Summary</strong> </p><p>The Security Analyst will monitor and respond to security threats while helping maintain and improve enterprise security controls. The ideal candidate is hands-on, analytical, and comfortable working across security operations, vulnerability management, and incident response.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Monitor and investigate security alerts and suspicious activity.</li><li>Support incident response, investigation, and remediation efforts.</li><li>Maintain and improve security monitoring and protection technologies.</li><li>Identify vulnerabilities and coordinate remediation activities.</li><li>Support data protection, identity, endpoint, and cloud security initiatives.</li><li>Analyze security trends and recommend improvements to controls and processes.</li><li>Collaborate with technology teams on security and risk-reduction initiatives.</li></ul><p><strong>Additional Details</strong></p><ul><li>Work model: Primarily remote</li><li>Occasional travel may be required</li><li>Full-time position</li></ul>
<p>We are looking for a TRAVELING Help Desk/Desktop Support Analyst to join a construction-focused organization in Appleton, Wisconsin in a contract capacity with the potential for a permanent role. This position supports field and office technology needs by combining hands-on desktop support, site technology setup, and user guidance across multiple locations. The role is ideal for someone who is comfortable traveling extensively, working directly with hardware and cabling, and helping end users resolve technical issues with professionalism and clarity.</p><p><br></p><p>**Will require a REAL ID to travel via flights </p><p><br></p><p>Responsibilities:</p><p>• Travel to project and company sites in multiple states to deliver on-site technical support and deployment services.</p><p>• Install, organize, and connect equipment in racks for both newly launched locations and active sites undergoing technology improvements.</p><p>• Support audiovisual components and assist with the setup and readiness of site-based technology environments.</p><p>• Perform commissioning activities to confirm systems, devices, and infrastructure are functioning properly before handoff.</p><p>• Handle hardware installation and replacement work related to networking upgrades and endpoint support needs.</p><p>• Run, terminate, and manage structured cabling, including low-voltage and network cabling for site technology deployments.</p><p>• Troubleshoot desktop, hardware, and Windows-related issues while responding to service desk requests in a timely manner.</p><p>• Provide end-user instruction and practical training to help employees effectively use supported systems and equipment.</p>