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127 results for Information Systems Security Manager jobs

IT Administrator

Carson City, NV
onsite
Permanent / Full Time
65000 - 75000 USD / Yearly
We are seeking an IT Administrator to join our team in the Carson City area in a permanent placement capacity. This role supports a small-to-mid-sized environment and blends hands-on desktop support with entry level-level system administration responsibilities. The ideal candidate is a dependable, process-driven IT detail oriented who enjoys troubleshooting, supporting end users, and continuing to grow their infrastructure skillset. Responsibilities: • Provide Tier 1–2 technical support for desktops, laptops, peripherals, and business applications • Support Windows environments, including user provisioning and administration within Active Directory • Assist with administration and maintenance of Windows Server environments and core infrastructure • Support Microsoft 365 users, licensing, and basic administrative functions • Troubleshoot network connectivity issues including Wi-Fi, VPN, switching, and site connectivity • Assist with maintenance of firewalls, switches, and wireless infrastructure • Image, deploy, and configure workstations while managing hardware lifecycle processes • Support VoIP systems, endpoint devices, and general office technology environments • Perform system patching, updates, and basic security best-practice tasks • Maintain accurate documentation, procedures, and internal knowledge base resources • Monitor and manage service tickets, escalating more complex infrastructure issues as needed • Assist with inventory tracking for hardware, systems, and network equipment • Participate in small IT projects such as system upgrades, migrations, and deployments
2026-04-03T00:00:00Z

Manager of Tech Support

Jacksonville, FL
onsite
Permanent / Full Time
0 - 0 USD / Yearly
Technical Team LeadThe Technical Team Lead is a hands-on leader who works closely with the technical support team, motivating and coaching them to deliver exceptional service. Duties/Responsibilities:<ul><li>Provide resolution for escalated service tickets.</li><li>Serve as a liaison between analysts and upper management.</li><li>Conduct ongoing coaching and development of the team through call listening and feedback.</li><li>Work with clients to evaluate and resolve technical issues.</li><li>Assess user needs to analyze, recommend, and implement changes.</li><li>Configure and support system changes within the team’s scope of responsibility.</li><li>Develop and maintain knowledge of all systems, applications, and security protocols.</li><li>Update the knowledge base as approved by management.</li><li>Monitor and respond to emails and site chat, and train others on these functions.</li><li>Answer calls related to device issues, troubleshoot, and escalate tickets for repairs when necessary.</li><li>Recommend upgrades, repairs, new applications, and equipment testing with management approval.</li><li>Assist in training new analysts and identify training needs for tenured team members, providing coaching as needed.</li></ul> Required Skills/Abilities:<ul><li>Proficiency in English with excellent oral and written communication skills.</li><li>Strong customer focus and professional customer service skills.</li><li>Resourceful and able to take initiative in a dynamic environment.</li><li>Ability to troubleshoot technical problems effectively and efficiently.</li><li>Advanced knowledge of computer and server hardware.</li><li>Highly motivated, detail-oriented, self-driven, and reliable.</li><li>Strong active listening and interpersonal skills.</li><li>Ability to motivate and inspire team members.</li><li>Excellent leadership skills.</li></ul> Education and Experience:<ul><li>Bachelor’s Degree in Computer Services or related field preferred.</li><li>At least 3 years of experience in a Tier 2 technical support role.</li></ul>
2026-04-09T00:00:00Z