<p>We are looking for a detail-oriented Accountant to support core accounting operations in Ohio. This long-term contract position is ideal for someone who can manage daily financial activities, maintain accurate records, and contribute thoughtful analysis to support sound business decisions. The role offers the opportunity to work across multiple accounting areas while partnering with teams to improve accuracy and consistency in financial reporting. For immediate consideration, please apply online, then contact our talent managers at (937) 224-0600.</p><p><br></p><p>Responsibilities:</p><p>• Record and post journal entries to the general ledger across key accounting areas such as cash, prepaid expenses, inventory, and accrued items.</p><p>• Examine accounting transactions and ledger classifications to confirm completeness, accuracy, and alignment with established procedures.</p><p>• Evaluate financial data and reporting trends to identify issues, support reserve and asset review, and provide practical recommendations on spending-related matters.</p><p>• Perform targeted analyses as needed to address business questions and assist in resolving accounting variances or unusual balances.</p><p>• Recommend improvements to accounting approaches, workflows, and documentation to strengthen process efficiency and reporting quality.</p><p>• Partner with internal departments and different business locations to address accounting questions, gather required information, and ensure coordinated financial activity.</p><p>• Support routine accounting operations and contribute to additional finance-related tasks assigned by leadership.</p>
We are looking for an organized and motivated entry-level accounting specialist to support daily financial and administrative operations for a business corporation in New York, New York. This is a long-term contract position offering hands-on experience across payables, reconciliations, and general office support in a part-time capacity. The ideal candidate is detail-oriented, comfortable working with routine accounting tasks, and ready to contribute in a fast-paced business environment.<br><br>Responsibilities:<br>• Process vendor payments accurately and in a timely manner while maintaining proper supporting documentation.<br>• Manage recurring accounts payable activity, including handling a steady volume of invoices multiple times each month.<br>• Enter financial and administrative data into company records with a high level of accuracy.<br>• Perform account reconciliations to help ensure balances and transactions are properly recorded.<br>• Review general ledger activity and assist with basic analysis to identify discrepancies or needed corrections.<br>• Provide day-to-day administrative support such as scanning documents, filing records, and ordering office supplies.<br>• Use QuickBooks to assist with accounting entries, payment tracking, and record maintenance.
<p>We are looking for an experienced Sr. Workday Business Analyst to support an organization near New Berlin, Wisconsin. This position connects human resources, business operations, and technical teams to turn operational needs into practical system improvements. The role focuses on optimizing Workday and related HR platforms, strengthening data quality, and helping stakeholders make informed decisions through effective processes and technology. <strong>This role is a Direct Hire opportunity and does not offer sponsorship at this time. Candidates must local and available for a full-time onsite schedule. </strong></p><p><br></p><p>Responsibilities:</p><p>• Partner with HR and business stakeholders to gather needs, clarify priorities, and convert operational challenges into effective system-based solutions.</p><p>• Review existing HR workflows to identify inefficiencies, strengthen data accuracy, and recommend improvements across key people processes.</p><p>• Define business and functional requirements through clear documentation, including process maps, user stories, and solution summaries.</p><p>• Support Workday enhancements by assisting with configuration updates, testing activities, and stakeholder coordination during release cycles.</p><p>• Work with internal teams, external vendors, and platform partners to improve functionality across Workday and other HR-related systems.</p><p>• Investigate system issues, resolve functional problems, and help maintain dependable performance and high-quality workforce data.</p><p>• Lead or contribute to HR technology projects by managing timelines, tracking scope, and communicating progress to cross-functional teams.</p><p>• Promote successful adoption of new tools and updates by creating training materials, supporting user communications, and reinforcing change readiness.</p><p>• Assist with the evaluation and integration of complementary HR applications such as timekeeping, recruiting, learning, and benefits platforms.</p>
We are looking for an Information Security Solutions Analyst to support secure technology design and implementation in Enfield, Connecticut. This role partners with technical and business teams to evaluate new initiatives, strengthen security architecture, and help ensure systems align with organizational standards, compliance expectations, and risk objectives. The ideal candidate brings hands-on cybersecurity knowledge and contributes practical guidance across system design, deployment, governance, and operational readiness.<br><br>Responsibilities:<br>• Act as the security representative in architecture and project review discussions, providing input on proposed solutions and highlighting control requirements before implementation.<br>• Assess business and technical initiatives to confirm alignment with security architecture, regulatory obligations, and overall enterprise risk expectations.<br>• Perform threat modeling and security analysis for new technologies, applications, and integrations to identify exposures and recommend appropriate safeguards.<br>• Promote secure-by-design practices throughout the system lifecycle, from initial planning and configuration through deployment, support, and retirement.<br>• Review internal and third-party platforms for control effectiveness in areas such as encryption, patching, API protection, data handling, and incident preparedness.<br>• Evaluate AI-enabled solutions by examining model behavior, data usage, connected systems, and control alignment with responsible security practices.<br>• Provide oversight of system configurations, access settings, and integration points while collaborating with service providers and vendors to maintain security requirements.<br>• Participate in change management and implementation planning to evaluate the security impact of upgrades, new deployments, and environment changes.<br>• Support incident readiness by helping ensure logging, monitoring, and response capabilities are properly configured and by assisting with tuning security tools to improve visibility.<br>• Create and maintain technical documentation, implementation guides, governance materials, and reporting artifacts that support audits, metrics, and leadership updates.
<p><strong>Business Systems Analyst (QAD ERP)</strong></p><p><strong>Location</strong>: Remote - Atlanta GA</p><p><strong>Travel</strong>: Minimal (1-2 trips per year, as business needs require)</p><p><strong>must be eligible to work in the U.S.-</strong> <strong>This position does not offer sponsorship or C2C now or in the future.</strong></p><p><br></p><p><strong>About the Opportunity</strong></p><p>Our client is seeking an experienced Business Systems Analyst to support and enhance enterprise business systems across multiple manufacturing locations. This individual will play a key role in supporting the organization's ERP environment, driving continuous process improvements, and partnering with business stakeholders to optimize technology solutions.</p><p>The ideal candidate has deep experience with QAD ERP, enjoys working cross-functionally with business users, and is passionate about improving business processes through technology.</p><p><br></p><p><strong>What We're Looking For</strong></p><p>The ideal candidate is someone who:</p><ul><li>Has extensive experience working with QAD ERP.</li><li>Enjoys partnering with business users to solve operational challenges.</li><li>Can translate business needs into technology solutions.</li><li>Thrives in a collaborative environment.</li><li>Is proactive, organized, and customer-focused.</li><li>Takes ownership of projects and drives continuous improvement initiatives.</li></ul>
We are looking for a Provider Data and Contract Analyst to support a long-term contract opportunity within the health insurance industry. In this role, you will examine provider agreements and reimbursement materials, organize critical payment information, and help strengthen the accuracy and accessibility of contract data used across the organization. This position will work closely with operational and business partners to improve data governance and prepare reimbursement documentation for inclusion in an AI-enabled centralized rate repository.<br><br>Responsibilities:<br>• Review provider agreements, reimbursement exhibits, and related records to identify payment terms and methodology details.<br>• Organize and maintain contract documentation so reimbursement information is structured, traceable, and ready for centralized repository intake.<br>• Interpret contractual language affecting provider payments, including terms tied to facility and physician reimbursement approaches.<br>• Partner with business and operational teams to confirm reimbursement details and resolve documentation gaps or inconsistencies.<br>• Support data quality initiatives by validating the completeness, consistency, and usability of provider payment information.<br>• Catalog fee schedules and supporting materials in a way that improves transparency and ongoing governance of reimbursement data.<br>• Contribute to transformation efforts by helping standardize how provider contract information is captured and referenced.<br>• Assist with analysis related to how reimbursement terms influence claims adjudication and payment accuracy.
<p>We are looking for a <strong>Technical Business Analyst</strong> who can bridge the gap between business stakeholders and technology teams. This individual will play a key role in gathering requirements, documenting business processes, supporting implementations, and ensuring technology solutions align with organizational objectives.</p><p>The ideal candidate combines strong business analysis skills with technical knowledge and experience working alongside developers, engineers, and project teams.</p><p>Responsibilities</p><ul><li>Gather, analyze, and document business and technical requirements</li><li>Facilitate meetings, workshops, and stakeholder interviews</li><li>Create user stories, process flows, workflows, and functional specifications</li><li>Serve as the liaison between business teams and technical teams</li><li>Assist with solution design, system enhancements, and software implementations</li><li>Support Agile ceremonies including sprint planning, backlog grooming, and retrospectives</li><li>Conduct data analysis and assist with reporting initiatives</li><li>Coordinate user acceptance testing (UAT) and validate delivered solutions</li><li>Identify process improvement opportunities and recommend enhancements</li><li>Track project deliverables and communicate status updates to stakeholders</li></ul><p><br></p>
<p><strong>Business Systems Analyst</strong></p><p><strong>Location: Onsite in Columbus, OH</strong></p><p><strong>Duration: Through 1 year contract, extensions possible</strong></p><p><br></p><p>This Business Systems Analyst role supports a product-focused environment where you will partner closely with Product Managers and Scrum teams to drive requirements, backlog prioritization, and delivery of customer-focused solutions. The ideal candidate is a self-starter who can work independently, collaborate across business and technical teams, and contribute throughout the product development lifecycle from discovery through implementation and testing.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Partner with Product Managers to identify and evaluate new product opportunities through user research and discovery activities</li><li>Manage and prioritize team backlogs to ensure alignment with product objectives and business priorities</li><li>Collaborate with Scrum teams and cross-functional stakeholders to drive product delivery and execution</li><li>Gather, analyze, and document business requirements, epics, and user stories to support product development</li><li>Serve as a liaison between business users and technical teams to ensure successful implementation of solutions</li><li>Support user research, journey mapping, and market analysis to inform product strategy and roadmap planning</li><li>Analyze and track product metrics related to delivery timelines, quality, and overall product performance</li><li>Develop and execute systems testing and create comprehensive test cases, including edge-case scenarios</li><li>Design process flows and flowcharts to document information architecture and business processes</li><li>Maintain a strong understanding of business needs and system capabilities to recommend effective solutions</li></ul>
<p>Business Systems Analyst (Healthcare)</p><p><strong>Location:</strong> Phoenix, AZ area <strong>Salary:</strong> $90,000–$100,000 (DOE) <strong>Employment Type:</strong> Full-Time, Direct Hire</p><p><br></p><p><strong>About the Role</strong></p><p>We're seeking a Business Systems Analyst to join a healthcare organization's growing technology team. This role sits at the intersection of business process, application support, and end-user enablement — you'll be the person who helps departments actually adopt and get value from the systems they rely on every day.</p><p><br></p><p>You'll partner with stakeholders across the organization to define requirements, optimize documentation, lead training initiatives, and support the rollout of new tools and processes. This is a highly visible role with real room to grow — the organization has a strong track record of investing in and promoting people who take initiative.</p><p><br></p><p><strong>What You'll Do</strong></p><ul><li>Plan, test, implement, and support software installations, upgrades, and enhancements to ensure applications meet business and user needs</li><li>Provide hands-on technical support to end users — document creation, report generation, presentations, and general application usage</li><li>Collaborate across departments to create, maintain, convert, and optimize business and clinical documentation</li><li>Lead application and document conversion projects, partnering with stakeholders on objectives, timelines, and deliverables</li><li>Conduct end-user training sessions and develop supporting materials to drive adoption of new technology and processes</li><li>Troubleshoot and resolve complex issues spanning software, hardware, and business applications</li><li>Stay current on healthcare technology trends and recommend improvements</li><li>Prepare and present reports on operational performance, project status, and application utilization</li><li><br></li></ul>
We are looking for a Business Systems Analyst to support business-critical applications and help translate operational needs into effective system solutions in Norwalk, Connecticut. This role combines analytical thinking, technical troubleshooting, and cross-functional coordination to keep projects moving and production issues addressed with urgency. The ideal candidate will partner with internal teams and external vendors to improve processes, strengthen system performance, and deliver well-structured technology outcomes.<br><br>Responsibilities:<br>• Create and manage an organized approach for balancing urgent support needs, ongoing enhancement work, and larger strategic initiatives across business systems.<br>• Turn complex initiatives into actionable workstreams, align stakeholders on priorities, and communicate progress, dependencies, and potential risks throughout the project lifecycle.<br>• Collaborate with cross-functional partners to define scope, clarify ownership, and ensure business and technical requirements are understood and executed effectively.<br>• Act as a subject matter resource for core business processes and applications, helping preserve consistency and sound design across system usage and workflows.<br>• Provide functional and operational support for key platforms such as ERP, integrations, marketplace tools, and business intelligence applications used across the organization.<br>• Partner with business users and external development teams to design, test, refine, and implement application improvements and supporting procedures.<br>• Investigate system issues, perform root-cause analysis, and prioritize resolution efforts to minimize disruption to users and business operations.<br>• Contribute to the oversight of vendor and consultant partnerships to improve service quality, system effectiveness, and delivery efficiency.
We are looking for a detail-oriented Customer Service Quality Analyst to support health insurance operations through thorough medical record review and quality validation. This Long-term Contract position is based in Eden Prairie, Minnesota, and offers the opportunity to contribute to coding accuracy, timely case handling, and strong operational performance within a collaborative team environment. The person in this role will help assess documentation, identify records that require additional review, and uphold quality standards while working efficiently in a remote setting.<br><br>Responsibilities:<br>• Conduct detailed evaluations of medical records to confirm documentation accuracy, validate coding-related determinations, and flag cases that need escalation for secondary review.<br>• Complete assigned work within daily production targets while maintaining a high standard of quality and consistency across each review.<br>• Safeguard protected health information by following HIPAA guidelines, company procedures, and data privacy expectations in all tasks.<br>• Use Microsoft Office and other Windows-based tools to manage daily assignments, move across multiple platforms, and adapt to new applications as needed.<br>• Take part in team meetings, required training sessions, and other learning activities to stay aligned with current standards and expectations.<br>• Apply established quality practices consistently and remain current on policy updates, workflow changes, and review guidelines.<br>• Support operational efficiency by helping address review queues and contributing to timely completion of backlog-related work.
We are looking for a Business Analyst to join a contract opportunity with permanent potential in Columbus, Ohio. This position supports Agile technology initiatives by translating business needs into clear functional direction while helping teams stay organized and delivery-focused. The role works closely with stakeholders and technical partners to shape requirements, guide sprint execution, and keep work aligned with business priorities.<br><br>Responsibilities:<br>• Translate stakeholder goals into well-defined business and functional requirements that support solution design and delivery.<br>• Lead Agile team events such as sprint planning sessions, daily check-ins, reviews, and retrospectives to promote steady progress.<br>• Develop user stories, acceptance criteria, workflow diagrams, and supporting documentation that give teams clear implementation guidance.<br>• Collaborate across business units, developers, quality assurance teams, and project leadership to move initiatives forward effectively.<br>• Maintain and refine the product backlog, ensuring priorities reflect business value and current project needs.<br>• Surface delivery risks, help resolve team blockers, and recommend improvements that strengthen team processes over time.<br>• Monitor project activity and provide timely updates so stakeholders remain informed on progress, issues, and next steps.
<p>We are looking for a Contract Business Analyst to support supply chain and operations initiatives in New York, NY. This role partners closely with procurement, logistics, warehousing, and technology teams to turn operational challenges into practical reporting and data solutions. The ideal candidate combines strong business analysis capabilities with hands-on experience in analytics tools, process evaluation, and cross-functional collaboration. This position is well suited for someone who can connect business priorities with actionable insights in a complex outsourced operating environment.</p><p><br></p><p>Responsibilities:</p><p>• Partner with supply chain, procurement, logistics, and warehouse stakeholders to gather needs, define priorities, and translate operational goals into clear analytical requirements.</p><p>• Build and refine dashboards, reports, and performance views that improve visibility into inventory movement, partner performance, and service outcomes across the network.</p><p>• Evaluate current workflows, identify process gaps, and recommend improvements that strengthen data accuracy, reporting consistency, and decision-making.</p><p>• Work with technology and data teams in an Agile environment to document user stories, clarify acceptance criteria, and support solution delivery.</p><p>• Perform document review and business process analysis to ensure requirements, metrics, and reporting logic are aligned with operational objectives.</p><p>• Monitor data quality issues, investigate discrepancies, and help establish controls that improve trust in supply chain and operations reporting.</p><p>• Facilitate communication between business users and technical teams to ensure solutions are practical, scalable, and aligned with business expectations.</p><p>• Support ongoing analytics initiatives by applying structured problem-solving and gap analysis to uncover trends, risks, and improvement opportunities.</p>
We are looking for a Business Analyst to support a major enterprise transformation initiative in Oklahoma City, Oklahoma. This Long-term Contract opportunity is ideal for someone who can work closely with stakeholders and project teams to define business needs, improve workflows, and help deliver effective solutions across key operational areas. The role requires strong communication skills, sound analytical judgment, and the ability to bridge business priorities with technical execution.<br><br>Responsibilities:<br>• Lead discovery sessions with stakeholders to collect, clarify, and organize business and functional needs.<br>• Produce clear documentation such as process maps, workflow diagrams, use cases, and user stories to support project delivery.<br>• Evaluate current operations to identify gaps, inefficiencies, and opportunities for process and system improvement.<br>• Collaborate with technical teams to convert business objectives into actionable functional specifications.<br>• Support testing efforts by preparing validation scenarios, tracking defects, and assisting with user acceptance activities.<br>• Maintain organized project artifacts and ensure requirements remain traceable from initial intake through implementation.<br>• Contribute to implementation efforts by helping users adapt to new processes and supporting change readiness activities.<br>• Work across business and technical groups to resolve issues, answer questions, and keep project deliverables aligned with expectations.
We are looking for a Business Analyst to support operational improvement and digital enablement initiatives in Newport Beach, California. This role works across business and technology teams to uncover process gaps, define more effective ways of working, and help deliver scalable solutions that improve performance across core supply chain activities. The position is well suited for someone who can connect business goals with system capabilities, guide cross-functional collaboration, and promote practical, data-informed decision-making.<br><br>Responsibilities:<br>• Evaluate existing business workflows to uncover inefficiencies, process bottlenecks, and opportunities for greater consistency across operations.<br>• Create improved future-state processes that use system functionality and automation to reduce manual tasks and strengthen execution.<br>• Lead business analysis efforts for initiatives involving warehouse operations, procurement activities, and order management processes.<br>• Collaborate with business leaders, technical teams, and external partners to define requirements and align solutions with strategic priorities.<br>• Support the delivery lifecycle from initial discovery and requirements gathering through testing, rollout, and user adoption.<br>• Develop repeatable process models and documentation that can be applied across multiple sites and warehouse environments.<br>• Conduct gap assessments between current operations and desired capabilities, recommending practical improvements through D365 and connected platforms.<br>• Help drive digital transformation efforts by identifying opportunities to improve reporting, analytics, and operational decision support.
We are looking for an experienced Business Analyst to support enterprise process improvement initiatives in Newport Beach, California. This role will work closely with operational leaders and technology teams to shape effective solutions using Microsoft Dynamics 365 Customer Engagement and the Power Platform. The position focuses on translating business goals into practical system capabilities, improving workflows, and driving measurable results across customer-facing functions.<br><br>Responsibilities:<br>• Partner with business leaders and technical teams to gather, clarify, and prioritize functional needs for Microsoft Dynamics 365 Customer Engagement initiatives.<br>• Analyze current workflows, identify process gaps, and recommend scalable improvements that increase efficiency across sales, service, and field operations.<br>• Convert business objectives into detailed requirements, user stories, process maps, and supporting documentation for delivery teams.<br>• Collaborate with developers, architects, and project stakeholders to design and refine solutions built on Dynamics 365 and Power Platform tools.<br>• Support implementation efforts by validating configurations, coordinating user acceptance testing, and ensuring solutions align with operational expectations.<br>• Help establish adoption strategies, usage standards, and governance practices that promote consistent and effective platform utilization.<br>• Facilitate communication between technical and non-technical stakeholders to keep projects aligned, informed, and moving forward.<br>• Monitor solution performance after deployment, gather feedback from users, and drive ongoing enhancements based on business value.<br>• Contribute to integration planning for Dynamics 365 with Microsoft applications, Azure services, or external systems when required.
<p>Robert Half is continuously seeking talented professionals who are ready to take the next step in their careers. This ongoing opportunity is ideal for individuals who want to stay connected with our team and be considered for current and upcoming roles that align with their skills, experience and career goals. If you are motivated, adaptable and eager to explore new possibilities, we encourage you to apply and start the conversation with our team.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><p>· Analyze, define, and map business requirements to ERP system capabilities.</p><p>· Lead cross-functional meetings to gather, clarify, and optimize process requirements.</p><p>· Support the design, configuration, testing, and implementation of ERP modules.</p><p>· Troubleshoot and resolve ERP system issues, collaborating with technical teams and users.</p><p>· Develop user training materials and deliver training to ensure smooth system adoption.</p><p>· Monitor ERP performance and recommend improvements to enhance business value.</p><p><br></p>
<p>We are looking for a Compliance Analyst to support budgeting, contract compliance, and procurement oversight for information technology operations in Memphis, Tennessee. This Long-term Contract position will focus on financial analysis, contract administration, and policy adherence while partnering with internal leaders, purchasing teams, and vendors. The role is ideal for someone who can interpret budget data, manage documentation with accuracy, and help maintain strong compliance standards across operating and capital initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Support the planning, coordination, and ongoing administration of operating and capital budgets for IT-related programs and services.</p><p>• Review spending requests, funding needs, and financial documentation to confirm alignment with approved budgets, allocations, and fiscal guidelines.</p><p>• Maintain budget records, forecasts, revisions, and supporting entries within financial systems while ensuring data accuracy and timely updates.</p><p>• Partner with department leaders and management teams to gather contract and budget information, provide procedural guidance, and address compliance questions.</p><p>• Prepare procurement materials such as solicitation packages, bid documentation, requisitions, and contract support documents for technology products and specialized services.</p><p>• Monitor contract and project expenditures, track budget utilization, and recommend funding adjustments or transfers when spending trends indicate a need.</p><p>• Audit invoices, check requests, travel expenses, and other financial transactions to verify proper documentation, available funding, and adherence to policy.</p><p>• Develop reports, spreadsheets, presentations, and other analytical materials that support leadership decision-making, budget reviews, and audit readiness.</p><p>• Communicate with vendors, contractors, and internal stakeholders to facilitate contract administration, resolve documentation needs, and support compliant service delivery.Complia</p>
<p><b> 🚨 NetSuite Accountants — Ready to Own the Numbers AND the System?</b></p><p><strong>If you’ve ever thought,</strong> <em>“our ERP should actually make close and reporting easier…”</em> — this is your chance to fix it.</p><p><strong>Our client is hiring a Senior Accounting professional who’s also a NetSuite power user</strong> to take ownership of the system and elevate how finance operates day to day.</p><p><strong>Why this role stands out:</strong></p><ul><li><strong>Own NetSuite from a finance lens</strong> — not IT-driven, but accounting-led</li><li><strong>Direct exposure to Controller + leadership</strong> (your work actually gets used)</li><li><strong>Blend of accounting + systems</strong> — improve close, reporting, and data integrity</li><li><strong>Opportunity to clean up processes and build a scalable foundation for growth</strong></li></ul><p><strong>What you’ll actually be doing:</strong></p><ul><li>Lead <strong>month-end close improvements inside NetSuite</strong></li><li>Clean up and optimize <strong>financial reporting, dashboards, and KPIs</strong></li><li>Own <strong>chart of accounts, data integrity, and system workflows</strong></li><li>Partner with operations on <strong>inventory, costing, and financial visibility</strong></li><li>Identify gaps and <strong>drive process improvements that make accounting faster + cleaner</strong></li><li>Act as the <strong>go-to person for NetSuite within the finance team</strong></li></ul><p><strong>✅ What we’re looking for:</strong></p><ul><li><strong>Senior Accountant (or similar)</strong> background with full <strong>month-end close ownership</strong></li><li>Strong <strong>NetSuite experience</strong> (power user mindset)</li><li>Experience with <strong>inventory, costing, or manufacturing accounting</strong> is a big plus</li><li><strong>5+ years of accounting experience</strong> with systems exposure</li><li><strong>Accounting or Finance degree</strong> (CPA is a plus)</li><li>Someone who’s been in the trenches and knows <strong>where systems should work better</strong></li></ul><p> <strong>📍 The Woodlands / Houston</strong></p><p> <strong>💼 High-visibility role with real ownership</strong></p><p> </p>
We are looking for a Business Analyst to support cross-functional initiatives for a long-term contract opportunity based in Cincinnati, Ohio. This role is ideal for someone who can translate operational needs into clear business requirements, improve customer service processes, and work closely with teams in an Agile environment. The successful candidate will evaluate current workflows, identify gaps, and help drive practical solutions through strong analysis, documentation, and stakeholder collaboration.<br><br>Responsibilities:<br>• Analyze business processes and customer service operations to identify improvement opportunities and recommend effective solutions.<br>• Gather, organize, and document business needs, functional requirements, and workflow details for stakeholders and project teams.<br>• Review operational documents and process materials to ensure accuracy, completeness, and alignment with business objectives.<br>• Partner with cross-functional teams to support Agile Scrum activities, including backlog refinement, requirement clarification, and sprint planning discussions.<br>• Perform gap analysis to compare current practices with desired outcomes and help define actionable next steps.<br>• Collaborate with call center and business stakeholders to understand service challenges and propose process enhancements.<br>• Track requirement changes, maintain supporting documentation, and communicate updates clearly throughout the project lifecycle.
<p><strong>Job Title</strong></p><p>Lead Business Systems Analyst</p><p> </p><p><strong>Company Overview</strong></p><p>A leading public-sector organization based in Los Angeles, CA, dedicated to delivering high-quality services to its community through innovation, transparency, and operational excellence. The organization leverages modern technology solutions to enhance service delivery, improve internal processes, and support data-driven decision-making across departments.</p><p> </p><p><strong>Role Summary</strong></p><p>The Lead Business Systems Analyst serves as a strategic partner bridging business needs and technology solutions. This role leads large-scale system initiatives, drives process improvements, and ensures business applications are optimized for performance and user experience. Based in Los Angeles, CA, this position plays a critical role in shaping technology roadmaps and delivering impactful solutions that support organizational objectives while overseeing a small team.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Lead business systems initiatives, serving as a primary liaison between technical teams and business stakeholders</li><li>Gather, analyze, and document business requirements, translating them into functional specifications and user stories</li><li>Oversee system implementations, upgrades, and enhancements across enterprise applications</li><li>Develop and maintain technology roadmaps aligned with business strategy</li><li>Manage vendor relationships, including RFP/RFI/RFQ processes and contract oversight</li><li>Configure, test, and support enterprise software systems to ensure reliability and performance</li><li>Monitor system performance, identify improvement opportunities, and implement optimization strategies</li><li>Facilitate training sessions and develop documentation to support end users and self-service capabilities</li><li>Lead incident response efforts, including root cause analysis and post-incident reviews</li><li>Provide technical leadership, mentoring, and oversight to a team of 3–4 direct reports</li></ul><p><strong>Compensation & Benefits</strong></p><ul><li>$120,000 – $140,000</li><li>Competitive benefits package including healthcare, retirement plans, and paid time off</li><li>Opportunities for professional development and certification support</li></ul><p><strong>Additional Details</strong></p><ul><li>Work model: Hybrid (3 days onsite per week)</li><li>Position includes oversight of a small team (3–4 direct reports)</li><li>May require occasional evenings or weekend support for critical system needs</li><li>Opportunity to work on high-impact, enterprise-level systems and initiatives</li><li>Eligibility Requirement: Candidates must be U.S. citizens or lawful permanent residents</li><li>Background Screening Requirement: Employment is contingent upon successfully passing a comprehensive background check, consistent with applicable law</li></ul>
We are looking for a Business Analyst to join a high-impact modernization program in Cleveland, Ohio. This Long-term Contract opportunity is ideal for someone who can connect business priorities with technical execution while partnering with stakeholders across a complex software environment. The role will focus on clarifying needs, improving processes, and helping guide a multi-year shift to a SaaS-based platform.<br><br>Responsibilities:<br>• Partner with business leaders, project teams, and technical resources to uncover, refine, and confirm functional and business needs.<br>• Create clear documentation such as requirements, process flows, user stories, and functional definitions that support delivery teams.<br>• Evaluate existing workflows, identify inefficiencies, and design improved future-state processes aligned with operational goals.<br>• Act as the primary link between end users and technical teams to ensure solutions reflect business expectations and priorities.<br>• Support the transition from a legacy server-based application to a SaaS environment by providing functional analysis and business context.<br>• Work alongside implementation partners and internal contributors to track gaps, resolve questions, and strengthen solution usability.<br>• Contribute to test planning, test scenario review, and user acceptance activities to help confirm successful outcomes.<br>• Offer recommendations that improve system effectiveness, user experience, and overall business performance throughout the transformation.
We are looking for an experienced Business Analyst to support a portfolio of ServiceNow initiatives for an education-focused organization in Cambridge, Massachusetts. This is a Long-term Contract position expected to run for at least 6 months, with a strong likelihood of extending to 12 months and potential for longer-term opportunity. The role centers on translating business needs into scalable ServiceNow solutions, strengthening reporting capabilities, and helping teams deliver enhancements that improve workflows across multiple departments. You will partner with technical and business stakeholders to drive requirements, testing, dashboard development, and release support in a fast-moving environment.<br><br>Responsibilities:<br>• Lead discovery sessions with stakeholders to define business needs and convert them into clear functional requirements for ServiceNow initiatives.<br>• Support delivery of multiple concurrent projects involving areas such as incident management, change management, hardware processes, and software asset management.<br>• Develop reporting strategies and build dashboards that provide meaningful operational insights for business and IT teams.<br>• Collaborate with ServiceNow developers and platform team members to plan enhancements, validate solutions, and align configurations with user needs.<br>• Coordinate and support user acceptance testing by preparing test scenarios, documenting outcomes, and helping resolve issues before release.<br>• Monitor platform updates and assist with recurring release activities, ensuring new functionality is tested and introduced smoothly.<br>• Help optimize ServiceNow usage across departments including finance, research, and human resources through workflow improvements and process automation.<br>• Contribute to initiatives such as portal enhancements, reporting improvements, and deployment of new incident management capabilities.<br>• Participate in stakeholder meetings and ongoing communication to track progress, manage expectations, and maintain project momentum.
<p>We are looking for an experienced Business Analyst IT L3 to support numerous technology initiatives in Southern California. This long-term contract position will focus on translating business objectives into well-defined technical plans, partnering with stakeholders and engineering teams to shape enterprise solutions. The role requires strong analytical judgment, especially in finance-related processes, compliance considerations, and audit readiness, along with the ability to organize complex information for design, development, and validation activities.</p><p><br></p><p>Responsibilities:</p><p>• Partner with project leaders, business stakeholders, and technical teams to convert strategic goals into actionable business and system requirements.</p><p>• Document process flows, functional needs, and technical specifications that guide solution design and development efforts.</p><p>• Evaluate application, data, and system interactions to define end-to-end workflows and identify integration needs.</p><p>• Analyze data sources and large datasets to uncover trends, constraints, and operational issues that may affect solution performance.</p><p>• Identify project risks, compliance concerns, and audit-related gaps, then work with the team to recommend practical mitigation steps.</p><p>• Serve as the key liaison between business users and engineers to ensure requirements are clearly understood and accurately implemented.</p><p>• Establish user stories, acceptance criteria, and traceability artifacts to support delivery quality and business alignment.</p><p>• Collaborate with quality assurance teams to clarify testing expectations, validation methods, and readiness for release.</p><p>• Support planning activities related to replacing the Dealer Financial Services platform with an internally developed solution as part of the broader project roadmap.</p>
We are looking for an experienced Business Analyst to support Oracle-focused initiatives within a utilities and infrastructure environment in Hampton, New Hampshire. This Long-term Contract position will work closely with business and technical teams to define needs, improve workflows, and help deliver effective solutions across finance, operations, and IT. The ideal candidate brings strong analytical skills, hands-on Oracle experience, and the ability to turn complex business objectives into clear, actionable documentation.<br><br>Responsibilities:<br>• Partner with business leaders and technical teams to identify, clarify, and document functional and operational needs for Oracle-based applications.<br>• Convert business objectives into detailed requirements, user stories, process flows, and supporting documentation for delivery teams.<br>• Evaluate current workflows to uncover efficiency opportunities and recommend practical system or process enhancements.<br>• Support Oracle-related implementations, platform updates, integrations, and other enterprise application initiatives.<br>• Lead requirement workshops, stakeholder discussions, and validation sessions to confirm scope, priorities, and expected outcomes.<br>• Work closely with developers, database specialists, and quality teams to ensure delivered solutions meet business expectations.<br>• Assist with planning, coordination, and issue resolution for Oracle environment changes, including upgrade or migration-related activities.<br>• Create and maintain process maps, workflow documentation, and reporting artifacts to support decision-making and knowledge sharing.