<p>The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams in Cleveland, OH. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other service lines as needed. •</p><p><br></p><p>• Provide daily back-office support services including reprographics, copy, and mail services in both physical and digital environments.</p><p>• Utilize appropriate logs to track all office services work and ensure proper documentation.</p><p>• Perform reprographics, mail handling, and document intake functions according to established procedures.</p><p>• Follow established workflows to process jobs in the proper order and meet service standards.</p><p>• Communicate with supervisors or clients regarding job status, deadlines, or potential issues.</p><p>• Meet contracted deadlines for accepting, completing, and delivering all work assignments.</p><p>• Troubleshoot basic equipment issues related to office services and reprographics machines.</p><p>• Perform quality assurance checks on completed work to ensure accuracy and quality standards.</p><p>• Load and maintain office equipment including paper, toner, and other supplies.</p><p>• Answer phone calls and emails and place service calls for equipment when necessary.</p><p>• Interact with clients in person, over the phone, or electronically to support service requests.</p><p>• Prioritize workflow to manage multiple service requests efficiently.</p><p>• Use equipment and supplies in a cost-efficient manner.</p><p>• Follow all company and client site policies and procedures.</p><p>• Lift and move materials up to 50 lbs. when required.</p>
We are looking for a skilled Web Content Specialist to join our team in Mettawa, Illinois. In this long-term contract role, you will play a key part in maintaining and enhancing the digital presence of multiple brand websites. This position combines technical expertise with a keen eye for quality assurance and a curiosity for leveraging emerging technologies.<br><br>Responsibilities:<br>• Publish and update web content across multiple brand websites using enterprise-level platforms such as Adobe or Optimizely.<br>• Build and configure landing pages, product detail pages, campaign assets, and navigational elements in alignment with established brand and UX standards.<br>• Conduct thorough quality assurance checks to ensure content accuracy, compliance, and adherence to organizational standards.<br>• Manage digital assets, including image optimization, metadata tagging, and file organization within the designated systems.<br>• Collaborate with cross-functional teams to fulfill content requests and support marketing and e-commerce initiatives.<br>• Monitor and analyze site performance and user engagement to identify opportunities for improvement.<br>• Utilize AI tools and automation technologies to streamline routine tasks and enhance content quality.<br>• Stay updated on compliance requirements and ensure all web content aligns with organizational policies.<br>• Participate in ongoing training led by the Web Team Lead to continuously refine technical skills.<br>• Troubleshoot and resolve technical issues related to web content publishing and site functionality.