410 results for Database Security Analyst jobs

Security Network Engineer

Osceola, AR
onsite
Temporary
55.4135 - 71.46 USD / Hourly
We are looking for a skilled Security Network Engineer to join our team in Osceola, Arkansas. This long-term contract position requires an individual with extensive Cisco expertise and strong attention to detail to optimize and secure wireless networks in an enterprise environment. The role is fully onsite and focuses on enhancing authentication protocols, access control systems, and identity-based networking solutions. Responsibilities: • Serve as the primary expert for Cisco ISE, including design, configuration, policy creation, and troubleshooting. • Manage and improve 802.1X protocols, certificate-based authentication methods, and identity integration. • Support and fine-tune Cisco Wireless LAN Controllers (WLCs), Access Points (APs), and wireless network performance. • Integrate Cisco ISE with Active Directory, certificates, and other network infrastructure components. • Diagnose and resolve issues related to wireless access, authentication failures, and network segmentation. • Develop and maintain documentation for configurations, standards, and operational procedures. • Provide senior-level escalation support for complex wireless and Cisco ISE-related problems.
2026-02-25T00:00:00Z

Data Reporting Specialist

Riviera Beach, FL
onsite
Temporary
0 - 0 USD / Yearly
The Data Reporting Specialist is responsible for data management, reporting, and analysis within our business environment. This role serves as a key point of contact between IT and management, ensuring data integrity, system adoption, and timely reporting for both internal and external stakeholders. Key Responsibilities:<ul><li>Organize, retrieve, and analyze business and operations data across multiple sources/applications.</li><li>Act as a subject matter expert and champion for the organization’s Electronic Medical Records/Electronic Health Records (EMR/EHR) system (Credible Behavioral Health), promoting its adoption.</li><li>Develop and manage scheduled and ad hoc data reports for internal and external consumers, ensuring compliance with organizational standards and requirements.</li><li>Perform regular data uploads and submissions (daily, monthly, quarterly) as required by stakeholders or regulatory agencies.</li><li>Maintain security and confidentiality of all data via appropriate access controls and adherence to relevant security standards.</li><li>Provide direct support to EMR/EHR end-users and coordinate troubleshooting with IT as needed.</li><li>Organize, implement, and manage new hire onboarding, as well as ongoing EMR/EHR system training for staff.</li><li>Participate in meetings, trainings, and provide user support and other data-related tasks as assigned by the supervisor.</li></ul>
2026-02-27T00:00:00Z

Operations Analyst

Dallas, TX
onsite
Permanent
0 - 0 USD / Yearly
We are looking for a detail-oriented Operations Analyst to join our team in Dallas, Texas. In this role, you will play a key part in analyzing and improving operational workflows within the pharmaceutical industry. You will collaborate with cross-functional teams to enhance efficiency, ensure compliance, and deliver actionable insights to drive strategic decisions. Responsibilities: • Identify opportunities for process improvement and design strategies to enhance operational efficiency across pharmacy workflows. • Analyze and interpret operational data to generate insights that support better decision-making and optimization. • Prepare detailed reports on performance metrics, trends, and key findings to inform leadership decisions. • Assess existing workflows and implement changes to streamline processes and eliminate inefficiencies. • Monitor operational costs, identify potential savings, and recommend cost-effective solutions. • Ensure adherence to industry regulations and internal quality standards to maintain high service levels. • Collaborate with teams across finance, business development, and operations to align goals and improve outcomes.
2026-02-20T00:00:00Z

Operations Analyst

Albany, NY
onsite
Permanent
65000 - 90000 USD / Yearly
We are looking for a detail-oriented Operations Analyst to join our team in Albany, New York. In this role, you will play a key part in supporting manufacturing operations by analyzing data, identifying trends, and assisting with planning and procurement processes. This position is ideal for someone with a strong analytical mindset and a passion for improving operational efficiency in a manufacturing environment. Responsibilities: • Gather, review, and organize data related to manufacturing, inventory, and production processes to support decision-making. • Analyze productivity, cost, inventory, and delivery data to identify trends, challenges, and opportunities for improvement. • Create and maintain reports and dashboards to provide insights to the Manufacturing Operations leadership team. • Monitor capacity, labor utilization, and production output to ensure alignment with operational goals. • Collaborate with production planning teams to review demand forecasts, capacity plans, and production schedules. • Identify potential production bottlenecks, material shortages, or capacity constraints and communicate findings to relevant teams. • Work closely with procurement, inventory, and supply chain teams to ensure the seamless execution of production plans. • Assist in tracking material availability and supplier performance, highlighting risks or shortages early. • Contribute to efforts aimed at reducing inventory discrepancies and improving material flow within manufacturing processes. • Participate in cross-functional meetings to enhance communication and coordination between manufacturing and supply chain teams.
2026-03-10T00:00:00Z

SQL Database Admin

Miami, FL
onsite
Temporary
0 - 0 USD / Yearly
SQL Database AdministratorWe are seeking an experienced SQL Database Administrator to manage our database environments, ensure performance, and maintain high availability. This role is ideal for someone who enjoys working with data systems, optimizing queries, and supporting mission-critical applications.Responsibilities<ul><li>Install, configure, and maintain Microsoft SQL Server environments</li><li>Monitor database performance, optimize queries, and tune indexes</li><li>Perform backups, restorations, log shipping, and disaster recovery testing</li><li>Configure and support high-availability systems such as AlwaysOn, clustering, or mirroring</li><li>Manage database security including roles, permissions, encryption, and audits</li><li>Troubleshoot database failures, corruption, long-running queries, and performance bottlenecks</li><li>Support developers with schema changes, stored procedures, and data migrations</li><li>Maintain documentation of schemas, configurations, and DR procedures</li><li>Assist in ETL processes and reporting activities</li></ul>
2026-02-27T00:00:00Z

SQL Database Admin

Fort Lauderdale, FL
onsite
Temporary
0 - 0 USD / Yearly
SQL Database AdministratorWe are seeking an experienced SQL Database Administrator to manage our database environments, ensure performance, and maintain high availability. This role is ideal for someone who enjoys working with data systems, optimizing queries, and supporting mission-critical applications.Responsibilities<ul><li>Install, configure, and maintain Microsoft SQL Server environments</li><li>Monitor database performance, optimize queries, and tune indexes</li><li>Perform backups, restorations, log shipping, and disaster recovery testing</li><li>Configure and support high-availability systems such as AlwaysOn, clustering, or mirroring</li><li>Manage database security including roles, permissions, encryption, and audits</li><li>Troubleshoot database failures, corruption, long-running queries, and performance bottlenecks</li><li>Support developers with schema changes, stored procedures, and data migrations</li><li>Maintain documentation of schemas, configurations, and DR procedures</li><li>Assist in ETL processes and reporting activities</li></ul>
2026-02-16T00:00:00Z

Business Analytics Specialist

Las Vegas, NV
onsite
Permanent
80000 - 90000 USD / Yearly
Our client is seeking a detail-oriented Business Analytics Specialist to support enterprise reporting, dashboard creation, and operational performance insights. This role is responsible for turning complex business data into clear, actionable information that helps leadership understand trends, identify opportunities, and improve performance across multiple locations. This position is onsite in Las Vegas, NV, Monday-Friday. <ul><li>Develop and maintain dashboards tracking core operating metrics such as sales, margin, labor productivity, guest counts, and site-level profitability.</li><li>Analyze KPI trends and identify drivers behind variances versus budget and forecast.</li><li>Support recurring and ad hoc reporting using standardized data models.</li><li>Manage and validate data flows from site-level systems into centralized reporting datasets.</li><li>Perform basic cohort and trend analysis to evaluate pricing, product, and operational initiatives.</li><li>Present clear, data-driven insights to Operations and leadership teams during regular business reviews.</li><li>Maintain data accuracy and consistency across locations and reporting structures.</li><li>Support business users in understanding and utilizing dashboards effectively.</li></ul>
2026-02-19T00:00:00Z

Data Privacy Consultant

Minneapolis, MN
remote
Temporary
60 - 72 USD / Hourly
We are looking for an experienced Data Privacy Consultant to support and advise our client. In this role, you will play a critical part in ensuring compliance with privacy regulations while supporting the development of a new, data-driven product line. This is a long-term contract position offering an opportunity to make a significant impact in the service industry. Responsibilities:• Collaborate with the product team to implement privacy-by-design principles throughout the development lifecycle.• Assess and ensure compliance with applicable privacy regulations and requirements.• Serve as a trusted advisor for privacy-related matters, providing expertise and guidance to internal stakeholders.• Conduct thorough analyses of client data to identify potential privacy risks and recommend actionable solutions.• Develop and maintain privacy policies, procedures, and documentation to support organizational compliance.• Monitor emerging privacy trends and regulations to proactively address potential impacts on the organization.• Offer insights and recommendations to enhance data protection strategies and safeguard sensitive information.
2026-03-13T00:00:00Z

Desktop Support Analyst

Philadelphia, PA
onsite
Temporary
0 - 0 USD / Yearly
We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly. Responsibilities:• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.• Offer guidance to users on the proper operation and usage of systems and equipment.• Recommend procurement strategies and provide technical specifications for departmental purchases.• Conduct regular assessments of the computing environment and propose improvements to technology and processes.• Participate in the evaluation, testing, and implementation of technical products, systems, and software.• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.
2026-03-03T00:00:00Z

Desktop Support Analyst

Vandalia, OH
onsite
Temporary
0 - 0 USD / Yearly
We are looking for a skilled and proactive Desktop Support Analyst to join our team on a long-term contract basis. This role, based in Vandalia, Ohio, involves providing comprehensive support for desktop and mobile devices, ensuring smooth operations for both office and production environments. You will play a key role in troubleshooting, maintaining systems, and assisting users with technical issues. Responsibilities: • Monitor and review daily system backups for local site servers and network equipment, documenting findings appropriately. • Collaborate with network administrators to address connectivity issues, server concerns, and maintain accurate Active Directory entries. • Provide first-level support for non-standard applications and resolve hardware or software issues affecting desktop and mobile devices. • Manage incident and service tickets efficiently, ensuring timely resolutions. • Update and maintain configuration items in the computer management database. • Offer technical support for production and office peripherals, addressing any operational issues. • Assist users through escalated triage from the Service Desk, walk-up tech bar, and direct walk-ins. • Adhere to established code of conduct and company standards. • Travel occasionally (up to 10%) to support technical needs across locations.
2026-03-06T00:00:00Z

Desktop Support Analyst

San Antonio, TX
onsite
Temporary
21 - 25 USD / Hourly
We are looking for a skilled Desktop Support Analyst to join our team in San Antonio, Texas. This long-term contract position is ideal for candidates with a passion for IT and a desire to provide high-quality technical support to end users. The role requires a proactive approach to troubleshooting, maintaining systems, and delivering effective solutions in a dynamic work environment. Responsibilities: • Record and document details of service requests and issues with accuracy, including categorization and prioritization, using the IT service desk tool. • Provide remote support to users through IT service desk tools or Skype for Business. • Manage and maintain Active Directory and Office 365 accounts effectively. • Deliver hands-on technical support to internal staff, including hardware and software troubleshooting. • Utilize internal and external resources, such as knowledge bases, manuals, and vendor support platforms, to resolve technical issues. • Ensure timely updates and resolutions for service desk tickets to meet user needs. • Collaborate with team members to address complex technical challenges. • Perform routine maintenance and updates for IT equipment and systems. • Offer on-site assistance at users’ desks when required to resolve issues.
2026-03-09T00:00:00Z

Desktop Support Analyst

Philadelphia, PA
onsite
Temporary
0 - 0 USD / Yearly
We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly. Responsibilities:• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.• Offer guidance to users on the proper operation and usage of systems and equipment.• Recommend procurement strategies and provide technical specifications for departmental purchases.• Conduct regular assessments of the computing environment and propose improvements to technology and processes.• Participate in the evaluation, testing, and implementation of technical products, systems, and software.• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.
2026-03-03T00:00:00Z

Desktop Support Analyst

Philadelphia, PA
onsite
Temporary
0 - 0 USD / Yearly
We are looking for a skilled Desktop Support Analyst to join our team in Philadelphia, Pennsylvania. This role involves providing technical support for desktops, workstations, and related hardware, ensuring smooth operations across various systems. As a long-term contract position, this opportunity is ideal for professionals seeking stability and growth in the healthcare industry. Responsibilities: • Provide technical assistance for desktop systems, including troubleshooting and resolving issues efficiently. • Manage and support Active Directory operations to maintain system security and functionality. • Install, configure, and maintain desktop hardware and peripherals to ensure optimal performance. • Perform imaging and deployment of Windows 10 systems across the organization. • Conduct regular maintenance and updates for workstations to prevent potential disruptions. • Collaborate with team members to address complex technical challenges and implement solutions. • Document technical procedures and solutions to enhance knowledge sharing within the team. • Ensure compliance with security protocols and standards during all technical operations. • Assist users with software installations and updates to maintain compatibility and productivity. • Provide timely and effective communication to users regarding technical issues and resolutions.
2026-03-04T00:00:00Z

Desktop Support Analyst

New York, NY
onsite
Permanent
70000 - 85000 USD / Yearly
We are looking for a skilled Desktop Support Analyst to join our team in New York, New York. The ideal candidate will provide advanced technical support to internal clients, ensuring a seamless experience with desktop systems, software, and connectivity. This role requires strong customer service skills and the ability to address and resolve technical issues efficiently, including high-level support for executives. Responsibilities: • Deliver Level 2 and Level 3 technical support for internal users, addressing complex desktop, software, and connectivity issues. • Ensure smooth functionality and troubleshooting of Windows 11 OS, Office 365, Azure Active Directory, and Microsoft Teams. • Provide specialized "white glove" support for visiting executives, resolving technical challenges promptly and professionally. • Handle service ticketing requests, ensuring timely and effective resolution of reported problems. • Diagnose and resolve issues related to video conferencing and connectivity, ensuring optimal performance. • Escalate unresolved technical problems to networking or system administration teams for further investigation. • Collaborate with team members to implement solutions that enhance system performance and user experience. • Maintain up-to-date knowledge of desktop technologies and assist with certifications when required. • Conduct proactive monitoring and maintenance of PC workstations to prevent potential disruptions.
2026-03-12T00:00:00Z

Desktop Support Analyst

West Chester, PA
onsite
Contract / Temporary to Hire
0 - 0 USD / Yearly
We are looking for a skilled Desktop Support Analyst to join our team in West Chester, Pennsylvania. This role is focused on providing exceptional technical assistance and customer service to ensure the smooth operation of desktop systems and related technologies. As a contract-to-permanent position, this opportunity offers the potential for long-term growth and development within the organization. Responsibilities: • Provide hands-on deskside support to troubleshoot and resolve hardware, software, and connectivity issues. • Manage configuration tasks for desktop systems, ensuring proper setup and functionality. • Utilize ticketing systems to track and resolve user incidents efficiently. • Perform re-imaging of devices to maintain system integrity and compliance. • Administer and maintain Active Directory accounts, ensuring proper access and security. • Deliver remote support to assist users in resolving technical challenges. • Conduct basic troubleshooting for a variety of Microsoft Office applications and other commonly used software. • Collaborate with team members to deploy and manage desktop hardware and peripherals. • Offer excellent customer service to address user concerns and ensure satisfaction. • Stay up-to-date with evolving technologies to improve support processes and tools.
2026-03-04T00:00:00Z

Desktop Support Analyst

Philadelphia, PA
onsite
Temporary
0 - 0 USD / Yearly
We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly. Responsibilities:• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.• Offer guidance to users on the proper operation and usage of systems and equipment.• Recommend procurement strategies and provide technical specifications for departmental purchases.• Conduct regular assessments of the computing environment and propose improvements to technology and processes.• Participate in the evaluation, testing, and implementation of technical products, systems, and software.• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.
2026-03-03T00:00:00Z

Desktop Support Analyst

Louisville, KY
onsite
Contract / Temporary to Hire
20 - 23.5 USD / Hourly
We are looking for a dedicated Desktop Support Analyst to join our team in Louisville, Kentucky. This Contract to permanent position involves providing exceptional Level 1 technical support to end users, ensuring their hardware and software issues are resolved efficiently. The role requires a hands-on approach, excellent troubleshooting skills, and a strong focus on customer service in a fully on-site setting. Responsibilities: • Create and update tickets with accurate details and ensure timely documentation. • Deliver first-line technical support by diagnosing and resolving basic hardware, software, and operating system problems. • Assist with computer imaging, workstation setups, hardware deployments, and equipment replacements. • Provide guidance to end users on Microsoft products and address common desktop-related concerns. • Monitor ticket queues and service level agreements to ensure prompt issue resolution. • Assign or reassign tickets to maintain proper ownership and workflow efficiency. • Escalate complex issues to higher-tier support teams when necessary. • Manage tasks related to moving, setting up, or shipping computer equipment as required.
2026-02-18T00:00:00Z

Desktop Support Analyst

Anderson, SC
onsite
Contract / Temporary to Hire
23 - 27 USD / Hourly
We are looking for a skilled Desktop Support Analyst to join our team in Anderson, South Carolina. This Contract to permanent position requires someone with a hands-on approach to managing and maintaining hardware, software, and operating systems in a dynamic IT environment. The role offers an excellent opportunity to contribute to a fast-paced organization while ensuring smooth technical operations. Responsibilities: • Install, configure, and maintain company hardware, software, and operating systems to ensure optimal performance. • Set up and image laptops for both new and existing employees, ensuring they are ready for use. • Provide encryption keys and assist users with secure access when required. • Troubleshoot and resolve technical issues related to hardware and software across the organization. • Deploy and configure desktop software tailored to user needs. • Manage and prioritize incident tickets using the ServiceNow platform, ensuring timely resolutions. • Perform inventory checks and asset management tasks to maintain accurate records of equipment and supplies. • Conduct necessary updates to Windows systems to keep devices secure and functional. • Recommend hardware and software purchases based on organizational needs. • Assist with additional tasks and responsibilities as assigned.
2026-03-09T00:00:00Z

Desktop Support Analyst

Green Bay, WI
onsite
Temporary
23.75 - 27.5 USD / Hourly
We are seeking an IT Support Specialist I to support and maintain technical infrastructure across a growing enterprise environment. This role provides hands-on support for end-user technology, ensuring timely resolution of issues and a positive user experience through responsive service and direct collaboration with business teams.This position is ideal for someone who enjoys a mix of desktop support, hardware troubleshooting, and user interaction in a fast-paced operational environment. Key Responsibilities<ul><li>Provide frontline support for end-user workstations, hardware, and related software (including scan guns, label printers, laptops, tablets, and peripherals)</li><li>Diagnose and resolve hardware and software issues, implementing effective corrective solutions</li><li>Participate in IT documentation and knowledge base updates to support team efficiency</li><li>Assist with system imaging, equipment deployment, and lifecycle management</li><li>Support system changes, upgrades, and rollouts affecting end users</li><li>Collaborate with third-party IT vendors providing equipment and support services</li><li>Respond promptly to system outages and service disruptions to minimize downtime</li><li>Partner with team members to deliver consistent, high-quality IT support</li></ul>QualificationsRequired<ul><li>Bachelor’s degree in Computer Science, Computer Engineering, </li><li>or 2+ years of direct IT support experience</li><li>Experience with Microsoft operating systems, Active Directory, and domain environments</li><li>Hands-on experience with Windows OS and Microsoft 365 suite</li><li>Strong troubleshooting and problem-solving skills</li></ul>Preferred<ul><li>Experience supporting Apple devices</li><li>Exposure to manufacturing or operational environments</li></ul> What We’re Looking For<ul><li>Strong customer service mindset and communication skills</li><li>Ability to work onsite and collaborate directly with end users</li><li>Organized and detail-oriented approach to documentation and processes</li><li>Willingness to learn and grow within IT operations</li></ul>
2026-03-03T00:00:00Z

Desktop Support Analyst

Bridgewater, NJ
onsite
Temporary
23 - 27 USD / Hourly
We are looking for a skilled Desktop Support Analyst to join our team in Bridgewater, New Jersey. In this long-term contract role, you will provide essential technical support to ensure seamless operation of computer systems, mobile devices, and related technologies. This position requires strong problem-solving abilities and a customer-focused approach to addressing technical issues. Responsibilities: • Diagnose and resolve hardware and software issues for desktop computers and mobile devices. • Configure, maintain, and troubleshoot desktop workstations, including Windows 10 systems. • Provide support for Active Directory administration and related user access requests. • Ensure proper imaging and deployment of desktop hardware across the organization. • Assist with the installation and maintenance of office automation tools and software. • Deliver remote and in-person technical assistance to employees as needed. • Document technical issues and solutions in detail for future reference. • Collaborate with other IT teams to address complex system problems. • Conduct routine system checks and updates to ensure optimal performance. • Educate users on best practices for utilizing technology efficiently.
2026-02-16T00:00:00Z

Desktop Support Analyst

Saint Paul, MN
onsite
Temporary
25 - 30 USD / Hourly
We are looking for a dedicated Desktop Support Analyst to join our team. This position involves providing technical assistance to resolve hardware, software, and network-related issues while delivering excellent internal customer service. Responsibilities:• Manage and prioritize tickets in the unassigned queue to ensure timely resolution.• Perform desktop support tasks such as software updates, device imaging using Microsoft Entra ID, and troubleshooting hardware issues.• Diagnose and resolve technical problems across mobile devices, desktop systems, and network-related areas.• Utilize the Autotask ticketing system to track, document, and manage support cases.• Assist with basic networking tasks, requiring a high-level understanding of concepts.• Generate reports and extract data to support operational needs.• Deliver exceptional customer service to internal users, ensuring their technical concerns are addressed efficiently.• Follow established processes and workflows to maintain consistency in support operations.• Provide hands-on troubleshooting across a range of IT systems and tools.• Collaborate with team members to address escalated issues requiring Level 2/3 support.
2026-03-13T00:00:00Z

Desktop Support Analyst

Philadelphia, PA
onsite
Temporary
0 - 0 USD / Yearly
We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly. Responsibilities:• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.• Offer guidance to users on the proper operation and usage of systems and equipment.• Recommend procurement strategies and provide technical specifications for departmental purchases.• Conduct regular assessments of the computing environment and propose improvements to technology and processes.• Participate in the evaluation, testing, and implementation of technical products, systems, and software.• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.
2026-03-03T00:00:00Z

Desktop Support Analyst

Cambridge, MD
onsite
Temporary
25 - 41 USD / Hourly
Responsible for maintaining customer satisfaction for overall IT support for designated site(s)· Responsible for troubleshooting and resolving hardware, software and network issues· Responsible for Plant Systems support including vendor collaboration and troubleshooting· Responsible to collaboration between multiple teams for continuous improvement· Responsible for cyber security compliance related to OS updates, patches and maintenance· Responsible for site level incident management and point of escalation· Responsible for hardware configuration and deployment for employee onboarding· Responsible for hardware asset management for equipment inventory and end of lifemanagement· Responsible for completing and filing system-related documentation· Must maintain a broad knowledge of state-of-the-art technology, equipment, and/or systems
2026-02-27T00:00:00Z

Desktop Support Analyst

Hialeah, FL
onsite
Permanent
60000 - 65000 USD / Yearly
We are looking for a skilled L2 Desktop Support Analyst to join our team in Miami Lakes, Florida. In this role, you will provide technical support to end users, ensuring smooth operation of hardware, software, and related systems. This position requires a strong balance of technical expertise and excellent communication skills to effectively address user concerns and deliver high-quality service. Responsibilities:• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and configuration issues.• Manage and maintain end-user equipment, including Mac and Dell systems, ensuring all devices function optimally.• Administer and support Microsoft technologies, including Active Directory and Office 365 applications.• Configure, deploy, and maintain hardware and software in alignment with organizational standards.• Deliver exceptional customer service by effectively communicating with clients to understand and resolve technical issues.• Utilize Citrix technologies to support virtualized environments and troubleshoot related challenges.• Conduct routine maintenance and updates on end-user systems to ensure security and performance.• Collaborate with team members to manage configuration changes and maintain system documentation.• Assist in deploying and supporting EO/IR systems as needed, ensuring proper functionality.• Provide guidance to users on best practices and preventive measures to avoid recurring technical issues.
2026-02-18T00:00:00Z

Desktop Support Analyst

New York, NY
onsite
Temporary
23.75 - 27.5 USD / Hourly
We are looking for a skilled Desktop Support Analyst to join our team in New York, New York. In this long-term contract position, you will play a vital role in providing exceptional IT support to ensure smooth operations for local and remote workstations. This is an onsite role requiring your presence five days a week. Responsibilities: • Deliver prompt and efficient IT support to address technical issues and minimize disruption. • Manage and respond to incoming support tickets through the Service Desk system. • Prioritize and resolve tickets systematically, ensuring urgent matters are handled first. • Adjust configurations, utilities, and software settings for both local and remote systems. • Maintain clear and detailed documentation of IT processes and resolution methods. • Collaborate on special projects to enhance IT services and infrastructure.
2026-03-11T00:00:00Z

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