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348 results for Database Security Analyst jobs

Service Desk Analyst I

Fort Worth, TX
onsite
Temporary / Contract
19 - 22 USD / Hourly
The Service Desk Analyst provides first-level technical support to employees across retail store locations and corporate offices. This role is responsible for troubleshooting hardware, software, network, and point-of-sale (POS) issues while delivering excellent customer service and minimizing business disruptions. Responsibilities:<ul><li>Provide technical support for desktop computers, laptops, printers, scanners, and other peripherals.</li><li>Troubleshoot and resolve issues related to Microsoft Office, Microsoft 365 (O365), Windows operating systems, antivirus software, and VPN connectivity.</li><li>Assist employees with password resets, user account management, and basic software support.</li><li>Support and troubleshoot Point-of-Sale (POS) systems used in pawn store operations.</li><li>Diagnose and resolve basic network connectivity issues and escalate complex problems when necessary.</li><li>Provide remote support to store employees and corporate staff.</li><li>Install, configure, and maintain computer hardware and software.</li><li>Document incidents, service requests, and resolutions within the ticketing system.</li><li>Follow established IT procedures and service level expectations.</li></ul>
2026-09-09T00:00:00Z

Data/Information Architect

Madison, WI
onsite
Temporary to Hire
57 - 66 USD / Hourly
We are looking for an experienced Data/Information Architect to help shape and guide modern cloud and data architecture initiatives in Madison, Wisconsin. This contract opportunity is ideal for a senior specialist who can connect enterprise architecture strategy with hands-on engineering across cloud platforms, automation, and scalable data solutions. The role focuses on designing resilient, secure, and high-performing environments that support distributed applications, platform services, and evolving business needs. Responsibilities: • Lead the design of enterprise data and cloud architecture solutions that align technical strategy with operational goals. • Create scalable architectures for distributed applications using microservices, container platforms, and serverless capabilities where appropriate. • Define and implement infrastructure automation standards with tools such as Terraform, Bicep, CloudFormation, or Pulumi to improve consistency and speed. • Establish CI/CD practices and deployment workflows that support reliable software delivery and efficient environment management. • Architect container-based workloads with strong consideration for networking, access control, monitoring, and overall platform stability. • Develop integration patterns and event-driven solution designs that improve interoperability across cloud services and business systems. • Partner with engineering and business stakeholders to document architecture decisions, communicate technical direction, and support long-term roadmap planning. • Contribute to modern data platform design, including data lakes, warehouses, streaming pipelines, and data modeling approaches for analytics and operational use cases. • Promote secure architecture principles by embedding compliance, encryption, least-privilege access, and risk mitigation into platform and data designs. • Mentor team members and encourage engineering best practices across architecture governance, cloud operations, and platform development.
2026-09-18T00:00:00Z

Reporting Analyst

Chicago, IL
onsite
Permanent / Full Time
100000 - 115000 USD / Yearly
The salary range for this position is $100,000 - $115,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]. The Portfolio Data & Analytics team is responsible for ongoing portfolio company performance monitoring and analysis, FP&A and complex financial modeling, valuing the investment positions in each of the firm’s portfolio companies, and content creation and analysis supporting investor relations. The Reporting Assurance Analyst will play a critical role in ensuring the accuracy and integrity of all external investor communications, including LP emails, press releases, and quarterly investor presentations. This process entails building out supporting documentation that is easily traceable and orderly. While the primary focus will be on compliance and documentation for investor communications, the role will also support the broader functions of the Portfolio Data & Analytics team. Key Responsibilities: • Help prepare various presentations and supporting analyses for the firm’s most critical investor meetings, including the annual meeting, semi-annual advisory board meetings and investor conference calls• Ensure all external communications are accurate and compliant with regulatory standards• Develop and maintain detailed supporting documentation and tie-out work for investor communications• Collaborate with investment teams and senior leadership to verify data and content accuracy• Assist the Investor Relations team with fundraising and diligence requests from LPs and prospective LPs• Support the broader Portfolio Data & Analytics team ensure accuracy on various quarterly and ad hoc outputsOther responsibilities and opportunities: • Continually evaluate possible new technology solutions and propose process revisions to assist in data aggregation as the firm continues to expand portfolio investments in both number and complexity
2026-09-04T00:00:00Z

Desktop Support Analyst II

Richmond, VA
onsite
Temporary to Hire
27 - 34 USD / Hourly
OverviewWe are seeking a Desktop Support Specialist II to provide advanced technical support for end-user computing environments. This role supports desktops, laptops, printers, collaboration technologies, software applications, and network connectivity. The ideal candidate will have strong troubleshooting skills, experience with endpoint management tools, and a customer-focused approach to IT support.Key ResponsibilitiesTechnical Support<ul><li>Troubleshoot and resolve hardware, software, operating system, printer, and network connectivity issues.</li><li>Provide onsite and remote support for end users and business operations.</li><li>Deploy, configure, maintain, and replace desktops, laptops, peripherals, and software applications.</li><li>Manage endpoint devices using enterprise endpoint management tools.</li><li>Perform patching, security updates, vulnerability remediation, and system maintenance.</li><li>Support meeting room, audiovisual, and collaboration technologies.</li><li>Assist with technology rollouts, upgrades, migrations, and deployments.</li><li>Document incidents, service requests, troubleshooting steps, and technical solutions.</li><li>Collaborate with infrastructure, security, and engineering teams to resolve complex issues.</li><li>Analyze recurring issues and recommend long-term solutions and process improvements.</li></ul>Operations & Service Delivery<ul><li>Manage and prioritize incidents and service requests to meet service level expectations.</li><li>Maintain hardware and software inventories and assist with asset lifecycle management.</li><li>Support enterprise technology projects and operational initiatives.</li><li>Contribute to knowledge sharing, team training, and documentation efforts.</li><li>Participate in on-call and after-hours support as needed.</li></ul>
2026-08-21T00:00:00Z

IT Systems Analyst

Dallas, TX
onsite
Permanent / Full Time
80000 - 90000 USD / Yearly
We are looking for a hands-on IT Systems Analyst to deliver reliable technical support in a Microsoft-centric environment in Dallas, Texas. This position is ideal for someone who thrives in a user-facing role, can resolve a broad range of endpoint and application issues, and is comfortable supporting both business staff and leadership. The successful candidate will work with limited oversight, contribute to daily operations, and partner with a distributed IT team to keep systems and users productive. Responsibilities: • Deliver Tier II technical assistance for employees using Windows and macOS devices, addressing issues with software, hardware, and user access. • Administer Microsoft 365 services, including user support, configuration tasks, and issue resolution across core applications. • Assist with Microsoft 365 migration-related activities as part of ongoing environment improvements. • Manage Active Directory functions such as account creation, access changes, onboarding setup, and offboarding activities. • Support Intune-managed devices, laptops, mobile hardware, and software deployments to maintain secure and functional endpoints. • Diagnose and resolve problems involving Microsoft applications, peripherals, connectivity, wireless access, and basic network performance. • Own support tickets from intake through closure, keeping users informed with clear and timely status updates. • Maintain accurate records for onsite equipment and update technical documentation to support operational continuity. • Help orient and train new employees on systems, devices, and standard technology practices. • Use Microsoft Copilot and other AI-enabled tools to streamline support processes and improve team efficiency.
2026-09-12T00:00:00Z

MS Excel Mid Level Data Analyst

Tampa, FL
onsite
Permanent / Full Time
50000 - 65000 USD / Yearly
We are looking for a detail-oriented Data Analyst with expertise in Microsoft Excel to join our team in Tampa, Florida. In this role, you will work with raw data, transforming it into meaningful insights and actionable reports to support organizational initiatives. The ideal candidate thrives in analyzing complex datasets and has a strong understanding of data integrity, visualization, and reporting standards. Responsibilities: • Organize, analyze, and interpret raw data using advanced Excel functionalities, including formulas, macros, and pivot tables. • Consolidate and integrate data from multiple sources to build cohesive reports and dashboards. • Create and deliver detailed presentations and reports tailored to various stakeholders, including executives and board members. • Ensure data accuracy and consistency through regular audits and quality checks. • Collaborate with team members to enhance data collection processes and implement best practices. • Develop and maintain centralized data repositories for streamlined reporting. • Identify trends and patterns in data to provide actionable insights for organizational improvement. • Train staff on data management tools and techniques to promote consistent and efficient data handling. • Monitor performance indicators to detect discrepancies and recommend corrective actions. • Implement protocols to guarantee data security and compliance with organizational standards.
2026-09-09T00:00:00Z

Inventory Analyst

Suffolk, VA
onsite
Permanent / Full Time
70000 - 75000 USD / Yearly
We are looking for an Inventory Analyst to support inventory accuracy, product costing, and materials control for a wholesale distribution operation in Suffolk, Virginia. This role partners with purchasing, operations, logistics, and finance to validate inventory records, investigate variances, and strengthen reporting across raw materials, packaging, and finished goods. The ideal candidate brings strong analytical ability, comfort working with inventory systems, and a detail-focused approach to reconciliation, audits, and process improvement. Responsibilities: • Oversee cycle count activities for raw materials, packaging, and finished goods, investigating discrepancies and ensuring inventory records remain accurate within JD Edwards. • Conduct recurring audits of packaging and other key inventory categories, communicate exceptions to stakeholders, and support timely resolution of variances. • Maintain and update bill of materials data to support accurate costing, partnering with purchasing, commodities, and operations teams on item setup and revisions. • Analyze product costs, shrink trends, and account reconciliations to identify issues affecting inventory valuation and operational performance. • Process inventory adjustments and validate physical counts through monthly reviews and additional spot checks as business needs require. • Review inventory movement workflows across JD Edwards and RF Smart, prepare findings for leadership, and recommend improvements that increase control and visibility. • Support new product setup by coordinating with cross-functional teams to establish accurate system data for inventory and costing activities. • Prepare and distribute inventory, logistics, and KPI reporting, including transaction reviews, discrepancy tracking, and data needed for financial and manufacturing analysis. • Assist with warehouse-related inventory functions such as receiving, picking, shipping confirmations, and specialized storage area audits when needed. • Provide backup support for inventory team processes, contribute to cross-training efforts, and help uphold company policies and operational standards.
2026-09-08T00:00:00Z

Intergration Analyst

Richmond, VA
onsite
Temporary / Contract
45 - 55 USD / Hourly
We are looking for an experienced Business Systems Integration Analyst to support a government initiative in Richmond, Virginia. This Long-term Contract position will play a key role in shaping external data and system connectivity for a new program supporting Paid Family Medical Leave administration. The ideal candidate will translate business needs into practical integration specifications, coordinate with outside partners, and help ensure reliable data exchanges across multiple platforms. Responsibilities:• Gather and document integration needs for external organizations involved in program operations and service delivery.• Partner with agencies, healthcare organizations, identity verification providers, payroll platforms, and fraud prevention vendors to define connectivity expectations.• Analyze business processes and convert functional needs into interface designs, data mapping details, and business rules.• Outline API and system interface specifications to guide implementation by technical teams and third-party vendors.• Create high-level test scenarios to validate integration behavior, data accuracy, and end-to-end processing outcomes.• Provide vendors with clear, structured requirements and technical documentation before build activities begin.• Review data exchange payloads and identify gaps, risks, or inconsistencies that could affect downstream operations.• Support collaboration between business stakeholders and technical resources to keep integration deliverables aligned with program goals.
2026-09-18T00:00:00Z

Accounting Analyst

Minneapolis, MN
onsite
Permanent / Full Time
75000 - 90000 USD / Yearly
We are looking for an Accounting Analyst to join our client's team in the Twin Cities, Minnesota, supporting accounting functions with a strong focus on cash activity, payment accuracy, and financial control. This role is well suited for someone who is comfortable working with banking transactions, reconciliations, and cross-functional communication while maintaining a high level of precision. The position also offers opportunities to strengthen team workflows and contribute to process improvements through special assignments. Responsibilities:• Review bank account activity each day to identify transactions, verify movement of funds, and support accurate financial records.• Record incoming cash and match receipts to the correct outstanding invoices to keep account balances current and accurate.• Track unapplied cash balances and collaborate with accounting and claims partners to resolve items and allocate funds promptly.• Prepare and process outgoing payments by validating transaction details, releasing items within the system, and submitting files for bank approval.• Help maintain client payment instructions across internal platforms and online banking tools to support secure and accurate disbursements.• Complete bank reconciliations and investigate discrepancies to ensure account balances are fully supported.• Perform daily reconciliations between financial systems and transaction activity to confirm completeness and accuracy.• Contribute to additional assignments and process-focused projects that improve team efficiency and operational consistency.
2026-09-11T00:00:00Z

Accounting Analyst

Annapolis, MD
onsite
Temporary / Contract
30 - 40 USD / Hourly
We are looking for an Accounting Analyst to support detailed financial review work for a Contract position based in Annapolis, Maryland. This role focuses on investigating reconciliation variances, analyzing transaction activity across multiple financial records, and producing clear documentation of findings. The ideal candidate brings strong accounting judgment, advanced Excel capability, and experience working through complex discrepancies in high-volume financial data. Responsibilities: • Conduct in-depth reconciliation reviews by comparing banking activity, account records, and case-level financial information to confirm accuracy and completeness. • Investigate unmatched items and other financial variances, determine likely causes, and maintain thorough documentation of research outcomes. • Perform transaction-level analysis to trace discrepancies across multiple sources and support issue resolution with clear supporting detail. • Reconcile bank accounts and general ledger activity while identifying exceptions that require escalation or corrective action. • Review accounts payable, accounts receivable, billing, and related accounting transactions to verify proper posting and alignment across records. • Organize and summarize reconciliation results in spreadsheets and reports that support decision-making and audit readiness. • Partner with internal stakeholders to clarify financial exceptions, resolve open items, and improve the accuracy of recorded data.
2026-09-18T00:00:00Z

Accounting Analyst

Toledo, OH
onsite
Permanent / Full Time
55000 - 62000 USD / Yearly
Accounting AnalystRobert Half Talent Solutions has partnered with a community-focused organization in Toledo as they look for an Accounting Analyst to join their team! As the successful candidate, you will play a key role in supporting the organization’s financial integrity, regulatory compliance, and strategic priorities. This position blends financial analysis, accounting operations, internal controls, compliance oversight, and cross-functional project support. \As part of an evolving organization, this role will help advance finance’s contribution to the organization’s 5-year plan, as you touch: Financial Analysis & Reporting<ul><li>Perform financial analysis, forecasting, budgeting, and variance reporting to support decision-making</li><li>Prepare monthly, quarterly, and annual financial reports</li><li>Develop financial models to assess business performance and strategic initiatives</li><li>Identify trends, risks, and opportunities, and provide actionable insights to leadership</li></ul>Accounting & Financial Operations<ul><li>Support month-end and year-end close, including journal entries and account reconciliations</li><li>Manage the monthly grant draw process</li><li>Maintain the accuracy and integrity of general ledger accounts</li><li>Assist in preparing financial statements </li><li>Support internal and external audit processes</li></ul>Compliance & Internal Controls<ul><li>Monitor compliance with internal policies, procedures, and regulatory requirements</li><li>Evaluate and strengthen internal controls to reduce financial and operational risk</li><li>Participate in compliance reviews, testing, and documentation</li><li>Assist with implementing new policies, controls, and compliance initiatives</li></ul>Projects & Process Improvement<ul><li>Lead or contribute to cross-functional finance and operational projects</li><li>Identify process improvement and automation opportunities</li><li>Support system implementations, upgrades, and integrations</li><li>Assist with strategic initiatives and CFO priorities as needed</li></ul>Interested in this direct hire opportunity? Apply now and let's chat!
2026-09-03T00:00:00Z

Accounting Analyst

Homewood, AL
onsite
Temporary / Contract
24 - 27 USD / Hourly
We are looking for an Accounting Analyst to support travel and expense operations for a healthcare organization in Birmingham, Alabama. This Long-term Contract position focuses on assisting employees with expense-related questions, maintaining user access across travel and expense platforms, and helping ensure accurate spend administration. The role is a strong fit for someone who enjoys resolving issues, working across systems, and providing dependable support in a fast-paced accounting environment. This position offers hybrid work flexibility. Responsibilities:• Serve as the primary contact for employee travel and expense inquiries, reviewing submitted tickets and delivering timely resolutions through the designated support platform.• Maintain user accounts within travel and expense systems by setting up new profiles, updating access levels, removing inactive users, and adjusting reporting relationships as needed.• Oversee continuing education spending access by assigning eligible balances, tracking usage activity, and making corrections when adjustments are required.• Generate and review operational reports to support expense oversight, account administration, and ongoing process accuracy.• Partner with the Travel and Expense Manager and accounts payable team to support daily operations and address escalated issues effectively.• Monitor expense-related transactions and reimbursement activity to help ensure compliance with internal guidelines and accurate financial processing.• Use Excel and related tools to organize data, summarize findings, and support expense reconciliation and reporting needs.
2026-09-18T00:00:00Z

Accounting Analyst

Modesto, CA
onsite
Temporary / Contract
114 - 132 USD / Hourly
We are looking for an Accounting Analyst to support a contract engagement in Modesto, California. This role will focus on accounting operations tied to a QuickBooks environment, with an emphasis on data accuracy, reconciliation, and system-related financial support. The position is ideal for someone who is detail oriented and can manage detailed financial work independently while helping maintain continuity during a time-sensitive project. Responsibilities: • Lead accounting-related activities associated with the transition from QuickBooks Desktop to QuickBooks Online. • Review, organize, and move historical and active financial records into the new system with a high degree of accuracy. • Perform reconciliations and verify balances to confirm that converted data aligns with approved financial records. • Use month-end and balance sheet information to identify discrepancies and resolve conversion-related issues. • Assist with retiring legacy accounting processes as operations shift to the online platform. • Provide practical guidance to staff members on navigating and using QuickBooks Online effectively. • Coordinate with internal stakeholders to keep project milestones on track and address implementation challenges promptly. • Help ensure the accounting system is fully functional and ready for operational use by the required deadline.
2026-09-14T00:00:00Z

Help Desk/Desktop Support Analyst

Burton, MI
onsite
Temporary / Contract
33.25 - 38.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join our team in Burton, Michigan on a short-term Contract assignment starting next week. This fully onsite role supports day-to-day technical needs for internal users, handling common desktop and access issues with a responsive, service-oriented approach. The ideal candidate brings hands-on experience with Microsoft Windows environments, user support, and practical troubleshooting across a range of end-user incidents. Responsibilities: • Provide front-line technical assistance for end users experiencing workstation, login, printing, and network connectivity issues. • Resolve support requests through remote troubleshooting or onsite assistance at user locations as needed. • Manage and update service desk tickets to ensure issues are documented, prioritized, and closed in a timely manner. • Support user account access and password-related requests within Active Directory. • Diagnose desktop and laptop problems in Microsoft Windows 10 environments and apply effective solutions. • Escalate more complex incidents when necessary while maintaining clear communication with users and internal stakeholders. • Install, configure, and support standard desktop hardware and software used across the organization.
2026-09-17T00:00:00Z

Help Desk/Desktop Support Analyst

Charlotte, NC
onsite
Temporary / Contract
29 - 34 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support employees with day-to-day technology needs and ensure reliable delivery of end-user hardware services in Charlotte, North Carolina. This Long-term Contract position is well suited for someone who enjoys hands-on technical work, organized asset coordination, and responsive user support across a distributed workforce. The role will contribute to device readiness, inventory accuracy, and process improvement while helping strengthen internal IT operations. Responsibilities: • Prepare, configure, image, and deploy laptops and related equipment for new and existing employees. • Coordinate packaging and shipment of IT hardware to team members in domestic and international locations. • Oversee asset records throughout the device lifecycle, including inventory updates, usage tracking, and reporting accuracy. • Provide timely support for end users by resolving common hardware and software issues and escalating when appropriate. • Execute hardware rollout activities for a geographically dispersed employee population. • Assist with operational IT tasks tied to the shift from externally supported services to an internally managed support model. • Work with leadership to refine support workflows, improve documentation standards, and strengthen IT infrastructure practices. • Maintain clear records of equipment assignments, deployments, service activity, and support outcomes.
2026-09-14T00:00:00Z

Help Desk/Desktop Support Analyst

Beloit, WI
onsite
Temporary to Hire
24.738 - 28.644 USD / Hourly
We are looking for an experienced Help Desk/Desktop Support Analyst to provide on-site technical support for end users in Wisconsin. This contract-to-permanent opportunity is ideal for someone who enjoys resolving day-to-day hardware and software issues, supporting walk-up requests, and keeping workstation environments running smoothly. The role calls for a hands-on, detail-oriented individual who can balance customer service with strong troubleshooting skills across desktop systems, printers, and core Microsoft technologies. Responsibilities: • Deliver in-person technical assistance for employees by addressing walk-up support needs and resolving desktop-related issues in a timely manner. • Diagnose and correct hardware, software, and operating system problems across Windows-based computers and peripheral devices. • Prepare, configure, and deploy desktop and laptop systems for new and existing users, including imaging and workstation setup. • Support Zebra printer functionality by identifying issues, troubleshooting problems, and coordinating solutions to minimize downtime. • Manage incoming service desk requests, document work performed, and provide updates through the ticketing process. • Administer basic user account and access tasks within Active Directory as part of end-user support activities. • Assist with Microsoft Office 365 support by resolving common application, access, and configuration concerns. • Maintain organized workstation standards and ensure devices are properly configured for business use.
2026-09-10T00:00:00Z

Help Desk/Desktop Support Analyst

Fort Worth, TX
onsite
Temporary to Hire
18 - 21 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a retail organization in Fort Worth, Texas in a contract capacity with the potential for a permanent role. This job opportunity is with a growing retail and consumer services organization that relies heavily on technology to support locations nationwide. The team is seeking junior IT professional who enjoys troubleshooting, customer interaction, and learning a wide range of technologies in a fast-paced support environment. This position supports both corporate and store users by resolving everyday technology issues across devices, applications, and core systems while delivering a strong customer experience. POSITION TITLE: Junior Level IT Help DeskLOCATION: Fort Worth, TX (Onsite)RATE: $21/hourCONTRACT TO PERMANENTRESPONSIBILITIES<ul><li>Provide first-level technical support for end users across multiple locations, resolving hardware, software, application, and connectivity issues.</li><li>Troubleshoot and support POS systems, printers, phones, laptops, tablets, and other business-critical technologies.</li><li>Respond to support requests via phone, email, and ticketing systems while maintaining accurate documentation and timely updates.</li><li>Escalate complex issues when necessary and follow established processes to ensure efficient issue resolution.</li><li>Assist with equipment deployment, installation, maintenance, and occasional travel to support remote sites and technology projects.</li></ul>
2026-09-15T00:00:00Z

Help Desk/Desktop Support Analyst

Houston, TX
onsite
Temporary / Contract
21.85 - 25.3 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for a fully on-site operations environment in Houston, Texas. This Long-term Contract position is ideal for someone who can step into a fast-paced setting, resolve day-to-day user issues efficiently, and collaborate closely with both IT and operations teams. The role focuses on maintaining desktop performance, supporting end users, and ensuring timely response to service requests in a compact, high-activity center. Responsibilities: • Deliver on-site desktop and help desk support for employees, addressing hardware, software, and access-related issues across the operation. • Troubleshoot Windows 10 and Microsoft environment problems, restoring user productivity through practical and timely solutions. • Manage incoming service desk tickets, prioritize requests appropriately, and provide clear updates through resolution. • Support user account administration tasks in Active Directory, including access changes, password resets, and basic permissions support. • Work closely with both IT leadership and operational stakeholders to align technical support with daily business needs. • Set up, maintain, and replace end-user equipment as needed to keep workstations functioning reliably in an on-site setting. • Assist with technical readiness for operational changes or environment updates when required as part of ongoing support activities. • Document recurring issues, resolutions, and support activities to improve service consistency and knowledge sharing.
2026-09-16T00:00:00Z

Help Desk/Desktop Support Analyst

Palo Alto, CA
onsite
Temporary / Contract
40 - 45 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide day-to-day technical support for end users in Palo Alto, California. This Long-term Contract position is ideal for someone who enjoys resolving hardware, software, and access-related issues while delivering responsive service. The role focuses on maintaining a reliable desktop environment, assisting with Windows-based systems, and ensuring support requests are handled efficiently and professionally. Responsibilities: • Provide first-line technical assistance for desktop, laptop, and basic peripheral issues affecting end users. • Diagnose and resolve problems related to Microsoft Windows environments, including Windows 10 system performance and usability concerns. • Manage user account support tasks such as password resets, access updates, and directory-related requests within Active Directory. • Respond to service desk tickets in a timely manner, document troubleshooting steps, and communicate resolution status clearly to users. • Escalate more complex incidents when needed while maintaining ownership of issues through completion. • Assist with workstation setup, software installation, and general configuration to support daily business operations. • Perform routine troubleshooting to identify root causes and restore service with minimal disruption to users.
2026-08-27T00:00:00Z

Help Desk/Desktop Support Analyst

Wilton, CT
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for end users in Wilton, Connecticut. This Contract position is ideal for someone who enjoys resolving day-to-day desktop and system issues while delivering responsive service in a detail-oriented investment management environment. The role focuses on supporting Microsoft Windows-based devices, assisting with user access, and ensuring service requests are handled efficiently and accurately. Responsibilities: • Deliver front-line technical assistance for desktop, laptop, and Windows-related issues affecting end users • Investigate and resolve routine hardware, software, and connectivity problems through structured troubleshooting • Manage incoming service desk requests, document actions taken, and maintain accurate ticket updates through resolution • Support user account administration tasks within Active Directory, including access changes and basic account maintenance • Install, configure, and maintain Microsoft Windows 10 systems to meet operational needs • Escalate more complex incidents when necessary and coordinate with other support resources to ensure timely resolution • Provide clear guidance to users on technical issues, system usage, and best practices for everyday support needs
2026-09-18T00:00:00Z

Help Desk/Desktop Support Analyst

Latham, NY
remote
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support client implementations, user readiness, and training initiatives for software solutions. This long-term contract position is well suited for someone who can combine technical understanding with strong communication skills to guide users through setup, adoption, and day-to-day use. The role works closely with clients and internal teams to turn business needs into practical system configurations, training plans, and support resources. Responsibilities: • Lead client onboarding activities by coordinating implementation tasks, evaluating interface preparedness, and helping ensure successful software adoption. • Facilitate engaging training sessions, webinars, and workshops that build user confidence and improve day-to-day system usage. • Review business workflows and operational needs, then recommend practical improvements that increase efficiency and system effectiveness. • Gather and organize functional and technical requirements for reports, forms, interfaces, configuration changes, and process updates. • Act as a communication bridge between customers and technical teams by translating system details into clear, user-friendly guidance. • Create and maintain documentation such as user instructions, reference guides, training materials, and best-practice resources for both clients and internal teams. • Monitor project timelines, open issues, milestone completion, and related administrative tasks to keep implementation efforts on track. • Partner with testing and quality teams to validate enhancements, support troubleshooting, and improve overall solution performance. • Communicate risks, blockers, scheduling concerns, and unexpected developments to stakeholders in a timely and thorough manner.
2026-09-17T00:00:00Z

Help Desk/Desktop Support Analyst

New York, NY
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support end users and core technology operations. This contract position with permanent potential is ideal for someone who enjoys resolving technical issues, maintaining a reliable desktop environment, and providing responsive day-to-day support across Microsoft-based systems. The role will focus on troubleshooting hardware, software, and infrastructure-related problems while helping users stay productive in a fast-paced business setting. Responsibilities: • Provide front-line technical assistance for employees by addressing desktop, laptop, software, and access-related issues through the service desk queue. • Support and troubleshoot Microsoft 365 applications, Windows operating systems, and common enterprise tools to restore user functionality quickly. • Administer user accounts, permissions, and group access within Active Directory while following established support procedures. • Investigate and resolve basic to intermediate connectivity problems involving network access, devices, and related infrastructure components. • Assist with the support and maintenance of Windows Server environments, including routine issue resolution and escalation when needed. • Help monitor and troubleshoot virtualized systems running on VMware and Hyper-V platforms to support business continuity. • Document incidents, service requests, troubleshooting steps, and resolutions accurately within the ticketing system. • Identify underlying infrastructure concerns and take appropriate action to diagnose, resolve, or escalate issues impacting system performance. • Contribute to Azure-related support tasks, including assisting with access, configuration troubleshooting, and general cloud environment support.
2026-09-18T00:00:00Z

Help Desk/Desktop Support Analyst

Atlanta, GA
onsite
Permanent / Full Time
60000 - 75000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to deliver dependable day-to-day technical support for employees in Atlanta, Georgia. In this role, you will help users stay productive by resolving hardware, software, and access issues across office and remote environments. During the first few months, you will build knowledge of internally developed applications and the cloud environment that supports them so you can provide effective front-line assistance and escalate issues appropriately. Responsibilities: • Deliver first- and second-level support for employees by diagnosing technical problems, handling user setup, and restoring access to essential systems and tools. • Assist with Microsoft 365 products and services, including Outlook, Teams, SharePoint, OneDrive, and Copilot, ensuring users can work efficiently across collaboration platforms. • Support internally developed business applications, resolve common issues directly, and route more advanced incidents to the appropriate technical teams when needed. • Prepare, deploy, maintain, and troubleshoot laptops, desktops, monitors, peripherals, and related equipment in line with company standards. • Coordinate technology setup for new hires and manage account, device, and access changes throughout employee onboarding, role changes, and offboarding. • Configure and support workstations for both onsite and remote staff, including desk moves, hardware swaps, and office layout adjustments. • Keep meeting rooms and shared collaboration spaces fully operational by maintaining video conferencing, audio-visual, and presentation technology. • Track IT assets accurately, maintain inventory records, and help ensure equipment is assigned, recovered, and available when required. • Work with external service partners and internal IT colleagues to resolve incidents efficiently, document activity clearly, and identify recurring issues that could be improved through process changes or automation.
2026-09-09T00:00:00Z

Help Desk/Desktop Support Analyst

Milwaukee, WI
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for employees in Milwaukee, Wisconsin. This Long-term Contract position is ideal for someone who enjoys solving day-to-day technology issues, keeping equipment records organized, and creating a smooth experience for new hires and departing staff. The role blends hands-on desktop support, asset coordination, and user assistance, requiring strong communication, attention to detail, and a customer-focused approach. Responsibilities: • Provide front-line support for hardware, software, printer, network, and mobile device issues, ensuring employees receive timely and effective assistance. • Record incidents, troubleshooting steps, and outcomes in the ticketing system to maintain clear and accurate support documentation. • Set up, configure, test, and deploy desktops, laptops, and mobile devices for employees while confirming readiness before delivery. • Maintain up-to-date asset records by tracking equipment assignments, serial numbers, tags, locations, and related documentation. • Conduct inventory checks and support reporting activities to improve visibility into device usage, stock levels, and overall asset status. • Coordinate device moves, replacements, repairs, upgrades, and retirement activities while working with vendors and service providers as needed. • Support onboarding by preparing user accounts, workstations, software access, and mobile devices, and by helping new employees get started with their technology. • Manage offboarding tasks by collecting assigned equipment, wiping and decommissioning devices, revoking access, and handling mobile line changes in line with security requirements. • Escalate advanced technical problems when necessary and follow through to help ensure issues are resolved completely and on schedule.
2026-09-16T00:00:00Z

Help Desk/Desktop Support Analyst

Pasadena, TX
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for end users in a manufacturing environment. This contract position focuses on resolving day-to-day hardware, software, and access issues while ensuring employees can work efficiently with minimal disruption. The ideal candidate is comfortable supporting Microsoft Windows systems, managing user accounts, and delivering responsive service through a structured ticketing process. Responsibilities: • Deliver front-line technical assistance for desktop, laptop, and peripheral issues reported by employees across the site • Diagnose and resolve Microsoft Windows 10 and general Windows operating system problems in a timely manner • Manage user account access, password resets, and directory-related support tasks within Active Directory • Track, update, and close service desk tickets while maintaining clear notes and status communication • Perform routine troubleshooting for software, hardware, printer, and connectivity concerns to restore user productivity • Escalate more complex incidents when needed and coordinate with internal support teams to drive resolution • Set up, configure, and support end-user workstations and related equipment for new or existing staff • Maintain a high-quality support experience by communicating technical solutions in a clear and user-friendly manner
2026-09-09T00:00:00Z

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