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579 results for Data Reporting Analyst jobs

DGS - Business Analyst 4

Richmond, VA
onsite
Temporary / Contract
52.54 - 58.49 USD / Hourly
We are looking for a skilled and detail-oriented Business Analyst to join our team in Richmond, VA. This is a long-term contract position where you will play a pivotal role in supporting laboratory systems and driving process improvements. Your work will involve gathering and documenting requirements, assisting in system configurations, and ensuring quality through rigorous testing. If you have a background in laboratory environments and a passion for delivering impactful solutions, we encourage you to apply. Responsibilities:• Collaborate with stakeholders to gather, document, and refine business requirements through interviews and workshops.• Assist in the configuration and validation of laboratory information management systems (LIMS) to meet user needs.• Develop and execute test plans, test cases, and user stories to ensure system functionality and reliability.• Analyze laboratory processes to identify opportunities for optimization and automation.• Create comprehensive documentation, including business requirements, functional specifications, and solution designs.• Utilize Agile and Waterfall methodologies to manage projects and deliver solutions effectively.• Conduct training sessions to familiarize users with new systems and processes.• Perform quality assurance activities to validate system performance and compliance.• Analyze data to generate insights and support decision-making processes.• Collaborate with cross-functional teams to provide updates and manage expectations throughout project lifecycles.
2026-04-16T00:00:00Z

Database Engineer

Fort Lauderdale, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
The Database Engineer will design, develop, and maintain database solutions that meet the needs of our business and clients. You will be responsible for ensuring the performance, availability, and security of our database systems while collaborating with software engineers, data analysts, and IT teams. Key Responsibilities:<ul><li>Design, implement, and maintain highly available and scalable database systems (e.g., SQL, NoSQL).</li><li>Optimize database performance through indexing, query optimization, and capacity planning.</li><li>Create and manage database schemas, tables, stored procedures, and triggers.</li><li>Develop and maintain ETL (Extract, Transform, Load) processes for data integration.</li><li>Ensure data integrity and consistency across distributed systems.</li><li>Monitor database performance and troubleshoot issues to ensure minimal downtime.</li><li>Collaborate with software development teams to design database architectures that align with application requirements.</li><li>Implement data security best practices, including encryption, backups, and access controls.</li><li>Stay updated on emerging database technologies and recommend solutions to enhance efficiency.</li><li>Document database configurations, processes, and best practices for internal knowledge sharing.</li></ul>
2026-04-24T00:00:00Z

EDI Analyst

Fort Lauderdale, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Role ObjectiveThe candidate will be responsible for the integrity of data flowing between our Terminal Operating System (TOS) and external partners (vessels, vendors, and customers). This role ensures that all voyage, container, booking, and manifest data is synchronized perfectly, while providing high-level support for IT Department initiatives.
2026-04-15T00:00:00Z

EDI Analyst

Wheeling, IL
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
We are looking for an experienced EDI Analyst to join our team in Wheeling, Illinois. This role is ideal for someone with a strong background in Electronic Data Interchange (EDI) processes and project management, who thrives in collaborative settings and values operational efficiency. As a key contributor, you will play an essential role in optimizing workflows, ensuring data accuracy, and streamlining transaction processes. Responsibilities: • Develop, configure, and maintain EDI maps to support seamless data exchange. • Oversee EDI transactions and workflows to ensure accuracy and timely processing. • Collaborate with team members to identify and implement process improvements. • Act as the primary technical resource for EDI-related inquiries and troubleshooting. • Manage projects aimed at enhancing EDI operations and system performance. • Provide detailed technical specifications and documentation to support ongoing operations. • Utilize Microsoft SQL Server to analyze and manage data integrations. • Support the IT Manager by serving as a trusted advisor and assisting in strategic planning. • Work closely with administrators, IT support, and developers to align EDI processes with organizational goals. • Monitor and resolve any issues that may arise in the EDI system.
2026-04-20T00:00:00Z

EDI Analyst

Fort Lauderdale, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a skilled EDI Analyst to join our team on a long-term contract basis in Fort Lauderdale, Florida. In this role, you will oversee the accuracy and flow of data between our Terminal Operating System and external partners, ensuring seamless synchronization of information related to voyages, containers, bookings, and manifests. This position is ideal for someone with strong attention to detail and expertise in data analysis and systems integration within the transport industry. Responsibilities: • Ensure the integrity and synchronization of data flowing between the Terminal Operating System and external stakeholders, including vessels, vendors, and customers. • Perform detailed data validation and gap analysis to identify and resolve discrepancies in manifests and system entries. • Manage and troubleshoot EDI protocols specific to the maritime industry, ensuring compliance with industry standards. • Analyze and audit large datasets to detect and address communication issues before they affect terminal operations. • Develop and implement automated processes using programming languages such as Python to streamline report generation and data cleaning. • Collaborate with the IT team to maintain hardware, software, and network systems, ensuring operational efficiency and security. • Create and maintain technical documentation for error resolution and system updates to assist future training and vendor collaboration. • Provide clear and effective communication to stakeholders, translating technical issues into actionable solutions. • Support vessel voyage updates and container bookings through Terminal Operating Systems such as Navis N4 or Tideworks. • Assist with troubleshooting communication failures, identifying root causes related to formatting, network errors, or software issues.
2026-04-14T00:00:00Z

Sr. Budget Analyst

Downey, CA
onsite
Temporary / Contract
48 - 50 USD / Hourly
Robert Half is recruiting for an interim Budget Analyst/ Consultant for our client in the City Government and public sector industry. The interim Budget Analyst will support budget development, forecasting, and fiscal analysis for a public sector organization. This role will be located onsite in Downey, CA. Key Responsibilities* Analyze cash flow and monitor advance expenditures to ensure budget compliance* Conduct financial analyses to determine estimated property valuations, state special allowances, and apportionments* Evaluate fiscal solvency of programs and funding sources* Prepare and process budget adjustments, transfers, and recommendations* Develop annual budgets and multi-year forecasts* Create financial summaries, graphs, and charts to clearly communicate budget data* Prepare budget reports and presentations for leadership, boards, or committees* Support budget monitoring and financial reporting in accordance with **GASB requirements** Qualifications* Prior budget or financial analysis experience in a city/county department* Strong working knowledge of GASB standards and public fund accounting* Experience with government budgeting, forecasting, and fiscal analysis* Advanced Excel skills; experience creating charts, summaries, and reports* Strong analytical, communication, and presentation skills
2026-04-23T00:00:00Z

Treasury Analyst

Oklahoma City, OK
onsite
Permanent / Full Time
70000 - 95000 USD / Yearly
Our team is partnering with an organization in Oklahoma City to add a Treasury detail oriented to their team. This role plays a key part in managing daily treasury operations, optimizing cash flow, and supporting broader corporate treasury initiatives. We're looking for someone with strong analytical skills, a proactive mindset, and experience improving treasury processes. Key Responsibilities: Prepare and maintain accurate cash flow forecasts to support financial planning. Oversee daily cash management activities, ensuring proper liquidity and operational efficiency. Analyze cash flow trends and provide insights to support decision-making. Assist with or oversee bank account reconciliations and alignment with the general ledger. Support or lead treasury functions, including global treasury activities, depending on experience. Partner with internal teams to streamline cash management and enhance financial reporting processes. Track, analyze, and report key treasury metrics to maintain compliance and accuracy. Support or take ownership of corporate treasury initiatives such as risk management, investment strategies, and banking relationships. Identify and recommend process improvements within treasury operations.
2026-03-27T00:00:00Z

Treasury Analyst

Herndon, VA
onsite
Temporary / Contract
25 - 32 USD / Hourly
We are looking for a skilled Treasury Analyst to join our team on a long-term contract basis in Herndon, Virginia. This position offers an exciting opportunity to contribute to the organization's financial operations, including cash management, forecasting, and compliance. The ideal candidate will bring a strong analytical mindset, attention to detail, and the ability to work effectively with internal and external stakeholders. Responsibilities: • Monitor daily bank account balances and reconcile cash positions to ensure accurate tracking of funds. • Process electronic fund transfers (EFTs), wire payments, and organizational transactions with precision. • Assist in preparing and analyzing weekly or monthly cash flow forecasts to optimize financial planning. • Maintain strong relationships with banking partners and verify bank fees for accuracy. • Prepare detailed treasury reports and ensure adherence to internal controls and compliance standards. • Support senior staff by gathering data and conducting analysis to inform decision-making. • Utilize treasury management systems to streamline processes and enhance operational efficiency. • Collaborate with various departments to ensure seamless financial operations and reporting. • Identify trends and discrepancies in financial data, taking corrective measures as necessary.
2026-04-24T00:00:00Z

Treasury Analyst

New York, NY
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Treasury Analyst to support daily cash management and corporate treasury operations for a dynamic organization in New York, New York. This Long-term Contract position is ideal for a detail oriented individual with experience in cash flow forecasting, treasury activities, and financial operations. The role offers the opportunity to contribute to liquidity planning, monitor cash positions, and help maintain efficient treasury processes in a fast-paced environment. Responsibilities: • Oversee daily cash positioning activities and help ensure sufficient liquidity across designated accounts. • Prepare and maintain short-term and long-range cash flow forecasts to support financial planning and decision-making. • Coordinate routine treasury operations, including monitoring bank transactions and resolving cash-related discrepancies. • Assist with corporate treasury reporting by compiling accurate data on balances, movements, and funding needs. • Partner with internal finance teams to support payment activity, cash visibility, and operating efficiency. • Review treasury records and transaction details to help maintain compliance with internal controls and established procedures. • Contribute to process improvements within treasury operations to enhance accuracy, timeliness, and reporting effectiveness.
2026-04-24T00:00:00Z

Treasury Analyst

Dallas, TX
onsite
Permanent / Full Time
0 - 0 USD / Yearly
We are looking for a detail-oriented Treasury Analyst to join our team in Dallas, Texas. In this role, you will manage critical treasury functions, including bank account administration, compliance monitoring, and system management. The ideal candidate will contribute to improving operational efficiency while ensuring the accuracy and security of treasury processes. Responsibilities:• Manage and oversee bank accounts, signatory arrangements, and payment processes while administering the Treasury Management System (Kyriba).• Coordinate the full lifecycle of bank account openings, lender deposits, and relationship deposits, including legal reviews, obtaining signatories, and maintaining accurate documentation.• Operate the Treasury services request desk, ensuring prompt and high-quality customer service, and resolve issues by collaborating with banks, IT teams, and Kyriba support.• Ensure compliance with internal controls and workflows related to payments, account openings and closures, and online banking access, while monitoring risks and preparing regular reports.• Conduct periodic reviews of bank health and risk metrics, presenting findings and recommendations to stakeholders.• Lead initiatives to enhance treasury processes, focusing on scalability, accuracy, and reducing cycle times.• Support various ad-hoc projects requiring precision, timeliness, and confidentiality.• Identify opportunities for process improvements and implement solutions to optimize treasury operations. The firm provides an excellent work environment and welcoming culture. If interested in being considered for this role, please email a resume to Liz Noyes at Robert Half via linked in.
2026-04-15T00:00:00Z

Treasury Analyst

Spring, TX
onsite
Temporary / Contract
33 - 38 USD / Hourly
We are looking for a detail-oriented Treasury Analyst to join our team on a contract basis in The Woodlands, Texas. In this role, you will play a key part in managing cash flow, analyzing financial data, and supporting treasury operations to ensure smooth financial processes. This position offers an excellent opportunity to leverage your expertise in finance and accounting in a dynamic, fast-paced environment. Responsibilities: • Analyze daily cash transactions and monitor accounts receivable trends to support financial decision-making. • Prepare detailed cash activity reports, accounts receivable aging reports, and other treasury-related documentation. • Conduct account and bank reconciliations, identifying and resolving discrepancies in a timely manner. • Track and report on debt obligations, including maintaining amortization schedules and related documentation. • Assist in liquidity management by performing short-term cash flow forecasting and analysis. • Collaborate with the Assistant Treasurer to generate reports and conduct ad hoc financial analyses. • Identify opportunities for process improvements within cash management and accounts receivable operations. • Support the implementation of best practices in treasury operations, ensuring compliance with financial policies and procedures.
2026-04-17T00:00:00Z

RADV Business Analyst

Eden Prairie, MN
onsite
Temporary / Contract
25 - 30 USD / Hourly
We are looking for a business process analyst to support Risk Adjustment Data Validation activities within a highly regulated health insurance environment. This long-term contract position focuses on strengthening audit operations through careful review of member, enrollment, and claims-related information while helping maintain compliance and reporting accuracy. Based in Minnesota, but able to work fully remote, this opportunity is well suited for a detail-focused analyst who can manage complex data issues, coordinate with cross-functional partners, and contribute to successful audit execution in a remote work setting. Responsibilities:• Manage and refine Excel-based trackers, audit logs, and supporting documentation to keep project records accurate and current.• Examine demographic, eligibility, and enrollment information to identify errors, confirm completeness, and support audit preparedness.• Assess medical, pharmacy, and claims records to verify that submitted data aligns with required standards and supporting evidence.• Analyze reporting results to detect omitted or conflicting diagnosis details that may affect Hierarchical Condition Category outcomes.• Investigate data inconsistencies across multiple sources, resolve issues when possible, and elevate critical risks or obstacles to leadership in a timely manner.• Prepare recurring project updates that summarize progress, open issues, and milestone status for stakeholders.• Partner with internal teams and external vendors to coordinate deliverables and maintain momentum against audit timelines.• Apply current CMS guidance, audit protocols, and privacy requirements when handling sensitive healthcare information.• Participate in project and cross-functional meetings, adjust to shifting priorities, and provide support for related operational initiatives as needed.
2026-04-24T00:00:00Z

Help Desk Analyst - Tier I

Charlotte, NC
onsite
Temporary / Contract
19 - 19 USD / Hourly
OverviewWe are seeking a reliable and customer-focused IT Help Desk Support Specialist to provide first-level technical support to end users across the organization. In this role, you will be responsible for managing incoming support requests, troubleshooting a variety of hardware and software issues, and ensuring timely resolution or escalation. You will play a key role in maintaining daily IT operations by prioritizing requests, documenting issues accurately, and delivering a high level of customer service. This position is ideal for someone who is detail-oriented, communicates effectively, and thrives in a fast-paced, team-driven environment. Responsibilities<ul><li>Serve as first point of contact for IT support (phone, email, ticketing system)</li><li>Log, track, and prioritize all support requests with accurate documentation</li><li>Troubleshoot and resolve basic hardware, software, and access issues; escalate as needed</li><li>Follow established escalation procedures and service level expectations</li><li>Maintain and update help desk documentation and knowledge base</li><li>Monitor ticket queues and follow up to ensure timely resolution</li><li>Support IT projects and continuous process improvement initiatives </li></ul>
2026-04-24T00:00:00Z

Help Desk/Desktop Support Analyst

Lynn, MA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide onsite technical support for a growing team in Lowell, Massachusetts. This Long-term Contract position is ideal for someone who enjoys solving end-user issues, delivering excellent customer service, and supporting a Microsoft- and Citrix-based environment. The role will focus on day-to-day desktop and help desk support, user account administration, and troubleshooting across hardware, software, and access-related issues. You will work closely with IT leadership and local staff to maintain reliable technology services for the office. Responsibilities:• Deliver in-person and remote support for employees by diagnosing and resolving common hardware, software, login, and connectivity issues.• Manage service desk requests from intake through resolution, ensuring timely updates, accurate documentation, and a positive user experience.• Support user administration tasks across Microsoft 365, Active Directory, Entra, Azure, and on-premises systems, including account setup, access changes, and password resets.• Troubleshoot and assist with Citrix environments across desktop and mobile access, including workspace connectivity and secure access issues.• Provide support for Windows-based devices and related endpoint technologies, including desktop configuration, basic operating system setup, and device troubleshooting.• Assist with printer and secure print support, as well as general peripheral setup for end users in the office.• Help maintain daily onsite IT coverage for the Lynn, Massachusetts location while partnering with regional and managerial IT resources.• Contribute to endpoint deployment activities and support operating system rollouts, including learning and assisting with IGEL-based desktop environments as needed.
2026-04-23T00:00:00Z

Help Desk/Desktop Support Analyst

Dunwoody, GA
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Atlanta, Georgia. In this role, you will provide technical support to a diverse group of users, ensuring smooth operations across both Mac and PC platforms. This position offers a mix of onsite and remote work, allowing you to collaborate closely with the IT team and contribute to critical projects. Responsibilities: • Provide technical support to approximately 550 users, troubleshooting issues across Mac and PC environments. • Manage software installations and ensure systems are updated and functioning efficiently. • Handle high volumes of help desk tickets, addressing user-reported issues promptly and professionally. • Support onboarding processes for new hires, including system setup and user account creation. • Oversee IT inventory tracking, reporting on issued equipment and onsite assets. • Administer Microsoft 365 applications, including email and collaboration tools, while assisting with the transition from Exchange on-premises to online. • Collaborate with the IT team to identify opportunities for process improvements and contribute to team projects. • Maintain confidentiality and ensure secure handling of company data. • Provide light travel support for onboarding and other IT-related needs. • Troubleshoot peripheral devices such as printers and VoIP systems, ensuring seamless operations.
2026-04-22T00:00:00Z

Help Desk/Desktop Support Analyst

Grand Rapids, MI
onsite
Permanent / Full Time
55000 - 65000 USD / Yearly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our dynamic manufacturing team in Grand Rapids, Michigan. This role is essential in ensuring smooth operations by providing technical support and troubleshooting for a variety of software and hardware systems. The ideal candidate will excel in problem-solving, communication, and delivering exceptional service to end users. Responsibilities: • Provide first-line technical support to resolve issues related to hardware, software, and applications. • Manage service desk tickets, ensuring timely resolution and documentation of solutions. • Troubleshoot and resolve problems with Microsoft Windows 10 and Office 365 applications. • Administer Active Directory and Azure Active Directory accounts, including configurations and updates. • Support ERP systems, particularly Epicor, by addressing user concerns and performing routine maintenance. • Collaborate with team members to improve application functionality and system performance. • Conduct basic troubleshooting for network connectivity and SQL Server-related issues. • Assist with the deployment and configuration of new software applications and updates. • Maintain accurate records of technical support activities and provide reports to management. • Offer training and guidance to end users on system usage and best practices.
2026-04-18T00:00:00Z

Help Desk/Desktop Support Analyst

Boston, MA
onsite
Temporary / Contract
31.6635 - 36.663 USD / Hourly
We are looking for a dependable Help Desk/Desktop Support Analyst to support a short-term Contract assignment in Boston, Massachusetts. This opportunity is focused on hands-on workstation removal, equipment handling, and organized packing rather than traditional end-user technical support. The ideal candidate is comfortable working on-site, following instructions carefully, and helping complete a large-scale office equipment breakdown efficiently and safely. Responsibilities: • Dismantle approximately 90 workstation setups, including monitors and related hardware, in preparation for removal and packing. • Sort, group, and pack equipment in an orderly manner so items can be tracked and moved without confusion. • Relocate monitors, peripheral devices, and other computer components from work areas and basement storage spaces. • Handle equipment carefully during teardown and transport to help prevent damage or loss. • Follow site directions, schedule expectations, and workplace guidelines while completing assigned tasks on location. • Assist with general technician-style labor associated with office equipment breakdown and physical movement of hardware.
2026-04-23T00:00:00Z

Help Desk/Desktop Support Analyst

Emigsville, PA
onsite
Permanent / Full Time
80000 - 120000 USD / Yearly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Emigsville, Pennsylvania. This role requires expertise in Infor Syteline, Factory Track, and advanced reporting tools, as well as a strong background in system administration and troubleshooting. The ideal candidate will be dedicated to providing reliable technical support and developing solutions that enhance business processes. Responsibilities: • Administer and maintain Infor Syteline multi-tenant and multisite environments, ensuring optimal performance and reliability. • Provide direct support and troubleshooting for Factory Track, including ShopFloor and mobility applications. • Develop and manage Infor Birst spaces and dashboards, utilizing Syteline data through Infor Datalake for advanced reporting. • Create custom reports and flexforms in Syteline, using compiled assemblies to meet organizational needs. • Oversee system administration for Infor and Syteline, including finite supply chain and user support. • Develop solutions using Mongoose, including stored procedures and custom methods, to address specific business requirements. • Design and implement new forms, scripts, and methods in Syteline's Event System to streamline processes. • Administer Rhythm eComm systems, including credit card integration for Syteline. • Collaborate with teams to ensure effective system functionality and resolve technical issues promptly.
2026-04-21T00:00:00Z

Help Desk/Desktop Support Analyst

Middleton, WI
onsite
Temporary / Contract
21.375 - 24.75 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Madison, Wisconsin. In this part-time role, you will work onsite three days a week, providing essential technical support to end users. This is a long-term contract position offering an excellent opportunity to showcase your troubleshooting and customer service abilities. Responsibilities: • Provide hands-on support for desktop and help desk operations, ensuring timely resolution of technical issues. • Diagnose and troubleshoot hardware and software problems, including Microsoft Windows 10-related issues. • Manage user accounts and permissions using Active Directory. • Address and resolve service desk tickets in an efficient and detail-oriented manner. • Deliver superior customer service by assisting end users with their IT needs and concerns. • Install, configure, and maintain computer hardware and peripherals. • Collaborate with team members to resolve complex technical challenges. • Document technical solutions and processes for future reference. • Support end users in navigating various systems and tools effectively. • Ensure all tasks are completed in compliance with company policies and IT standards.
2026-04-24T00:00:00Z

Help Desk/Desktop Support Analyst

Fulton, MO
onsite
Temporary / Contract
20 - 25 USD / Hourly
We are looking for a dedicated Help Desk/Desktop Support Analyst for a 6-month engagement with a client in Fulton, MO. In this role, you will provide Tier 1 IT support to end-users, handling a variety of technical issues in a manufacturing environment. This position offers an excellent opportunity to grow your skills while delivering exceptional service to both office personnel and operational teams. Responsibilities:• Diagnose and resolve technical issues involving PCs, printers, and other office hardware.• Provide support for Windows operating systems and Office 365 applications, ensuring smooth functionality.• Respond quickly and professionally to IT support requests, escalating complex problems when necessary.• Maintain accurate documentation of support requests, resolutions, and troubleshooting steps.• Deliver outstanding customer service with clear and effective communication.• Manage and resolve service desk tickets efficiently to minimize downtime.• Conduct basic troubleshooting for Active Directory and Windows 10 environments.• Assist in familiarizing users with IT tools and systems to enhance their productivity.• Collaborate with team members to ensure consistent support across departments.
2026-04-16T00:00:00Z

Help Desk/Desktop Support Analyst

Memphis, TN
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide expert technical assistance to operational teams in Memphis, Tennessee. This long-term contract position requires a proactive, detail-oriented individual with strong troubleshooting skills to ensure smooth workflow navigation and system functionality. You will play a key role in addressing technical issues, monitoring system performance, and reinforcing user training for optimal results. Responsibilities:• Deliver on-site technical support to users, assisting with login issues, workflow navigation, and system functionality.• Diagnose and resolve technical problems, escalating unresolved issues to the appropriate command center or leadership team.• Track and document system performance, identifying common user concerns and trends that require additional training.• Reinforce training efforts by guiding end users in adopting new workflows and best practices.• Actively participate in daily meetings, huddles, and updates to align with project objectives.• Communicate effectively with users to minimize disruptions and maintain a positive work environment.• Provide support during system go-live periods, ensuring smooth transitions and addressing immediate concerns.• Utilize tools like Active Directory and Microsoft Windows 10 for troubleshooting and resolving service desk tickets.
2026-04-25T00:00:00Z

Help Desk/Desktop Support Analyst

Coffeyville, KS
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users in Coffeyville, Kansas. This Long-term Contract position will focus on resolving day-to-day desktop, application, printer, and connectivity issues while ensuring employees have reliable access to the tools they need. The ideal candidate is comfortable supporting Windows environments, Microsoft 365 applications, and common workplace hardware, and knows when to escalate more complex problems for advanced support. Responsibilities: • Provide first-line technical support for end users experiencing issues with computers, software applications, printers, and network connectivity. • Investigate and resolve common hardware and software problems efficiently to minimize disruption to daily operations. • Set up, configure, test, and deploy desktop and workstation equipment for new and existing employees. • Support staff onboarding, device refreshes, office relocations, and other equipment transition activities. • Install, maintain, and troubleshoot printers, mobile devices, and additional end-user technology. • Assist with user account support tasks such as password resets, access requests, and basic profile maintenance. • Deliver support for Microsoft Windows systems and Microsoft 365 tools across the organization. • Perform basic cabling and physical installation work related to workstations and connected devices. • Document incidents, resolutions, and service activity accurately within the ticketing or tracking system. • Escalate complex technical issues to senior support personnel or outside vendors and assist with technology rollout projects as needed.
2026-04-23T00:00:00Z

Help Desk/Desktop Support Analyst

Los Angeles, CA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis in Los Angeles, California. In this role, you will play a critical part in providing technical assistance to both in-office and remote staff, ensuring smooth operations across hardware, software, and systems. This position is ideal for someone with a strong problem-solving mindset and the ability to thrive in a fast-paced, high-volume environment. Responsibilities: • Diagnose and resolve technical issues related to systems, software, and hardware. • Deliver hands-on support to employees, both in-person and remotely, addressing a variety of technical needs. • Perform hardware maintenance, including repairs, replacements, and upkeep of equipment such as printers and toner. • Reinstall and configure software while managing access to hardware and software licenses. • Administer user accounts by handling password resets, setting up new accounts, decommissioning users, and implementing policies. • Manage and resolve tickets in ServiceDesk Plus, collaborating closely with the managing engineer and maintaining accurate documentation. • Provide technical support for tools such as Outlook, Zoom, and other end-user applications. • Address and resolve hardware-related issues for desktops, laptops, and printers. • Adapt to periods of increased ticket volume while maintaining efficiency and service quality.
2026-04-20T00:00:00Z

Help Desk/Desktop Support Analyst

Dallas, TX
onsite
Temporary / Contract
19.7885 - 22.913 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a contract basis in Dallas, Texas. In this role, you will provide hands-on IT support to end users, assist with office setup, and manage daily IT processes. This position offers the opportunity to contribute to technical projects and process improvements while collaborating with internal and external stakeholders. Responsibilities: • Provide direct IT support to end users, addressing hardware, software, and connectivity issues. • Assist with office setup and ensure all IT equipment is properly configured and operational. • Coordinate with external vendors to support IT needs and resolve service issues. • Manage and track service desk tickets, ensuring timely resolution and follow-up. • Troubleshoot basic networking issues, including connectivity and performance problems. • Support both PC and Mac environments, conducting installations, updates, and maintenance. • Collaborate with the Lead Engineer to improve IT processes and implement small technical projects. • Maintain and manage Microsoft 365 tools and ensure seamless user experiences. • Deliver excellent customer service across all levels of the organization, fostering positive relationships. • Occasionally provide after-hours or weekend IT assistance as needed.
2026-04-09T00:00:00Z

Help Desk/Desktop Support Analyst

Saco, ME
onsite
Temporary / Contract
0 - 0 USD / Yearly
Position Overview: This role is responsible for providing Tier II IT support and troubleshooting functions to ensure timely resolution of IT services that support essential business functions. The Service Desk Technician II is primarily responsible for monitoring and resolving escalated Service Desk incidents/ticketing requests, collaborating with vendors, maintaining inventory, and delivering user training to ensure optimal system performance for employees, contractors, and other staff members. Key Responsibilities: • Troubleshoots and resolves end user hardware, software and networking issues to ensure optimal performance. • Diagnoses and resolves Tier II performance issues on user systems. • Provides Tier II support for escalated issues from Tier I technicians Install, Configure, and Troubleshoot user systems (PC's, Laptops, Multifunction Printers, Tablets, Smartphones, Windows Operating Systems, and Software applications). • Works with outside consultants and vendors to resolve IT issues. • Installs, configures, and troubleshoots user systems (PC's, Laptops, Multifunction Printers, Tablets, Smartphones, Windows Operating Systems, and Software applications). • Remediates user systems to remove malware, spyware, viruses, etc. • Diagnoses and resolves basic network connectivity issues. • Supports migration projects through testing and deployment. • Participated in user onboarding and offboarding by assisting with setup of new user hardware and deploying end user devices, as well as managing equipment returns. • Provides user training in best practices for technology usage and security protocols as needed. • Maintains high level of adherence to cybersecurity principles, ethics practices, and company policies. • Travels to remote sites as needed to provide on-site User Support. • Required to participate in standby or on-call rotation to meet deadlines or address emergencies as needed. • Performs other duties or special projects as required or assigned
2026-04-14T00:00:00Z

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