<p>Job Overview</p><p>This role is responsible for independently managing and responding to customer support communications, including emails, text messages, and support tickets. The position plays a key role in coordinating support visits, scheduling appointments, and sending reminders to clients and technicians.</p><p>In addition, this role provides remote assistance to both clients and technicians, supports troubleshooting efforts, and coordinates the replacement of defective products with manufacturers and vendors. The position also supports remote system programming and ongoing system maintenance.</p><p><br></p><p>Key Responsibilities</p><p>The successful candidate will consistently and independently perform the following duties:</p><ul><li>Monitor and respond to customer support emails</li><li>Review support tickets and initiate the support process</li><li>Coordinate and schedule support visits</li><li>Send appointment reminders via text and email</li><li>Schedule and manage client support appointments</li><li>Update and maintain internal support and scheduling systems</li><li>Coordinate appointments with clients, contractors, and property or house managers</li><li>Provide remote troubleshooting assistance to clients</li><li>Support technicians with remote troubleshooting needs</li><li>Coordinate defective product exchanges with manufacturers and vendors</li><li>Perform remote system programming and maintenance</li></ul><p>Qualifications & Experience</p><ul><li>C<strong>ustomer Support Experience:</strong></li><li> Prior experience handling customer support requests and service-related communications</li><li><strong>Scheduling & Coordination Skills:</strong> Strong ability to manage schedules and coordinate appointments with multiple stakeholders</li><li><strong>Communication Skills:</strong> Excellent written and verbal communication skills for client interaction, reminders, and troubleshooting support</li><li><strong>Organizational Skills:</strong> Ability to manage multiple tasks efficiently while maintaining accurate records</li><li><strong>Product Exchange Coordination:</strong> Experience coordinating product replacements or exchanges with vendors and manufacturers</li><li><strong>Technical Troubleshooting Knowledge:</strong> Comfort assisting with remote troubleshooting, system maintenance, and basic programming</li></ul><p><br></p><p>Equal Opportunity Employer</p><p>This organization is an Equal Opportunity Employer and is committed to creating an inclusive environment for all employees.</p>
<p><strong>Customer Service Representative (Skilled)</strong></p><p><strong>Contract Length:</strong> 78‑Week Contract</p><p><strong>Pay:</strong> $20/hour (W2)</p><p><strong>Location:</strong> Remote or Central Time Zone Support (team operates in CST)</p><p><strong>Schedule:</strong> Standard business hours</p><p><strong>Job Summary</strong></p><p>We are seeking a skilled <strong>Customer Service Representative</strong> to support order management, issue resolution, and communication with internal teams and field representatives. The ideal candidate is a problem solver who enjoys investigating issues, navigating multiple systems, and ensuring a positive customer experience.</p><p>This role follows clearly defined procedures and guidelines, requiring the ability to handle routine tasks while exercising good judgment to resolve customer inquiries, claims, and complaints fairly and effectively. You will also contribute to customer education efforts and support continuous improvement initiatives based on customer feedback.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide customer support related to sales, order processing, installations, promotions, and general inquiries.</li><li>Maintain positive customer relationships through clear, timely, and professional communication.</li><li>Investigate and resolve customer complaints in alignment with applicable consumer laws and internal policies.</li><li>Handle order‑related tasks, including reviewing information, coordinating with representatives, and troubleshooting account issues.</li><li>Support organizational initiatives to educate customers and proactively address common questions.</li><li>Assist in developing and implementing improvements in response to customer survey insights.</li><li>Follow established procedures and work routines while adhering to defined guidelines and documentation standards.</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Service Manager to join our client in the Kenilworth, NJ area. In this role, you will oversee purchase orders, client communications, and ensure exceptional service and satisfaction to support the sales team. You will collaborate with clients and internal teams to provide seamless service, promote customer loyalty, and drive business growth. We are looking for someone proficient in CRM systems and can improve operational efficiency. </p><p><br></p><p>Responsibilities:</p><p>• Deliver outstanding customer service to enhance client satisfaction and contribute to sales growth.</p><p>• Respond promptly to inquiries, resolving concerns efficiently and professionally.</p><p>• Manage customer service operations for online sales and remote showroom support.</p><p>• Provide sales assistance and support for assigned representative showrooms.</p><p>• Utilize your sales expertise to identify opportunities for upselling and cross-selling luxury products.</p><p>• Gain comprehensive product knowledge to effectively communicate features and benefits to clients.</p><p>• Build and maintain strong relationships with customers to encourage repeat business.</p><p>• Process and oversee sales orders, including delivery coordination and payment execution.</p><p>• Address returns and claims, coordinating with carriers and ensuring proper documentation.</p><p><br></p>
Position Overview Robert Half is seeking a dedicated Customer Service detail oriented to join a team that supports insurance and annuity products within an inbound call center environment. In this role, you will provide high-quality service to financial advisors and clients by answering inquiries, troubleshooting account issues, and guiding users through product and system information. This position requires strong problem-solving skills, excellent communication, and the ability to research and interpret complex information. Agents typically manage 20–30 inbound calls per day. While not high-volume, calls often involve deeper analysis and research due to the long history and complexity of the products. Each day brings new challenges that require critical thinking, attention to detail, and the ability to navigate multiple systems efficiently. <br> Key Responsibilities Serve as the primary point of contact for customers, troubleshoot service issues, and accurately enter service requests for routing to the appropriate partners. Educate clients and advisors on system procedures, company policies, and self-service options; escalate complex cases as needed. Respond to customer inquiries across multiple systems, providing clear, accurate information and collaborating with internal teams to resolve outstanding issues. Process routine transactions and account service requests submitted via web or paper forms, ensuring timely completion in alignment with service standards. Manage high-volume inbound and outbound calls while delivering prompt, accurate solutions; document all interactions in required systems for tracking and compliance. Conduct research on historical and complex product information to resolve unique or situational inquiries.
Our client is seeking a proactive and detail-oriented Administrative Assistant to join their team. This role is ideal for a self-starter who can establish and optimize policies and procedures to enhance customer satisfaction and streamline sales order processes. You will collaborate closely with our sales team and customers to ensure smooth and efficient order management. This is contract to permanent, fully remote (candidate has to be local to Pittsburgh as hiring manager resides in Pittsburgh.) Pay is $23-$25, depending on experience. <br> Key Responsibilities: • Develop and Implement Policies & Procedures – Establish clear guidelines for customer service operations, ensuring consistency and efficiency in handling inquiries, orders, and issues. • Optimize the Sales Order Process – Evaluate and improve the current sales order workflow to increase efficiency, accuracy, and customer satisfaction. • Collaborate with Sales Team & Customers – Act as a liaison between the sales team and customers to ensure seamless order processing and address any issues that arise. • Ensure Customer Satisfaction – Proactively address customer concerns, resolve order discrepancies, and provide excellent service to maintain strong client relationships. • Monitor & Report on Performance – Track key performance indicators (KPIs) and suggest improvements based on data-driven insights. <br> Company Offers: • Fully remote work flexibility (based in locally in the Pittsburgh area) • Competitive salary and benefits package • Opportunities for detail oriented growth and development with a growing organization
<p>We are looking for a meticulous Customer Service Representative to join our team located in a Fairfax, Virginia. As a Customer Service Representative, you will be primarily tasked with maintaining customer accounts, resolving customer queries, and processing customer applications. This role offers a contract to permanent employment opportunity.</p><p>Responsibilities:</p><p>• Efficiently address and resolve customer inquiries</p><p>• Conduct regular monitoring and maintenance of customer accounts</p><p>• Process and verify customer credit applications with precision</p><p>• Ensure customer records are accurate and up to date</p><p>• Uphold high standards of customer service at all times</p><p>• Utilize Microsoft Word, Excel, and Outlook for various tasks.</p><p>• Handle both inbound and outbound customer calls.</p><p>• Document all customer interactions and communications. </p><p>• Perform data entry tasks related to customer service.</p>
We are looking for a motivated and detail-oriented Customer Service Representative to join our team on a contract basis. This short-term position involves supporting a high-volume outreach project aimed at gathering essential identification data from a global customer base. This is a remote role requiring exceptional communication skills and the ability to meet performance targets in a fast-paced environment.<br><br>Responsibilities:<br>• Conduct outbound calls to customers, following established scripts and communication guidelines.<br>• Request and gather identification numbers from customers with accuracy and professionalism.<br>• Record collected data into designated tracking systems or forms.<br>• Maintain detailed and organized logs of daily call activities.<br>• Achieve daily outreach volume goals while ensuring quality interactions.<br>• Adapt to the needs of a global customer base, maintaining professionalism and cultural sensitivity.<br>• Collaborate with team members to meet project deadlines and objectives.<br>• Ensure compliance with company protocols and standards during customer interactions.<br>• Utilize provided tools and resources effectively to streamline outreach activities.
<p>We are looking for a dedicated Bilingual Customer Service Representative to work for a growing company in Louisville, Kentucky. This is a contract to hire position offering the opportunity to develop your skills while providing exceptional support to customers. The role requires flexibility, attention to detail, and the ability to thrive in a fast-paced environment. The hours for the Bilingual Customer Service Representative are Monday - Friday: 8am-5pm EST and you must have weekend availability to work one weekend per month. This is a remote position and you may live outside of Louisville, however, you must reside in EST, CST, or MDT. The Bilingual Customer Service Representative must be fluent in Spanish and English. </p><p><br></p><p>Responsibilities of the Bilingual Customer Service Representative: </p><p>• Handle inbound customer inquiries and provide timely and accurate responses. </p><p>• Maintain an attentive and detail-oriented approach during customer interactions, ensuring satisfaction and resolution. </p><p>• Manage data entry tasks efficiently to maintain accurate customer records. </p><p>• Collaborate with team members to ensure seamless communication and service delivery. </p><p>• Provide bilingual support to assist customers in multiple languages. </p><p>• Utilize tools such as Outlook and other relevant programs to streamline administrative tasks. • Deliver high-quality service in a call center environment while adhering to company policies.</p>
<p>Robert Half is seeking a dependable and customer-focused Bilingual Customer Service Representative (Spanish/English) to support a high-volume service environment. This role requires strong communication skills, attention to detail, and the ability to handle multiple customer inquiries efficiently and professionally.</p><p><br></p><p>Responsibilities</p><ul><li>Handle inbound and outbound calls in both English and Spanish</li><li>Assist customers with account questions, service requests, and issue resolution</li><li>Enter and update customer information accurately in the system</li><li>Respond to emails and online inquiries in a timely manner</li><li>Escalate complex concerns to appropriate departments when needed</li><li>Track interactions and maintain detailed documentation</li><li>Provide clear explanations of services, policies, and next steps</li><li>Maintain professionalism and empathy during difficult conversations</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Chilton, Wisconsin. This role is ideal for individuals with strong interpersonal skills, computer proficiency, and a background in customer service or administrative support. Working in the non-profit sector, this position offers an opportunity to make a meaningful impact while delivering excellent service.</p><p><br></p><p>Responsibilities:</p><p>• Process applications efficiently and accurately, ensuring all required information is complete.</p><p>• Provide exceptional service by responding to inbound calls and addressing customer inquiries in a timely manner.</p><p>• Handle outbound calls to follow up on application statuses or gather additional information when necessary.</p><p>• Manage order entry tasks, updating records and maintaining data integrity.</p><p>• Utilize computer systems to track, update, and process customer information.</p><p>• Support administrative tasks related to application processing and customer communication.</p><p>• Collaborate with team members to resolve issues and improve service delivery.</p><p>• Maintain a detail-oriented approach and uphold the organization’s values during all client interactions.</p><p>• Ensure compliance with company policies and procedures while handling sensitive information.</p><p>• Identify opportunities for process improvements and contribute suggestions to enhance workflow.</p>
<p>Are you energized by helping others, solving problems, and being part of a team that truly values your contribution? We are partnering with a premier organization in <strong>West Des Moines</strong> that is looking to add a motivated <strong>Customer Service Representative</strong> to their growing team! This is an incredible foot-in-the-door opportunity with a company known for supporting internal growth and promoting from within.</p><p><br></p><p>Responsibilities:</p><p>Provide friendly and professional support via phone, email, and in-person interactions</p><p>Assist customers with inquiries, troubleshooting, and service-related needs</p><p>Enter, update, and maintain accurate customer data within internal systems</p><p>Collaborate with internal teams to resolve issues and ensure seamless service</p><p>Uphold a positive customer experience by listening, problem-solving, and following through</p><p><br></p><p>If you’re looking to take your customer service skills to the next level and build a long-term career—this opportunity was made for you! Please apply through our Robert Half website or call 515.706.4974</p>
<p>Do you love helping people, crushing challenges, and being the person everyone knows they can count on? Then you’ll fit right in! We’re looking for a Senior Customer Service Representative who brings upbeat energy, strong leadership, and next-level customer support skills.</p><p><br></p><p>What You’ll Be Doing</p><ul><li>Jump in to solve complex customer questions with confidence and a friendly attitude.</li><li>Support our team as a mentor, coach, and go-to problem solver.</li><li>Deliver excellent service through phone, email, chat, or in-person interactions.</li><li>Track and improve processes to create smoother, faster, better customer journeys.</li><li>Collaborate across departments to keep communication strong and solutions flowing.</li><li>Keep accurate records and help support department reporting.</li><li>Stay knowledgeable on products, policies, and updates — you’re the team’s resource!</li></ul><p><br></p>
<p>We are seeking an experienced Customer Service Representative to support a high‑volume repair intake environment within the medical device space (endoscopy, sports medicine, and related products). This role is fully remote and requires working Pacific Standard Time hours. The ideal candidate has prior experience in a phone and email queue, strong customer communication skills, and comfort working in a fast‑paced virtual or call‑center environment.</p><p>Key Responsibilities:</p><ul><li>Handle inbound and outbound calls through a round‑robin phone system (Genesis), supporting a high‑volume call queue with scheduled breaks for email work and personal time.</li><li>Serve as the first point of contact for repair intake requests, including endoscopy and sports medicine equipment.</li><li>Address customer inquiries, complaints, and repair‑related claims in a professional and efficient manner.</li><li>Provide support for sales‑related activities, including promotions, installations, and purchase order processing.</li><li>Accurately document customer interactions, repair requests, and case details in ServiceMax/Salesforce (SAP preferred).</li><li>Maintain compliance with consumer laws, internal procedures, and established service guidelines.</li><li>Collaborate with internal teams to improve customer experience based on feedback and service trends.</li><li>Monitor customer interactions to identify opportunities for process improvement and enhanced communication.</li><li>Support repair supervisors and customer care teams by ensuring consistent, high‑quality service delivery.</li></ul><p><br></p>
<p><strong>Job Title:</strong> IT Help Desk Level I / Technical Customer Service</p><p><strong>Overview:</strong></p><p>The IT Help Desk Level I / Technical Customer Service professional serves as the first point of contact for employees or customers seeking technical assistance. This person is responsible for providing prompt, courteous, and effective support for common hardware, software, and network questions and issues.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to user inquiries via phone, email, or ticketing system in a professional and timely manner.</li><li>Provide basic troubleshooting for desktops, laptops, printers, and other standard hardware.</li><li>Assist with common software applications, including installation, configuration, and minor troubleshooting (e.g., Microsoft Office, email, browsers).</li><li>Help with password resets, user account setup, and access issues.</li><li>Document issues, solutions, and follow-up actions using company ticketing systems.</li><li>Escalate more complex problems or unresolved issues to higher-level support.</li><li>Foster a positive customer experience by communicating technical information clearly and empathetically.</li><li>Contribute to team knowledge base by documenting findings and solutions.</li></ul><p><br></p><p><strong>Preferred Skills:</strong></p><ul><li>Experience with ticketing software (e.g., ServiceNow, Zendesk, or similar).</li><li>Basic understanding of Active Directory and remote support tools.</li></ul><p><br></p>
<p><strong>Position: Customer Service - Worksite Representative (Contract-to-Hire)</strong></p><p><strong>Location:</strong> 2155 W Pinnacle Peak Road #100, Phoenix, AZ 85027</p><p><strong>Type:</strong> Onsite Training → Hybrid (3 days onsite / 2 days remote once proficient)</p><p><strong>Training Schedule:</strong> 7–8 weeks, <strong>40 hours per week</strong>, 100% onsite</p><p><strong>Hours:</strong> Must be able to work any shift between <strong>7:30 AM – 6:00 PM CT</strong></p><p><strong>Interview Process:</strong> Potential 2 rounds (initial virtual, second onsite)</p><p><strong>Opportunity Type:</strong> Temp‑to‑Perm</p><p><strong>Tentative Hourly Rate:</strong> $20 per hour</p><p> </p><p><strong>Position Overview</strong></p><p>The Worksite Representative serves as the first point of contact for policyholders, addressing inquiries with professionalism, empathy, and a strong customer‑focused approach. In this role, you will handle inbound calls, assist with claim intake, provide policy information, and support customers with troubleshooting self‑service tools. This position requires strong communication skills, attention to detail, and the ability to work in a fast‑paced, metrics-driven environment.</p><p> </p><p><strong>Key Responsibilities</strong></p><p><strong>Customer Support & Call Handling</strong></p><ul><li>Answer incoming calls and assist policyholders with insurance product information.</li><li>Respond to client questions regarding policy status, claims, billing, or service-related issues.</li><li>Perform claim intake and document information accurately according to departmental guidelines.</li><li>Help customers troubleshoot basic technical issues related to online or self‑service tools.</li><li>Transfer calls to appropriate sales teams when needed to support APV revenue growth.</li></ul><p><strong>Service Quality & Compliance</strong></p><ul><li>Consistently meet or exceed departmental KPIs including quality, handle time, after‑call work, and overall performance metrics.</li><li>Follow established guidelines, policies, and procedures to ensure accuracy and compliance.</li></ul><p><strong>Team Collaboration & Process Support</strong></p><ul><li>Support organizational improvements by providing feedback to leadership.</li><li>Participate in a high‑energy team environment and uphold the company’s core values including empathy, ownership, and problem‑solving.</li></ul><p><strong>Flexibility & Additional Duties</strong></p><ul><li>Expected to work any shift that falls within the <strong>7:30 AM – 6:00 PM CT</strong> operating window.</li><li>Willingly take on additional responsibilities as assigned.</li></ul><p> </p><p><br></p>
<p>We are looking for a dedicated Customer Service Officer to join our team on a contract basis in Santa Monica, California. As part of a company specializing in premium infant formula and nutrition products, you will play a vital role in ensuring exceptional service and support to our retail partners and customers. This position requires strong organizational skills, problem-solving abilities, and excellent communication to successfully manage customer interactions and administrative tasks. This is a hybrid position with in-office work on Mondays, Wednesdays, and Fridays, and remote work on Tuesdays and Thursdays. The standard hours are 9:00 AM to 5:00 PM.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer communications, process orders, and manage payment data with accuracy.</p><p>• Coordinate order management and shipment schedules to ensure timely and efficient fulfillment.</p><p>• Support customer onboarding and electronic data interchange (EDI) projects as needed.</p><p>• Collaborate with customers to address inquiries and resolve issues, delivering an outstanding B2B experience.</p><p>• Participate in regular team meetings to prioritize tasks and align on project goals.</p><p>• Handle administrative responsibilities to maintain smooth customer service operations.</p><p>• Work independently with accountability, ensuring tasks are completed efficiently without onsite supervision.</p><p>• Receive thorough cross-training to ensure a seamless transition into the role.</p>
<p>We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment.</p><p><br></p><p>Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!</p><p>Schedule/Hours</p><p>• Monday thru Friday 7:45AM-9PM</p><p>• Saturdays and Sundays 7:45AM -5PM</p><p>• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.</p><p>• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only)</p><p><br></p><p>Primary Responsibilities:</p><p>Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.</p><p>Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.</p><p>Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.</p><p>Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.</p><p>Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends.</p><p><br></p><p>Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:</p><p>High School Diploma or GED</p><p>College a plus</p><p><br></p><p><br></p>
<p>We are seeking a Customer Service Representative for our location in Fairfax, Virginia. This role will be based on-site. The position offers a contract employment opportunity and involves a variety of tasks centered around customer service, collections, and data entry.</p><p>Responsibilities:</p><p><br></p><p>• Efficiently handle customer inquiries and resolve issues.</p><p>• Process customer applications with precision.</p><p>• Update and maintain accurate customer records.</p><p>• Monitor customer accounts and take appropriate actions.</p><p>• Follow up with customers regarding past due payments through phone calls and emails.</p><p>• Send reminders to customers about delinquent payments via email, voicemail, and mail.</p><p>• Perform data entry tasks to update customer accounts.</p><p>• Handle multiple phone calls in a fast-paced environment while maintaining attention to detail.</p><p>• Utilize Office suite effectively and demonstrate a willingness to learn new processes and systems.</p>
<p>Robert Half is seeking seasoned Customer Service Representatives in Charlotte, NC to support a premier client in the insurance industry. The Customer Service Representative will be responsible for inbound calls and account management, and is an excellent fit for dedicated, detail-oriented professionals. Apply to become a Customer Service Representative today!</p><p><br></p><p><strong>Onsite</strong></p><p><strong>Contract-to-hire</strong></p><p><strong>40 hours per week</strong></p><p><br></p><p>· Act as primary point of contact for customers, troubleshoot service issues, and accurately enter service requests for resolution by appropriate partners. </p><p>· Educate clients and advisors on systems, procedures, and self-service options; serve as a resource for company policies and product usability, escalating complex issues as needed. </p><p>· Respond to customer inquiries across multiple systems, provide accurate information, and collaborate with internal teams to resolve outstanding questions. </p><p>· Process routine transactions and account service requests initiated via web or paper forms, ensuring timely completion to meet service standards. </p><p>· Manage high-volume inbound and outbound calls to deliver prompt, accurate solutions; document all interactions in designated systems for tracking and compliance. </p>
<p>We are looking for a dedicated <strong>Weekend 3rd shift Spanish Bilingual</strong> Customer Service Representative to join our team in Indianapolis, Indiana. This Contract-to-permanent position offers an excellent opportunity to engage with customers, resolve inquiries, and provide detailed information about products and services. Ideal candidates will thrive in a fast-paced call center environment and demonstrate strong communication and problem-solving skills.</p><p><br></p><p>Hours for this position will be <strong>10:00 PM - 9:00AM EST. Sun, Mon, Tue, Sat.</strong></p><p><br></p><p>Responsibilities:</p><p>• Open and manage trouble tickets to address specific customer issues effectively.</p><p>• Clearly explain product options, associated charges, and promotions to customers.</p><p>• Navigate customer service systems and tools efficiently to deliver timely assistance.</p><p>• Resolve routine problems using established procedures and seek guidance for complex issues.</p><p>• Maintain high-quality performance standards and meet call center metrics.</p><p>• Promote self-service tools such as organizational applications and web resources.</p><p>• Provide accurate quotes for rates and encourage customers to consider prepay options.</p><p>• Inform customers about new or upgraded products and services.</p><p>• Conduct additional tasks and responsibilities as assigned to support team objectives.</p>
<p><strong>Customer Service / Call Center Positions (Chattanooga & North Georgia – 100% Onsite)</strong></p><p>Are you looking to advance your career in customer service or call center roles? Robert Half Administrative, Customer Support, and Human Resources is actively hiring for 100% onsite positions with top employers in Chattanooga and North Georgia. We partner with leading organizations across a variety of industries to connect skilled professionals to rewarding opportunities.</p><p><br></p><p>If you are seeking a position in administrative, customer support, or human resources, Robert Half is the only staffing service in the Chattanooga area specializing exclusively in these roles.</p><p><br></p><p><strong>Benefits of working with Robert Half Administrative, Customer Support, and Human Resources:</strong></p><ul><li>Exclusive access to sought-after positions at respected local employers</li><li>Personalized career guidance and ongoing professional support</li><li>Opportunities across a wide range of industries for flexibility and growth</li><li>Specialized expertise in administrative, customer support, and HR placements</li><li>Proven track record of successful placements and advancement opportunities</li></ul><p>Ready to take the next step? Please submit your resume online and call our office for an immediate interview at <strong>423-265-5561</strong>.</p><p>Join Robert Half Administrative, Customer Support, and Human Resources—your local experts in building successful careers in Chattanooga and North Georgia.</p>
<p><strong>Customer Service / Segmentation Specialist II</strong></p><p><strong>Shift:</strong> Second Shift (3:30 PM – 12:00 AM)</p><p><strong>Schedule:</strong> Full-Time | Onsite</p><p><br></p><p><strong>Position Overview</strong></p><p>We are seeking two highly motivated <strong>Customer Service / Segmentation Specialist II</strong> professionals to support anticipated growth and workforce needs at an onsite operations location in Weston. This is a <strong>second-shift, onsite role</strong> requiring strong attention to detail, technical aptitude, and a commitment to quality and consistency.</p><p>In this role, you will function as a senior-level producer of pre-operative plans, contributing directly to departmental production targets. Demand continues to grow, and while overtime is infrequent, extended workweeks (55+ hours) may occasionally be required.</p><p><strong>This is not a remote position.</strong></p><p><strong>Core Shift Hours</strong></p><ul><li><strong>3:30 PM – 12:00 AM</strong></li><li>Overtime may be required based on business needs</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Create and manage cases using a proprietary case management system</li><li>Review CT scans to ensure conformity with established surgical protocols</li><li>Segment CT scans using specialized software to create accurate 3D anatomical bone models</li><li>Develop pre-operative surgical plans using digital bone models for robotically assisted total hip and knee replacement procedures</li><li>Review CT segmentations and surgical plans for:</li><li>Anatomical landmark accuracy</li><li>Implant sizing and positioning</li><li>Upload completed pre-operative plans to field-based personnel</li><li>Accurately document all activities in accordance with prescribed methods and procedures</li><li>Follow detailed work instructions to ensure consistent, high-quality output</li><li>Meet individual, team, and departmental production and quality targets</li></ul>
<p>Robert Half is partnering with a reputable healthcare organization in Lewes, DE, and the surrounding areas to offer <strong>entry-level opportunities</strong> for motivated and career-driven individuals. If you are looking to get a foot in the door in the medical field and gain hands-on professional experience, this is the perfect opportunity for you! These contract-to-hire roles will provide hours and the potential for long-term growth in a dynamic healthcare environment. Schedules include first and mid shifts, with some requiring availability for one or two Saturdays a month.</p><p> </p><p><strong>What’s in it for you?</strong></p><ul><li><strong>Bonus Incentives</strong></li><li><strong>Paid Certifications</strong> to enhance your skills and value in the field</li><li><strong>Tuition Reimbursement</strong> to support your continued education</li><li><strong>Comprehensive Benefits Package</strong>, including healthcare, retirement options, and more</li><li><strong>Career Advancement Opportunities</strong> in a company committed to your professional development</li></ul><p><strong>What We’re Looking For</strong>:</p><p>Candidates with proven success in a customer service capacity are encouraged to apply, even without direct healthcare experience. Transferable skills such as effective communication, strong organizational abilities, and a passion for helping others will position you for success in this role.</p><p>We are offering a contract-to-hire employment opportunity in the healthcare industry for a Customer Service Representative. The role is located in Lewes, Delaware, United States. As a Patient Service Representative, you will be tasked with managing patient data, handling insurance details, and providing excellent customer service.</p><p><br></p><p>Responsibilities:</p><p>• Maintain precise records of customer credit information.</p><p>• Take necessary action by monitoring customer accounts.</p><p>• Handle both inbound and outbound calls to gather patient's demographic, insurance, and other relevant details.</p>
<p>We are seeking a dedicated Customer Service Representative for a contract role based in Oconto, Wisconsin. This position involves supporting customers through application processing, handling inquiries, and maintaining clear, professional communication. Strong customer service skills and computer proficiency are essential.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately process applications in line with company standards</li><li>Handle inbound calls promptly, providing clear and helpful support</li><li>Make outbound calls to follow up on inquiries and resolve issues</li><li>Maintain detailed documentation of customer interactions and application progress</li><li>Partner with internal team members to address complex customer concerns</li><li>Use computer systems to input, track, and manage application data</li><li>Deliver empathetic, professional service that meets customer needs</li><li>Ensure all interactions comply with company policies and procedures</li><li>Support order entry tasks to maintain smooth operational workflows</li><li>Serve as a dependable point of contact, building positive customer relationships</li></ul><p><br></p>
<p>Wilmington Delaware client, seeks a Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order requests and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment.</p><p><br></p><p>Major Responsibilities</p><p>· Fulfill customer inquiries</p><p>· Order/Vendor Management</p><p>· Build strong customer relationships</p><p>· Process Improvement</p><p>· Sales Support</p><p>· Maintain customer records</p><p>· Delivery Tracking</p><p>· Follow-up with all customer correspondence via phone and email</p><p>· Ability to transfer documentation into a Paperless Environment</p>
