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6 results for Customer Service Remote jobs

Customer Service Representative

Pasadena, CA
remote
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to support emergency preparedness outreach efforts in Pasadena, California. This is a Contract position focused on connecting with residents, answering questions related to preparedness and response, and delivering helpful service with professionalism and empathy. The ideal candidate is comfortable handling a high volume of outbound and inbound communication while keeping accurate records and following established procedures. Responsibilities: • Place outreach calls to California residents to share emergency preparedness information and offer support when needed. • Address incoming questions about disaster readiness, response steps, and available assistance in a clear and courteous manner. • Record call details, customer concerns, and outcomes accurately in the appropriate database or tracking system. • Follow approved workflows, communication standards, and call handling procedures to ensure consistent service delivery. • Take part in onboarding and ongoing training to stay current on messaging, service expectations, and call center best practices. • Manage both inbound and outbound interactions efficiently while maintaining a positive customer experience. • Support related administrative tasks such as data entry, email follow-up, appointment coordination, or order-related updates as assigned.
2026-05-05T00:00:00Z

Customer Service Representative

Sewickley, PA
remote
Temporary to Hire
23 - 25 USD / Hourly
Our client is seeking a proactive Customer Service Representative to join their team. This role is ideal for a self-starter who can establish and optimize policies and procedures to enhance customer satisfaction and streamline sales order processes. You will collaborate closely with our sales team and customers to ensure smooth and efficient order management. This is contract to permanent, fully remote (candidate has to be local to Pittsburgh as hiring manager resides in Pittsburgh.) Pay is $23-$25, depending on experience.Key Responsibilities: • Develop and Implement Policies & Procedures – Establish clear guidelines for customer service operations, ensuring consistency and efficiency in handling inquiries, orders, and issues. • Optimize the Sales Order Process – Evaluate and improve the current sales order workflow to increase efficiency, accuracy, and customer satisfaction. • Collaborate with Sales Team & Customers – Act as a liaison between the sales team and customers to ensure seamless order processing and address any issues that arise. • Ensure Customer Satisfaction – Proactively address customer concerns, resolve order discrepancies, and provide excellent service to maintain strong client relationships. • Monitor & Report on Performance – Track key performance indicators (KPIs) and suggest improvements based on data-driven insights.Company Offers: • Fully remote work flexibility (based in locally in the Pittsburgh area) • Competitive salary and benefits package • Opportunities for detail oriented growth and development with a growing organization
2026-05-07T00:00:00Z

Customer Service Representative

Wilmington, DE
remote
Temporary / Contract
19 - 19 USD / Hourly
We are looking for a Customer Service Representative to support claimants with questions related to unclaimed property in Wilmington, Delaware. This fully remote opportunity is a Long-term Contract position, starting as a 3-6 month assignment with the possibility of extension or conversion based on business needs. The ideal candidate will bring strong call center experience, excellent attention to detail, and the ability to guide customers through claim-related processes with professionalism and care. Responsibilities:• Respond to a high volume of incoming calls from individuals seeking assistance with unclaimed property claims.• Provide clear updates on claim progress and explain what documents are needed to move requests forward.• Guide customers through submitting claims and using the online portal effectively.• Research existing records and establish new claims within the internal claims management system.• Enter and validate information accurately while following client procedures and quality standards.• Review submitted materials to assess claim details and help determine appropriate ownership outcomes.• Record thorough notes from each customer interaction and maintain complete case documentation.• Recognize inconsistencies, recurring issues, or unusual patterns and communicate findings to leadership.• Escalate sensitive or complex situations when additional review or resolution is required.• Assist with administrative support work and special assignments as business demands change.
2026-05-06T00:00:00Z

Customer Service Representative

Pasadena, CA
remote
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to support emergency preparedness outreach efforts in Pasadena, California. This is a Contract position focused on connecting with State of California residents, sharing clear guidance, and helping people access timely information during preparedness and response activities. The ideal candidate is comfortable handling a high volume of inbound and outbound communication, documenting interactions carefully, and delivering attentive service in a fast-paced environment. Responsibilities: • Place outbound calls to residents and community members to communicate emergency readiness information and offer appropriate support resources. • Handle incoming questions effectively, providing accurate guidance related to disaster preparedness, safety procedures, and related services. • Record call details, customer concerns, and follow-up actions in the designated system with a high level of accuracy. • Apply established call handling standards, scripts, and operating procedures to ensure consistent and compliant service. • Take part in ongoing training to remain current on program updates, communication approaches, and service expectations. • Manage email correspondence and related administrative tasks to support customer interactions and case follow-up. • Schedule appointments or callbacks when needed to help ensure residents receive timely assistance. • Use Microsoft Word, Excel, and other basic office tools to complete documentation and support daily customer service activities.
2026-05-05T00:00:00Z

Bilingual Customer Service Representative

Pittsburgh, PA
remote
Temporary to Hire
16 - 18 USD / Hourly
Our client in the South Side of Pittsburgh, PA is hiring for English and Bilingual Customer Service Representative for a contract to hire job opportunity. There will be an OHIO class in Canfield on Tuesday, 5/19/26 and a Pittsburgh Class on Wednesday, 5/20/26. Please note you must be onsite to pick up equipment and training for the first day. The Pittsburgh location has free parking provided and they are also bus accessible! The Ohio location will be a meet up spot at a hotel in Canfield, OH. After DAY 1, the position is remote. Must be living in PENNSYLVANIA OR OHIO. Training schedule: 8:15AM - 4:45PM (Monday - Friday) ideally the first 24-30 business days. Permanent schedule would be sometime between 9:00AM - 5:30PM (Monday - Friday). o English speaking day shift: $16o Bilingual speaking day shift: $18 This position is responsible for direct communication with customers, handling customer questions, taking inbound calls, making outbound calls, and taking applications over the phone for the company's programs. Requires an individual who has outstanding customer service skills, the ability to navigate computer systems efficiently and ability to fluently speak multiple languages, including Spanish.
2026-05-05T00:00:00Z

Sales Support

Arden, NC
remote
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a detail-oriented Sales Support team member to join a long-term contract opportunity based in Arden, North Carolina. This position focuses on coordinating order activities, resolving day-to-day issues, and helping maintain strong communication across sales and warehouse operations. The ideal candidate is organized, responsive, and comfortable managing urgent requests while keeping shipment and order information accurate and up to date. Responsibilities: • Enter and process customer orders accurately, ensuring each request moves efficiently through the fulfillment cycle. • Coordinate closely with warehouse personnel to confirm order status, address delays, and support timely shipment activities. • Investigate service or order-related issues, identify root causes, and drive practical solutions to keep operations on track. • Respond calmly to urgent situations and shifting priorities, taking action to resolve problems as they arise. • Track container and shipment reports, maintaining current information and escalating concerns when needed. • Provide day-to-day administrative and operational support for the broader team as additional needs come up.
2026-05-11T00:00:00Z