325 Results for Customer Service Coordinator Jobs

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Customer Experience Specialist

Sand Springs, OK
onsite
Temporary to Hire
24 - 28 USD / Hourly
Job Title: Customer Experience SpecialistLocation: Sand Springs (Tulsa), OKSchedule: Monday – Friday, 8:00 AM – 5:00 PM (100% Onsite)Pay: $24–$28/hour (DOE)Job Type: Temp-to-Hire Position Overview:We are seeking a knowledgeable and customer-focused Customer Experience Specialist to support a dynamic Customer Service team. This role is responsible for delivering exceptional service to both internal and external customers, resolving complex issues, and supporting key initiatives that enhance the overall customer experience. The ideal candidate brings strong product knowledge, problem-solving skills, and the ability to thrive in a fast-paced, team-oriented environment. Key Responsibilities:<ul><li>Serve as a full-time Customer Service Representative managing assigned accounts, customers, and Account Managers</li><li>Process customer orders, revisions, and returns via phone, email, and other channels in accordance with company procedures</li><li>Communicate pricing, shipping timelines, delays, and order details clearly and accurately to customers</li><li>Confirm pricing on all orders and maintain accurate order documentation</li><li>Respond to general inquiries and route calls to the appropriate departments</li><li>Resolve escalated customer issues while collaborating with internal teams including Operations, Sales, and Procurement</li><li>Support and implement customer service initiatives, process improvements, and procedural updates</li><li>Identify opportunities to enhance orders by consolidating or suggesting additional products</li><li>Maintain strong knowledge of company products, processes, and systems</li><li>Partner with the Commercial team to meet and exceed customer expectations</li><li>Participate in monthly quality and team meetings</li></ul>
2026-11-06T00:00:00Z

Customer Experience Specialist

Seattle, WA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Customer Experience Specialist to support customers during a busy holiday season in Seattle, Washington. This is a Contract position for someone who thrives in a fast-paced service environment and can handle a large volume of interactions with professionalism and care. The ideal candidate will provide timely assistance across multiple channels, resolve routine issues efficiently, and help create a positive experience for every customer. Responsibilities: • Manage a steady flow of customer inquiries each day while delivering attentive, courteous, and solutions-focused service. • Assist customers with purchases, product changes, and return requests in accordance with established policies and service expectations. • Document customer concerns and feedback accurately, and route more complex situations to the appropriate support team when necessary. • Communicate clearly through phone and email to ensure customers receive helpful, respectful, and easy-to-understand guidance. • Work closely with team members to support a collaborative atmosphere centered on responsiveness and problem-solving. • Use multiple browser-based tools and customer service systems to research issues, update records, and complete service tasks efficiently. • Maintain accuracy and attention to detail while adapting to changing customer needs during peak seasonal demand.
2026-11-06T00:00:00Z

Customer Experience Specialist

Honolulu, HI
onsite
Temporary / Contract
22 - 24 USD / Hourly
We are looking for a onsite Customer Experience Specialist to support a Financial Services team in Honolulu, Hawaii. This Long-term Contract position focuses on delivering responsive service to customers while assisting with claims-related administrative work in a fast-paced environment. The ideal candidate brings strong organizational skills, accuracy with data, and the ability to handle customer interactions efficiently. Preference will be given to Hawaii residents due to the nature of this opportunity. Responsibilities:• Provide front-line support to internal and external customers by answering inquiries, managing email correspondence, and handling inbound and outbound communication.• Review and process claims documentation accurately, ensuring information is complete and submitted within established timelines.• Confirm insurance details by checking coverage information and resolving discrepancies through careful follow-up.• Enter, update, and maintain claim and customer records with a high degree of precision across required tracking tools and databases.• Keep detailed operational logs and prepare routine reports to support department visibility and workflow monitoring.• Assist the claims team with day-to-day administrative tasks that help maintain smooth and efficient department operations.
2026-11-09T00:00:00Z

Customer Sales & Service Representative

Rutland, VT
onsite
Temporary to Hire
19 - 23 USD / Hourly
We are looking for a Customer Sales & Service Representative to support customers through attentive service, accurate order handling, and clear phone communication. This contract-to-permanent opportunity is ideal for someone who enjoys helping people, managing customer requests efficiently, and contributing to a positive service experience. The person in this role will balance inbound customer support with administrative coordination while ensuring each interaction is handled with care and accuracy. Responsibilities: • Respond to incoming customer calls promptly and provide clear, courteous assistance for questions, requests, and service needs. • Enter customer orders accurately into company systems and verify details to help ensure timely processing. • Handle both inbound and outbound communication to follow up on inquiries, confirm information, and support resolution of customer issues. • Maintain organized records of customer interactions, order activity, and service updates to support daily operations. • Assist with routine administrative tasks related to customer accounts, order documentation, and service coordination. • Identify customer concerns, research appropriate solutions, and escalate matters when additional support is needed. • Deliver a high-quality customer experience by communicating clearly, managing priorities effectively, and following established service procedures.
2026-11-09T00:00:00Z

Customer Account Specialist

Canonsburg, PA
onsite
Permanent / Full Time
65000 - 80000 USD / Yearly
.We are seeking a customer-focused Account Specialist to serve as the primary contact for a portfolio of customer accounts. In this role, you'll partner closely with sales, operations, production, and accounting teams to ensure orders are processed accurately, delivered on time, and supported with exceptional customer service.This position is ideal for someone who enjoys building relationships, solving problems, and coordinating across multiple departments in a fast-paced manufacturing environment.What You'll Do<ul><li>Serve as the main point of contact for assigned customer accounts.</li><li>Prepare quotes, enter orders, process order changes, and provide timely status updates.</li><li>Coordinate with operations and production teams to confirm lead times and delivery schedules.</li><li>Support the sales team by verifying pricing, product specifications, and order details.</li><li>Track and resolve customer inquiries, complaints, and returns.</li><li>Monitor open orders and proactively communicate potential issues before they impact customers.</li><li>Maintain accurate customer records and account documentation.</li><li>Manage customer procurement portals, including order, pricing, and invoice uploads.</li><li>Partner with accounting on billing inquiries and credit-related matters.</li><li>Assist with logistics and shipping coordination as needed.</li><li>Provide coverage and support for team members during peak workloads or absences.</li></ul>Growth OpportunitySuccessful Account Specialists often evolve into trusted business partners for both customers and internal teams. As you develop knowledge of customer operations, products, and purchasing trends, you'll have opportunities to:<ul><li>Identify additional products and solutions that support customer needs.</li><li>Recognize purchasing patterns and proactively address changing requirements.</li><li>Build strong customer relationships and become a valued resource and advisor.</li><li>Contribute to customer retention and long-term account growth.</li></ul>
2026-10-08T00:00:00Z

Customer Account Specialist

Phoenix, AZ
onsite
Temporary / Contract
25 - 28 USD / Hourly
We are looking for a detail-oriented Customer Account Specialist to support order administration and customer account activity in Phoenix, Arizona. This is a Long-term Contract position that begins with onsite training and is expected to move to a hybrid schedule with at least two onsite days per week based on business needs. The ideal candidate brings strong analytical judgment, a service-focused mindset, and the ability to manage a high volume of transactions while maintaining accuracy. This role works closely with internal teams and external customers to keep orders moving efficiently, address issues proactively, and uphold compliance requirements. Responsibilities: • Manage a large portfolio of active customer orders each day, ensuring records are updated accurately and transactions are completed in a timely manner. • Serve as a primary point of contact for internal partners and external customers by responding to account questions, providing order updates, and resolving service-related concerns. • Oversee repair order activities from initial receipt through final billing, including order acknowledgment, pricing support, exchanges, and invoice processing. • Review customer agreements and apply contract terms correctly when entering, processing, and fulfilling account requests. • Monitor order flow and delivery commitments to identify potential delays early and take action to reduce service risks and possible financial exposure. • Evaluate warranty requests to confirm eligibility and determine the appropriate next steps for disposition and resolution. • Maintain compliance with applicable trade and regulatory requirements throughout order handling and customer account administration. • Support operational processes tied to contract administration, quality expectations, and related account documentation as required.
2026-10-30T00:00:00Z

Customer Service Lead

Coxsackie, NY
onsite
Temporary to Hire
22 - 30 USD / Hourly
Customer Service LeadCoxsackie, NY | Contract Opportunity Are you a customer service professional who loves creating order, improving processes, and leading by example? We're partnering with a growing manufacturing organization in Coxsackie, NY seeking a Customer Service Lead who can elevate the customer experience while helping shape the future of the department. This is more than a traditional customer service role. You'll serve as a key resource for customers, collaborate across multiple departments, streamline processes, develop standard operating procedures, and help build a customer service function that is efficient, responsive, and best-in-class. If you're someone who thrives in a fast-paced environment, enjoys solving problems, and is excited by the opportunity to make a lasting impact, we'd love to hear from you. What You'll Be DoingLead Process Improvement & Team Development<ul><li>Develop and maintain Standard Operating Procedures (SOPs) to create consistency, efficiency, and scalability.</li><li>Evaluate and modernize current customer service processes, workflows, and strategies.</li><li>Identify opportunities for continuous improvement and implement solutions that enhance service quality and operational performance.</li><li>Help establish best practices and support the ongoing growth of the customer service function.</li></ul>Deliver an Exceptional Customer Experience<ul><li>Become a trusted product resource and assist customers with product applications, order quantities, and related inquiries.</li><li>Respond promptly and professionally to customer requests while ensuring a high level of service and satisfaction.</li><li>Manage customer orders from entry through fulfillment, verifying pricing, shipping instructions, warehouse selection, and delivery requirements.</li><li>Prepare quotations, samples, and other customer requests accurately and efficiently.</li></ul>Drive Operational Excellence<ul><li>Partner closely with sales, operations, production, shipping, and warehouse teams to ensure customer expectations are met.</li><li>Monitor daily customer service and shipping activity, proactively identifying and resolving issues.</li><li>Track customer concerns, order discrepancies, and service trends while maintaining detailed documentation.</li><li>Ensure accuracy, accountability, and responsiveness across all customer-facing processes.</li></ul>
2026-10-27T00:00:00Z

Client Accounting Coordinator

Seattle, WA
onsite
Permanent / Full Time
90000 - 95000 USD / Yearly
We are looking for a Client Accounting Coordinator to support accurate and timely billing operations. This position plays an important role in preparing client invoices, addressing billing questions, and coordinating with internal teams to ensure submissions meet established requirements. The ideal candidate brings strong organizational skills, sound judgment with sensitive financial information, and a commitment to delivering a high level of client service. Responsibilities:• Create, examine, and finalize client invoices to ensure billing records are complete, accurate, and aligned with applicable guidelines.• Coordinate with the e-billing function to facilitate prompt invoice transmission and resolve submission-related issues efficiently.• Respond to client billing inquiries clearly and courteously, providing explanations and addressing discrepancies with care and accuracy.• Partner with legal support staff and accounting personnel to collect required billing details and maintain smooth invoice workflows.• Monitor billing entries, codes, and adjustments to confirm compliance with client requirements and internal standards.• Take ownership of billing matters from initial review through resolution, involving the appropriate internal resources when issues become more complex.• Safeguard confidential financial information while consistently meeting billing deadlines and service expectations.• Recommend practical improvements to billing procedures and participate in training to remain current on billing tools, processes, and policy updates. The salary range for this position is $90,000 to $95,000 + discretionary bonus. Benefits:Medical/Dental/VisionLong Term DisabilityBasic Life and AD&D insurance401k with profit sharing2 weeks PTO + 1 personal day11 paid holidays
2026-11-09T00:00:00Z

Sales Operation Coordinator

Rockford, IL
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Sales Operation Coordinator to join a collaborative team in Rockford, Illinois in a contract-to-permanent capacity. This position focuses on supporting sales operations through data coordination, customer portal management, reporting, and product-related administrative support. The ideal candidate brings strong organization, careful attention to detail, and the ability to work independently while partnering effectively across internal teams. Responsibilities: • Manage and update customer portal information by working closely with internal departments to ensure accuracy and timely completion of requests. • Prepare, organize, and maintain customer point-of-sale data along with internal reports that support sales and account activity. • Use Microsoft Office applications to create spreadsheets, track information, and support day-to-day operational tasks for the sales team. • Coordinate a variety of internal customer-focused projects, keeping data organized and progress moving according to business needs. • Assist with inventory-related activities involving packaging and medical supply materials to help maintain operational readiness. • Review product information against state-specific requirements and complete registration activities for applicable items. • Support communication between sales and internal stakeholders to help resolve issues, organize information, and maintain efficient processes.
2026-11-04T00:00:00Z

Patient Care Coordinator

Riverside, MO
onsite
Temporary / Contract
25 - 30 USD / Hourly
We are looking for a Patient Care Coordinator to support referral intake, insurance documentation, and service setup for patients in Riverside, Missouri. This Long-term Contract position plays a key role in connecting patients, families, providers, and internal care teams to ensure services begin smoothly and remain properly authorized. The ideal candidate brings strong judgment, attention to detail, and the ability to manage time-sensitive coordination in a regulated healthcare environment. Responsibilities: • Manage incoming referrals from physicians, hospitals, care facilities, and community partners, ensuring each case is processed accurately and promptly. • Collect and organize the records needed to confirm medical insurance eligibility, authorization status, and approval for care initiation. • Partner with clinical intake and interdisciplinary teams to coordinate admissions, required services, and readiness for new patient starts. • Review patient financial and coverage documentation to confirm benefits are clearly documented, including any out-of-pocket responsibility. • Maintain compliance with organizational procedures and applicable local, state, and federal requirements governing intake and admission activities. • Oversee scheduling and service coordination for new referrals, making sure ordered equipment, supplies, and related support are available when needed. • Track ongoing orders and authorizations for existing patients, including submitting renewal or updated requests to physicians as appropriate. • Respond to patient and family questions, investigate issues, and resolve coordination problems in a thorough and timely manner. • Prepare delivery-related paperwork and communicate clearly with clinicians, field staff, and support departments to keep patient services on schedule.
2026-10-29T00:00:00Z

Patient Care Coordinator

Greensburg, PA
onsite
Temporary / Contract
18 - 18.12 USD / Hourly
We are looking for a detail-oriented Patient Care Coordinator to support front-end clinic operations in Greensburg, Pennsylvania. This contract position plays an important role in creating a welcoming patient experience while handling registration, appointment coordination, billing-related questions, and medical record support. The ideal Patient Care Coordinator is comfortable managing multiple priorities in a fast-paced healthcare setting and communicates effectively with patients, providers, and internal teams. Clinic hours: Monday-Friday 6am -5pm and Saturday 6am-330pm Closed on Sundays. Position is 40 hours per week. Responsibilities:• Coordinate patient check-in, pre-registration, and registration activities to ensure accurate and efficient intake processes.• Arrange appointments for assigned departments using scheduling systems and provide patients with clear preparation or testing instructions.• Gather and verify demographic, insurance, and claims-related information while maintaining professionalism and accuracy.• Obtain required referrals, authorizations, signatures, and supporting documentation to help support reimbursement and revenue cycle workflows.• Address patient and departmental inquiries promptly, resolving concerns with a strong focus on service quality and professionalism.• Maintain and update patient records and account details in the appropriate systems in accordance with clinic procedures and compliance standards.• Communicate operational issues, documentation gaps, and service concerns to leadership to support timely resolution.• Contribute to a respectful team environment and recommend practical improvements that enhance workflow efficiency and patient satisfaction.
2026-11-04T00:00:00Z

Patient Care Coordinator

Minneapolis, MN
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a Patient Care Coordinator to support patient registration and front-desk access services in Minneapolis, Minnesota. This Contract position plays an important role in creating a welcoming experience while ensuring accurate demographic, insurance, and financial information is captured in the electronic medical record. The person in this role will guide patients through check-in, answer registration-related questions, and help address account or coverage issues with care and attention to detail. Responsibilities: • Welcome patients upon arrival and create a positive, detail-oriented first impression during the registration process. • Obtain and enter demographic, insurance, and financial details accurately into the electronic medical record system. • Conduct patient check-in, review required forms, and ensure all necessary paperwork is completed correctly. • Guide patients to scheduled visits or procedures and provide support with additional appointment coordination when needed. • Research and resolve registration discrepancies, claim-related concerns, and account issues while documenting outcomes in the record. • Confirm insurance eligibility, review benefit details, and explain coverage or estimated cost information to patients as appropriate. • Collect copayments, deductibles, and other patient payments, and provide guidance on available financial assistance options. • Support patients through financial assistance screening and application steps, referring complex matters to the appropriate team when necessary. • Obtain required signatures, process information requests, and coordinate with internal departments to gather relevant medical record documentation. • Provide day-to-day guidance to team members or assist with onboarding and mentoring activities as assigned.
2026-11-05T00:00:00Z

Patient Care Coordinator

St. Paul, MN
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a Patient Care Coordinator to support patient registration and front-desk operations for a contract position. In this role, you will create a welcoming experience for patients while ensuring accurate collection of demographic, insurance, and financial information within the electronic medical record. This opportunity is well suited for someone who combines strong customer service skills with attention to detail and the ability to navigate healthcare administrative processes. Responsibilities: • Welcome patients upon arrival and provide a welcoming, supportive first point of contact throughout the registration process. • Gather and enter patient demographic, insurance, and financial details into the electronic medical record with a high level of accuracy. • Complete check-in activities, conduct intake interviews, and ensure required forms and signatures are obtained before services are provided. • Guide patients to scheduled visits or procedures and assist with additional appointment coordination when same-day needs arise. • Investigate and address registration discrepancies, claim-related concerns, and account issues while documenting actions taken in the medical record. • Review insurance eligibility, benefits, and payer responses, including more complex billing-related situations, to support accurate account setup. • Communicate estimated costs, collect co-pays and deductibles, and answer routine questions related to payment expectations and available financial support options. • Help patients navigate financial assistance processes by reviewing program criteria, supporting application completion, and routing complex matters to the appropriate team. • Provide day-to-day guidance to team members, support request-for-information documentation, and assist with gathering records or other administrative tasks as needed.
2026-11-02T00:00:00Z

Patient Care Coordinator

Hastings, MN
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a Patient Care Coordinator to support patient registration and front-desk operations for a Long-term Contract position. In this role, you will help create a positive arrival experience while ensuring patient demographic, insurance, and financial details are accurately recorded in the electronic medical record. This opportunity is well suited for someone who combines strong customer service skills with attention to detail in a healthcare setting. Responsibilities: • Welcome patients upon arrival and provide a detail-focused, service-focused check-in experience. • Gather and enter demographic, insurance, and financial information accurately within the electronic medical record system. • Guide patients through registration forms, required documentation, and signature collection for appointments or procedures. • Confirm coverage, review eligibility and benefit details, and address registration or claim-related account discrepancies. • Explain estimated patient costs, collect copays or deductibles, and respond to questions about available financial assistance options. • Support patients with financial assistance applications, including screening for eligibility and helping complete required paperwork. • Coordinate appointment flow by directing patients to the correct area and assisting with additional scheduling needs when needed. • Record issues, follow-up actions, and account updates in work queues and patient records while following established procedures. • Provide day-to-day guidance to team members, assist with training as needed, and complete other assigned duties related to patient access operations.
2026-10-16T00:00:00Z

Patient Care Coordinator

Bakersfield, CA
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are looking for a Patient Care Coordinator to support patient registration operations in Bakersfield, California. This position is fully onsite and plays an important role in delivering accurate intake, insurance verification, and financial clearance services in a fast-paced hospital setting. The person in this role will help create a positive patient experience while ensuring documentation, compliance, and billing-related information are completed correctly and on time. Responsibilities:• Register patients accurately by entering demographic, insurance, and visit-related details into hospital systems while minimizing duplicate records.• Verify coverage information, review benefits, and obtain required forms, signatures, and supporting documentation before or during the registration process.• Collect patient financial responsibility, process payments securely, and maintain proper cash-handling and payment documentation procedures.• Support access workflows across multiple intake areas, which may include emergency, inpatient, outpatient, and maternity-related registration functions based on operational needs.• Communicate professionally with patients, families, clinical teams, physician offices, and insurance representatives to resolve registration and coverage issues promptly.• Maintain compliance with hospital policies, payer requirements, privacy expectations, and revenue cycle standards throughout each patient encounter.• Monitor work queues and prioritize tasks effectively to prevent delays, reduce incomplete registrations, and support timely billing and reimbursement.• Scan, review, and organize registration records so that patient files remain complete, accurate, and accessible for downstream processes.
2026-11-06T00:00:00Z

Customer Service and Logistics Representative

Oilville, VA
onsite
Temporary to Hire
20 - 23 USD / Hourly
We are looking for a Customer Service and Logistics Representative to join a team outside of Shortpump in Richmond, Virginia in a contract-to-permanent capacity. This position supports customers and sales partners by handling inquiries, preparing pricing information, entering orders, and coordinating updates across internal departments. The role is well suited for someone who communicates clearly, stays organized in a fast-paced environment, and takes pride in delivering accurate information and dependable service. Responsibilities:• Respond to inbound customer requests by phone and email, providing clear answers on products, availability, order status, and service-related questions.• Prepare and deliver pricing information for parts and attachments, maintain records of active quotes, and follow up with customers in a timely manner.• Enter sales orders with a high degree of accuracy, confirming specifications, quantities, and special instructions before submission.• Share product literature, technical details, installation materials, and related resources to help customers make informed purchasing decisions.• Support account follow-up activities by assisting with past-due balances, return authorization details, and related customer communications.• Coordinate closely with shipping and production teams to keep orders moving efficiently and to communicate expected delivery timing when needed.• Process order changes by documenting revisions clearly and ensuring updated information is communicated to all relevant internal teams.• Monitor open orders, drop-ship activity, and in-transit shipments, updating internal notes and following through on outstanding items to maintain visibility.• Reserve applicable equipment for customer needs when advance identification or prepayment arrangements are required.
2026-11-09T00:00:00Z

Customer Service and Counter Support Associate

Jamaica, NY
onsite
Temporary to Hire
17.1 - 18 USD / Hourly
We are looking for a Customer Service and Counter Support Associate to join a manufacturing team in Jamaica, New York in a Contract to Permanent role. This position focuses on delivering helpful service to customers by phone and in person while supporting order processing and front-counter operations. The right candidate will be comfortable managing routine office tasks, handling transactions accurately, and assisting with product pickup in a fast-paced supply environment. Responsibilities:• Respond to incoming customer calls and provide timely, attentive assistance with product and service inquiries.• Prepare pricing details, create customer orders, and record transaction information accurately in company systems.• Welcome and support walk-in customers, helping them complete purchases and addressing counter-related needs.• Process sales at the counter, including cash transactions, while maintaining accuracy and attention to detail.• Retrieve stocked items from behind the counter and coordinate product handoff for customer pickup.• Complete basic administrative support work to help maintain smooth day-to-day branch operations.• Use Microsoft Word and Excel for routine documentation, recordkeeping, and other office tasks.<ul><li>• Assist with general front-counter coverage as needed to support customer flow and team priorities.Customer Service and Counter Support Associate</li></ul>
2026-11-06T00:00:00Z

Medical Customer Service Representative

Ithaca, NY
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are seeking a friendly, professional, and patient-focused Medical Customer Service Representative to join our an established healthcare practice in Ithaca, NY. In this role, you will serve as the primary point of contact for patients, providing exceptional customer service while assisting with scheduling, insurance verification, appointment coordination, and general administrative support. The ideal candidate is organized, detail-oriented, and able to thrive in a fast-paced healthcare environment. Answer incoming calls and respond to patient inquiries in a professional and timely manner.Schedule, reschedule, and confirm patient appointments.Verify patient demographic and insurance information.Assist patients with questions regarding services, billing, and office policies.Maintain accurate patient records and documentation within electronic health record (EHR) systems.Coordinate with providers, clinical staff, and insurance companies to ensure seamless patient care.Process referrals, authorizations, and medical record requests as needed.Handle sensitive and confidential information in compliance with HIPAA regulations.Resolve patient concerns and escalate issues when appropriate.Perform additional administrative and customer service duties as assigned.
2026-10-22T00:00:00Z

Medical Customer Service Representative

Cortland, NY
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are seeking a friendly, professional, and patient-focused Medical Customer Service Representative to join our an established healthcare practice in Cortland, NY. In this role, you will serve as the primary point of contact for patients, providing exceptional customer service while assisting with scheduling, insurance verification, appointment coordination, and general administrative support. The ideal candidate is organized, detail-oriented, and able to thrive in a fast-paced healthcare environment. Answer incoming calls and respond to patient inquiries in a professional and timely manner.Schedule, reschedule, and confirm patient appointments.Verify patient demographic and insurance information.Assist patients with questions regarding services, billing, and office policies.Maintain accurate patient records and documentation within electronic health record (EHR) systems.Coordinate with providers, clinical staff, and insurance companies to ensure seamless patient care.Process referrals, authorizations, and medical record requests as needed.Handle sensitive and confidential information in compliance with HIPAA regulations.Resolve patient concerns and escalate issues when appropriate.Perform additional administrative and customer service duties as assigned.
2026-10-22T00:00:00Z

Medical Customer Service Representative

Vestal, NY
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are seeking a friendly, professional, and patient-focused Medical Customer Service Representative to join our an established healthcare practice in Vestal, NY. In this role, you will serve as the primary point of contact for patients, providing exceptional customer service while assisting with scheduling, insurance verification, appointment coordination, and general administrative support. The ideal candidate is organized, detail-oriented, and able to thrive in a fast-paced healthcare environment. Key Responsibilities<ul><li>Answer incoming calls and respond to patient inquiries in a professional and timely manner.</li><li>Schedule, reschedule, and confirm patient appointments.</li><li>Verify patient demographic and insurance information.</li><li>Assist patients with questions regarding services, billing, and office policies.</li><li>Maintain accurate patient records and documentation within electronic health record (EHR) systems.</li><li>Coordinate with providers, clinical staff, and insurance companies to ensure seamless patient care.</li><li>Process referrals, authorizations, and medical record requests as needed.</li><li>Handle sensitive and confidential information in compliance with HIPAA regulations.</li><li>Resolve patient concerns and escalate issues when appropriate.</li><li>Perform additional administrative and customer service duties as assigned.</li></ul>
2026-10-22T00:00:00Z

Medical Customer Service Representative

Baltimore, MD
onsite
Temporary / Contract
17 - 22 USD / Hourly
A healthcare organization in Baltimore is seeking an experienced Customer Service Representative with a background in public health to join their team! In this contract position, you will handle high volumes of inbound calls related to public health information, ensuring callers receive accurate guidance and are directed to appropriate resources. This contract role requires strong communication skills and a commitment to excellent customer service. Responsibilities:<ul><li>Manage high volumes of inbound calls from the public, providing accurate information and support.</li><li>Follow established scripts and protocols to ensure consistent communication.</li><li>Maintain a detail-oriented and courteous demeanor while addressing caller inquiries.</li><li>Ask clarifying questions to understand caller needs and minimize errors.</li><li>Direct callers to the appropriate departments or resources based on their concerns.</li><li>Accurately document call details and interactions in the system.</li><li>Protect caller confidentiality and adhere to organizational policies.</li><li>Escalate complex or urgent issues in accordance with provided guidelines.</li><li>Work collaboratively with team members to ensure smooth operations.</li></ul>
2026-11-06T00:00:00Z

Healthcare Customer Service Associate

Roanoke, VA
onsite
Temporary / Contract
17 - 18 USD / Hourly
We are looking for a Long-term Health Customer Service Associate to support patient registration and front-line service activities for a healthcare team in Roanoke, Virginia. This Long-term Health Customer Service Associate position is well suited for someone who enjoys helping patients, managing high-volume interactions, and providing accurate information in a fast-paced medical environment. The Long-term Health Customer Service Associate role includes rotating weekend coverage and offers shift differential pay, making it a strong opportunity for candidates with customer-facing or patient support experience. Responsibilities:<ul><li>Engage in patient-facing activities and provide a high level of customer service.</li><li>Process patient credit applications with accuracy and efficiency.</li><li>Responsible for answering inbound calls and dealing with patient queries promptly.</li><li>Maintain an up-to-date record of patient credit information.</li><li>Perform authorizations, benefit functions, and billing functions as part of the role.</li><li>Participate in clinical trial operations as required.</li><li>Monitor patient accounts and take necessary actions based on account status.</li></ul>
2026-10-29T00:00:00Z

Patient Service Representative

Langhorne, PA
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Patient Service Representative to support a busy healthcare team in Langhorne, PA. This is a Contract position focused on delivering a welcoming patient experience through appointment coordination, registration support, and responsive service over the phone and in person. The ideal candidate is organized, patient-focused, and comfortable managing a high volume of inquiries while maintaining accuracy and professionalism. Responsibilities:• Coordinate patient appointments, confirm scheduling details, and help maintain an efficient calendar for clinical services.• Welcome patients and visitors, provide clear guidance, and address routine service questions with professionalism and empathy.• Complete registration activities by collecting and updating demographic, insurance, and other required patient information accurately.• Handle incoming calls promptly, assist with appointment requests, and direct inquiries to the appropriate department when needed.• Support front-end patient service operations by ensuring records are current and administrative tasks are completed in a timely manner.• Communicate clearly with patients regarding visit preparation, office procedures, and next steps related to their appointments.
2026-10-29T00:00:00Z

Patient Service Representative

Meadowbrook, PA
onsite
Temporary to Hire
18 - 18 USD / Hourly
We are looking for a Patient Service Representative to support front-desk operations for emergency services in Northeast Philadelphia area, PA. This part-time contract opportunity is ideal for someone who enjoys creating a welcoming patient experience while handling registration and insurance intake with accuracy. The schedule includes a mix of daytime, evening, weekend, and alternating shifts, making this a great opportunity for candidates seeking part-time hours and flexible availability. Responsibilities:<ul><li>Welcome patients and visitors in a courteous manner and provide clear guidance during arrival and check-in.</li><li>Complete registration for patients receiving care in emergency and maternity service areas, ensuring demographic details are recorded accurately.</li><li>Collect insurance information from patients and verify that coverage details are entered correctly into the appropriate systems.</li><li>Support patient intake by reviewing required information and addressing routine questions related to registration procedures.</li><li>Coordinate with clinical and administrative teams to help maintain an organized and efficient front-desk workflow.</li><li>Manage high-volume interactions with professionalism while maintaining attention to detail in patient records.</li><li>Provide service-oriented assistance over the phone and in person for scheduling-related and general patient service needs.</li></ul>
2026-11-06T00:00:00Z

Insurance Account Coordinator

Austintown, OH
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for an Insurance Account Coordinator to join a growing insurance team in Ohio. This part-time contract-to-permanent opportunity is ideal for someone who enjoys balancing administrative, billing, and client support work in a structured office setting. The person in this role will help keep policy records accurate, support payment and invoicing activities, and deliver responsive service to clients and carrier partners. Training is available for someone eager to build long-term experience within the insurance industry. Responsibilities: • Review policy data received from insurance carriers and confirm that coverage details, endorsements, and renewals are recorded correctly. • Investigate mismatches between carrier documents and internal agency records, then take steps to correct and document any issues. • Maintain organized and accurate client, billing, and policy information within the agency management system and related office tools. • Handle policy updates requested by customers, ensuring changes are processed promptly and reflected in account records. • Support accounts payable and accounts receivable tasks, including entering transactions, tracking balances, and keeping documentation current. • Process premium payments, invoices, and other billing activity with a high level of accuracy and attention to deadlines. • Communicate with clients regarding billing questions, policy information, and account concerns while providing courteous and timely follow-up. • Collect information needed for insurance quotes and assist with preparing applications and supporting materials for the team. • Provide day-to-day administrative support to account managers and producers to help maintain smooth office operations.
2026-10-30T00:00:00Z

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