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221 results for Customer Experience jobs

Customer Service Account Manager

Franklin, TN
onsite
Permanent / Full Time
45000 - 55000 USD / Yearly
We are looking for a motivated and detail-oriented Customer Service Account Manager to join our team in Franklin, Tennessee. In this role, you will play a key part in ensuring customer satisfaction by managing orders, coordinating logistics, and maintaining clear communication with clients. The ideal candidate thrives in a fast-paced environment and is committed to delivering exceptional service. Responsibilities: • Oversee the fulfillment of customer orders, ensuring all requirements are met and promptly communicating updates to clients. • Arrange transportation that aligns with customers’ delivery expectations and timelines. • Prepare and complete invoices and customs documentation for orders, ensuring timely delivery of paperwork to customers. • Maintain effective communication with assigned accounts, addressing and resolving issues in a timely manner. • Update and manage order tracking systems, providing regular updates on shipment status until delivery is complete. • Identify opportunities for process improvements and implement solutions to enhance efficiency. • Collaborate with internal teams to ensure a seamless customer experience. • Handle additional duties and responsibilities as assigned to support the team.
2026-04-17T00:00:00Z

Customer Support Associate

Reading, PA
onsite
Temporary to Hire
19 - 22 USD / Hourly
🌟 Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! 🌟 Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for Entry-Level Customer Service Representatives at a company that values fresh ideas, a great attitude, and your long-term success. 📍 Location: Reading, PA💼 Type: On-site or Hybrid options available📈 Room to Grow: YES! What You’ll Do:<ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul>Why You’ll Love It Here:✅ Supportive team and hands-on training✅ Clear career path and promotions from within✅ Management Trainee track available for high-potential team members✅ Competitive pay and benefits✅ A company culture that celebrates fresh perspectives, personal growth, and your whole self
2026-04-22T00:00:00Z

Patient Care

Latrobe, PA
onsite
Temporary / Contract
17.5 - 18 USD / Hourly
We are looking for an Associate Patient Care Coordinator to join our team in Latrobe, Pennsylvania. This contract to permanent position involves providing outstanding administrative and customer support in a healthcare setting, ensuring a seamless experience for patients and staff. The role requires managing patient scheduling, registration, and medical records while maintaining compliance with healthcare policies and regulations. This is an onsite position. Schedule is based on 5-day work week. Total operating hours for the ER Monday - Saturday night shifts. Responsibilities:• Greet and check in patients while ensuring accurate and timely registration processes.• Schedule patient appointments using designated software and provide clear instructions for medical testing.• Address billing inquiries and assist patients with insurance-related questions and documentation.• Secure necessary authorizations and referrals to ensure smooth progression through the revenue cycle.• Collect and update patient demographic and insurance information in compliance with organizational standards.• Communicate effectively with patients, staff, and physicians to resolve issues and ensure satisfaction.• Monitor and adhere to department policies and procedures, ensuring compliance with healthcare regulations.• Identify opportunities for process improvements and share recommendations with management.• Maintain professionalism and respect in all interactions, fostering a positive environment. • Perform multiple tasks simultaneously in a fast-paced setting while managing frequent interruptions.
2026-04-14T00:00:00Z

Customer Care Associate (Outpatient)

Ukiah, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a dedicated Customer Care Associate to join our team in Ukiah, California. In this long-term contract role, you will play a pivotal part in ensuring patients and staff receive exceptional service through front office operations and administrative support. This position offers the chance to contribute to a collaborative healthcare environment while assisting with a variety of patient care and customer service tasks. Responsibilities: • Deliver outstanding customer service by addressing patient inquiries and providing accurate information. • Perform administrative duties such as data entry, document scanning, and maintaining medical records. • Schedule patient appointments and manage referrals while ensuring accuracy and timeliness. • Handle payment processing, billing, and collection processes in compliance with established protocols. • Coordinate insurance verification and provide support for medical coverage inquiries. • Ensure accurate and organized filing of charts, graphs, and other clinical documents. • Support the team by supervising office functions and assisting with technical troubleshooting. • Process deposits and checks with attention to detail and adherence to procedures. • Maintain effective communication with patients, staff, and external stakeholders to ensure smooth operations. • Assist with protocol adherence and clinical trial operations as needed.
2026-04-13T00:00:00Z

Customer Care Associate (Outpatient)

Ukiah, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a dedicated Customer Care Associate to join our team in Ukiah, California. In this long-term contract position, you will play a key role in providing exceptional administrative and customer service support to ensure smooth operations within our outpatient facility. This is an excellent opportunity to work in a dynamic healthcare environment while contributing to the well-being of our patients and community. Responsibilities: • Greet patients and visitors warmly, ensuring a positive first impression and addressing their inquiries efficiently. • Manage front office tasks, including scheduling appointments, verifying insurance, and processing payments with accuracy. • Maintain and update patient records, including scanning, data entry, and document management, while ensuring confidentiality. • Assist with billing processes, collections, and check deposits to support financial operations. • Coordinate referrals and follow-up appointments, ensuring seamless patient care transitions. • Provide technical and clerical support for clinical teams, including preparing charts, graphs, and medical records. • Respond to customer requests and concerns promptly, providing clear communication and solutions. • Monitor and support office procedures, ensuring compliance with established protocols and standards. • Collaborate with team members to improve workflow and enhance customer satisfaction. • Perform other administrative duties as needed to support daily operations.
2026-04-13T00:00:00Z

Customer Care Associate (Outpatient)

Ukiah, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a dedicated Customer Care Associate (Outpatient) to join our team in Ukiah, California. In this role, you will provide exceptional administrative and customer service support to ensure a positive experience for patients and staff. This is a long-term contract position offering an opportunity to work in a dynamic healthcare environment. Responsibilities: • Deliver excellent customer service by addressing patient inquiries and resolving concerns promptly. • Assist with front office administrative tasks, including scheduling appointments and managing patient records. • Verify insurance coverage and eligibility for patients according to established procedures. • Process payments and balance daily over-the-counter receipts accurately. • Maintain cleanliness and organization in waiting areas and front desk spaces. • Perform quality control checks to ensure hospital standards are upheld. • Provide support in cleaning and preparing rooms between cases following established protocols. • Open and close the facility or unit as required, ensuring security measures are followed. • Monitor and replenish stock supplies for assigned areas to support seamless operations. • Facilitate communication and coordination between patients, staff, and other departments.
2026-04-13T00:00:00Z

Medical Customer Service Representative

Baltimore, MD
onsite
Temporary / Contract
17 - 22 USD / Hourly
A healthcare organization in Baltimore is seeking an experienced Customer Service Representative with a background in public health to join their team! In this contract position, you will handle high volumes of inbound calls related to public health information, ensuring callers receive accurate guidance and are directed to appropriate resources. This contract role requires strong communication skills and a commitment to excellent customer service, with the potential for extension based on organizational needs. Responsibilities:• Manage high volumes of inbound calls from the public, providing accurate information and support.• Follow established scripts and protocols to ensure consistent communication.• Maintain a detail-oriented and courteous demeanor while addressing caller inquiries.• Ask clarifying questions to understand caller needs and minimize errors.• Direct callers to the appropriate departments or resources based on their concerns.• Accurately document call details and interactions in the system.• Protect caller confidentiality and adhere to organizational policies.• Escalate complex or urgent issues in accordance with provided guidelines.• Work collaboratively with team members to ensure smooth operations.
2026-04-10T00:00:00Z

Manager, People Experience

Van Nuys, CA
onsite
Temporary to Hire
55 - 79 USD / Hourly
We are looking for a Manager, People Experience to help strengthen employee engagement, foster a positive workplace culture, and support talent growth across the organization. This Human Resources Manager opportunity is ideal for an HR leader who can partner with managers, guide people-focused programs, and improve the employee experience from onboarding through career development. The role will contribute to organizational effectiveness by using workforce insights, coaching leaders, and promoting consistent people practices in a healthcare environment. Key Responsibilities:• Drive initiatives that enhance employee engagement and reinforce a supportive, inclusive workplace culture across the organization.• Create and manage programs that recognize employee contributions and encourage long-term retention.• Work closely with leadership to interpret survey results and workforce data, then turn findings into practical action plans.• Oversee learning and development efforts, including leadership training and programs that strengthen manager effectiveness.• Support workforce planning, organizational structure discussions, and change-related initiatives that impact employees.• Guide onboarding and separation processes to deliver a consistent and positive experience throughout the employee lifecycle.• Review exit feedback and broader workforce trends to identify concerns, surface opportunities, and recommend improvements.• Advise leaders on employee relations matters, helping resolve workplace concerns fairly and in alignment with HR practices.• Partner with stakeholders on performance discussions, talent assessments, succession planning, and management-level recruitment efforts. Benefits: Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.
2026-04-30T00:00:00Z

Contact call center representative

Uxbridge, MA
onsite
Permanent / Full Time
46000 - 65000 USD / Yearly
We are looking for a customer-focused Contact Call Center Representative (5+ years of experience could be more lead or supervisor level) to support clients and internal branch teams. In this role, you will handle a mix of inbound and outbound communications, resolve account-related concerns, and deliver knowledgeable guidance on consumer banking products and services. The ideal candidate brings strong judgment, clear communication, and the ability to stay organized in a high-volume environment while maintaining service quality and customer satisfaction. Responsibilities:• Manage incoming and outgoing customer calls while delivering detail-oriented service that supports satisfaction, retention, and sales goals.• Provide day-to-day assistance to branch employees through the branch support line, including help with system navigation, procedural questions, online banking resources, and approval follow-up.• Investigate customer concerns thoroughly and take timely action to resolve issues, escalating complex matters when appropriate.• Maintain up-to-date knowledge of deposit accounts, transaction services, internal procedures, and applicable regulatory guidelines to ensure accurate support.• Identify opportunities to recommend relevant consumer banking products and services based on customer needs and current promotional initiatives.• Meet established performance expectations for quality assurance, service levels, accuracy, and cross-selling results in a fast-paced call center setting.• Support additional service operations by providing teller or switchboard coverage when business needs require it.• Use active listening and thoughtful questioning to understand customer concerns, address objections, and guide conversations toward effective solutions. For immediate consideration, Please call me directly 508-205-2127 Eric Lebow
2026-04-24T00:00:00Z

Spanish Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
18.5 - 22 USD / Hourly
Our client is seeking a dedicated Bilingual Spanish Customer Service Representative to join their team. This position is ideal for candidates who excel at communicating effectively in both English and Spanish, offer exceptional customer support, and thrive in a dynamic, fast-paced environment. Key Responsibilities:<ul><li>Respond promptly and professionally to customer inquiries via phone, email, and chat in both English and Spanish</li><li>Address and resolve customer issues, ensuring a positive and inclusive customer experience</li><li>Accurately maintain records of customer interactions and transactions</li><li>Collaborate with internal teams to resolve customer concerns</li><li>Assist with order entry, account updates, and providing product or service information</li><li>Support additional administrative tasks as needed</li></ul>
2026-04-16T00:00:00Z

Retail/Customer Service Associate

Memphis, TN
onsite
Temporary to Hire
15 - 15 USD / Hourly
We are looking for a personable and dependable Retail/Customer Service Associate to support daily store operations in Memphis, Tennessee. This contract position with potential for a permanent opportunity is ideal for someone who enjoys helping customers, keeping a retail space organized, and staying productive in a busy setting. The role combines customer interaction with hands-on retail support in an open sales floor environment where professionalism and attention to detail are essential. Responsibilities: • Welcome customers warmly and provide attentive service throughout their time on the sales floor. • Support day-to-day retail operations by monitoring the store area and helping maintain a smooth shopping experience. • Keep merchandise displays neat, stocked, and visually appealing to promote an inviting environment. • Respond to customer questions clearly and professionally while assisting with product location and general needs. • Maintain an orderly workspace by straightening shelves, organizing products, and addressing floor presentation throughout the day. • Work effectively in a high-traffic setting while remaining focused, courteous, and responsive to guests. • Assist with general store tasks that contribute to efficient retail operations and strong customer satisfaction.
2026-04-20T00:00:00Z

User Experience (UX) Designer

Camas, WA
remote
Temporary / Contract
60 - 70 USD / Hourly
A growing financial firm is looking for a talented User Experience (UX) Designer to join their team on a long-term contract basis. In this role, you will focus on creating and optimizing landing pages that drive user engagement and improve conversion rates across multiple global markets. This position offers the opportunity to collaborate with a dynamic team, leveraging your design expertise to deliver user-centric solutions that resonate with diverse audiences. This is a remote role, 20 to 30 hours per week. Title Title: UX DesignerContract Type: Contract Duration: 6 months with potential to extendOpportunity for hire: Potentially Location: 100% remote Schedule: M-F, core hours 9am-3pm PST, will work 20-30 hours per week depending on work volumePay Range: $60-70 per hourSoftware Required: Figma, Auto Layout, FramerOnboarding requirements: Figma assessment Responsibilities:• Design and enhance landing pages via Figma to maximize user engagement and conversion rates.• Respond to tickets in Jira and collaborate with Project Managers on requested changes for landing pages.• Collaborate with global teams to ensure designs are tailored to specific cultural and regional preferences.• Update and iterate on existing landing pages using performance metrics and testing insights.• Utilize Figma to maintain and expand a cohesive design system for landing page templates.• Ensure multilingual accessibility by adapting content for various languages, such as Japanese and Arabic.• Regularly review landing page performance data to identify opportunities for improvement.• Incorporate direct response marketing strategies into design work to drive measurable results.• Propose and implement innovative ideas to improve user experience and functionality.• Participate in weekly team meetings to align on project goals and updates.
2026-04-16T00:00:00Z

Client Success Consultant

Hurst, TX
onsite
Temporary / Contract
62 - 68 USD / Hourly
We are looking for a skilled Client Success Consultant to join our team. In this role, you will work with proprietary software, ensuring seamless installation and integration within client environments. This position requires both technical expertise and excellent communication skills to provide exceptional customer support and troubleshooting services. Located in Hurst, Texas, this role offers an exciting opportunity to work in IT services while expanding your technical knowledge. Responsibilities:• Experience working with a SaaS product • Experience executing client presentations and demos of a SaaS Product • Install and configure proprietary software on servers, ensuring proper functionality within network environments.• Troubleshoot and resolve technical issues related to software installation, configuration, and performance.• Navigate and manage Server 2012/2016 environments, including configuration and administration tasks.• Assess network topology to determine optimal software integration and connectivity.• Collaborate with clients to address their technical concerns and provide excellent customer service.• Generate reports using tools such as Power BI to support data-driven decision-making.• Learn and apply knowledge of proprietary software to deliver effective solutions.• Work closely with technical teams to ensure seamless product deployment and client satisfaction.
2026-04-20T00:00:00Z

Customer Success Consultant (Pre-Sales)

Grapevine, TX
onsite
Temporary / Contract
51.4615 - 59.587 USD / Hourly
We are looking for a dynamic and experienced Customer Success Consultant (Pre-Sales) to join our team on a long-term contract basis. Based in Grapevine, Texas, this role is pivotal in driving sales performance while fostering strong, lasting relationships with customers and partners. The ideal candidate will act as a strategic advisor, ensuring seamless adoption, retention, and growth of our solutions. Responsibilities: • Develop and implement sales strategies to achieve regional growth and exceed sales targets. • Build and maintain strong relationships with partners, providing training and support to enable effective solution selling. • Collaborate with customers and partners to design tailored solutions, conduct product demonstrations, and deliver proofs of concept. • Drive customer success by ensuring adoption, value realization, and long-term satisfaction with our products. • Identify new sales opportunities and expand market presence by cultivating new channels and partnerships. • Maintain accurate sales pipeline data and forecasts using company tools to support operational excellence. • Represent the company at industry events, webinars, and regional campaigns to promote our solutions and value proposition. • Stay updated on industry trends, product developments, and customer needs to provide thought leadership and strategic insights. • Support marketing efforts by contributing to regional campaigns and sharing expertise in partner enablement initiatives. • Actively collaborate with internal teams to document agreements, strategies, and customer feedback for continuous improvement.
2026-04-17T00:00:00Z

End User Support

Lehigh Acres, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an End User Support specialist to provide on-site technical assistance in Lehigh Acres, Florida. This Long-term Contract opportunity is ideal for someone who enjoys solving day-to-day technology issues, supporting a wide range of user devices, and delivering responsive service in a fast-moving environment. The person in this role will help maintain productivity by resolving desktop, mobile, network, and conference room technology problems efficiently. Responsibilities: • Deliver in-person support for employees by diagnosing and resolving issues involving computers, software applications, printers, and other end-user equipment. • Investigate and correct problems across Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook, to keep users working effectively. • Perform foundational network support tasks such as reviewing IP configurations, addressing connectivity problems, assisting with wireless access, and resetting Windows-based workstations when needed. • Provide technical assistance for Apple hardware and iOS devices, while also offering limited troubleshooting support for Android-based mobile technology. • Set up, test, and troubleshoot conference room audio-visual equipment, including display systems, projectors, sound components, and collaboration tools. • Respond to service requests and support tickets with a sense of urgency, prioritizing issues based on business impact and user needs. • Assist users with mobile applications and peripheral devices, ensuring reliable functionality across a variety of hardware and software environments.
2026-04-28T00:00:00Z

Bilingual Customer Service Representative

Madison, WI
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a dedicated Bilingual Customer Service Representative to join our team in Madison, Wisconsin. In this long-term contract role, you will play a vital role in delivering exceptional service to customers by addressing their inquiries and concerns with professionalism and efficiency. This position requires fluency in Spanish and English to effectively communicate with a diverse client base. *Fully ONSITE and must be Bilingual in Spanish* Responsibilities:• Respond promptly and professionally to inbound customer inquiries via phone, ensuring customer satisfaction.• Handle both inbound and outbound calls to address customer needs and provide accurate information.• Assist customers in resolving issues, answering questions, and providing guidance on services offered.• Document customer interactions and maintain accurate records in the system.• Collaborate with team members to ensure seamless service delivery and problem resolution.• Identify and escalate complex issues to appropriate departments for further support.• Follow established protocols and procedures to maintain high-quality service standards.• Utilize bilingual skills to communicate effectively with Spanish-speaking customers.• Provide feedback to improve customer service processes and enhance the overall experience.
2026-04-28T00:00:00Z

Bilingual Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
19 - 22 USD / Hourly
Our company is searching for a dedicated Bilingual Customer Service Representative to be the first point of contact for clients and customers, delivering outstanding service in both English and a second language (such as Spanish, French, Mandarin, or others). This role is ideal for individuals who excel at clear communication, cultural sensitivity, and problem solving in a fast-paced environment. Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat in both languages, providing timely and accurate solutions.</li><li>Address and resolve customer complaints, offering information about products or services.</li><li>Document and track customer interactions following established protocols.</li><li>Maintain professionalism and adhere to service standards at all times.</li><li>Collaborate with internal teams to ensure customer needs are met.</li><li>Assist in identifying opportunities for process improvement based on customer feedback.</li></ul>
2026-04-16T00:00:00Z

Bilingual Customer Service Representative

Columbia, SC
onsite
Temporary / Contract
17 - 20 USD / Hourly
Position OverviewWe are seeking a Bilingual Customer Service Representative (Spanish/English) to join a fast-paced contact center environment. This role is ideal for someone who enjoys helping customers, communicating clearly across language barriers, and providing a positive service experience. Insurance industry knowledge is a plus, but not required.Key Responsibilities<ul><li>Handle inbound and/or outbound customer calls, emails, or chats in both Spanish and English</li><li>Assist customers with general inquiries, account information, policy questions, and service requests</li><li>Accurately document customer interactions and update information in internal systems</li><li>Resolve issues professionally and escalate complex concerns as needed</li><li>Maintain a high level of customer satisfaction while meeting quality and performance metrics</li><li>Follow company policies, procedures, and compliance guidelines</li></ul>
2026-04-29T00:00:00Z

Bilingual Customer Service Representative

Pittsburgh, PA
remote
Temporary to Hire
16 - 18 USD / Hourly
Our client in the South Side of Pittsburgh, PA is hiring for English and Bilingual Customer Service Representative for a contract to hire job opportunity. There will be an OHIO class in Canfield on Tuesday, 5/19/26 and a Pittsburgh Class on Wednesday, 5/20/26. Please note you must be onsite to pick up equipment and training for the first day. The Pittsburgh location has free parking provided and they are also bus accessible! The Ohio location will be a meet up spot at a hotel in Canfield, OH. After DAY 1, the position is remote. Must be living in PENNSYLVANIA OR OHIO. Training schedule: 8:15AM - 4:45PM (Monday - Friday) ideally the first 24-30 business days. Permanent schedule would be sometime between 9:00AM - 5:30PM (Monday - Friday). o English speaking day shift: $16o Bilingual speaking day shift: $18 This position is responsible for direct communication with customers, handling customer questions, taking inbound calls, making outbound calls, and taking applications over the phone for the company's programs. Requires an individual who has outstanding customer service skills, the ability to navigate computer systems efficiently and ability to fluently speak multiple languages, including Spanish.
2026-04-29T00:00:00Z

Bilingual Customer Service Representative

Columbia, SC
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a bilingual customer service specialist who can support Spanish- and English-speaking customers with confidence, accuracy, and empathy. This contract opportunity is based in Columbia, South Carolina, and is ideal for someone with a strong background in customer support or banking operations. The role requires excellent communication skills and comfort handling a high volume of calls. Responsibilities:• Assist customers in both Spanish and English by answering questions, resolving issues, and providing clear guidance over the phone.• Manage a steady flow of inbound calls while also making outbound follow-up calls as needed to address customer requests or obtain additional information.• Accurately document customer interactions, update account details, and enter service-related information into internal systems.• Support mortgage servicing inquiries with a high level of care and attention to compliance requirements.• Deliver a positive customer experience by handling concerns efficiently and escalating complex matters when appropriate.• Apply banking or financial services knowledge to explain processes, respond to account-related questions, and assist with service requests.
2026-04-30T00:00:00Z

Bilingual Customer Service Representative

Atlanta, GA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a skilled Customer Service Representative to join our team in Atlanta, Georgia. This is a Contract to permanent position offering the opportunity to make a meaningful impact by providing exceptional support for medical device products and services. The ideal candidate will thrive in a remote work environment, demonstrate strong problem-solving skills, and deliver outstanding service to customers. Responsibilities: • Deliver high-quality customer service and technical support for a range of medical device products and services. • Collaborate with a diverse team to investigate, assess, and resolve customer issues in line with established policies. • Document all customer interactions, keeping detailed and accurate records of actions taken. • Educate customers on the features and benefits of medical device products and services to ensure optimal use. • Proactively retain customers by resolving concerns and providing superior service. • Communicate unresolved issues to the Customer Service Manager for further action. • Utilize Salesforce and other tools to manage customer data and streamline support processes. • Work independently while contributing to a dynamic, team-oriented environment. • Adapt quickly to a wide range of technical and non-technical issues to provide effective solutions.
2026-04-20T00:00:00Z

Patient Service Representative

Auburn, WA
onsite
Temporary / Contract
21 - 24 USD / Hourly
DescriptionRobert Half is seeking a Patient Service Representative to support physician administrative operations for our client. The position is primarily responsible for managing high call volumes and coordinating communications between physicians, their support staff, outside offices, and patients. Heavy phone volume and administrative support duties are central to this role. This is a highly accountable position that requires professionalism, confidentiality, and a strong commitment to excellent patient service.Responsibilities:<ul><li>Manage multiple phone lines and direct calls using a centralized phone system; handle high call volumes efficiently.</li><li>Relay pertinent patient and/or examination information between physicians, clinical staff, and other healthcare providers.</li><li>Maintain confidentiality of all patient and center information at all times in compliance with HIPAA privacy and security guidelines.</li><li>Provide overall office support including mail distribution, scheduling, calendar coordination, faxing, typing and disseminating correspondence, and supporting special projects.</li><li>Work closely with team members to ensure all physician and referring office needs are being met, practicing quality customer service in a team environment.</li></ul>
2026-04-20T00:00:00Z

Patient Service Representative

Bridgewater, NJ
onsite
Temporary / Contract
22 - 24 USD / Hourly
The Patient Service Representative is responsible for managing all aspects of a patient’s financial account. This role focuses on explaining financial information, verifying insurance coverage, educating patients on financial options, and ensuring accuracy and completeness of billing and documentation through follow‑up with patients and internal teams. Responsibilities:<ul><li>Conduct patient consultations to review financial responsibilities, explain financial policies, and set clear expectations regarding payment protocols</li><li>Verify and document patient insurance benefits and update patient progress notes</li><li>Provide patients with cost estimates for upcoming treatments</li><li>Collect estimated patient liabilities and accurately apply payments to patient accounts throughout the treatment plan</li><li>Allocate and post payments appropriately once cleared</li><li>Run and compile weekly reconciliation reports to ensure patient financial obligations are accurately tracked and fulfilled</li><li>Review patient accounts efficiently, identify outstanding balances, and follow up with finance teams on claims, insurance issues, and patient correspondence</li><li>Respond to patient calls and correspondence regarding billing questions, financial policies, and claims submissions</li><li>Exercise sound judgment and decision‑making to ensure accuracy, efficiency, and quality outcomes</li></ul>
2026-04-28T00:00:00Z

Patient Service Representative

Miami, FL
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a Patient Service Representative to support front-end patient access and administrative operations for a healthcare setting. This is a Contract position focused on delivering a detail-oriented patient experience while coordinating registration, scheduling, billing support, and insurance-related activities. The ideal candidate will balance accuracy, discretion, and responsiveness while working closely with patients, providers, and program staff to keep daily workflows organized and compliant. Responsibilities: • Welcome patients and visitors courteously while providing service that reflects established patient care and customer support expectations. • Complete patient registration activities accurately, update demographic and account details, and safeguard confidential health information at all times. • Perform financial screening, collect applicable payments, and document transactions correctly within required records and tracking processes. • Prepare and submit billing for assigned providers, review charge activity for accuracy, and follow posting guidelines to keep accounts up to date. • Follow up with providers regarding unresolved encounters or outstanding charges to help prevent delays in claim and billing workflows. • Coordinate with program managers on daily appointment activity, including missed visits, cancellations, and schedule updates. • Place outbound calls to confirm upcoming appointments and support attendance for both new and returning patients. • Verify Medicaid and managed care coverage, assist with eligibility and enrollment steps, and process disenrollment actions when needed. • Maintain reports, logs, and compliance-related data, including meaningful use reporting, and scan supporting documents into patient charts. • Share information about available organizational and community services, schedule follow-up care, and assist with additional departmental projects as assigned by leadership.
2026-04-30T00:00:00Z

Patient Service Representative

Tacoma, WA
onsite
Temporary / Contract
21 - 24 USD / Hourly
DescriptionRobert Half is seeking a Patient Service Representative to support physician administrative operations for our client. The position is primarily responsible for managing high call volumes and coordinating communications between physicians, their support staff, outside offices, and patients. Heavy phone volume and administrative support duties are central to this role. This is a highly accountable position that requires professionalism, confidentiality, and a strong commitment to excellent patient service.Responsibilities:<ul><li>Manage multiple phone lines and direct calls using a centralized phone system; handle high call volumes efficiently.</li><li>Relay pertinent patient and/or examination information between physicians, clinical staff, and other healthcare providers.</li><li>Maintain confidentiality of all patient and center information at all times in compliance with HIPAA privacy and security guidelines.</li><li>Provide overall office support including mail distribution, scheduling, calendar coordination, faxing, typing and disseminating correspondence, and supporting special projects.</li><li>Work closely with team members to ensure all physician and referring office needs are being met, practicing quality customer service in a team environment.</li></ul>
2026-04-20T00:00:00Z

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