412 results for Csr jobs

Bilingual CSR – Healthcare Clinic (EMR Experience Preferred)

Rockville, MD
onsite
Temporary
20.00 - 24.00 USD / Hourly
Are you a people-oriented professional looking to make a real difference in patient care? Our healthcare clinic is seeking a Bilingual Customer Service Representative (CSR) who is passionate about delivering high-quality support to patients and providers. Proficiency in both English and Spanish is required. Responsibilities:· Schedule patient appointments and verify insurance.· Assist bilingual patient check‑ins and check‑outs.· Update patient information in EMR systems.· Respond to patient inquiries and route messages.· Support clinic admin with records and intake forms.
2026-03-03T19:53:44Z

Customer Service Representative

East Rochester, NY
onsite
Contract / Temporary to Hire
19.00 - 22.00 USD / Hourly
Job Summary: The Customer Service Representative (CSR) performs a wide variety of duties including sales support, order entry, telephone coverage, email coverage, troubleshooting, reporting, and all aspects of customer support. The CSR is adept in both verbal and written communication skills, is highly organized, and is able to prioritize work effectively. The CSR exemplifies the company's core values through every interaction and transaction. Essential Job Duties and Responsibilities: (Additional duties may be assigned) • Handles customer requests on existing orders. • Handles the order entry of customer orders received by telephone, fax or email. • Provides customers with quotes on merchandise. • Contacts vendors in regards to back orders, customer returns, product information and product support. • Answers incoming telephone calls and assists or routes to the correct party. • Troubleshoots problems with customer deliveries. • Provides customers alternate merchandise when their requested item is not available. • Updates customers on order status. • Completes follow through for customer returns and vendor/supplier credits. • Monitor shared customer service inbox and distribute or process orders/inquiries as needed. • Assists sales staff with administrative tasks. • Be familiarized with customer contracts. • Assists customers in navigating on-line ordering. • Applies knowledge of company policies, procedures and pricing to best meet customer needs. • Acts as the company's single source customer service link. • Uses various office equipment such as: copier, fax machine, scanner and printer.
2026-03-13T20:48:42Z

Customer Success Specialist

Basking Ridge, NJ
remote
Temporary
19.00 - 20.00 USD / Hourly
We are looking for highly articulate, empathetic, tech-savvy Call Center Representatives to handle high‑volume inbound calls from individuals seeking legal assistance. This is a true call center role focused on customer care and intake. You will answer a high volume of inbound calls (10-15 calls per hour – 80-100 a day) from callers seeking connection to the appropriate company. You will provide compassionate, patient, and professional support to individuals experiencing sensitive or stressful situations and follow a pre-set script/template responses for each client represented. You will gather only the required intake information and enter caller information accurately into the system and route the inquiry to the appropriate contact.
2026-03-13T21:03:46Z

Customer Service Rep.

Fresno, CA
onsite
Temporary
18.00 - 21.00 USD / Hourly
A fast-paced food service company is seeking a reliable and customer-focused Customer Service Representative (CSR) to support daily order processing and client communication. This role is ideal for someone who thrives in a high-volume environment and enjoys assisting customers while ensuring accuracy and efficiency in order management. Key Responsibilities:<ul><li>Answer incoming calls and emails from customers regarding orders, products, and delivery updates</li><li>Enter and process customer orders accurately in the system</li><li>Resolve customer inquiries, concerns, and order discrepancies in a professional manner</li><li>Coordinate with warehouse and logistics teams to ensure timely order fulfillment</li><li>Maintain accurate customer records and update account information as needed</li><li>Provide general administrative support to the sales and operations teams</li></ul>
2026-03-06T00:14:10Z

Talent Manager | Sales

Little Rock, AR
onsite
Permanent
50000.00 - 55000.00 USD / Yearly
We are looking for a success-driven and results-oriented Talent Manager to join our team in Little Rock, Arkansas. In this role, you will focus on developing strong business relationships with small and medium-sized companies, driving business growth through strategic account management, and delivering exceptional client support. This position offers an exciting opportunity to contribute to organizational success while advancing your career in a dynamic and supportive environment. Responsibilities: • Build and nurture long-term relationships with key decision-makers at small and medium-sized businesses. • Manage inbound inquiries and proactively identify new business development opportunities. • Drive business growth by developing and executing strategic sales plans in a metrics-driven environment. • Conduct regular client meetings to assess needs and provide tailored solutions. • Collaborate with internal teams to ensure seamless customer support and satisfaction. • Utilize advanced client management tools and technology to track progress and optimize performance. • Market services effectively to prospective clients, demonstrating value and creating mutually beneficial partnerships. • Maintain detailed records of client interactions and sales activities to ensure transparency and accountability. • Stay updated on industry trends and leverage insights to improve sales strategies. • Promote the company’s commitment to inclusion, diversity, and social responsibility through ethical business practices.
2026-03-13T20:38:46Z

Bilingual Customer Success Representative (Spanish/English)

San Diego, CA
remote
Temporary
20.00 - 20.00 USD / Hourly
About the RoleOur client, a mission-driven nonprofit, is looking for a Bilingual Customer Success Representative to help ensure constituents and partners receive an outstanding experience with their programs and services. This role is perfect for someone who is proactive, empathetic, and passionate about supporting the community.Key Responsibilities<ul><li>Serve as the primary point of contact for Spanish- and English-speaking constituents.</li><li>Guide members through programs, services, and resources to ensure satisfaction and engagement.</li><li>Monitor and track constituent feedback, providing actionable insights to improve services.</li><li>Collaborate with internal teams to address issues, answer questions, and ensure seamless experiences.</li><li>Maintain accurate records in CRM systems and internal databases.</li></ul>
2026-03-12T15:59:04Z

Customer Service Representative

Eden Prairie, MN
remote
Temporary
13.00 - 13.00 USD / Hourly
We are looking for an experienced Senior Business Operations Coordinator to join our team in Eden Prairie, Minnesota. In this role, you will play a critical part in overseeing and optimizing business processes while ensuring operational efficiency. This is a long-term contract position within the health insurance industry, offering an excellent opportunity to contribute to impactful projects and collaborate with a dynamic team. Responsibilities: • Coordinate day-to-day business operations to ensure smooth and efficient workflows. • Manage hiring processes and liaise with offshore teams to meet staffing requirements. • Oversee tasks related to TRICARE and NIS processes, ensuring compliance and accuracy. • Collaborate with cross-functional teams to streamline operations and improve overall efficiency. • Monitor and analyze operational metrics to identify areas for improvement and implement solutions. • Support the development and execution of business strategies to achieve organizational goals. • Ensure proper documentation and reporting for all operational activities. • Facilitate effective communication between departments to align objectives and resolve issues. • Train and mentor team members to enhance their skills and knowledge. • Contribute to special projects and initiatives as needed.
2026-02-25T16:34:01Z

Customer Service Representative

Richmond, VA
onsite
Temporary
19.68 - 22.79 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Richmond, Virginia. In this role, you will serve as the first point of contact for residents, addressing their concerns and ensuring timely resolution of maintenance issues. This is a long-term contract position, offering an excellent opportunity to contribute to a government-focused environment. Responsibilities: • Respond promptly to inbound calls from residents regarding maintenance concerns or issues with their buildings. • Document and process work orders efficiently to ensure timely follow-up by the maintenance team. • Communicate effectively to gather all necessary details for accurate ticket creation. • Collaborate with the maintenance department to ensure all service requests are addressed promptly. • Maintain clear and organized records of all interactions and follow-ups. • Handle both inbound and outbound calls as required to update residents on the status of their requests. • Provide exceptional customer service by addressing inquiries in a thorough and empathetic manner. • Ensure compliance with established procedures and protocols for handling maintenance tickets. • Identify recurring issues and escalate them to the appropriate team for resolution. • Support team efforts in achieving departmental service goals and objectives.
2026-03-13T18:58:43Z

Sr. Customer Service Representative

Fresno, CA
onsite
Temporary
26.00 - 30.00 USD / Hourly
We are looking for an experienced Sr. Customer Service Representative to join our team in Fresno, California. This long-term contract position offers an exciting opportunity to work in the food and food processing industry, where you will play a vital role in maintaining strong customer relationships and ensuring seamless operations. The ideal candidate will excel in customer service, possess exceptional organizational skills, and have a proactive approach to problem-solving. Responsibilities: • Manage and coordinate customer orders, including pricing, document requests, and inquiries. • Address and resolve customer complaints promptly to ensure satisfaction. • Serve as a subject matter expert for designated systems, providing guidance to internal users. • Build and maintain strong relationships with customers and vendors to enhance competitive positioning. • Monitor and analyze customer data to ensure accuracy and integrity. • Assist with medium to complex data-driven projects aimed at improving operational efficiency. • Provide timely and effective communication to customers regarding order updates and resolutions. • Collaborate with cross-functional teams to streamline processes and improve customer experiences. • Ensure compliance with company policies and procedures in all customer interactions. • Handle customer inquiries with professionalism and a solution-oriented approach.
2026-03-09T20:48:48Z

Customer Service Representative

Richmond, VA
onsite
Temporary
16.41 - 19.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Richmond, Virginia. This long-term contract position requires someone who is detail oriented, passionate about assisting residents, and able to resolve issues efficiently. As part of the maintenance department, you will play a key role in ensuring quality service and smooth communication between residents and the maintenance team. Responsibilities: • Respond to incoming calls from residents regarding maintenance issues or concerns. • Accurately document and process service requests and work orders. • Coordinate with the maintenance team to ensure timely resolution of reported issues. • Provide clear and empathetic communication to residents regarding the status of their requests. • Maintain detailed records of interactions and follow-ups in the system. • Handle both inbound and outbound calls related to maintenance inquiries. • Ensure all service tickets are completed and passed to the appropriate team promptly. • Collaborate with team members to improve customer service processes and outcomes. • Adhere to company policies and procedures while delivering high-quality service.
2026-03-13T18:58:43Z

Customer Service / Call Center

Chattanooga, TN
remote
Temporary
16.00 - 20.00 USD / Hourly
Customer Service / Call Center Positions (Chattanooga & North Georgia – 100% Onsite)Are you looking to advance your career in customer service or call center roles? Robert Half Administrative, Customer Support, and Human Resources is actively hiring for 100% onsite positions with top employers in Chattanooga and North Georgia. We partner with leading organizations across a variety of industries to connect skilled professionals to rewarding opportunities. If you are seeking a position in administrative, customer support, or human resources, Robert Half is the only staffing service in the Chattanooga area specializing exclusively in these roles. Benefits of working with Robert Half Administrative, Customer Support, and Human Resources:<ul><li>Exclusive access to sought-after positions at respected local employers</li><li>Personalized career guidance and ongoing professional support</li><li>Opportunities across a wide range of industries for flexibility and growth</li><li>Specialized expertise in administrative, customer support, and HR placements</li><li>Proven track record of successful placements and advancement opportunities</li></ul>Ready to take the next step? Please submit your resume online and call our office for an immediate interview at 423-265-5561.Join Robert Half Administrative, Customer Support, and Human Resources—your local experts in building successful careers in Chattanooga and North Georgia.
2026-02-28T00:44:14Z

Customer Service Coordinator

Cincinnati, OH
onsite
Temporary
19.00 - 20.00 USD / Hourly
We are looking for a dedicated Prospecting Coordinator to join our team in Cincinnati, Ohio. In this contract role, you will play a vital part in supporting our manufacturing operations by providing exceptional customer service and handling various administrative tasks. This position offers an opportunity to work in a fast-paced environment where attention to detail and effective communication are highly valued. Responsibilities: • Respond promptly to inbound customer inquiries via phone and email, ensuring a high level of customer satisfaction. • Manage outbound calls to follow up on prospects and maintain clear communication with clients. • Accurately enter and update customer data into the CRM system while adhering to company standards. • Process orders and ensure all related documentation is completed in a timely manner. • Use Microsoft Excel to organize and analyze data for reporting purposes. • Collaborate with team members to address customer concerns and provide resolutions. • Maintain detailed records of all correspondence and interactions for future reference. • Assist in tracking and documenting customer feedback to improve service quality. • Coordinate with other departments to ensure seamless order fulfillment and customer satisfaction.
2026-02-27T13:58:46Z

Customer Service Representative

Tulsa, OK
onsite
Contract / Temporary to Hire
19.00 - 20.00 USD / Hourly
Job Title: Client Services Representative (Temp-to-Hire) Location: Tulsa, OK – 100% Onsite Schedule: Monday–Friday, 8:00 AM – 5:00 PM Pay: $19–$20/hour with increase upon permanent conversion Robert Half is seeking a Client Services Representative for a temp-to-hire opportunity with a well-known nationwide organization in Tulsa. This role is ideal for someone who enjoys helping others, has strong patience and communication skills, and thrives in a service-focused environment.This position supports clients throughout their experience with the organization by providing excellent customer service, processing paperwork, and maintaining accurate data across multiple systems. The role involves both phone and email communication, as well as occasional in-person client interactions. Key Responsibilities<ul><li>Assist clients through onboarding and enrollment processes</li><li>Provide friendly, professional support via phone, email, and occasional in-person interactions</li><li>Process paperwork and maintain accurate records in multiple systems</li><li>Perform detailed data entry while meeting deadlines</li><li>Respond to client inquiries, research issues, and provide timely resolutions</li><li>Communicate with internal teams to ensure client needs are addressed</li><li>Manage a fluctuating volume of inbound and outbound calls and emails</li><li>Maintain strong relationships with clients through clear and professional communication</li></ul>
2026-03-09T13:38:43Z

Customer Success Specialist

Battle Creek, MI
onsite
Contract / Temporary to Hire
17.41 - 21.50 USD / Hourly
We are looking for a dedicated and resourceful Customer Success Specialist to join our team in Battle Creek, Michigan. In this contract-to-permanent role, you will provide exceptional customer service and administrative support within a manufacturing company. This position offers the opportunity to grow with the organization and transition to a permanent role as the company continues to expand. This role is 100% onsite, M-F 8am-5pm. Responsibilities:• Respond to customer inquiries via phone and email, ensuring prompt and accurate resolutions.• Deliver detailed product information and address customer concerns to maintain satisfaction.• Support order processing by managing documentation and performing clerical tasks.• Organize and maintain office systems to ensure a smooth workflow.• Collaborate effectively with team members and management to meet business objectives.• Uphold a clean and organized workspace, contributing to a productive environment.• Utilize accounting software to support administrative functions without performing accounting tasks.• Ensure timely communication and follow-up with customers regarding requests and complaints.• Adapt to changing priorities and operate independently to meet deadlines.
2026-03-13T15:38:41Z

Customer Service Representative II

Baltimore, MD
onsite
Temporary
16.15 - 18.70 USD / Hourly
We are looking for dedicated and detail-oriented Customer Service Representatives to join our team in Baltimore, Maryland. This role involves providing exceptional support to customers while managing inbound calls and data entry tasks efficiently. As a long-term contract position, it offers stability and the opportunity to contribute to a local government agency's operations. Responsibilities: • Respond promptly to customer inquiries through inbound calls, ensuring a positive experience for all callers. • Accurately input and update customer data into the system, maintaining high levels of accuracy and confidentiality. • Address customer concerns and resolve issues with careful attention and in a timely manner. • Collaborate with team members to improve call center processes and enhance overall efficiency. • Follow established protocols and guidelines to handle calls and document interactions effectively. • Maintain a thorough understanding of services offered to provide accurate information to customers. • Monitor call volumes and prioritize tasks to meet daily performance goals. • Participate in training sessions and adapt to new procedures as needed. • Uphold a strong commitment to customer satisfaction while adhering to organizational standards.
2026-02-24T21:53:47Z

Medical Customer Service Representative

Baltimore, MD
remote
Temporary
17.00 - 22.00 USD / Hourly
A healthcare organization in Baltimore is seeking an experienced Customer Service Representative with a background in public health to join their team! In this contract position, you will handle high volumes of inbound calls related to public health information, ensuring callers receive accurate guidance and are directed to appropriate resources. This contract role requires strong communication skills and a commitment to excellent customer service, with the potential for extension based on organizational needs. Responsibilities:• Manage high volumes of inbound calls from the public, providing accurate information and support.• Follow established scripts and protocols to ensure consistent communication.• Maintain a detail-oriented and courteous demeanor while addressing caller inquiries.• Ask clarifying questions to understand caller needs and minimize errors.• Direct callers to the appropriate departments or resources based on their concerns.• Accurately document call details and interactions in the system.• Protect caller confidentiality and adhere to organizational policies.• Escalate complex or urgent issues in accordance with provided guidelines.• Work collaboratively with team members to ensure smooth operations.
2026-03-09T17:24:05Z

Customer Service Representative

Bridgeport, NJ
onsite
Temporary
25.00 - 27.50 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Bridgeport, New Jersey. This is a long-term contract position where you will play a key role in assisting customers, managing inquiries, and ensuring smooth order processes. The ideal candidate will have strong communication skills, the ability to work independently, and a proactive approach to problem-solving. Responsibilities: • Respond to inbound customer calls and address inquiries with attention to detail and in a timely manner. • Process customer orders with accuracy and attention to detail. • Coordinate with internal teams and external vendors to resolve issues and ensure customer satisfaction. • Schedule repair work and communicate with mechanics and vendors as needed. • Handle purchase orders, manage vendor communications, and oversee tow arrangements. • Close repair orders efficiently while maintaining clear records. • Utilize internal systems effectively, adapting quickly to the company's software. • Provide consistent updates to customers regarding their orders or service requests. • Ensure all interactions align with company policies and customer service standards.
2026-02-19T19:48:50Z

Customer Service Administrator

Troy, MI
onsite
Permanent
55000.00 - 65000.00 USD / Yearly
We are looking for a detail-oriented Benefits Administrator to join our team in Troy, Michigan. This role involves managing administrative tasks related to client services and benefits coordination while maintaining a high standard of attention to detail. The ideal candidate will bring strong organizational skills, adaptability, and a customer-focused approach to support daily operations effectively. Responsibilities: • Organize and manage schedules, service requests, and follow-up tasks with precision. • Draft and distribute client correspondence, updates, and essential documents. • Maintain accurate records, files, and logs to ensure seamless operations. • Perform administrative tasks such as data entry, scanning, and document management. • Collaborate with team members to address client needs and deliver excellent service. • Prioritize and manage multiple tasks in a fast-paced environment. • Assist with special administrative projects to support leadership. • Provide exceptional customer service through clear communication and responsiveness.
2026-03-06T16:14:05Z

Customer Service Representative

Pittsburgh, PA
onsite
Contract / Temporary to Hire
17.00 - 22.00 USD / Hourly
We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment. Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!Schedule/Hours• Monday thru Friday 7:45AM-9PM• Saturdays and Sundays 7:45AM -5PM• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only) Primary Responsibilities:Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:High School Diploma or GEDCollege a plus
2026-03-13T13:48:43Z

Call Center Representative

Irvine, CA
onsite
Temporary
21.00 - 22.00 USD / Hourly
We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality. Responsibilities: • Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences. • Provide timely feedback and coaching to improve team performance in sales and service. • Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions. • Partner with leadership to identify key training areas and implement improvement strategies. • Analyze performance metrics and trends, delivering actionable insights to management. • Cultivate a positive team environment that encourages growth and motivation. • Ensure adherence to organizational standards and customer service best practices. • Stay updated on industry trends and apply them to enhance training processes. • Collaborate with cross-functional teams to optimize customer service operations.
2026-03-12T17:48:42Z

Customer Service Representative

Metairie, LA
onsite
Contract / Temporary to Hire
16.00 - 18.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Metairie, Louisiana. This is a short-term contract to permanent position, offering an opportunity to grow within a dynamic and supportive environment. The ideal candidate will excel in delivering exceptional service, managing high call volumes, and maintaining a detail-oriented approach in all interactions. Responsibilities:• Respond to a high volume of customer inquiries, handling over 100 calls daily with efficiency and attention to detail.• Upload and organize documents into designated files, completing 20+ uploads per day.• Multitask effectively to manage various responsibilities simultaneously while maintaining accuracy.• Collaborate with team members to ensure a positive and productive work environment.• Address customer concerns with empathy and patience, including interactions with irate callers.• Utilize Microsoft Office tools, including Word, to perform administrative tasks.• Operate a multi-line phone system to manage incoming and outgoing calls.• Maintain a pleasant and detail-oriented demeanor in all customer and team interactions.• Uphold company service standards and contribute to overall customer satisfaction.
2026-03-06T21:08:42Z

Customer Service Representative

Mount Prospect, IL
onsite
Contract / Temporary to Hire
21.85 - 25.30 USD / Hourly
We are looking for a motivated Customer Service Representative to join our team in Mount Prospect, Illinois. This is a Contract to permanent position that offers the opportunity to demonstrate your skills in a dynamic environment. The role focuses on providing excellent support to clients while ensuring smooth communication and problem resolution. Responsibilities: • Respond promptly to inbound calls and address customer inquiries professionally. • Manage email correspondence to resolve issues and provide information. • Handle data entry tasks accurately to maintain organized records. • Schedule appointments and coordinate with clients as needed. • Process and enter customer orders efficiently to ensure timely delivery. • Collaborate with team members to address customer concerns effectively. • Use Microsoft Excel and Word to create and maintain reports. • Provide support in both inbound and outbound call scenarios. • Deliver exceptional customer service in a call center environment. • Maintain detailed and up-to-date documentation of customer interactions.
2026-03-02T19:43:47Z

Customer Service Associate

Rock Island, IL
onsite
Temporary
16.00 - 18.00 USD / Hourly
Customer Service AssociateRock Island, IL | Onsite | Contract-to-HireMonday-Friday | 9am-5pm We’re partnering with a locally owned business in Rock Island to find a Customer Service Associate who enjoys variety, staying active, and being part of a tight-knit team. This is a true wear-many-hats role — perfect for someone who doesn’t want to sit at a desk all day and thrives in a hands-on environment. Apply today! For more information: call Christin, Erin, or Lydia at (563) 359-7535. Responsibilities include:- Greet customers promptly at the front counter- Answer phones (high call volume during busy season)- Process payments (credit cards, invoices, POS system)- Assist office staff with filing, labeling, and tracking paperwork- Call customers with updates and scheduling information- Create sales orders and invoices- Stock and clean shelves; help keep the workspace organized What Success Looks Like in This Role:- Takes initiative and jumps in to help without being asked- Stays productive during slower moments by organizing, cleaning, or restocking- Builds rapport with repeat customers and remembers faces over time- Communicates professionally and stays focused during work hours- Shows up reliably and supports the team when things get busy
2026-02-27T13:18:43Z

Customer Success Specialist

Champlin, MN
onsite
Permanent
45000.00 - 55000.00 USD / Yearly
We are looking for a dedicated Customer Success Specialist to join our team in Champlin, Minnesota. In this role, you will play a vital part in ensuring customer satisfaction by providing accurate information, responding to inquiries, and maintaining attentive relationships. This position offers the opportunity to collaborate with the sales team and contribute to a positive customer experience. Responsibilities: • Collaborate with the sales team to consistently meet customer service expectations and ensure satisfaction. • Provide detailed and accurate information on pricing, inventory availability, shipping costs, and delivery timelines. • Handle customer inquiries, prepare quotations, and initiate purchase orders with precision. • Process orders, changes, and returns in accordance with company policies and procedures. • Foster strong relationships with customers by delivering friendly and attentive support. • Calculate pricing, discounts, shipping fees, and sales margins efficiently. • Investigate and resolve customer concerns such as product quality issues or shipment delays. • Recommend additional products and services to customers and close sales opportunities. • Perform administrative tasks, including maintaining customer records and organizing order documentation.
2026-03-02T22:13:39Z

Customer Care Specialist

Palo Alto, CA
onsite
Temporary
25.00 - 29.00 USD / Hourly
We are looking for a dedicated Part-Time Customer Care Specialist to join our team in Palo Alto, California. In this long-term contract position, you will play a key role in delivering exceptional service to patients, families, and staff members at our clients Care Gift Shops. Your contributions will enhance the overall customer experience by assisting with sales, inventory management, and merchandising while maintaining high attention to detail. Responsibilities:• Provide outstanding customer service by assisting clients in finding and purchasing retail items, offering product recommendations, and emphasizing quality and utility.• Process sales transactions efficiently, including handling cash, issuing change, and managing credit card payments using Point of Sale systems.• Ensure incoming shipments are accurately received, inspected, tagged, and displayed appropriately within retail locations.• Maintain inventory by fulfilling stock requests, organizing merchandise, and monitoring inventory levels in assigned zones.• Collaborate with leadership to implement merchandising strategies, offering creative ideas to enhance the shop’s aesthetic and customer appeal.• Conduct regular inventory cycle counts, compare results with system data, and work with the coordinator to address discrepancies.• Participate in physical inventory checks, assist with stock receiving, and maintain accurate inventory records.• Uphold the shop’s appearance by cleaning shelves, organizing fixtures, and replenishing merchandise as needed.• Adapt to a fast-paced environment, taking initiative and working effectively both independently and as part of a team.• Provide exceptional support to a diverse range of individuals, including patients, families, and executive leaders, while managing varying personalities and situations.
2026-03-04T17:04:09Z