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2 results for Comptia Remote Support jobs
- Medford, MA
- remote
- Temporary
- 25 - 30 USD / Hourly
- Hours: part-time 15-20 hours per week<br>Level 1 tasks - Onboarding tasks (permissions, etc.), hardware deployment, ordering hardware, inventory management, basic troubleshooting<br>3 days per week<br>Ideally the candidate will have exp with Windows, Mac, and Chromebooks.
- 2026-03-13T00:00:00Z
- New York, NY
- remote
- Temporary
- 23.75 - 27.5 USD / Hourly
- We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in New York, New York. As part of this long-term contract position, you will play a vital role in ensuring seamless IT support and troubleshooting for our organization. This role is ideal for someone with a strong technical background and excellent problem-solving skills.<br><br>Responsibilities:<br>• Provide first-level technical support to users by addressing hardware, software, and network-related issues.<br>• Manage and resolve service desk tickets efficiently while maintaining timely communication with end-users.<br>• Perform basic troubleshooting for Windows environments, identifying and resolving technical problems.<br>• Administer and maintain Active Directory, including user account setups and modifications.<br>• Assist with the installation, configuration, and updates of Windows 10 operating systems.<br>• Ensure the proper functioning of IT systems by monitoring performance and implementing necessary fixes.<br>• Document and track all support activities to maintain accurate records and improve processes.<br>• Collaborate with team members to escalate and resolve complex technical issues.<br>• Deliver exceptional customer service by providing clear guidance and support to users.<br>• Maintain compliance with organizational IT policies and procedures.
- 2026-03-11T00:00:00Z