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250 results for Compliance Reporting Analyst jobs

Data Analyst
  • New York, NY
  • remote
  • Temporary / Contract
  • 51.4615 - 59.587 USD / Hourly
  • We are looking for a Data Analyst to support a non-profit organization through careful analysis, issue tracking, and data-driven decision-making. This Long-term Contract position is ideal for someone who can work across ticketing workflows, service desk activity, and business systems to improve visibility and operational efficiency. The role calls for someone who can translate data into practical insights while collaborating with technical and administrative stakeholders.<br><br>Responsibilities:<br>• Analyze operational and service-related data to identify patterns, trends, and opportunities for process improvement.<br>• Monitor and evaluate ticketing system activity, producing reports that help teams prioritize issues and measure performance.<br>• Review service desk tickets to uncover recurring problems, support root-cause analysis, and recommend corrective actions.<br>• Partner with cross-functional teams to gather reporting needs and deliver accurate, timely insights for business decisions.<br>• Maintain and interpret data connected to networking and device management environments to support service quality.<br>• Assist with Salesforce administration-related reporting, data validation, and ongoing data accuracy efforts.<br>• Create dashboards, summaries, and ad hoc analyses that clearly communicate findings to technical and non-technical audiences.<br>• Support data-related activities tied to system or process changes when needed, ensuring documentation and reporting remain consistent.
  • 2026-06-19T00:00:00Z
Data Analyst
  • Philadelphia, PA
  • onsite
  • Temporary / Contract
  • 0 - 0 USD / Yearly
  • We are looking for an experienced Data Analyst to support healthcare initiatives in Philadelphia, Pennsylvania. This is a long-term contract position that requires strong analytical skills and a focus on fraud detection and prevention. The ideal candidate will leverage data-driven insights to enhance decision-making and ensure the integrity of healthcare operations.<br><br>Responsibilities:<br>• Conduct detailed data analyses to identify patterns of suspected fraud and anomalies in healthcare systems.<br>• Develop and implement fraud detection models using advanced analytics tools and techniques.<br>• Collaborate with cross-functional teams to investigate potential fraudulent activities and propose actionable solutions.<br>• Utilize platforms such as Epics and Chartmaxx to extract and analyze data effectively.<br>• Generate comprehensive reports and dashboards to present findings and support decision-making.<br>• Monitor ongoing healthcare operations to ensure compliance with anti-fraud protocols.<br>• Optimize data workflows and processes to enhance efficiency and accuracy.<br>• Stay updated on industry trends and best practices in fraud analytics and healthcare data analysis.<br>• Provide recommendations to improve system integrity and prevent future fraudulent activities.
  • 2026-06-15T00:00:00Z
Data Analyst
  • Irvine, CA
  • onsite
  • Temporary / Contract
  • 35.625 - 41.25 USD / Hourly
  • We are looking for a Data Analyst to support fraud detection and investigative reporting for a Long-term Contract opportunity based in Irvine, California. This role focuses on turning complex data into actionable insights that help identify suspicious activity, strengthen anti-fraud efforts, and support business decision-making. The ideal candidate brings strong analytical thinking, experience working with fraud-related datasets, and the ability to communicate findings clearly to stakeholders.<br><br>Responsibilities:<br>• Analyze transactional and behavioral data to uncover unusual patterns, emerging risks, and indicators of suspected fraud.<br>• Develop reports, dashboards, and data summaries that support fraud monitoring, case prioritization, and investigative follow-up.<br>• Partner with fraud prevention and investigation teams to translate data findings into practical actions and risk mitigation strategies.<br>• Review large datasets for inconsistencies, trends, and anomalies that may signal fraudulent activity or control weaknesses.<br>• Support ongoing anti-fraud initiatives by providing data-driven insights that improve detection accuracy and operational response.<br>• Document analytical findings in a clear and organized manner for business partners, investigators, and leadership review.<br>• Assist with refining data analysis methods and reporting processes to improve visibility into fraud trends and performance outcomes.
  • 2026-06-15T00:00:00Z
Data Analyst
  • Chatsworth, CA
  • onsite
  • Temporary / Contract
  • 19.7885 - 25 USD / Hourly
  • We are looking for a detail-oriented Data Analyst to join our team in California in a contract position with the potential to become permanent. This role is ideal for someone who enjoys working with sales and order data, organizing information into clear reports, and helping managers make informed decisions. The successful candidate will be comfortable handling large data sets, performing data entry, and using Excel to turn raw information into accurate, easy-to-read summaries.<br><br>Responsibilities:<br>• Gather information from multiple business systems and consolidate it into usable reports.<br>• Prepare sales-focused reporting that highlights high-value customers, including accounts with monthly purchases above established thresholds.<br>• Identify inactive customers by reviewing order history and flagging accounts with no recent purchasing activity.<br>• Organize, clean, and structure raw data so it can be reviewed quickly and used effectively by sales leadership.<br>• Build spreadsheets and tables that present key details in a clear, practical, and visually accessible format.<br>• Use Excel functions such as VLOOKUP and XLOOKUP to compare records, validate information, and improve reporting accuracy.<br>• Support day-to-day order processing by entering and maintaining data with a high level of precision.<br>• Communicate proactively when information is unclear, asking thoughtful questions to ensure accuracy and alignment.<br>• Provide analytical and administrative support to internal teams in an onsite office environment.
  • 2026-06-19T00:00:00Z
Data Analyst
  • Hampton, NH
  • onsite
  • Temporary / Contract
  • 0 - 0 USD / Yearly
  • We are looking for a detail-focused Data Analyst to join a utilities and infrastructure organization in Hampton, New Hampshire. This Long-term Contract opportunity is ideal for someone who can support reporting, data quality, and integration-related activities while working closely with project and business teams. The position will contribute during system implementation and continue to play an important role in ongoing reporting and data operations after launch.<br><br>Responsibilities:<br>• Partner with implementation stakeholders to develop reporting assets and organize supporting data documentation.<br>• Carry out system and user testing activities, record issues clearly, and help monitor them through resolution.<br>• Compare source and target data to identify discrepancies and support accurate reconciliation efforts.<br>• Assist with large-volume data validation and conversion tasks while following established quality standards.<br>• Maintain and enhance recurring reports that support day-to-day business decision-making.<br>• Keep report inventories and data documentation current to improve usability and governance.<br>• Perform routine data checks, bulk data updates, and file-based import activities with a high level of accuracy.<br>• Provide support for integration workflows and data movement processes, expanding ownership as experience grows.
  • 2026-06-10T00:00:00Z
Data Analyst
  • Gainesville, FL
  • onsite
  • Temporary to Hire
  • 0 - 0 USD / Yearly
  • We are looking for a Data Analyst to join a team in Florida on a contract basis with the potential for a permanent position. In this role, you will turn business needs into reliable reporting, data solutions, and actionable insights that support day-to-day operations and long-term decision-making. The position offers the opportunity to work across analytics, database management, integrations, and process improvement while partnering closely with both technical teams and business stakeholders.<br><br>Responsibilities:<br>• Create, refine, and optimize database queries across multiple query languages to support reporting, analysis, and operational needs.<br>• Partner with internal stakeholders to gather reporting goals, translate requirements into effective dashboards and visualizations, and enhance BI solutions over time.<br>• Build and maintain data interfaces that connect enterprise systems, databases, and external sources to ensure dependable data flow.<br>• Administer and monitor on-premise and cloud-based databases, helping maintain performance, availability, data quality, and security standards.<br>• Design and deliver custom analytics tools, automated workflows, and data-driven solutions that improve efficiency and align with business priorities.<br>• Provide advanced troubleshooting and support for BI, reporting, and analytics platforms, including handling escalated issues and assisting frontline support when needed.<br>• Prepare and update technical documentation for reports, integrations, databases, automated processes, and other data solutions.<br>• Contribute to ETL and pipeline activities that support consistent data transformation, movement, and accessibility across platforms.
  • 2026-06-17T00:00:00Z
Data Analyst
  • North Reading, MA
  • onsite
  • Temporary / Contract
  • 35 - 40 USD / Hourly
  • <p><strong>About the Role</strong></p><p>We are seeking a highly analytical and detail-oriented <strong>Business Analyst/Data Analyst</strong> to support a fast-paced Robotics Supply Chain organization. This role offers an exciting opportunity to work within a cutting-edge technology environment while gaining hands-on experience in procurement, supply chain operations, supplier management, and data analytics.</p><p>The ideal candidate will possess strong analytical capabilities, advanced Excel skills, and experience working with supply chain, procurement, or business operations data. This position will support ongoing sustaining programs, engineering change management activities, and daily supply-demand analysis for critical components.</p><p><strong>Key Responsibilities</strong></p><p>Supply Chain &amp; Procurement Support</p><ul><li>Support daily supply chain operations and component demand planning activities</li><li>Assist with Agile and Engineering Change Order (ECO) management processes</li><li>Create and manage purchase requisitions within procurement systems</li><li>Track purchase orders and monitor supplier delivery performance</li><li>Maintain supplier databases, procurement records, and documentation</li><li>Coordinate supplier communications regarding quotes, deliveries, and documentation</li></ul><p>Data Analysis &amp; Reporting</p><ul><li>Analyze supply and demand requirements for components</li><li>Create reports, dashboards, pivot tables, and spend analyses using Excel</li><li>Monitor supplier performance metrics, including on-time delivery</li><li>Maintain pricing databases and cost comparison models</li><li>Generate regular business reports and project status updates</li></ul><p>Supplier &amp; Cross-Functional Coordination</p><ul><li>Coordinate sample requests and supplier interactions with engineering teams</li><li>Assist with supplier onboarding and documentation management</li><li>Participate in supplier meetings and cross-functional project discussions</li><li>Support RFQ (Request for Quote) preparation and supplier evaluations</li></ul><p>Research &amp; Continuous Improvement</p><ul><li>Conduct supplier and market research</li><li>Compile competitive intelligence and pricing benchmarks</li><li>Support cost reduction and supplier consolidation initiatives</li><li>Help document and improve procurement processes and procedures</li></ul><p>Quality &amp; Compliance Support</p><ul><li>Track supplier quality metrics and performance indicators</li><li>Maintain supplier certification and compliance documentation</li><li>Assist with audit preparation and corrective action tracking</li></ul>
  • 2026-06-18T00:00:00Z
Data Analyst
  • Lewisville, TX
  • onsite
  • Permanent / Full Time
  • 75000 - 78000 USD / Yearly
  • <p>We are looking for a Data Analyst to support reporting, data interpretation, and decision making. This role turns business questions into clear data plans, builds practical reporting solutions, and delivers insights that non-technical stakeholders can use confidently. The position works across multiple databases and reporting tools to organize information, evaluate trends, and present findings in a concise and meaningful way.</p><p><br></p><p>Responsibilities:</p><p>• Translate stakeholder needs into organized data extraction and reporting approaches that support business decisions.</p><p>• Develop clear reports, analytical summaries, and impact models that make complex information accessible to operational teams.</p><p>• Query source systems and work with database structures, tables, and stored procedures across multiple platforms to gather accurate data.</p><p>• Combine information from different datasets to create reliable measures, validate results, and connect summary trends to detailed records.</p><p>• Build and maintain Excel-based dashboards, pivot-driven analyses, and presentation materials for business review discussions.</p><p>• Use SQL, Excel, Power BI, and presentation tools to deliver recurring and ad hoc analysis for business partners.</p><p>• Interpret relational data structures and support reporting solutions that align with data warehouse and schema design principles.</p><p>• Ensure all analytical work is completed with accuracy, professionalism, and consistency with organizational standarss</p>
  • 2026-06-11T00:00:00Z
Data Analyst
  • San Diego, CA
  • onsite
  • Temporary / Contract
  • 20 - 25 USD / Hourly
  • <p>We are looking for a Data Analyst to join a contract assignment supporting a high-volume accounting data initiative in Downtown San Diego, California. This role is centered on preparing, reviewing, and organizing large datasets so they can be accurately loaded into Yardi, with a strong emphasis on precision, consistency, and process adherence. The position is best suited for someone who is highly skilled in Excel, comfortable working independently, and able to manage detailed data tasks within project deadlines.</p><p><br></p><p>Responsibilities:</p><p>• Collect accounting-related data from source platforms and organize it for conversion into Yardi-compatible formats.</p><p>• Clean, standardize, and structure datasets to align with upload specifications and project rules.</p><p>• Compare source information against converted files to verify accuracy and investigate mismatches.</p><p>• Research routine data issues, correct inconsistencies, and resolve exceptions within established procedures.</p><p>• Carry out conversion activities according to documented workflows and recommend practical refinements when needed.</p><p>• Record reconciliation results, data updates, and supporting details to maintain clear project documentation.</p><p>• Assist with testing and quality review efforts to confirm data integrity throughout the conversion process.</p><p>• Partner with accounting, operations, and project stakeholders to keep deliverables on track and meet target timelines.</p><p>• Raise complex accounting or system-related concerns to project leadership for further review and guidance.</p>
  • 2026-06-17T00:00:00Z
Cyber Security Analyst
  • Albuquerque, NM
  • onsite
  • Temporary to Hire
  • 0 - 0 USD / Yearly
  • <p>Robert Half is seeking a Cybersecurity Analyst </p><p><br></p><p>The Cybersecurity Analyst applies working knowledge of cybersecurity concepts, tools, and processes to support threat detection, investigation, and response activities. This role operates with moderate independence on standard tasks, contributes to continuous improvement of security operations, and escalates complex or high-risk issues appropriately. The Analyst understands how cybersecurity activities protect member data and trust, and applies a consistent service mindset in all interactions.</p><p>________________________________________</p><p>Key Responsibilities</p><p>• Monitors, analyzes, and triages security alerts and events from tools such as SIEM, EDR/XDR, email security, and identity platforms, following documented procedures.</p><p>• Conducts initial investigations of security incidents, including log review, basic root cause analysis, and evidence collection, escalating when needed.</p><p>• Supports incident response activities by executing assigned response actions and documenting findings, timelines, and outcomes.</p><p>• Performs routine vulnerability scanning, validation, and remediation tracking, identifying trends or recurring issues for escalation.</p><p>• Assists with access reviews, privileged access monitoring, and IAM-related investigations following policy and approval workflows.</p><p>• Contributes to maintaining and improving standard operating procedures, playbooks, and technical documentation.</p><p>• Participates in threat intelligence review and applies indicators of compromise (IOCs) to detection tools under guidance.</p><p>• Supports security awareness activities, including phishing analysis, reporting metrics, and follow-up actions.</p><p>• Uses dashboards and reports to identify patterns or trends in alerts, vulnerabilities, or user behavior, asking questions to build analytical confidence.</p><p>• Collaborates with IT, cloud, and business teams to support secure configurations and remediation efforts.</p><p>• Provides guidance to Level 1 analysts during routine investigations and shares lessons learned with the team.</p><p>• Supports assigned project tasks or portions of larger initiatives, tracking progress and communicating status or risks.</p><p>• Participates in tabletop exercises, audits, and compliance activities related to NIST, CIS Controls, and regulatory expectations.</p><p>• Performs other related duties as assigned.</p><p><br></p>
  • 2026-06-08T00:00:00Z
Vendor Administration Analyst
  • Needham, MA
  • onsite
  • Temporary / Contract
  • 24 - 27 USD / Hourly
  • <p>We are looking for a detail-oriented Vendor Administration Analyst to support vendor oversight activities within a banking environment in the greater Boston area, Massachusetts. This Long-term Contract position focuses on coordinating vendor-related administration, reviewing invoices for key third-party providers, and delivering accurate reporting that supports business operations. The ideal candidate will bring strong analytical skills, sound judgment, and the ability to work across multiple teams while maintaining compliance and process accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate day-to-day administrative activities tied to vendor oversight and third-party support processes.</p><p>• Review invoices from critical and high-priority vendors to confirm accuracy, completeness, and alignment with established expectations.</p><p>• Prepare recurring monthly reports related to vendor activity, invoice status, and supporting metrics for internal stakeholders.</p><p>• Serve as a resource for business teams by answering questions and providing guidance on vendor management procedures and documentation.</p><p>• Maintain organized records for vendor-related materials, ensuring information is current, accessible, and properly tracked.</p><p>• Support relationship management efforts with external vendors by following up on documentation, issue resolution, and operational requests.</p><p>• Assist with risk-aware review activities by identifying discrepancies, escalating concerns, and helping ensure adherence to banking standards.</p><p>• Contribute to additional administrative and reporting assignments as business needs evolve.</p>
  • 2026-06-18T00:00:00Z
Help Desk Analyst
  • Uniontown, OH
  • onsite
  • Temporary / Contract
  • 0 - 0 USD / Yearly
  • <p>We are looking for a Help Desk Analyst to join a long-term contract opportunity supporting a large-scale infrastructure upgrade for corporate sites in Green, Ohio. In this role, you will provide technical assistance tied to equipment validation and end-user support during a nationwide network improvement initiative. The ideal candidate brings a service-focused mindset, strong troubleshooting ability, and the discipline to document issues accurately in a fast-paced support environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide frontline technical support for users by diagnosing and resolving hardware, software, and connectivity issues related to the upgrade effort.</p><p>• Perform pre-deployment and post-deployment checks on IT equipment to confirm readiness, functionality, and compliance with project standards.</p><p>• Record incidents, service requests, and resolution details in the ticketing system with a high degree of accuracy and completeness.</p><p>• Assist with troubleshooting Windows-based devices and user account issues to minimize downtime and maintain productivity.</p><p>• Support validation activities across a high volume of locations by following established procedures and escalating exceptions when needed.</p><p>• Communicate clearly with internal stakeholders, end users, and project team members regarding issue status, next steps, and resolutions.</p><p>• Work within an assigned support team schedule and collaborate closely with team leads to meet project timelines and service expectations.</p>
  • 2026-06-16T00:00:00Z
Help Desk Analyst
  • Decatur, GA
  • onsite
  • Temporary / Contract
  • 23.75 - 27.5 USD / Hourly
  • We are looking for a Help Desk Analyst to support end users across a government environment in Decatur, Georgia. This Long-term Contract position is ideal for someone who combines strong technical troubleshooting ability with a service-focused approach to resolving day-to-day hardware, software, and access issues. The person in this role will help maintain reliable IT operations by addressing support requests, guiding users through solutions, and contributing to ongoing training and process improvement efforts.<br><br>Responsibilities:<br>• Respond to technical support requests from end users and resolve issues related to desktops, software applications, account access, and general workstation functionality.<br>• Investigate incidents thoroughly, determine root causes where possible, and escalate more complex problems to appropriate technical teams for further resolution.<br>• Manage service desk tickets by documenting reported issues, updating user information, and tracking each request through completion.<br>• Guide staff through step-by-step troubleshooting procedures using clear communication and a customer-focused approach.<br>• Configure hardware and assist with end-user device setup to ensure equipment is ready for operational use.<br>• Monitor open support items, provide timely follow-up to users, and confirm that issues are fully resolved before closing tickets.<br>• Maintain accurate records of support activity and prepare reports that reflect trends, recurring issues, and service performance.<br>• Partner with training and development teams to identify knowledge gaps and deliver instruction on system functionality and job-related applications.<br>• Suggest practical updates to support processes and documentation to improve service quality and operational efficiency.
  • 2026-06-11T00:00:00Z
Help Desk Analyst
  • North Syracuse, NY
  • onsite
  • Temporary / Contract
  • 20 - 22 USD / Hourly
  • We are looking for a Help Desk Analyst to provide front-line technical support for end users in Syracuse, New York. This Contract position is ideal for someone with at least 1 year of experience handling service desk requests, resolving Windows-related issues, and supporting user accounts in Active Directory. The role focuses on delivering timely assistance, diagnosing common hardware and software problems, and ensuring a dependable support experience across the organization.<br><br>Responsibilities:<br>• Respond to incoming support requests and document all issues, updates, and resolutions within the service desk ticketing system.<br>• Troubleshoot day-to-day technical problems involving Windows 10 and Windows 11 devices, including login, software, and basic workstation issues.<br>• Assist users with account access, password resets, and directory-related support tasks within Active Directory.<br>• Investigate reported incidents, identify root causes for common technical issues, and apply appropriate fixes or escalate when necessary.<br>• Provide clear guidance to employees on standard technology issues and help them follow established support procedures.<br>• Maintain accurate records of support activity, recurring issues, and completed resolutions to support service quality and reporting.
  • 2026-06-17T00:00:00Z
Help Desk Analyst
  • Philadelphia, PA
  • onsite
  • Temporary to Hire
  • 0 - 0 USD / Yearly
  • <p>Our team is hiring a Help Desk Analyst for a client based in the Philadelphia, Pennsylvania area. This is a long term contract to hire based opportunity and is mainly remote. Candidates must reside in PA, NJ or DE for consideration. The shift we are hiring for is Saturday to Wednesday 10am-630pm. Please apply only if you are interested and available for this shift! </p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming service desk requests and document issues clearly to ensure timely follow-up and resolution.</p><p>• Troubleshoot hardware, software, and operating system problems for users working in Microsoft Windows 10 environments.</p><p>• Assist with account access, password support, and user administration tasks within Active Directory.</p><p>• Diagnose basic technical issues, identify root causes, and escalate more complex problems when needed.</p><p>• Provide clear guidance to end users on system use, common fixes, and best practices to minimize recurring issues.</p><p>• Track, update, and close support tickets accurately while maintaining strong customer service throughout the support process.</p><p><br></p>
  • 2026-06-15T00:00:00Z
Help Desk Analyst
  • Los Angeles, CA
  • onsite
  • Temporary to Hire
  • 22.8 - 26.4 USD / Hourly
  • We are looking for a Help Desk Analyst to support end users across a mission-driven non-profit organization in Los Angeles, California. This contract opportunity with permanent potential is ideal for someone who enjoys hands-on technical support, communicates well with a wide range of users, and can balance ticket resolution with device preparation and deployment. The role will focus on delivering dependable day-to-day assistance in a Microsoft-based environment while helping maintain equipment readiness and user access. You will work across two nearby buildings and contribute to ongoing endpoint setup, account support, and workstation refresh efforts.<br><br>Responsibilities:<br>• Deliver first-line technical assistance by resolving common user issues related to login access, permissions, device setup, and general workstation support.<br>• Manage incoming service requests in a ticketing platform, prioritize daily support needs, and provide timely updates to users and internal stakeholders.<br>• Reset passwords and adjust user access rights to ensure employees can securely access the tools and systems they need.<br>• Prepare, image, configure, and upgrade laptops and desktops using Microsoft Intune and manual processes where needed.<br>• Wipe and sanitize hard drives, retire outdated equipment, and assist with hardware cleanup and replacement activities.<br>• Split time between hands-on ticket support and coordinating equipment ordering, staging, swapping, and deployment for end users.<br>• Provide on-site technical coverage for staff working in two buildings located across from one another.<br>• Support onboarding tasks by setting up accounts, devices, and Microsoft 365 access for new users.<br>• Assist with endpoint and identity-related work in a hybrid Microsoft environment that includes Active Directory, Microsoft 365, and Entra ID.<br>• Contribute to workstation standardization, security improvement efforts, and broader cloud readiness activities across multiple branch locations.
  • 2026-06-03T00:00:00Z
Help Desk Analyst
  • San Francisco, CA
  • onsite
  • Temporary / Contract
  • 30 - 35 USD / Hourly
  • <p>We are looking for a Help Desk Analyst to deliver on-site tier one technical assistance and dependable end-user support for a busy architecture environment in San Francisco, California. This is a contract position is ideal for someone who enjoys solving day-to-day IT issues, maintaining smooth office technology operations, and providing a high level of service in a fast-moving workplace. The role requires a hands-on, detail-oriented individual who can communicate clearly, manage competing priorities, and contribute to a positive support experience for employees and teams.</p><p><br></p><p>This contract requires on-site between both the Oakland and San Francisco offices.</p><p><br></p><p>Responsibilities:</p><p>• Provide first-level technical support for hardware, software, and workplace technology issues, resolving incidents efficiently and escalating complex problems when needed.</p><p>• Manage service desk requests from intake through closure, ensuring timely follow-up, accurate updates, and strong customer service throughout the support process.</p><p>• Support Windows and Mac-based desktops and laptops by diagnosing user issues, performing basic troubleshooting, and restoring functionality with minimal disruption.</p><p>• Maintain user accounts and access within Active Directory, including routine updates, permissions support, and account-related assistance.</p><p>• Deliver on-site audio-visual and meeting room support to help presentations, conferences, and daily collaboration tools run smoothly.</p><p>• Assist with office technology operations across assigned work locations and provide remote support to additional teams when required.</p><p>• Coordinate device setup, workstation readiness, and general technical onboarding support for employees and contractors.</p><p>• Contribute to operational continuity by documenting recurring issues, tracking solutions, and helping improve support processes over time.tie</p>
  • 2026-06-10T00:00:00Z
Help Desk Analyst
  • Vista, CA
  • onsite
  • Temporary / Contract
  • 28.5 - 33 USD / Hourly
  • We are looking for a Help Desk Analyst to support end users in Vista, California through hands-on technical troubleshooting and responsive day-to-day assistance. This Long-term Contract position is ideal for someone who is comfortable working across Windows and Mac environments while supporting tools such as Microsoft 365, Google Workspace, and related hardware. The role requires a service-focused, detail-oriented individual who can explain solutions clearly and provide dependable support to team members with varying levels of technical experience.<br><br>Responsibilities:<br>• Provide frontline technical support for desktop, laptop, and peripheral issues in both Windows and Mac environments.<br>• Diagnose and resolve hardware, software, and access-related problems with a strong focus on break/fix work.<br>• Assist users with Microsoft 365 and Google Workspace applications, including account access and productivity tool support.<br>• Support Active Directory tasks such as user account assistance, password resets, and basic access troubleshooting.<br>• Communicate technical guidance in a clear, approachable way for employees who may have limited technical knowledge.<br>• Document issues, resolutions, and recurring support trends to help improve service quality and response efficiency.<br>• Collaborate with other IT team members to escalate complex problems and ensure timely issue resolution.
  • 2026-06-02T00:00:00Z
Help Desk Analyst
  • Holland, OH
  • onsite
  • Temporary / Contract
  • 0 - 0 USD / Yearly
  • <p>We are looking for a Help Desk Analyst to join a high-volume support environment in Holland, Ohio. This long-term contract position is ideal for someone who enjoys assisting customers, troubleshooting basic technical issues, and documenting each interaction with accuracy. The role supports incoming Tier 1 requests, monitors overnight ticket activity, and helps ensure service issues are routed quickly and appropriately. Success in this position requires strong communication, sound judgment, and a steady approach in a fast-moving customer service setting.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound support calls professionally and deliver timely assistance to customers experiencing service or equipment issues.</p><p>• Review incoming service tickets, assess urgency, and determine the correct next step based on established support procedures.</p><p>• Troubleshoot entry-level technical problems efficiently and gather the information needed to support resolution.</p><p>• Escalate incidents to the appropriate internal teams when issues require advanced support or immediate attention.</p><p>• Create, update, and maintain service tickets for every customer interaction, ensuring notes are complete, accurate, and easy to follow.</p><p>• Monitor ticket activity during assigned shifts, including overnight coverage, to help address time-sensitive support needs.</p><p>• Confirm that system settings or configurations have been properly tested and are functioning as expected before closing or advancing requests.</p><p>• Provide clear documentation of actions taken, customer communications, and troubleshooting steps throughout the support process.</p><p>• Contribute to overall service center operations by handling additional support-related tasks as needed.</p>
  • 2026-06-19T00:00:00Z
Help Desk Analyst
  • Uniontown, OH
  • onsite
  • Temporary / Contract
  • 0 - 0 USD / Yearly
  • <p>We are looking for a Help Desk Analyst to join a long-term contract opportunity supporting a large-scale infrastructure initiative in Green, Ohio. In this role, you will provide technical assistance tied to equipment validation and user support activities across a broad network of corporate locations. This position is well suited for someone with prior help desk or call center experience who can manage issues accurately, communicate clearly, and maintain thorough records.</p><p><br></p><p>Responsibilities:</p><p>• Provide frontline technical support for hardware and desktop-related issues connected to a nationwide infrastructure upgrade.</p><p>• Perform pre-deployment and post-deployment checks to confirm IT equipment is functioning properly before and after switch-related work.</p><p>• Document incidents, outcomes, and follow-up actions in the service desk ticketing system with a high degree of accuracy.</p><p>• Troubleshoot Windows-based workstation issues and resolve common user problems through established support procedures.</p><p>• Assist with Active Directory tasks such as basic account support and access-related issue handling.</p><p>• Communicate with users, internal teams, and project stakeholders to clarify problems and provide timely status updates.</p><p>• Escalate complex technical concerns when needed while ensuring all relevant details are captured for efficient resolution.</p><p>• Support assigned coverage schedules as part of a team-based service model aligned to project needs.</p>
  • 2026-06-19T00:00:00Z
Help Desk Analyst
  • Kalamazoo, MI
  • onsite
  • Temporary / Contract
  • 18 - 22 USD / Hourly
  • We are looking for an entry-level Help Desk Analyst to join an education-focused organization in Kalamazoo, Michigan on a Contract basis. This opportunity is ideal for someone with foundational technical skills who enjoys hands-on troubleshooting and supporting end users with device-related needs. The role centers on preparing, replacing, and updating workstation equipment while helping maintain a smooth experience for staff and students.<br><br>Responsibilities:<br>• Provide first-line technical assistance for desktop, software, and hardware issues encountered by end users.<br>• Support device replacement activities by setting up, exchanging, and verifying equipment for daily use.<br>• Perform equipment refresh tasks, including uninstalling older workstations and preparing updated devices for deployment.<br>• Troubleshoot basic problems involving PCs, desktops, and related software to restore functionality quickly.<br>• Assist with Chromebook setup, support, and issue resolution when assigned.<br>• Track completed work accurately and communicate status updates to the appropriate team members.<br>• Test devices after installation or repair to confirm they are functioning properly before handoff.<br>• Maintain an organized work area and handle technology assets carefully during support and deployment activities.
  • 2026-06-11T00:00:00Z
Help Desk Analyst
  • New York, NY
  • onsite
  • Temporary / Contract
  • 23.75 - 27 USD / Hourly
  • We are looking for a Help Desk Analyst to support summer technology operations in New York, New York. This is a Contract position focused on keeping Chromebook devices ready for student and staff use during July and August. The person in this role will handle device upkeep, resolve hardware-related issues, and help maintain an organized support process in a fast-paced environment.<br><br>Responsibilities:<br>• Inspect, troubleshoot, and repair Chromebook devices to keep equipment in working condition throughout the summer period.<br>• Perform routine maintenance tasks such as cleaning, testing, updating, and preparing laptops for distribution or redeployment.<br>• Track reported device issues, document completed work, and maintain accurate service records for inventory and support purposes.<br>• Identify hardware problems efficiently and determine whether units should be repaired, reconfigured, or set aside for replacement.<br>• Coordinate device intake and return processes to ensure technology assets are handled in an organized and timely manner.<br>• Support general help desk activities by responding to basic technical questions and escalating more complex issues when needed.
  • 2026-06-19T00:00:00Z
Help Desk Analyst
  • Hemet, CA
  • onsite
  • Temporary / Contract
  • 25.65 - 29.7 USD / Hourly
  • We are looking for a Help Desk Analyst to support day-to-day technology needs for an education environment in Hemet, California. This is a Contract position focused on providing responsive technical assistance for students, staff, and classrooms across multiple campus settings. The ideal candidate will deliver dependable support for devices, operating systems, and network-related issues while helping maintain a productive learning environment.<br><br>Responsibilities:<br>• Provide first-line technical support for student and staff hardware, software, and connectivity issues across school sites.<br>• Diagnose and resolve problems involving Chromebooks, iPads, Windows-based computers, and other classroom technology.<br>• Manage incoming service desk requests, document resolutions, and follow up to ensure tickets are completed accurately and on time.<br>• Install, configure, and deploy devices and related technology equipment for classrooms, offices, and shared campus spaces.<br>• Assist educators and school personnel with technology setup, troubleshooting, and day-to-day usage needs in instructional settings.<br>• Support user account access and basic administrative tasks within Active Directory and Microsoft Windows environments.<br>• Perform routine troubleshooting to identify root causes and escalate more complex technical issues when necessary.
  • 2026-06-12T00:00:00Z
Help Desk Analyst II
  • Milwaukee, WI
  • onsite
  • Temporary to Hire
  • 28.5 - 33 USD / Hourly
  • <p>We are looking for a Help Desk Analyst II to provide dependable technical support for employees across desktop, laptop, Mac, and mobile environments in Milwaukee, Wisconsin. This contract opportunity with permanent potential is ideal for someone who enjoys solving end-user issues, improving day-to-day technology experiences, and working across a broad range of endpoint and collaboration tools. The person in this role will deliver hands-on and remote assistance, support device lifecycle activities, and help maintain secure, productive office technology operations.</p><p>This is a hybrid role with required</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for Windows PCs, Macs, laptops, and mobile devices by resolving hardware, software, operating system, account, and configuration issues.</p><p>• Prepare and maintain standardized device builds for Windows and macOS systems, including image creation, configuration updates, and deployment support.</p><p>• Administer and support Microsoft 365 services by assisting with user setup, license management, Intune administration, and collaboration platforms such as Teams and Zoom.</p><p>• Assist with endpoint security efforts by supporting antivirus tools, patch compliance, device protection measures, and enforcement of established security settings.</p><p>• Configure and manage mobile devices using Intune or similar management platforms, including provisioning, policy application, compliance monitoring, and asset tracking.</p><p>• Troubleshoot and maintain workplace technology such as printers, copiers, and video conferencing equipment to minimize interruptions for end users.</p><p>• Respond to incidents and service requests through both onsite and remote support, record all work in the ticketing system, escalate complex issues appropriately, and keep users informed throughout resolution.</p><p>• Support backup and recovery activities for endpoint devices while following established data retention and protection standards.</p><p>• Contribute to hardware and software purchasing activities by helping identify technology needs and supporting procurement requests.</p>
  • 2026-06-17T00:00:00Z
Help Desk Analyst II
  • Bartlett, IL
  • onsite
  • Temporary to Hire
  • 31.53 - 40.41 USD / Hourly
  • We are looking for a Help Desk Analyst II to join a team in Illinois in a contract capacity with the potential for a permanent role. This role is ideal for someone who enjoys solving technical problems across end-user systems, network-connected devices, and core desktop environments while delivering dependable support to internal users. The position offers a hands-on opportunity to work across Level 1 and Level 2 support needs, troubleshoot a wide range of issues, and build experience in infrastructure, security, and day-to-day IT operations.<br><br>Responsibilities:<br>• Provide front-line and second-level technical support for desktop systems, laptops, and end-user technology in both on-site and remote settings.<br>• Diagnose and resolve issues involving workstations, peripherals, wireless connectivity, printers, and other network-attached equipment.<br>• Support daily operations of network hardware by assisting with switches, routers, wireless access points, and related connectivity concerns.<br>• Manage service desk requests, document troubleshooting steps, and ensure timely follow-up through ticket resolution.<br>• Assist with user account support and routine administrative tasks within Active Directory and Windows-based environments.<br>• Help maintain secure and stable systems by supporting patching activities, endpoint protection tools, antivirus measures, and basic firewall-related tasks.<br>• Contribute to backup monitoring and support basic recovery procedures to help maintain business continuity.<br>• Escalate more complex technical incidents when needed while continuing to communicate clearly with users and internal IT teams.
  • 2026-06-18T00:00:00Z
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