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133 results for Collections Specialist jobs

Collections Specialist

Cheshire, CT
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are looking for a detail-oriented Collections Specialist to join our team on a contract basis in Cheshire, Connecticut. In this role, you will play a key part in managing accurate billing processes and ensuring timely collections while maintaining clear and effective communication with clients. This is an excellent opportunity to contribute your expertise in collections and accounting to a dynamic environment. Responsibilities: • Maintain accurate records of customer accounts in QuickBooks, including detailed notes on collections activities. • Provide accounting clerks with up-to-date lists of customers requiring collections follow-up. • Ensure accurate invoicing by thoroughly understanding client agreements, including contract terms, payment methods, and any third-party or subsidiary involvement. • Verify and supply all necessary documentation, such as signed contracts, sales orders, and work orders, to complete the invoicing process. • Review, edit, and validate billing documents to ensure they are accurate and complete before submission. • Submit invoices to customers in accordance with their specific requirements and preferences. • Confirm the correct tax status for all invoices to ensure compliance. • Address and resolve customer inquiries related to invoicing and collections in a timely manner. • Collaborate with the Accounting Manager on additional tasks and projects as needed.
2026-04-16T00:00:00Z

Collections Specialist

Cincinnati, OH
onsite
Permanent / Full Time
40000 - 50000 USD / Yearly
We are looking for a detail-oriented Medical Claims Analyst to join our team in Cincinnati, Ohio. In this role, you will analyze and adjudicate medical claims for a self-funded union health plan, ensuring compliance with plan documents and collective bargaining agreements. This position is ideal for someone with strong analytical skills and a thorough understanding of health insurance processes. Responsibilities:<ul><li>Review, analyze, and adjudicate medical claims for a self‑funded union health plan in accordance with plan documents, SPD, and collective bargaining agreements</li><li>Interpret benefits, eligibility, coverage limits, and exclusions to ensure accurate claim determination</li><li>Apply applicable fee schedules, contracts, and network guidelines</li><li>Identify and resolve claim discrepancies, overpayments, coordination of benefits (COB), subrogation, and eligibility issues</li><li>Research, process, and respond to participant, provider, and union inquiries regarding claim status and benefit interpretation</li><li>Prepare written explanations of benefits (EOBs) and appeal decisions with clear, compliant documentation</li><li>Assist with first‑ and second‑level appeals, audits, and regulatory requests</li><li>Ensure compliance with ERISA, HIPAA, ACA, and other applicable regulations</li><li>Collaborate with internal teams, trustees, TPAs, stop‑loss carriers, and network vendors as needed</li><li>Maintain accurate claim documentation and meet established productivity and quality standards</li><li>Identify trends or recurring issues and recommend process improvements</li></ul>
2026-04-22T00:00:00Z

Collections Specialist

Greensboro, NC
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team in Greensboro, North Carolina. In this long-term contract role, you will play a pivotal part in managing and resolving outstanding accounts, ensuring timely payments, and maintaining positive relationships with clients. This position offers an excellent opportunity to leverage your expertise in commercial and consumer collections. Responsibilities: • Contact clients to follow up on overdue payments and resolve outstanding balances. • Analyze account histories to identify discrepancies and implement corrective actions. • Collaborate with internal teams to address billing issues and streamline collection processes. • Maintain accurate records of collection activities and update account information regularly. • Negotiate payment plans with customers to ensure compliance and satisfaction. • Monitor aging accounts and prioritize collection efforts based on risk levels. • Ensure adherence to company policies and legal regulations during collection activities. • Provide regular reports on collection performance and account statuses to management. • Develop strategies to improve collection rates and minimize account delinquencies. • Handle escalated collection cases with professionalism and efficiency.
2026-04-07T00:00:00Z

Collections Specialist

Belmar, NJ
onsite
Temporary / Contract
20 - 25 USD / Hourly
We are looking for a skilled and organized Collections Specialist to join our team!! Based in Monmouth County, New Jersey, this role involves overseeing customer credit applications, maintaining accurate records, and proactively managing collections activities. The ideal candidate excels at communicating with business clients and thrives in a collaborative and fast-paced environment. Responsibilities:• Process and evaluate customer credit applications, ensuring accuracy and completeness.• Conduct credit reference checks to verify customer eligibility.• Set up and maintain customer banking information within accounting systems.• Keep customer accounts updated and accurately recorded in the system.• Make outbound collection calls to business clients, including contractors and small to mid-sized companies, to address outstanding balances.• Regularly review aging reports and follow up on overdue payments.• Investigate and resolve payment discrepancies by collaborating with relevant internal departments.• Ensure compliance with company policies while managing credit and collection tasks.• Build and maintain positive relationships with customers to facilitate payment resolutions.
2026-04-20T00:00:00Z

Collections Specialist

Tonawanda, NY
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a skilled Collections Specialist to join our team in Tonawanda, New York. In this Contract to permanent position, you will be responsible for managing accounts receivable, resolving customer disputes, and ensuring timely collections for a designated portfolio of clients. This position is ideal for someone with a strong background in collections and customer service who thrives in a fast-paced environment. Responsibilities: • Oversee accounts receivable for a portfolio of customers, ensuring prompt invoice collection and minimizing financial losses. • Investigate and resolve customer disputes, providing accurate documentation and exceptional service. • Collaborate with the credit department to assess and manage credit risk for assigned accounts. • Set annual personal goals aligned with company objectives and track progress toward achievement. • Coordinate with sales and operations teams to address challenges related to collections, including customer restrictions or account changes. • Utilize key systems and software tools to research, retrieve, and share necessary documentation with customers. • Perform skip tracing, process refunds, and address returned checks and mail as part of collections support. • Manage the preparation of dunning letters, collection agency packages, and third-party inquiries. • Assist with unassigned accounts by handling release calls and ensuring proper payment processing. • Complete additional tasks as required to support collections and customer account management.
2026-04-17T00:00:00Z

Collections Specialist

Akron, OH
onsite
Temporary / Contract
20 - 25 USD / Hourly
Our team is seeking a skilled Collections Specialist for a contract opportunity in Akron, Ohio. The Collections Specialist will be responsible for managing high-volume collections and fostering strong client relationships within the manufacturing and distribution industry. This role is ideal for detail-oriented professionals with excellent communication abilities who thrive in a dynamic, collaborative environment.Key Responsibilities:<ul><li>Manage a high volume of collections activities accurately and efficiently, ensuring adherence to established processes.</li><li>Build and maintain positive client relationships to encourage timely payment and future collaboration.</li><li>Communicate professionally and clearly with clients and internal stakeholders via email, phone, and written correspondence.</li><li>Review and analyze customer accounts, monitor payment status, and resolve inconsistencies in a timely manner.</li><li>Collaborate cross-functionally with vendors and internal departments to effectively manage billing and collection processes.</li><li>Utilize Microsoft Excel to track collection data, monitor outstanding balances, and generate reporting as needed.</li><li>Oversee credit terms and ensure customer compliance with company policies and procedures.</li><li>Respond promptly to customer inquiries regarding account or payment issues, ensuring client satisfaction.</li><li>Apply best practices in collections strategies to align with manufacturing and distribution industry standards.</li></ul>
2026-04-03T00:00:00Z

Collections Specialist

Cleveland, OH
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a Collections Specialist to support business-to-business accounts receivable activities for a growing team in Independence, Ohio. This contract opportunity with permanent potential is ideal for someone who is confident communicating with customers, managing outstanding balances, and keeping account records accurate and up to date. The role combines direct collection efforts with administrative follow-through to help maintain healthy cash flow and strong customer account management. Responsibilities: • Manage business-to-business collection efforts by contacting customers regarding past-due balances and working toward timely resolution. • Maintain accurate customer account details by reviewing and updating records as needed. • Track purchase order status and follow up with customers to obtain, confirm, or clarify outstanding PO information. • Monitor open receivables and document collection activity, customer responses, and payment commitments. • Partner with internal stakeholders to address billing questions and resolve account issues that may delay payment. • Use company systems and tools to review account activity, record updates, and support daily collections workflows. • Prioritize a high-volume workload while meeting deadlines and maintaining consistent follow-up with assigned accounts.
2026-04-21T00:00:00Z

Collections Specialist

Saint Louis, MO
onsite
Temporary / Contract
0 - 0 USD / Yearly
Collections Specialist Our company is actively seeking a detail-oriented and motivated Collections Specialist to join our team on an ongoing basis. This position is ideal for individuals who excel at building relationships, resolving billing issues, and ensuring timely payments. Key Responsibilities: Contact clients to collect outstanding payments and resolve past-due accounts Research and investigate account discrepancies and payment delays Maintain accurate records of all communications and collection activities Coordinate with internal teams to resolve billing issues and disputes Prepare and distribute regular reports on collection status and aging accounts Adhere to all applicable laws and regulations in the collections process Provide excellent customer service while balancing company objective Why Join Us? Supportive and detail oriented team environment Ongoing role with potential for advancement Exposure to a variety of clients and industries Advance your career in collections—apply today online or through our Robert Half app!
2026-04-17T00:00:00Z

Collections Specialist

Decatur, AL
onsite
Temporary to Hire
21 - 23 USD / Hourly
We are looking for a skilled Collections Specialist to join our team in Decatur, Alabama. In this Contract-to-permanent position, you will play a key part in managing and optimizing credit and collections processes for commercial and consumer accounts. If you have a strong background in collections, billing, and credit management, we invite you to apply and contribute to our environmental industry organization. Responsibilities: • Handle commercial and consumer account collections with accuracy and professionalism. • Monitor outstanding balances and ensure timely follow-ups to secure payments. • Develop effective strategies to minimize overdue accounts and improve cash flow. • Perform detailed account reconciliations to verify and resolve discrepancies. • Collaborate with internal teams to ensure seamless billing and credit processes. • Utilize advanced Excel skills to analyze data and create reports related to collections. • Maintain compliance with company policies and relevant regulations in all collection activities. • Communicate effectively with clients to resolve payment issues while maintaining positive relationships. • Participate in the development and implementation of improved collection processes. • Ensure documentation is accurate and up-to-date for all credit and collection activities.
2026-04-22T00:00:00Z

Collections Specialist

Plaquemine, LA
onsite
Temporary / Contract
19 - 21 USD / Hourly
We are looking for a Collections Specialist to support member account resolution for a credit union in Louisiana. This long-term contract opportunity is ideal for someone who combines strong collections knowledge with a service-focused approach to helping members navigate payment solutions. In this role, you will manage past-due accounts with care, maintain accurate documentation, and work closely with internal partners to promote positive member experiences and account accuracy. Responsibilities: • Oversee collection activities for delinquent member accounts and pursue timely resolution through detail-oriented outreach and follow-up. • Speak with members about account balances, repayment options, and current account standing while maintaining a respectful and solutions-oriented approach. • Respond to questions and concerns with a high level of customer care, helping members understand available paths toward resolving outstanding obligations. • Record all conversations, commitments, and payment arrangements accurately within account management systems to ensure complete documentation. • Partner with colleagues across internal departments to address account discrepancies and support a smooth member experience. • Evaluate individual account situations and recommend practical payment solutions that align with member needs and credit union guidelines. • Monitor account activity and payment progress to ensure follow-through on agreed arrangements and identify when additional action is needed.
2026-04-22T00:00:00Z

Collections Specialist

New Berlin, WI
onsite
Permanent / Full Time
55000 - 65000 USD / Yearly
We are looking for a dedicated Collections Specialist for a New Berlin, WI area organization. In this role, you will play a key part in managing accounts receivable and ensuring timely payments from commercial accounts. This position offers an excellent opportunity to utilize your expertise in collection processes and contribute to the financial success of the organization. Responsibilities:• Manage and oversee the collection of outstanding payments from commercial and consumer accounts.• Communicate with clients to resolve billing discrepancies and ensure timely payments.• Maintain accurate records of all collection activities and account statuses.• Analyze accounts to identify overdue balances and prioritize collection efforts.• Collaborate with internal teams to address credit and billing issues effectively.• Negotiate payment arrangements with clients while maintaining positive relationships.• Prepare regular reports on collection activities and outstanding accounts.• Ensure compliance with company policies and applicable regulations during collection processes.• Proactively identify opportunities to improve collection strategies and procedures.
2026-04-09T00:00:00Z

Collections Specialist

Oceanside, CA
onsite
Temporary / Contract
23 - 30 USD / Hourly
Every business relies on cash flow—and behind that is a strong collections process. We’re seeking a detail-oriented and proactive Collections Specialist to help manage outstanding accounts and ensure timely payments. This role is perfect for someone who enjoys staying organized, following up consistently, and working through challenges to find solutions. You’ll play a key role in maintaining financial stability while building professional relationships with clients. What You'll Do<ul><li>Follow up on past-due accounts via phone, email, and written communication</li><li>Review account histories and resolve discrepancies</li><li>Process payments and update account records</li><li>Work with internal teams to address billing or contract issues</li><li>Maintain detailed documentation of all collection activities</li><li>Assist with reporting on aging accounts and collection status</li><li>Ensure compliance with company policies and procedures</li></ul>
2026-04-20T00:00:00Z

Collections Specialist

Richmond, VA
onsite
Temporary to Hire
18 - 20 USD / Hourly
We are looking for a skilled Collections Specialist to join our team in Henrico, Virginia. In this Contract to permanent position, you will play a pivotal part in managing past-due real estate tax accounts while providing excellent customer service. This position offers an exciting opportunity to leverage your call center experience and expertise in collections processes. Responsibilities: • Contact clients regarding overdue payments and real estate tax balances, ensuring timely resolution. • Collaborate with internal teams to verify account details and update payment records accurately. • Utilize call center experience to handle high volumes of customer inquiries professionally. • Implement effective strategies for recovering outstanding balances while maintaining positive client relationships. • Monitor and document the progress of collection activities in accordance with company policies. • Analyze account data to identify trends or discrepancies and recommend appropriate actions. • Follow established protocols for managing billing collections and credit-related processes. • Provide detailed reports and updates on collection efforts to management. • Stay informed about relevant regulations and compliance requirements in the collections industry.
2026-04-16T00:00:00Z

Collections Specialist

Hauppauge, NY
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Collections Specialist to support receivables and recovery efforts for a long-term contract opportunity. This position focuses on managing outstanding balances, maintaining accurate account records, and communicating with customers to secure timely payments. The ideal candidate brings strong knowledge of collection practices, billing follow-up, and account reconciliation, along with experience using QuickBooks in a fast-paced environment. Responsibilities:• Manage assigned accounts receivable balances and take timely action to recover outstanding payments.• Contact commercial and consumer customers by phone and email to resolve past-due invoices and secure payment commitments.• Record collection activity, payment arrangements, and account updates accurately in QuickBooks and related tracking tools.• Investigate billing issues, review account histories, and coordinate with internal partners to address disputes that may delay payment.• Monitor aging reports regularly and prioritize follow-up efforts based on risk, balance, and payment status.• Reconcile account information to ensure invoices, credits, and payments are reflected correctly.• Escalate delinquent accounts when necessary and support next-step recovery actions in line with company procedures.
2026-04-23T00:00:00Z

Collections Specialist

Tampa, FL
onsite
Temporary / Contract
18.2115 - 21.087 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team in Tampa, Florida. This is a long-term contract position, offering flexible work hours at 20 hours per week. The role involves managing a portfolio of accounts and ensuring timely collections while maintaining excellent relationships with clients. Responsibilities: • Manage a portfolio of 50+ accounts, ensuring timely and effective collections. • Monitor outstanding balances and follow up with clients to resolve overdue payments. • Maintain accurate records of collection activities and account statuses. • Collaborate with internal teams to address billing discrepancies and client concerns. • Utilize Excel to track, analyze, and report on collection performance. • Apply knowledge of commercial and consumer collection processes to achieve collection goals. • Communicate professionally with clients to negotiate payment terms and resolve disputes. • Ensure compliance with company policies and relevant regulations during collection activities. • Identify and escalate unresolved issues to management as necessary.
2026-04-23T00:00:00Z

Collections Specialist

Charlotte, NC
onsite
Temporary / Contract
20 - 25 USD / Hourly
Robert Half client is seeking a collections specialist to join the team. The ideal candidate will have previous business-to-business collections experience and exemplary customer service skills. Responsibilities <ul><li>Creating and maintaining credit history files</li><li>Analyzing and assessing the creditworthiness of accounts and clients using external credit risk management tools and reports</li><li>Supporting the collection efforts/calls for accounts receivable portfolio</li><li>Documenting daily collections activity</li><li>Researching account disputes and billing discrepancies</li><li>Performing account and payment reconciliations</li><li>Responding to credit inquiries from external and internal clients</li><li>Identifying delinquent accounts requiring external collection efforts</li><li>Identifying bad debt or financial exposure</li></ul>
2026-03-20T00:00:00Z

Collections Specialist

Burlington, NC
onsite
Temporary / Contract
24 - 26 USD / Hourly
We are looking for a skilled Collections Specialist to join our team on a contract basis in Greensboro, North Carolina. In this role, you will focus on managing accounts receivable and ensuring timely payment collection from commercial accounts. This position requires strong communication and organizational skills to handle financial processes effectively. Responsibilities:• Manage and oversee accounts receivable processes, ensuring timely and accurate payment collection.• Conduct outreach to commercial and consumer clients regarding outstanding balances and payment arrangements.• Analyze account statements to identify discrepancies and resolve billing issues promptly.• Implement effective collection strategies to minimize overdue accounts and improve cash flow.• Maintain accurate records of client interactions and payment statuses in compliance with company policies.• Collaborate with internal teams to address credit-related concerns and streamline collection efforts.• Prepare regular reports detailing collection activities and account statuses for management review.• Ensure adherence to legal and regulatory requirements throughout the collection process.• Monitor and update systems with payment information to maintain accurate financial records.
2026-04-06T00:00:00Z

Collections Specialist

Boca Raton, FL
remote
Temporary / Contract
21.375 - 24.75 USD / Hourly
We are looking for a detail-oriented Collections Specialist to join our team on a part-time basis. This role offers the flexibility of fully remote work and requires approximately 25 hours per week, Monday through Friday. Based in Boca Raton, Florida, this position involves managing billing and collections processes to ensure timely payments and accurate record-keeping. Responsibilities:• Oversee the collection of outstanding invoices, ensuring timely payments from clients.• Manage weekly collections processes with a focus on achieving targets• Utilize billing software, such as Legal-X, to track, process, and reconcile accounts.• Communicate effectively with clients to resolve billing discrepancies and disputes.• Maintain accurate and up-to-date records of all payment activities.• Generate and analyze reports to monitor collections performance.• Collaborate with internal teams to address account-related issues.• Identify and implement improvements to streamline collection processes.• Ensure compliance with company policies and legal regulations in all collection activities.
2026-04-21T00:00:00Z

Collections Specialist

Nashua, NH
onsite
Permanent / Full Time
60000 - 75000 USD / Yearly
We are looking for a detail-oriented Collections Specialist to manage and oversee the full collections process for our organization. This role is based in Nashua, New Hampshire, and will require a proactive approach to ensuring timely payments and maintaining strong customer relationships. The ideal candidate will have expertise in commercial and consumer collections, along with a strong understanding of credit management and billing practices. Responsibilities: • Manage the entire collections process, including tracking payment commitments, following up with customers, and escalating issues when necessary. • Process credit card payments, assist with cash application activities, and resolve unapplied cash or account discrepancies. • Monitor customer payment trends and credit exposure to mitigate risks and improve cash flow. • Reconcile customer accounts and ensure accurate record-keeping of all transactions. • Maintain a structured and disciplined approach to collections to meet organizational goals. • Handle collections across multiple operating companies and navigate various systems and data environments. • Standardize and implement collections policies, procedures, and best practices to streamline operations. • Collaborate with accounting teams to align on processes and achieve successful execution. • Provide regular updates on accounts receivable aging and collections performance to enhance visibility and decision-making.
2026-04-15T00:00:00Z

Collections Specialist

Richardson, TX
onsite
Temporary to Hire
27.398 - 31.724 USD / Hourly
We are looking for a motivated Collections Specialist to join our team in Richardson, Texas. This Contract-to-permanent position offers an excellent opportunity to manage accounts and ensure timely resolution of outstanding balances. The role involves engaging with customers to address overdue accounts, negotiating payment terms, and maintaining detailed records of activities and outcomes. Responsibilities: • Communicate with customers to address past-due accounts and discuss payment options. • Negotiate and establish payment arrangements to resolve outstanding balances effectively. • Perform skip tracing to locate customers and gather necessary information. • Prepare and distribute collection correspondence, including notices and reminders. • Document account statuses and update customer information accurately. • Assist in resolving customer service inquiries related to billing and collections. • Support workout arrangements and manage delinquency cases. • Generate monthly reports on account delinquencies and collection activities. • Utilize tools like Salesforce and Microsoft Excel to track and manage account data.
2026-04-22T00:00:00Z

Collections Specialist

Ankeny, IA
onsite
Temporary / Contract
20 - 24 USD / Hourly
Robert Half is seeking an experienced Collections Specialist for a contract with our client in Ankeny, IA. Responsibilities:<ul><li>Manage and oversee a collection portfolio, updating status notes and tracking progress.</li><li>Contact delinquent or high-risk customers to secure payment and determine the reason behind overdue payments.</li><li>Ensure all collections customer-related transactions are addressed in a timely and accurate manner.</li><li>Develop repayment plans based on clients’ financial situations, ensuring follow-through to payment completion.</li><li>Document daily collections activities in accordance to company standards.</li><li>Work cross-functionally with internal teams to resolve billing and customer credit issues.</li><li>Adhere to all regulations and guidelines in accordance with company standards and governmental laws.</li></ul>
2026-04-09T00:00:00Z

Collections Specialist

Fairport, NY
onsite
Temporary / Contract
20 - 24 USD / Hourly
We are looking for a motivated and detail-oriented Collections Specialist to manage and follow up on outstanding customer accounts. This position is responsible for contacting customers regarding overdue invoices, negotiating payment arrangements, and maintaining accurate records of all collection activities. The ideal candidate will have strong communication skills, a positive attitude, and the ability to manage sensitive situations with professionalism.
2026-04-17T00:00:00Z

Collections Specialist

Houston, TX
onsite
Temporary to Hire
26 - 30 USD / Hourly
We are looking for an AR / Collections Specialist to join a manufacturing organization in Houston, Texas on a contract basis with the potential for a permanent role. This position focuses on strengthening cash flow, maintaining accurate receivable records, and building productive relationships with business customers. The ideal candidate brings strong commercial collections experience, sound judgment, and the ability to manage priorities independently in a fast-paced environment. Responsibilities: • Manage commercial accounts receivable activities by monitoring open balances, following up on past-due invoices, and driving timely payment from business clients. • Apply cash receipts accurately, reconcile account activity, and investigate discrepancies to keep customer ledgers current and reliable. • Prepare and issue billing documents, review invoice accuracy, and coordinate with internal teams to resolve payment or documentation issues. • Communicate with customers by phone and email to address outstanding balances, negotiate payment arrangements, and maintain positive business relationships. • Analyze aging reports and collection trends to identify risk, prioritize follow-up efforts, and support stronger overall account performance. • Maintain detailed records of collection activity, account status, and customer correspondence to support reporting and audit readiness. • Partner with accounting and operations stakeholders to resolve disputes, improve receivable processes, and support ongoing financial accuracy.
2026-04-22T00:00:00Z

Collections Specialist

Saint Paul, MN
onsite
Temporary / Contract
24.3 - 28.2 USD / Hourly
Are you looking to advance your career as a collections professional at a rapidly growing company located conveniently near St. Paul. This Collections Specialist role will be a long term temporary / contract to hire employment opportunity that has immense opportunity for growth. Nourish your career as an experienced Collections Specialist at a growing company when you contact Robert Half today! The job:- Process Payments- Register all customer payments to the correct reports- Maintain quality customer service and a positive company image by resolving customer account inquiries- Manage inbound and outbound collections calls and correspondence- Process bankruptcy filings correctly when received- Abide by all Federal Fair Credit Reporting Act rules and regulations- Manage all billing and reporting activities in line with deadlines- Locate delinquent customer accounts through various means, e.g. skip-tracing, phone contact, written correspondence, and make arrangements for payment- Oversee and update customer files to ensure data consistency *Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment. Please submit your resume and call 651-293-3973 for review and consideration.
2026-04-16T00:00:00Z

Collections Specialist

Baton Rouge, LA
onsite
Temporary to Hire
19 - 21 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team in Baton Rouge, Louisiana. In this role, you will play a crucial part in ensuring timely and detail-oriented resolution of outstanding balances while maintaining strong customer relationships. This is a short-term contract to permanent position. Responsibilities:• Handle member account collections with attention to detail and ensure timely resolutions.• Communicate clearly with members to discuss outstanding balances, payment options, and account details.• Provide exceptional customer service by addressing inquiries and resolving concerns effectively.• Maintain detailed and accurate records for all member interactions, payments, and agreements.• Work closely with internal teams to support member satisfaction and ensure account accuracy.• Identify financial solutions tailored to individual member needs.• Monitor and follow up on overdue accounts to ensure compliance with company policies.• Utilize collections and account management software to track and manage accounts.• Stay informed on industry best practices and apply them to improve collection processes.
2026-04-22T00:00:00Z