115 results for Collection Specialist jobs

Collections Specialist

Akron, OH
onsite
Temporary
20 - 25 USD / Hourly
Our team is seeking a skilled Collections Specialist for a contract opportunity in Akron, Ohio. The Collections Specialist will be responsible for managing high-volume collections and fostering strong client relationships within the manufacturing and distribution industry. This role is ideal for detail-oriented professionals with excellent communication abilities who thrive in a dynamic, collaborative environment.Key Responsibilities:<ul><li>Manage a high volume of collections activities accurately and efficiently, ensuring adherence to established processes.</li><li>Build and maintain positive client relationships to encourage timely payment and future collaboration.</li><li>Communicate professionally and clearly with clients and internal stakeholders via email, phone, and written correspondence.</li><li>Review and analyze customer accounts, monitor payment status, and resolve inconsistencies in a timely manner.</li><li>Collaborate cross-functionally with vendors and internal departments to effectively manage billing and collection processes.</li><li>Utilize Microsoft Excel to track collection data, monitor outstanding balances, and generate reporting as needed.</li><li>Oversee credit terms and ensure customer compliance with company policies and procedures.</li><li>Respond promptly to customer inquiries regarding account or payment issues, ensuring client satisfaction.</li><li>Apply best practices in collections strategies to align with manufacturing and distribution industry standards.</li></ul>
2026-04-03T00:00:00Z

Collections Specialist

Cincinnati, OH
onsite
Permanent
40000 - 50000 USD / Yearly
We are looking for a detail-oriented Medical Claims Analyst to join our team in Cincinnati, Ohio. In this role, you will analyze and adjudicate medical claims for a self-funded union health plan, ensuring compliance with plan documents and collective bargaining agreements. This position is ideal for someone with strong analytical skills and a thorough understanding of health insurance processes. Responsibilities:<ul><li>Review, analyze, and adjudicate medical claims for a self‑funded union health plan in accordance with plan documents, SPD, and collective bargaining agreements</li><li>Interpret benefits, eligibility, coverage limits, and exclusions to ensure accurate claim determination</li><li>Apply applicable fee schedules, contracts, and network guidelines</li><li>Identify and resolve claim discrepancies, overpayments, coordination of benefits (COB), subrogation, and eligibility issues</li><li>Research, process, and respond to participant, provider, and union inquiries regarding claim status and benefit interpretation</li><li>Prepare written explanations of benefits (EOBs) and appeal decisions with clear, compliant documentation</li><li>Assist with first‑ and second‑level appeals, audits, and regulatory requests</li><li>Ensure compliance with ERISA, HIPAA, ACA, and other applicable regulations</li><li>Collaborate with internal teams, trustees, TPAs, stop‑loss carriers, and network vendors as needed</li><li>Maintain accurate claim documentation and meet established productivity and quality standards</li><li>Identify trends or recurring issues and recommend process improvements</li></ul>
2026-04-03T00:00:00Z

Collections Specialist

Decatur, AL
onsite
Contract / Temporary to Hire
21 - 23 USD / Hourly
We are looking for a skilled Collections Specialist to join our team in Decatur, Alabama. In this Contract-to-permanent position, you will play a key part in managing and optimizing credit and collections processes for commercial and consumer accounts. If you have a strong background in collections, billing, and credit management, we invite you to apply and contribute to our environmental industry organization. Responsibilities: • Handle commercial and consumer account collections with accuracy and professionalism. • Monitor outstanding balances and ensure timely follow-ups to secure payments. • Develop effective strategies to minimize overdue accounts and improve cash flow. • Perform detailed account reconciliations to verify and resolve discrepancies. • Collaborate with internal teams to ensure seamless billing and credit processes. • Utilize advanced Excel skills to analyze data and create reports related to collections. • Maintain compliance with company policies and relevant regulations in all collection activities. • Communicate effectively with clients to resolve payment issues while maintaining positive relationships. • Participate in the development and implementation of improved collection processes. • Ensure documentation is accurate and up-to-date for all credit and collection activities.
2026-04-08T00:00:00Z

Collections Specialist

Vacaville, CA
onsite
Temporary
19.7885 - 22.913 USD / Hourly
The Credit Collections Specialist is responsible for managing high-volume customer collections, resolving payment discrepancies, and maintaining accurate account records. This role requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment while maintaining positive customer relationships.Key Responsibilities<ul><li>Initiate and follow up on collection efforts through professional phone calls and written correspondence</li><li>Build and maintain effective working relationships with customers to resolve outstanding balances</li><li>Apply and reconcile customer payments, including checks, credit cards, and electronic transactions</li><li>Research and resolve payment discrepancies by collaborating with internal departments</li><li>Process account adjustments as needed while ensuring accuracy and compliance</li><li>Maintain organized and up-to-date customer files and documentation</li><li>Complete assigned tasks accurately and within established deadlines</li><li>Perform additional duties as needed to support overall business objectives</li></ul>
2026-04-07T00:00:00Z

Collections Specialist

Greensboro, NC
onsite
Temporary
23.75 - 27.5 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team in Greensboro, North Carolina. In this long-term contract role, you will play a pivotal part in managing and resolving outstanding accounts, ensuring timely payments, and maintaining positive relationships with clients. This position offers an excellent opportunity to leverage your expertise in commercial and consumer collections. Responsibilities: • Contact clients to follow up on overdue payments and resolve outstanding balances. • Analyze account histories to identify discrepancies and implement corrective actions. • Collaborate with internal teams to address billing issues and streamline collection processes. • Maintain accurate records of collection activities and update account information regularly. • Negotiate payment plans with customers to ensure compliance and satisfaction. • Monitor aging accounts and prioritize collection efforts based on risk levels. • Ensure adherence to company policies and legal regulations during collection activities. • Provide regular reports on collection performance and account statuses to management. • Develop strategies to improve collection rates and minimize account delinquencies. • Handle escalated collection cases with professionalism and efficiency.
2026-04-07T00:00:00Z

Collections Specialist

Orange, CA
onsite
Contract / Temporary to Hire
23 - 25 USD / Hourly
We are looking for an experienced Collections Specialist to join our team in Orange, California. In this Contract to permanent position, you will play a pivotal role in managing client accounts and ensuring the timely collection of outstanding balances. The ideal candidate will bring exceptional organizational skills, a proactive attitude, and a customer-focused approach to resolving billing issues and maintaining accurate financial records. Responsibilities: • Investigate and resolve invoice discrepancies, payment shortfalls, and disputes by collaborating with internal teams such as billing and customer success. • Keep detailed records of collection activities, payment agreements, and customer interactions. • Analyze aging reports regularly and present updates on overdue accounts to management. • Conduct follow-ups on open accounts to minimize Days Sales Outstanding and improve cash flow. • Assist in applying and reconciling customer payments as needed. • Contribute to month-end closing processes by providing insights on delinquent accounts and expected recoveries. • Communicate professionally with clients while collecting payments and addressing concerns. • Support the team in maintaining compliance with company policies and financial procedures.
2026-04-08T00:00:00Z

Collections Specialist

Santa Barbara, CA
remote
Temporary
23.75 - 27.5 USD / Hourly
We are looking for a skilled Collections Specialist to join our team in Santa Barbara, California. This is a part-time contract position, offering an opportunity to contribute to the financial operations of the organization by managing collection processes effectively. The ideal candidate will have a strong background in accounting systems and claim administration, along with excellent communication and organizational skills. Responsibilities:• Monitor and manage outstanding accounts to ensure timely payments.• Communicate with clients to resolve billing discrepancies and provide accurate account updates.• Utilize accounting software systems, including Epic and ADP, to maintain accurate financial records.• Prepare and analyze reports related to collections and account performance.• Collaborate with internal teams to address and resolve payment issues.• Implement effective strategies to reduce delinquent accounts and improve overall collection rates.• Maintain compliance with company policies and relevant regulations.• Use CRM tools to document interactions and track collection activities.• Perform claim administration tasks to ensure proper handling of account-related claims.• Continuously assess collection processes and recommend improvements to enhance efficiency.
2026-04-08T00:00:00Z

Collections Specialist

Tonawanda, NY
remote
Contract / Temporary to Hire
19 - 22 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team in Tonawanda, New York. In this Contract to permanent role, you will manage commercial accounts and work closely with clients to ensure timely and efficient collections. This position requires a strong ability to build relationships, analyze account information, and contribute to the overall success of the department. Responsibilities: • Manage a portfolio of 400-550 commercial accounts, ensuring timely follow-up and resolution. • Communicate directly with clients through written and verbal updates regarding account status. • Conduct skip tracing to locate individuals and resolve outstanding claims. • Collaborate with legal counsel on cases requiring further action. • Participate in monthly departmental meetings and occasionally present updates. • Contribute to team projects, contests, and office initiatives as needed. • Engage in continuous skill development through training programs, seminars, and online courses. • Foster positive working relationships within the team and department. • Lead by example in work ethic and meeting performance standards. • Assist in reviewing and improving departmental processes alongside management for enhanced efficiency.
2026-04-09T00:00:00Z

Collections Specialist

Burlington, NC
onsite
Temporary
24 - 26 USD / Hourly
We are looking for a skilled Collections Specialist to join our team on a contract basis in Greensboro, North Carolina. In this role, you will focus on managing accounts receivable and ensuring timely payment collection from commercial accounts. This position requires strong communication and organizational skills to handle financial processes effectively. Responsibilities:• Manage and oversee accounts receivable processes, ensuring timely and accurate payment collection.• Conduct outreach to commercial and consumer clients regarding outstanding balances and payment arrangements.• Analyze account statements to identify discrepancies and resolve billing issues promptly.• Implement effective collection strategies to minimize overdue accounts and improve cash flow.• Maintain accurate records of client interactions and payment statuses in compliance with company policies.• Collaborate with internal teams to address credit-related concerns and streamline collection efforts.• Prepare regular reports detailing collection activities and account statuses for management review.• Ensure adherence to legal and regulatory requirements throughout the collection process.• Monitor and update systems with payment information to maintain accurate financial records.
2026-04-06T00:00:00Z

Collections Specialist

Charlotte, NC
onsite
Temporary
20 - 25 USD / Hourly
Robert Half client is seeking a collections specialist to join the team. The ideal candidate will have previous business-to-business collections experience and exemplary customer service skills. Responsibilities <ul><li>Creating and maintaining credit history files</li><li>Analyzing and assessing the creditworthiness of accounts and clients using external credit risk management tools and reports</li><li>Supporting the collection efforts/calls for accounts receivable portfolio</li><li>Documenting daily collections activity</li><li>Researching account disputes and billing discrepancies</li><li>Performing account and payment reconciliations</li><li>Responding to credit inquiries from external and internal clients</li><li>Identifying delinquent accounts requiring external collection efforts</li><li>Identifying bad debt or financial exposure</li></ul>
2026-03-20T00:00:00Z

Collections Specialist

Cincinnati, OH
onsite
Temporary
25 - 25 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team in Blue Ash, Ohio. In this long-term contract position, you will play a vital role in managing financial transactions, ensuring the accuracy of records, and maintaining positive relationships with our customers. This opportunity is ideal for someone passionate about commercial collections and eager to contribute to the success of a dynamic team. Responsibilities: • Process incoming payments promptly and accurately to maintain up-to-date financial records. • Reconcile accounts to ensure all transactions are recorded correctly and discrepancies are resolved. • Contact customers to address and collect past-due balances while fostering positive interactions. • Monitor and manage accounts receivable to reduce outstanding balances effectively. • Maintain detailed and organized records of collections activities for auditing and reporting purposes. • Collaborate with internal teams to streamline billing and collection processes. • Develop strategies to improve collection efficiency and minimize overdue accounts. • Respond to customer inquiries regarding billing and payments with attention to detail and in a timely manner. • Analyze customer accounts to identify trends and proactively address potential payment issues. • Ensure compliance with company policies and industry regulations throughout the collections process.
2026-04-01T00:00:00Z

Collections Specialist

Fishers, IN
onsite
Contract / Temporary to Hire
27.55 - 31.9 USD / Hourly
We are looking for an experienced Collections Specialist to join our team in Fishers, Indiana. This is a Contract to permanent position that requires a dedicated individual with strong expertise in collections and accounts receivable processes. The ideal candidate will demonstrate the ability to work independently, meet deadlines, and adhere to established policies and procedures. Responsibilities: • Manage the collections process for commercial accounts, ensuring timely and accurate follow-ups. • Utilize accounting software systems and CRM tools to track and update account statuses. • Handle inbound calls related to billing inquiries and payment resolutions. • Facilitate claim administration and resolve disputes effectively. • Process and reconcile accounts receivable transactions with attention to detail. • Collaborate with internal teams to ensure compliance with company policies and procedures. • Generate reports and analyze data to identify trends and improve collection strategies. • Adapt to flexible work hours while maintaining productivity and meeting deadlines. • Demonstrate proficiency in SAP and other relevant systems to support operational needs. • Provide exceptional customer service while addressing account-related concerns.
2026-03-26T00:00:00Z

Collections Specialist

Carrollton, TX
onsite
Contract / Temporary to Hire
29.6875 - 34.375 USD / Hourly
We are looking for a skilled Collections Specialist to join our team in Carrollton, Texas. In this Contract to permanent position, you will manage both residential and commercial collections, ensuring compliance with Texas law while providing exceptional customer service. This role offers an opportunity to work within a dynamic manufacturing environment and gain hands-on experience with various financial systems. Responsibilities:• Manage collections activities for both residential and commercial accounts, ensuring timely payments.• Apply knowledge of Texas laws to handle bonds, liens, and other legal aspects of collections.• Engage with customers to resolve outstanding balances, providing detail-oriented and courteous service.• Utilize legacy systems such as Infor to track accounts and update payment statuses.• Process online payments and maintain accurate notes using platforms like Versapay.• Assist in training team members on system functionalities and account management procedures.• Open and manage accounts ensuring accurate data entry.• Collaborate with internal teams to address billing issues and improve the collections process.
2026-04-09T00:00:00Z

Collections Specialist

Loma Linda, CA
onsite
Contract / Temporary to Hire
20 - 25 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team in Loma Linda, California. In this Contract to potential long-term position, you will play a key role in managing and resolving outstanding accounts receivable for commercial clients while ensuring compliance with company policies and maintaining positive client relationships. Responsibilities: • Oversee assigned customer accounts to ensure timely collection of outstanding balances. • Investigate and resolve billing discrepancies, payment disputes, and other account issues. • Collaborate with internal teams, such as sales and customer service, to address account concerns and support accurate invoicing. • Maintain detailed records of collections activities, payment arrangements, and communications. • Prepare and present aging reports and status updates on collection efforts to management. • Recommend appropriate actions for delinquent accounts, including escalation or write-offs. • Ensure adherence to company policies, procedures, and relevant regulations. • Assist with month-end and year-end closing processes related to accounts receivable. • Utilize tools such as Microsoft Excel and accounting systems to track and manage collections. • Work proactively to minimize financial risks and improve cash flow management.
2026-04-06T00:00:00Z

Collections Specialist

Richardson, TX
onsite
Contract / Temporary to Hire
27.398 - 31.724 USD / Hourly
We are looking for a motivated Collections Specialist to join our team in Richardson, Texas. This Contract-to-permanent position offers an excellent opportunity to manage accounts and ensure timely resolution of outstanding balances. The role involves engaging with customers to address overdue accounts, negotiating payment terms, and maintaining detailed records of activities and outcomes. Responsibilities: • Communicate with customers to address past-due accounts and discuss payment options. • Negotiate and establish payment arrangements to resolve outstanding balances effectively. • Perform skip tracing to locate customers and gather necessary information. • Prepare and distribute collection correspondence, including notices and reminders. • Document account statuses and update customer information accurately. • Assist in resolving customer service inquiries related to billing and collections. • Support workout arrangements and manage delinquency cases. • Generate monthly reports on account delinquencies and collection activities. • Utilize tools like Salesforce and Microsoft Excel to track and manage account data.
2026-04-09T00:00:00Z

Collections Specialist

Ankeny, IA
onsite
Temporary
20 - 24 USD / Hourly
Robert Half is seeking an experienced Collections Specialist for a contract with our client in Ankeny, IA. Responsibilities:<ul><li>Manage and oversee a collection portfolio, updating status notes and tracking progress.</li><li>Contact delinquent or high-risk customers to secure payment and determine the reason behind overdue payments.</li><li>Ensure all collections customer-related transactions are addressed in a timely and accurate manner.</li><li>Develop repayment plans based on clients’ financial situations, ensuring follow-through to payment completion.</li><li>Document daily collections activities in accordance to company standards.</li><li>Work cross-functionally with internal teams to resolve billing and customer credit issues.</li><li>Adhere to all regulations and guidelines in accordance with company standards and governmental laws.</li></ul>
2026-04-09T00:00:00Z

Collections Specialist

Alpharetta, GA
onsite
Contract / Temporary to Hire
29 - 31 USD / Hourly
We are looking for a skilled Collections Specialist to join our team in Alpharetta, Georgia. In this Contract to permanent position, you will play a crucial role in managing cash receipts, reconciling accounts, and maintaining financial accuracy. The ideal candidate will have a keen eye for detail, strong problem-solving abilities, and experience working with commercial and consumer collections. Responsibilities: • Accurately record daily cash receipts into customer accounts and ensure all payments are applied correctly. • Investigate account discrepancies, including short payments and misapplications, and resolve customer inquiries. • Perform daily balancing procedures to verify cash postings, sales, and credits align with the general ledger. • Prepare monthly reconciliations of cash receipts to the general ledger. • Update complex Excel reports regularly and provide management with timely updates. • Support the team lead by reviewing daily tasks, redistributing workloads, and ensuring deadlines are met. • Assist with training new team members and providing guidance on new processes. • Provide documentation and support for periodic third-party audits. • Participate in system testing, automation initiatives, and other enhancement projects. • Identify inefficiencies in processes and propose actionable solutions.
2026-04-09T00:00:00Z

Collections Specialist

Baton Rouge, LA
onsite
Contract / Temporary to Hire
19 - 21 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team in Baton Rouge, Louisiana. In this role, you will play a crucial part in ensuring timely and detail-oriented resolution of outstanding balances while maintaining strong customer relationships. This is a short-term contract to permanent position. Responsibilities:• Handle member account collections with attention to detail and ensure timely resolutions.• Communicate clearly with members to discuss outstanding balances, payment options, and account details.• Provide exceptional customer service by addressing inquiries and resolving concerns effectively.• Maintain detailed and accurate records for all member interactions, payments, and agreements.• Work closely with internal teams to support member satisfaction and ensure account accuracy.• Identify financial solutions tailored to individual member needs.• Monitor and follow up on overdue accounts to ensure compliance with company policies.• Utilize collections and account management software to track and manage accounts.• Stay informed on industry best practices and apply them to improve collection processes.
2026-04-09T00:00:00Z

Collections Specialist

Marlborough, MA
remote
Temporary
23.75 - 27.5 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team in Marlborough, Massachusetts. In this long-term contract role, you will play a critical part in managing accounts receivable and ensuring timely payments from clients. This position offers the opportunity to work in a dynamic environment where your expertise in collections and billing will make a significant impact. Responsibilities: • Contact clients to address and resolve outstanding invoices, ensuring timely payments. • Manage and maintain accurate records of accounts receivable activities. • Respond to inbound calls and inquiries related to billing and payment issues. • Collaborate with internal teams to address discrepancies and provide solutions. • Administer claims and follow up on unresolved payment matters. • Utilize accounting software to track, update, and manage financial data. • Assist with special projects as needed to support the collections process. • Ensure compliance with company policies and regulations during all interactions. • Provide regular updates to management on collection statuses and outstanding accounts. • Identify and recommend process improvements for billing and collection workflows.
2026-04-09T00:00:00Z

Collections Specialist

Lexington, KY
onsite
Temporary
19 - 22 USD / Hourly
We are looking for a skilled Collections Specialist to join our team in Lexington, Kentucky. This long-term contract position offers an opportunity to manage business-to-business collections while providing exceptional customer service. If you thrive in a high-volume environment and have a knack for maintaining accurate financial records, we encourage you to apply. Responsibilities:• Handle business-to-business collections with a focus on maintaining positive client relationships.• Manage credit applications and perform credit checks for customers.• Respond to customer inquiries regarding invoices and account statuses through a shared inbox.• Oversee a portfolio of 300+ accounts, ensuring timely follow-ups and accurate reconciliations.• Utilize tools like Salesforce, Kinetic, and Epicor to track account activities and update records.• Support account reconciliations and resolve discrepancies in customer accounts.• Work efficiently during high-volume seasons, particularly from June through September.• Collaborate with internal teams to address client needs and maintain smooth operations.
2026-04-08T00:00:00Z

Collections Specialist

Eagan, MN
onsite
Temporary
28.5 - 33 USD / Hourly
We are looking for a detail-oriented Collections Specialist to join our team on a long-term contract basis in Eagan, Minnesota. In this role, you will be responsible for managing both commercial and consumer accounts, ensuring timely payments, and maintaining positive client relationships. Your expertise in collection processes and billing will play a key role in supporting the organization’s financial health. Responsibilities: • Oversee the collection of payments from commercial and consumer accounts, ensuring accuracy and efficiency. • Communicate with clients to address outstanding balances and negotiate payment plans when necessary. • Monitor account statuses and analyze financial data to identify overdue payments. • Collaborate with internal teams to resolve billing discrepancies and maintain accurate records. • Utilize established credit collection procedures to recover owed amounts while preserving customer relationships. • Prepare and maintain detailed reports on collection activities for management review. • Ensure compliance with all regulations and company policies related to collections. • Provide exceptional customer service to clients while addressing payment inquiries. • Recommend strategies to improve collection processes and reduce outstanding balances. • Assist in the development of workflows and tools to enhance collection efficiency.
2026-03-30T00:00:00Z

Collections Specialist

New York, NY
onsite
Permanent
80000 - 90000 USD / Yearly
We are looking for a dedicated Collections Specialist to join our team in New York, New York. As part of this role, you will manage both commercial and consumer accounts while ensuring timely and accurate credit collections. This position offers an opportunity to utilize your expertise in collection processes and billing management to support the financial success of our organization. Responsibilities: • Handle commercial and consumer account collections to recover outstanding balances. • Monitor and manage credit accounts, ensuring payments are received within the specified timelines. • Maintain accurate and organized records of collection activities and account statuses. • Communicate effectively with clients to resolve billing disputes and negotiate payment arrangements. • Collaborate with internal teams to ensure proper documentation and compliance with company policies. • Provide regular updates and reports on collection progress and account receivables. • Utilize established collection processes to optimize recovery efforts and minimize overdue accounts. • Address inquiries and concerns from clients related to billing and payment issues. • Review and analyze account histories to determine appropriate collection strategies.
2026-04-01T00:00:00Z

Collections Specialist

Rochester, NY
onsite
Contract / Temporary to Hire
20 - 25 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team in Rochester, New York. This contract-to-permanent position offers an opportunity to contribute your expertise in collections within a dynamic and detail-oriented environment. The ideal candidate will bring strong skills in commercial and consumer collections, as well as a solid understanding of billing and credit processes. Responsibilities: • Manage commercial and consumer accounts to ensure timely collection of outstanding balances. • Monitor and track overdue payments and follow up with clients to resolve discrepancies. • Develop and implement strategies to improve collection processes and reduce delinquency rates. • Collaborate with internal teams to address billing issues and ensure accurate invoicing. • Prepare and maintain detailed records of collection activities and account status. • Analyze credit data and payment trends to support decision-making and minimize financial risks. • Communicate effectively with clients to negotiate payment terms and resolve disputes. • Provide regular updates to management regarding collection progress and account status. • Ensure compliance with company policies and relevant regulations during collection activities. • Assist in identifying areas for process improvement to enhance efficiency and customer satisfaction.
2026-03-26T00:00:00Z

Collections Specialist

Fort Worth, TX
onsite
Contract / Temporary to Hire
24 - 27 USD / Hourly
We are looking for a skilled AR/Collections Specialist to join our team in Fort Worth, Texas on a Contract to permanent employment basis. This role is essential in managing outstanding account balances while fostering strong relationships with customers. You will play a vital part in ensuring timely payments and collaborating with internal teams to resolve credit-related issues. Responsibilities:• Manage a portfolio of B2B accounts to ensure timely collection of outstanding balances.• Investigate payment discrepancies and negotiate suitable payment arrangements when necessary.• Maintain detailed and accurate records of collection activities, including customer interactions and account updates.• Review aging reports regularly to prioritize and follow up on overdue invoices.• Collaborate with sales and finance teams to address and resolve credit-related concerns.• Handle inbound calls professionally and efficiently, addressing customer inquiries about billing and payments.• Apply knowledge of accounts receivable processes to streamline collections and ensure compliance with company policies.• Utilize accounting and CRM software to track and manage collections activities.• Ensure adherence to legal regulations and company guidelines in all collection efforts.
2026-04-08T00:00:00Z

Collections Specialist

Plano, TX
onsite
Temporary
25 - 27 USD / Hourly
Job DescriptionThe Collections Specialist manages the company’s outstanding receivables by following up on overdue invoices, resolving billing discrepancies, and securing timely payments to support healthy cash flow. This role communicates directly with customers to negotiate payment arrangements, researches account issues, documents collection activity, and collaborates with internal departments to ensure accuracy in billing and account maintenance. The Collections Specialist also prepares aging analyses, supports month‑end close, and contributes to continuous process improvements that reduce delinquency rates and strengthen credit and collection practices.Key Responsibilities<ul><li>Manage daily outbound collection efforts on past‑due customer accounts</li><li>Review account aging and prioritize follow‑up activities</li><li>Investigate and resolve billing discrepancies, disputes, and short‑pays</li><li>Negotiate payment plans and secure commitments when needed</li><li>Document all customer communications and collection actions</li><li>Reconcile customer accounts and ensure accurate application of payments</li><li>Partner with AR, billing, sales, and customer service to resolve issues</li><li>Prepare reports on collection status, delinquency trends, and risk exposures</li><li>Support month‑end close activities related to AR and cash posting</li><li>Recommend accounts for escalation, write‑off, or third‑party collections as appropriate</li></ul>
2026-03-20T00:00:00Z