We are looking for a dependable Medical Front Desk Coordinator to support a busy healthcare practice. This contract position with the potential to become permanent is ideal for someone who enjoys keeping the front office organized, creating a welcoming patient experience, and contributing to a steady daily workflow. You will join a collaborative team that values reliability, professionalism, and a willingness to learn, with training available for the right candidate. This permanent day-shift opportunity offers a consistent schedule in a supportive medical setting.<br><br>Responsibilities:<br>• Greet patients warmly upon arrival and guide them through both registration and departure processes.<br>• Schedule, confirm, and adjust appointments to help maintain an efficient daily patient flow.<br>• Enter, review, and update insurance details to support accurate billing and coverage verification.<br>• Collect copayments and document front-desk financial transactions with accuracy.<br>• Answer incoming calls, address routine questions, and direct inquiries appropriately.<br>• Prepare materials and information needed for the day’s visits to keep the office running smoothly.<br>• Retrieve and organize patient charts and related records as needed for appointments.<br>• Record, reconcile, and calculate daily charges to support front-office financial accuracy.
<p><strong>Grow Your Career. Make an Impact. Be Part of Something Bigger.</strong></p><p><br></p><p>Are you early in your career and looking for an opportunity where you can build on your payroll experience while gaining valuable exposure to Human Resources? Do you enjoy working with people, bringing new ideas to the table, and being part of a team that genuinely enjoys working together?</p><p><br></p><p>We're seeking a motivated <strong>Payroll & HR Coordinator</strong> to join a growing organization that values collaboration, innovation, and employee development. This is an excellent opportunity for someone with <strong>1-3 years of payroll experience</strong> who is eager to expand their HR knowledge and make a meaningful impact on the employee experience.</p><p><br></p><p><strong>What You'll Do</strong></p><ul><li>Process and maintain accurate payroll for employees</li><li>Assist with benefits administration and employee communications</li><li>Support onboarding, new hire paperwork, and employee records management</li><li>Answer employee questions related to payroll, benefits, and HR policies</li><li>Help improve and streamline payroll and HR processes</li><li>Assist with special HR projects, employee engagement initiatives, and company events</li><li>Maintain confidentiality while providing excellent internal customer service</li></ul><p><strong>Why You'll Love This Opportunity</strong></p><ul><li>Supportive leadership team that invests in employee growth</li><li>Highly visible role with exposure to both payroll and HR functions</li><li>Positive, team-oriented culture where employees are valued and recognized</li><li>CEO who is actively involved, approachable, and passionate about employee appreciation</li><li>Opportunity to contribute ideas, improve processes, and help shape the future of the department</li><li>Outstanding benefits package and strong commitment to work-life balance</li><li>Fun team events, employee celebrations, and a culture that believes work should be rewarding</li></ul><p><br></p><p><br></p>
We are looking for a customer-focused Call Center Specialist to join a team in Braintree, Massachusetts in a contract role with permanent potential. This opportunity is ideal for someone who communicates clearly, stays organized in a busy setting, and is comfortable using computer-based systems throughout the day. The position begins at approximately 20 hours per week with flexibility during training, and it may expand over time based on business needs.<br><br>Responsibilities:<br>• Answer incoming calls professionally and provide timely support to customers with questions, concerns, or service needs.<br>• Deliver a positive service experience by listening carefully, responding clearly, and helping callers reach effective solutions.<br>• Navigate customer service platforms and office software to document interactions accurately and update records during each call.<br>• Manage multiple priorities in a fast-moving environment while maintaining attention to detail and consistent service quality.<br>• Follow training guidance and schedule expectations, including flexible daytime, evening, and weekend availability as the role develops.<br>• Communicate information clearly to customers and internal team members to ensure smooth handling of requests and follow-up needs.
<p>Robert Half is looking for a Call Center Specialist to support customers in a Contract to Hire position. This role focuses on delivering attentive assistance through outbound calls, resolving questions efficiently, and maintaining a positive customer experience. The ideal candidate is comfortable using customer service software, handling high-volume interactions, and completing administrative tasks with accuracy.</p><p><br></p><p>Responsibilities:</p><p>• 100+ outbound customer calls a day and provide clear, courteous support for a range of service-related inquiries.</p><p>• Document conversations accurately in customer service systems and update account details as needed.</p><p>• Resolve routine issues during the first interaction whenever possible, while escalating more complex concerns to the appropriate team.</p><p>• Use office tools and internal platforms to track requests, follow established procedures, and maintain organized records.</p><p>• Support a high-volume call environment by managing time effectively and maintaining service standards throughout the day.</p><p>• Communicate technical or service information in a way that is easy for customers to understand, including topics related to connectivity or Ethernet services whe</p>
<p>We are looking for a Call Center Specialist to support critical service coordination in California. This long-term contract position is ideal for someone who can manage urgent and routine calls, collect accurate information, and ensure the right response teams are engaged quickly. The role requires strong judgment, clear communication, and a consistent approach to documentation and shift-based operations.</p><p><br></p><p>Responsibilities:</p><p>• Monitor radio communications and assess developing situations to coordinate additional support when safety concerns arise.</p><p>• Receive emergency and non-emergency calls, gather complete incident details, and document requests accurately in the designated work order and dispatch system.</p><p>• Route service issues to the appropriate response group, including facilities, security, or other operational teams, based on the nature of the request.</p><p>• Maintain precise records through work orders, call logs, and shift notes to support continuity and accountability.</p><p>• Prepare recurring operational reports using standard office software such as Microsoft Word and Excel.</p><p>• Review active workflows throughout the shift to help ensure service requests are handled promptly and in line with established procedures.</p><p>• Communicate important updates to incoming team members during shift handoff so ongoing issues remain properly managed.</p><p>• Work closely with supervisors, responders, and partner departments to support coordinated incident response and daily operations.</p>
<p>We are looking for a compassionate and dependable <strong>2nd Shift</strong> <strong>Call Center Specialist </strong>to join a fully onsite team in Pennsylvania. This contract-to-permanent opportunity is ideal for someone who communicates clearly, handles sensitive conversations effectively, and enjoys helping people through important next steps. In this role, you will serve as an initial point of contact, collect key details accurately, and provide a positive experience for customers navigating life insurance-related inquiries. Hours: M-F 2:30pm -10pm (2nd shift), Sundays occasionally – 9am-2pm </p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle a high volume of incoming and outgoing calls while maintaining a courteous, patient, and detail-oriented approach.</p><p>• Speak with customers about life insurance-related matters, gather necessary information, and document details accurately in company systems.</p><p>• Guide callers through the early stages of the process by answering questions and explaining next steps clearly.</p><p>• Enter and update customer records with close attention to accuracy, completeness, and timeliness.</p><p>• Provide empathetic support during sensitive conversations and respond appropriately to customer concerns.</p><p>• Coordinate with internal teams to ensure each inquiry is routed correctly and progresses efficiently.</p><p>• Maintain consistent attendance and schedule flexibility, including second-shift hours and occasional Sunday coverage.</p><p>• Support day-to-day call center operations while meeting service expectations for responsiveness and quality.</p>
<p>We are seeking a detail-oriented Call Center Specialist with experience handling a high-volume ordering process in a fast-paced environment. The ideal Call Center Specialist will have a strong background managing high call volume and supporting customers through both phone and chat channels. Based on general knowledge.</p><ul><li>Process a high volume of customer orders accurately and efficiently. </li><li>Handle inbound and outbound calls in a fast-paced call center environment.</li><li>Respond to customer inquiries via phone and chat with professionalism and urgency. </li><li>Enter and update order information in company systems with a high level of accuracy. </li><li>Resolve customer issues related to orders, product availability, shipping, and account questions. </li><li>Maintain strong service levels while managing multiple priorities throughout the day. </li><li>Collaborate with internal teams to ensure timely and accurate order fulfillment.</li></ul>
<p> </p><p>Our client is seeking a <strong>Marketing Coordinator</strong> to provide interim support to its marketing team during a period of transition through at least mid-January 2027. This hands-on role combines creative production, social media management, marketing operations, event coordination, and cross-functional support. The ideal candidate is highly organized, collaborative, and comfortable managing multiple projects in a fast-paced environment.</p><p>This position is well suited for a marketing professional who enjoys balancing creative execution with project coordination and can quickly contribute across a variety of marketing initiatives.</p><p> </p><p> </p><p><strong>Key Responsibilities</strong></p><p><strong>Creative & Marketing Production</strong></p><ul><li>Design and produce marketing collateral, including flyers, signage, handouts, promotional materials, and other print assets.</li><li>Build, test, and deploy marketing email campaigns.</li><li>Maintain and update marketing materials while ensuring brand consistency.</li><li>Prepare print-ready files and coordinate production with external vendors.</li></ul><p><strong>Marketing Request & Project Support</strong></p><ul><li>Manage incoming marketing requests from internal stakeholders.</li><li>Coordinate and prioritize requests, ensuring timely completion and communication of project status.</li><li>Serve as a liaison between marketing and operational teams to support ongoing initiatives.</li></ul><p><strong>Marketing Materials & Vendor Coordination</strong></p><ul><li>Coordinate marketing collateral, promotional items, and branded materials with vendors and distribution partners.</li><li>Monitor inventory levels, shipments, and order fulfillment.</li><li>Proactively identify and communicate potential shortages, delays, or logistical issues.</li></ul><p><strong>Event Marketing & Community Engagement</strong></p><ul><li>Support the planning and execution of local events, activations, and community outreach initiatives.</li><li>Coordinate event materials, signage, promotional giveaways, and branded assets.</li><li>Partner with internal teams to ensure successful event execution.</li><li>Capture photos, videos, and content for future marketing and social media use.</li></ul><p><strong>Social Media Support</strong></p><ul><li>Publish content across social media platforms according to established content calendars.</li><li>Curate and share engaging visual content, customer stories, and community-focused updates.</li><li>Help maintain a consistent brand voice and online presence.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Participate in team meetings and collaborate with internal stakeholders.</li><li>Work effectively with external vendors, partners, and service providers.</li><li>Support additional marketing initiatives as needed.</li></ul><p><br></p>
We are looking for a Marketing/Communications Coordinator to support digital marketing initiatives for apartment communities in Atlanta, Georgia. In this role, you will help execute campaigns, assess channel performance, and keep marketing tools and records organized across multiple platforms. This position is ideal for someone who combines analytical thinking with strong coordination skills and a sharp eye for presentation, usability, and brand consistency.<br><br>Responsibilities:<br>• Coordinate the rollout and ongoing support of digital marketing tools and third-party platforms used across apartment community campaigns.<br>• Monitor marketing channels and vendor performance, using campaign data to recommend adjustments that improve paid media, social advertising, and search visibility.<br>• Conduct recurring reviews of each property's online presence and document findings to help strengthen digital effectiveness and consistency.<br>• Update website content, assist with image preparation, and help maintain accurate, engaging online property information.<br>• Manage marketing database records and provide day-to-day support for community teams by answering questions and resolving marketing-related requests.<br>• Partner with internal departments on projects that require marketing input, ensuring related deliverables are implemented accurately and on schedule.<br>• Gather and evaluate content, assets, and system information needed to support marketing programs and platform enhancements.
We are looking for a Marketing/Communications Coordinator to support member outreach and engagement for a non-profit organization in Philadelphia, Pennsylvania. This Contract position focuses on connecting prospective members with program offerings, guiding them through enrollment, and strengthening participation through clear, timely communication. The ideal candidate brings strong marketing communication skills, administrative coordination experience, and the ability to manage follow-up efforts with accuracy and professionalism.<br><br>Responsibilities:<br>• Develop and deliver outreach communications that explain program value, address inquiries, and encourage prospective members to get involved.<br>• Oversee onboarding and enrollment activities by collecting required information, maintaining accurate records, and sharing updates with relevant internal teams.<br>• Execute follow-up campaigns through email and other communication channels to improve engagement and increase participation rates.<br>• Provide day-to-day coordination support for marketing and account-related activities, including tracking milestones, monitoring progress, and reporting status updates.<br>• Create and refine marketing content that supports member acquisition, retention, and overall program visibility.<br>• Partner with colleagues across functions to ensure communications are aligned, timely, and responsive to program needs.
<p>We are looking for a detail-oriented Customer Service & Order Processing Representative to support daily order management and customer coordination for a manufacturing organization in Iselin, New Jersey. This contract opportunity with potential for a permanent role is ideal for someone who thrives in a fast-paced operations environment and can balance customer communication, order accuracy, and shipment follow-through. The person in this role will work closely with sales, warehouse, and logistics partners to help ensure orders move efficiently from entry through delivery.</p><p><br></p><p>Responsibilities:</p><p>• Enter and maintain customer orders accurately in the company system, ensuring all details are complete and up to date.</p><p>• Arrange transportation and determine appropriate shipping methods to support timely order fulfillment.</p><p>• Partner with warehouse personnel and customers to coordinate shipment schedules, delivery updates, and order status communication.</p><p>• Investigate freight damage issues and submit claims documentation when products are affected during transit.</p><p>• Provide day-to-day support to the sales team and customers by answering questions, resolving order-related concerns, and following up on open items.</p><p>• Handle administrative support tasks that contribute to smooth office and operations workflow.</p><p>• Monitor multiple active orders at once while maintaining strong attention to detail and meeting deadlin</p>
<p>A growing lifestyle and wellness company is looking for an Employee Experience & Engagement Coordinator to help create a positive, organized, and engaging workplace. This is a great opportunity for someone who enjoys working with people, coordinating events, and bringing creative ideas to life while keeping day-to-day employee programs running smoothly. This position blends people operations with internal communications and employee engagement. The ideal candidate is approachable, highly organized, and comfortable coordinating several projects at once.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Coordinate employee events, team-building activities, recognition programs, and company celebrations.</li><li>Manage employee announcements, internal newsletters, and engagement communications.</li><li>Assist with new-hire welcome activities and employee milestone celebrations.</li><li>Track employee feedback and help coordinate engagement surveys.</li><li>Maintain calendars, event budgets, vendor details, and attendance records.</li><li>Partner with HR and department leaders to support workplace initiatives.</li><li>Coordinate catering, event materials, meeting spaces, and other logistics.</li><li>Help maintain employee resource documents and internal communication platforms.</li><li>Support wellness initiatives and company culture projects.</li><li>Recommend ways to improve participation and the overall employee experience.</li></ul>
<p>A growing professional education company is looking for an Employee Experience & Engagement Coordinator to help develop employee learning initiatives, coordinate internal training, and support career development programs. This role is ideal for someone who enjoys organizing people-focused projects and making sure employees have the resources they need to succeed. Rather than focusing primarily on company parties and social events, this position centers on learning opportunities, employee development, and internal program coordination. You’ll work with HR, department managers, and outside training partners to keep programs organized and participation on track.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Coordinate employee training sessions, professional development workshops, and onboarding programs.</li><li>Maintain training calendars, registration lists, attendance records, and completion reports.</li><li>Communicate program details, deadlines, and resources to employees and managers.</li><li>Coordinate external instructors, training vendors, meeting spaces, and virtual sessions.</li><li>Track employee certifications, required courses, and renewal dates.</li><li>Gather participant feedback and help identify opportunities to improve training programs.</li><li>Assist with career development initiatives, mentorship programs, and internal learning campaigns.</li><li>Prepare program summaries and participation reports for HR leadership.</li><li>Maintain employee learning resources and training documentation.</li><li>Support the rollout of new employee development initiatives across departments.</li></ul><p><br></p>
<p>We are seeking a compassionate and dedicated professional to join our team in supporting individuals in crisis. The ideal candidate will have a background in psychology, behavioral health, or a related medical field, along with experience in patient-facing healthcare support. </p><ul><li>Provide support to individuals experiencing crisis situations with empathy, professionalism, and care. </li><li>Communicate effectively with individuals in both <strong>Creole and English</strong>. </li><li>Assist with crisis intervention, emotional support, and connection to appropriate resources.</li><li>Maintain calm and professionalism in high-pressure or emotionally charged situations.</li><li>Support patient services functions, including coordination, communication, and follow-up as needed. </li><li>Participate in training related to <strong>suicide prevention</strong> and <strong>crisis intervention techniques</strong>. </li></ul>
<p>We are seeking a customer-focused and detail-oriented Insurance Call Center Representative to support policyholders, answer insurance-related inquiries, and provide exceptional service in a fast-paced call center environment. This individual will serve as a primary point of contact for customers, assisting with policy questions, account updates, claims inquiries, and general insurance needs while ensuring accurate documentation and timely resolution. The ideal candidate has strong communication skills, a professional phone presence, and the ability to navigate multiple systems while delivering a positive customer experience.</p><p><br></p><p>Key Responsibilities</p><ul><li>Handle a high volume of inbound and outbound calls from policyholders, prospective customers, and other insurance-related contacts.</li><li>Respond to inquiries regarding insurance policies, coverage details, billing, payments, claims status, and account information.</li><li>Provide accurate information and guidance while adhering to company policies, procedures, and applicable regulations.</li><li>Assist customers with policy updates, personal information changes, payment processing, and other account maintenance requests.</li><li>Document customer interactions, inquiries, and resolutions accurately in the customer relationship management (CRM) system.</li><li>Research and resolve customer concerns, escalating complex issues to the appropriate department when necessary.</li><li>Deliver professional, empathetic, and solutions-oriented customer service, particularly when handling sensitive or stressful situations.</li><li>Navigate multiple software platforms simultaneously while maintaining accuracy and efficiency.</li><li>Meet established performance metrics, including call quality, customer satisfaction, productivity, and attendance.</li><li>Follow established scripts, quality assurance guidelines, data privacy requirements, and compliance procedures.</li><li>Collaborate with team members and supervisors to improve service delivery and customer satisfaction.</li><li>Participate in ongoing training related to insurance products, systems, and customer service best practices.</li></ul><p><br></p>
<p>Position Overview</p><p>Our client, a professional services organization, is seeking a Call Center Agent to support daily operations and deliver a positive customer experience. This individual will handle incoming calls, respond to inquiries, provide accurate information, and direct customers to the appropriate departments or resources. The ideal candidate is professional, personable, and comfortable managing a high volume of calls in a fast-paced environment.</p><p>Key Responsibilities</p><ul><li>Answer incoming calls and respond to customer inquiries in a professional and timely manner.</li><li>Provide information regarding company services, processes, and general inquiries.</li><li>Route calls to the appropriate departments or team members and ensure proper follow-up.</li><li>Document customer interactions, update records, and maintain accurate information in internal systems.</li><li>Resolve routine questions and concerns while escalating more complex issues as needed.</li><li>Manage a high volume of calls while maintaining quality service and attention to detail.</li><li>Assist with scheduling, appointment coordination, and other administrative tasks as needed.</li><li>Follow established procedures and maintain confidentiality when handling customer information.</li></ul><p><br></p>
We are looking for a Customer Support Account Specialist to support key customer accounts in Rockleigh, New Jersey within the high-tech electronics industry. This Long-term Contract position focuses on delivering responsive account support across the full sales cycle, helping customers and internal teams navigate order activity, service needs, and issue resolution. The ideal candidate is comfortable managing complex account requests, communicating across departments, and ensuring a consistent customer experience from inquiry through fulfillment.<br><br>Responsibilities:<br>• Build and sustain strong working relationships with major customer accounts while serving as a reliable point of contact for sales and support needs.<br>• Manage escalated account concerns and coordinate timely resolutions related to orders, returns, shipment status, and logistics matters.<br>• Provide day-to-day support before and after the sale by partnering with customers and sales teams to keep account activity moving efficiently.<br>• Investigate order delays, rush requests, tracking questions, and shipping updates, and adjust order details when business needs change.<br>• Review and maintain account information in company databases, monitor key data points, and prepare reports for customers and internal stakeholders.<br>• Identify practical solutions to moderately complex service challenges to help maintain smooth account operations and customer satisfaction.<br>• Communicate with cross-functional teams including fulfillment, production, shipping, finance, technical support, and client-facing groups to resolve issues effectively.<br>• Represent the organization at trade shows and industry events as needed to support customer engagement and business objectives.
<p>We are looking for a Customer Accounts Specialist to support business customers by managing orders with accuracy, urgency, and a high level of service in Oxford area. This position plays a key role in keeping account activity organized from order receipt through final delivery while maintaining clear communication with customers and internal teams. The ideal candidate brings strong spreadsheet skills, sound judgment, and the ability to balance multiple priorities in a fast-moving environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee assigned customer accounts throughout the full order lifecycle, from order entry and confirmation to shipment coordination and completion.</p><p>• Enter, update, and maintain order information across ERP tools, customer-facing portals, and related account management systems.</p><p>• Track inventory levels, open orders, and delivery schedules to spot potential issues early and help prevent service disruptions.</p><p>• Resolve account concerns such as shipment exceptions, product returns, credit requests, claims, and order discrepancies in a timely manner.</p><p>• Work closely with carriers and internal partners to arrange shipments, replacements, return activity, and required transportation documents.</p><p>• Keep customers informed about product availability, expected turnaround times, and any changes that may affect delivery commitments.</p><p>• Maintain accurate account records, including shipping preferences, routing details, and customer-specific instructions.</p><p>• Build and analyze Excel reports, including pivot table summaries, to monitor orders, inventory activity, backorders, and shipment performance.</p><p>• Partner with Sales, Operations, Production, Logistics, Accounting, and IT to support efficient and accurate fulfillment.</p><p>• Recommend practical process improvements while maintaining strong attention to detail and accountability across assigned accounts.</p>
<p>We are looking for a Customer Experience Specialist to support riders and visitors with knowledgeable, courteous service in Lansing, Michigan. This is a Contract position within the transport industry, focused on delivering a positive customer experience through responsive communication, accurate information sharing, and dependable administrative support. The ideal candidate is comfortable handling public inquiries, resolving service-related concerns, and managing daily transactions with a high level of accuracy and professionalism. Must be available: <strong>Monday-Friday 7am-7pm and Saturday and Sunday 8:50am-5pm</strong>. Shifts will vary, 40/hours a week.</p><p><br></p><p>Responsibilities:</p><p>• Guide customers on routes, fares, schedules, and available transit options so they can make informed travel decisions.</p><p>• Respond to questions, concerns, and service feedback from riders, vendors, and staff in a respectful and solution-oriented manner.</p><p>• Demonstrate emotional resilience and professionalism when assisting customers who may be experiencing frustration or service-related concerns, using de-escalation skills to maintain a positive customer experience.</p><p>• Handle lost-and-found intake and release activities in accordance with established organizational procedures.</p><p>• Complete daily sales and payment activities for fare products, including cash, check, and card transactions, while maintaining accurate reconciliations.</p><p>• Monitor and balance the cash drawer and fare media records to support reliable end-of-day accounting.</p><p>• Open and close customer service locations by following site procedures and maintaining readiness for daily operations.</p><p>• Provide coverage for front desk and customer experience team functions as needed, while supporting department projects, meetings, and training initiatives.</p>
<p><strong>Job Title: Customer Experience Specialist</strong></p><p><strong>Location: Sand Springs (Tulsa), OK</strong></p><p><strong>Schedule: Monday – Friday, 8:00 AM – 5:00 PM (100% Onsite)</strong></p><p><strong>Pay: $24–$28/hour (DOE)</strong></p><p><strong>Job Type: Temp-to-Hire</strong></p><p><br></p><p><strong>Position Overview:</strong></p><p>We are seeking a knowledgeable and customer-focused Customer Experience Specialist to support a dynamic Customer Service team. This role is responsible for delivering exceptional service to both internal and external customers, resolving complex issues, and supporting key initiatives that enhance the overall customer experience. The ideal candidate brings strong product knowledge, problem-solving skills, and the ability to thrive in a fast-paced, team-oriented environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as a full-time Customer Service Representative managing assigned accounts, customers, and Account Managers</li><li>Process customer orders, revisions, and returns via phone, email, and other channels in accordance with company procedures</li><li>Communicate pricing, shipping timelines, delays, and order details clearly and accurately to customers</li><li>Confirm pricing on all orders and maintain accurate order documentation</li><li>Respond to general inquiries and route calls to the appropriate departments</li><li>Resolve escalated customer issues while collaborating with internal teams including Operations, Sales, and Procurement</li><li>Support and implement customer service initiatives, process improvements, and procedural updates</li><li>Identify opportunities to enhance orders by consolidating or suggesting additional products</li><li>Maintain strong knowledge of company products, processes, and systems</li><li>Partner with the Commercial team to meet and exceed customer expectations</li><li>Participate in monthly quality and team meetings</li></ul>
We are looking for a Customer Experience Specialist to support customers during a busy holiday season in Seattle, Washington. This is a Contract position for someone who thrives in a fast-paced service environment and can handle a large volume of interactions with professionalism and care. The ideal candidate will provide timely assistance across multiple channels, resolve routine issues efficiently, and help create a positive experience for every customer.<br><br>Responsibilities:<br>• Manage a steady flow of customer inquiries each day while delivering attentive, courteous, and solutions-focused service.<br>• Assist customers with purchases, product changes, and return requests in accordance with established policies and service expectations.<br>• Document customer concerns and feedback accurately, and route more complex situations to the appropriate support team when necessary.<br>• Communicate clearly through phone and email to ensure customers receive helpful, respectful, and easy-to-understand guidance.<br>• Work closely with team members to support a collaborative atmosphere centered on responsiveness and problem-solving.<br>• Use multiple browser-based tools and customer service systems to research issues, update records, and complete service tasks efficiently.<br>• Maintain accuracy and attention to detail while adapting to changing customer needs during peak seasonal demand.
<p>We are looking for a <strong><em>onsite Customer Experience Specialist</em></strong> to support a Financial Services team in Honolulu, Hawaii. This Long-term Contract position focuses on delivering responsive service to customers while assisting with claims-related administrative work in a fast-paced environment. The ideal candidate brings strong organizational skills, accuracy with data, and the ability to handle customer interactions efficiently.</p><p><br></p><p><strong><u>Preference will be given to Hawaii residents due to the nature of this opportunity.</u></strong></p><p><br></p><p>Responsibilities:</p><p>• Provide front-line support to internal and external customers by answering inquiries, managing email correspondence, and handling inbound and outbound communication.</p><p>• Review and process claims documentation accurately, ensuring information is complete and submitted within established timelines.</p><p>• Confirm insurance details by checking coverage information and resolving discrepancies through careful follow-up.</p><p>• Enter, update, and maintain claim and customer records with a high degree of precision across required tracking tools and databases.</p><p>• Keep detailed operational logs and prepare routine reports to support department visibility and workflow monitoring.</p><p>• Assist the claims team with day-to-day administrative tasks that help maintain smooth and efficient department operations.</p>
We are looking for a Customer Experience Specialist to join a short-term Contract opportunity supporting a 60-day pilot project in Irmo, South Carolina. This role is ideal for someone who excels at customer outreach, appointment coordination, and delivering responsive service in a fast-paced technology environment. The position offers an opportunity to contribute immediately while helping strengthen client engagement and business development efforts.<br><br>Responsibilities:<br>• Reach out to prospective and existing customers to introduce services, spark interest, and encourage meaningful engagement<br>• Schedule meetings and follow-up conversations for the sales team by managing outreach activity across phone and email channels<br>• Deliver attentive customer support by answering inquiries, addressing service concerns, and guiding contacts toward appropriate solutions<br>• Track interactions, outcomes, and next steps accurately while working across multiple browser-based systems and tools<br>• Identify customer connectivity-related issues and communicate details clearly to support efficient resolution<br>• Maintain consistent follow-up with leads and customers to improve response rates and strengthen overall experience<br>• Collaborate with internal team members to support pilot program goals, share feedback, and highlight trends from customer interactions
We are looking for a Customer Experience Specialist to support customers from our location through timely, detail-focused service across phone and email channels. This Long-term Contract position is ideal for someone who enjoys resolving service issues, guiding customers through order-related questions, and creating a positive experience with every interaction. The role requires strong attention to detail, comfort working across multiple browser-based systems, and the ability to troubleshoot connectivity concerns while maintaining accurate records.<br><br>Responsibilities:<br>• Respond to customer inquiries by phone and email with a courteous, solutions-focused approach.<br>• Assist customers with order entry, updates, and follow-up communication to ensure requests are handled accurately.<br>• Investigate and resolve connectivity-related issues by gathering details and guiding customers through appropriate next steps.<br>• Navigate multiple browser-based tools and internal systems to access information and document interactions efficiently.<br>• Maintain clear and complete records of customer contacts, issues, and resolutions for ongoing service continuity.<br>• Support customer success by identifying needs, answering product or service questions, and helping drive positive outcomes.
<p>We are looking for a Customer Experience Specialist to support a live event experience in Omaha, Nebraska. This Contract position is ideal for someone who enjoys assisting guests, maintaining an organized check-in process, and creating a welcoming environment from arrival through session entry. The person in this role will help attendees navigate registration, verify event access, and provide clear direction so the event runs smoothly.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Welcome guests as they arrive and create a positive first impression at the event entrance.</p><p>• Support the registration area by helping prepare attendee materials and distributing badges efficiently.</p><p>• Assemble event badges and ensure they are ready for timely handoff during check-in.</p><p>• Scan attendee credentials at presentation entrances to help manage access to theater sessions.</p><p>• Confirm that each individual entering the ballroom is wearing the required event badge and lanyard.</p><p>• Address entry issues professionally by directing guests without proper credentials to the registration desk for assistance.</p><p>• Communicate clearly with on-site staff when additional support is needed to resolve access questions.</p><p>• Help maintain an orderly guest flow at entry points to reduce delays and confusion during the event.</p>