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310 results for Client Services Associate jobs

Customer Support Account Specialist
  • Rockleigh, NJ
  • onsite
  • Temporary / Contract
  • 22.8 - 26.4 USD / Hourly
  • We are looking for a Customer Support Account Specialist to support key customer accounts in Rockleigh, New Jersey within the high-tech electronics industry. This Long-term Contract position focuses on delivering responsive account support across the full sales cycle, helping customers and internal teams navigate order activity, service needs, and issue resolution. The ideal candidate is comfortable managing complex account requests, communicating across departments, and ensuring a consistent customer experience from inquiry through fulfillment.<br><br>Responsibilities:<br>• Build and sustain strong working relationships with major customer accounts while serving as a reliable point of contact for sales and support needs.<br>• Manage escalated account concerns and coordinate timely resolutions related to orders, returns, shipment status, and logistics matters.<br>• Provide day-to-day support before and after the sale by partnering with customers and sales teams to keep account activity moving efficiently.<br>• Investigate order delays, rush requests, tracking questions, and shipping updates, and adjust order details when business needs change.<br>• Review and maintain account information in company databases, monitor key data points, and prepare reports for customers and internal stakeholders.<br>• Identify practical solutions to moderately complex service challenges to help maintain smooth account operations and customer satisfaction.<br>• Communicate with cross-functional teams including fulfillment, production, shipping, finance, technical support, and client-facing groups to resolve issues effectively.<br>• Represent the organization at trade shows and industry events as needed to support customer engagement and business objectives.
  • 2026-10-27T00:00:00Z
Customer Experience Specialist
  • Lansing, MI
  • onsite
  • Temporary / Contract
  • 17 - 18 USD / Hourly
  • <p>We are looking for a Customer Experience Specialist to support riders and visitors with knowledgeable, courteous service in Lansing, Michigan. This is a Contract position within the transport industry, focused on delivering a positive customer experience through responsive communication, accurate information sharing, and dependable administrative support. The ideal candidate is comfortable handling public inquiries, resolving service-related concerns, and managing daily transactions with a high level of accuracy and professionalism. Must be available: <strong>Monday-Friday 7am-7pm and Saturday and Sunday 8:50am-5pm</strong>. Shifts will vary, 40/hours a week.</p><p><br></p><p>Responsibilities:</p><p>• Guide customers on routes, fares, schedules, and available transit options so they can make informed travel decisions.</p><p>• Respond to questions, concerns, and service feedback from riders, vendors, and staff in a respectful and solution-oriented manner.</p><p>• Demonstrate emotional resilience and professionalism when assisting customers who may be experiencing frustration or service-related concerns, using de-escalation skills to maintain a positive customer experience.</p><p>• Handle lost-and-found intake and release activities in accordance with established organizational procedures.</p><p>• Complete daily sales and payment activities for fare products, including cash, check, and card transactions, while maintaining accurate reconciliations.</p><p>• Monitor and balance the cash drawer and fare media records to support reliable end-of-day accounting.</p><p>• Open and close customer service locations by following site procedures and maintaining readiness for daily operations.</p><p>• Provide coverage for front desk and customer experience team functions as needed, while supporting department projects, meetings, and training initiatives.</p>
  • 2026-10-16T00:00:00Z
Customer Experience Specialist
  • Sand Springs, OK
  • onsite
  • Temporary to Hire
  • 24 - 28 USD / Hourly
  • <p><strong>Job Title: Customer Experience Specialist</strong></p><p><strong>Location: Sand Springs (Tulsa), OK</strong></p><p><strong>Schedule: Monday – Friday, 8:00 AM – 5:00 PM (100% Onsite)</strong></p><p><strong>Pay: $24–$28/hour (DOE)</strong></p><p><strong>Job Type: Temp-to-Hire</strong></p><p><br></p><p><strong>Position Overview:</strong></p><p>We are seeking a knowledgeable and customer-focused Customer Experience Specialist to support a dynamic Customer Service team. This role is responsible for delivering exceptional service to both internal and external customers, resolving complex issues, and supporting key initiatives that enhance the overall customer experience. The ideal candidate brings strong product knowledge, problem-solving skills, and the ability to thrive in a fast-paced, team-oriented environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as a full-time Customer Service Representative managing assigned accounts, customers, and Account Managers</li><li>Process customer orders, revisions, and returns via phone, email, and other channels in accordance with company procedures</li><li>Communicate pricing, shipping timelines, delays, and order details clearly and accurately to customers</li><li>Confirm pricing on all orders and maintain accurate order documentation</li><li>Respond to general inquiries and route calls to the appropriate departments</li><li>Resolve escalated customer issues while collaborating with internal teams including Operations, Sales, and Procurement</li><li>Support and implement customer service initiatives, process improvements, and procedural updates</li><li>Identify opportunities to enhance orders by consolidating or suggesting additional products</li><li>Maintain strong knowledge of company products, processes, and systems</li><li>Partner with the Commercial team to meet and exceed customer expectations</li><li>Participate in monthly quality and team meetings</li></ul>
  • 2026-10-27T00:00:00Z
Customer Experience Specialist
  • Linthicum, MD
  • onsite
  • Temporary / Contract
  • 20 - 24 USD / Hourly
  • We are looking for a Customer Experience Specialist to support client relationships and deliver responsive service for a manufacturing organization in Maryland. This long-term contract position is ideal for someone who enjoys resolving customer issues, maintaining accurate account information, and using data to improve the overall customer experience. The role requires strong communication, attention to detail, and comfort working with tools such as Microsoft Excel, Oracle, and database systems in a fast-paced environment.<br><br>Responsibilities:<br>• Manage customer accounts by updating records, tracking requests, and ensuring information remains accurate across internal systems.<br>• Respond to customer inquiries in a timely and attentive manner, providing solutions that strengthen satisfaction and trust.<br>• Use Microsoft Excel, Oracle, and database tools to review account activity, organize data, and support day-to-day service operations.<br>• Coordinate with internal teams to address order, account, or service-related concerns for customers within a manufacturing environment.<br>• Monitor customer interactions and identify opportunities to improve service quality, responsiveness, and overall experience.<br>• Document issues, resolutions, and follow-up actions clearly to maintain visibility and support consistent service delivery.
  • 2026-10-26T00:00:00Z
Customer Experience Specialist
  • Honolulu, HI
  • onsite
  • Temporary / Contract
  • 22 - 24 USD / Hourly
  • <p>We are looking for a <strong><em>onsite Customer Experience Specialist</em></strong> to support a Financial Services team in Honolulu, Hawaii. This Long-term Contract position focuses on delivering responsive service to customers while assisting with claims-related administrative work in a fast-paced environment. The ideal candidate brings strong organizational skills, accuracy with data, and the ability to handle customer interactions efficiently.</p><p><br></p><p><strong><u>Preference will be given to Hawaii residents due to the nature of this opportunity.</u></strong></p><p><br></p><p>Responsibilities:</p><p>• Provide front-line support to internal and external customers by answering inquiries, managing email correspondence, and handling inbound and outbound communication.</p><p>• Review and process claims documentation accurately, ensuring information is complete and submitted within established timelines.</p><p>• Confirm insurance details by checking coverage information and resolving discrepancies through careful follow-up.</p><p>• Enter, update, and maintain claim and customer records with a high degree of precision across required tracking tools and databases.</p><p>• Keep detailed operational logs and prepare routine reports to support department visibility and workflow monitoring.</p><p>• Assist the claims team with day-to-day administrative tasks that help maintain smooth and efficient department operations.</p>
  • 2026-10-22T00:00:00Z
Customer Experience Specialist
  • Irmo, SC
  • onsite
  • Temporary / Contract
  • 20.9 - 24.2 USD / Hourly
  • We are looking for a Customer Experience Specialist to join a short-term Contract opportunity supporting a 60-day pilot project in Irmo, South Carolina. This role is ideal for someone who excels at customer outreach, appointment coordination, and delivering responsive service in a fast-paced technology environment. The position offers an opportunity to contribute immediately while helping strengthen client engagement and business development efforts.<br><br>Responsibilities:<br>• Reach out to prospective and existing customers to introduce services, spark interest, and encourage meaningful engagement<br>• Schedule meetings and follow-up conversations for the sales team by managing outreach activity across phone and email channels<br>• Deliver attentive customer support by answering inquiries, addressing service concerns, and guiding contacts toward appropriate solutions<br>• Track interactions, outcomes, and next steps accurately while working across multiple browser-based systems and tools<br>• Identify customer connectivity-related issues and communicate details clearly to support efficient resolution<br>• Maintain consistent follow-up with leads and customers to improve response rates and strengthen overall experience<br>• Collaborate with internal team members to support pilot program goals, share feedback, and highlight trends from customer interactions
  • 2026-10-22T00:00:00Z
Customer Experience Specialist
  • Omaha, NE
  • onsite
  • Temporary / Contract
  • 19 - 21 USD / Hourly
  • <p>We are looking for a Customer Experience Specialist to support a live event experience in Omaha, Nebraska. This Contract position is ideal for someone who enjoys assisting guests, maintaining an organized check-in process, and creating a welcoming environment from arrival through session entry. The person in this role will help attendees navigate registration, verify event access, and provide clear direction so the event runs smoothly.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Welcome guests as they arrive and create a positive first impression at the event entrance.</p><p>• Support the registration area by helping prepare attendee materials and distributing badges efficiently.</p><p>• Assemble event badges and ensure they are ready for timely handoff during check-in.</p><p>• Scan attendee credentials at presentation entrances to help manage access to theater sessions.</p><p>• Confirm that each individual entering the ballroom is wearing the required event badge and lanyard.</p><p>• Address entry issues professionally by directing guests without proper credentials to the registration desk for assistance.</p><p>• Communicate clearly with on-site staff when additional support is needed to resolve access questions.</p><p>• Help maintain an orderly guest flow at entry points to reduce delays and confusion during the event.</p>
  • 2026-10-27T00:00:00Z
Service Partner Recruiting Associate
  • North Attleboro, MA
  • onsite
  • Temporary to Hire
  • 17 - 20 USD / Hourly
  • We are looking for a motivated Service Partner Recruiting Associate to support contractor outreach and partner engagement for commercial summer grounds work in North Attleboro, Massachusetts. This contract-to-permanent opportunity is ideal for someone who communicates with confidence, enjoys building rapport, and stays persistent when connecting with prospective service providers. In this role, you will work closely with experienced team members to identify capable partners, assess their capabilities, and help expand a reliable network of field service professionals.<br><br>Responsibilities:<br>• Conduct outbound calling campaigns to connect with service providers about commercial seasonal work opportunities, including mowing, edging, and weeding services.<br>• Re-engage contractors who have not yet responded, confirm their level of interest, and move conversations forward through timely follow-up.<br>• Evaluate potential partners by gathering details on their equipment, service capacity, and readiness to fulfill contract expectations.<br>• Build productive relationships with service providers by maintaining clear, personable, and consistent communication.<br>• Collaborate with a subject matter expert to strengthen outreach efforts, refine partner evaluation conversations, and improve recruiting outcomes.<br>• Maintain accurate records of calls, responses, and partner information using data entry and standard office tools.<br>• Coordinate scheduling and ongoing communication through phone and email to support recruiting and onboarding activity.<br>• Contribute to outbound sales-style outreach efforts by presenting opportunities clearly and encouraging interested partners to participate.
  • 2026-10-28T00:00:00Z
Customer Accounts Specialist
  • Oxford, MA
  • onsite
  • Permanent / Full Time
  • 50000 - 55000 USD / Yearly
  • <p>We are looking for a Customer Accounts Specialist to support business customers by managing orders with accuracy, urgency, and a high level of service in Oxford area. This position plays a key role in keeping account activity organized from order receipt through final delivery while maintaining clear communication with customers and internal teams. The ideal candidate brings strong spreadsheet skills, sound judgment, and the ability to balance multiple priorities in a fast-moving environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee assigned customer accounts throughout the full order lifecycle, from order entry and confirmation to shipment coordination and completion.</p><p>• Enter, update, and maintain order information across ERP tools, customer-facing portals, and related account management systems.</p><p>• Track inventory levels, open orders, and delivery schedules to spot potential issues early and help prevent service disruptions.</p><p>• Resolve account concerns such as shipment exceptions, product returns, credit requests, claims, and order discrepancies in a timely manner.</p><p>• Work closely with carriers and internal partners to arrange shipments, replacements, return activity, and required transportation documents.</p><p>• Keep customers informed about product availability, expected turnaround times, and any changes that may affect delivery commitments.</p><p>• Maintain accurate account records, including shipping preferences, routing details, and customer-specific instructions.</p><p>• Build and analyze Excel reports, including pivot table summaries, to monitor orders, inventory activity, backorders, and shipment performance.</p><p>• Partner with Sales, Operations, Production, Logistics, Accounting, and IT to support efficient and accurate fulfillment.</p><p>• Recommend practical process improvements while maintaining strong attention to detail and accountability across assigned accounts.</p>
  • 2026-10-14T00:00:00Z
Medical Customer Service Representative
  • Ithaca, NY
  • onsite
  • Temporary / Contract
  • 19 - 20 USD / Hourly
  • <p>We are seeking a friendly, professional, and patient-focused Medical Customer Service Representative to join our an established healthcare practice in Ithaca, NY. In this role, you will serve as the primary point of contact for patients, providing exceptional customer service while assisting with scheduling, insurance verification, appointment coordination, and general administrative support. The ideal candidate is organized, detail-oriented, and able to thrive in a fast-paced healthcare environment.</p><p><br></p><p>Answer incoming calls and respond to patient inquiries in a professional and timely manner.</p><p>Schedule, reschedule, and confirm patient appointments.</p><p>Verify patient demographic and insurance information.</p><p>Assist patients with questions regarding services, billing, and office policies.</p><p>Maintain accurate patient records and documentation within electronic health record (EHR) systems.</p><p>Coordinate with providers, clinical staff, and insurance companies to ensure seamless patient care.</p><p>Process referrals, authorizations, and medical record requests as needed.</p><p>Handle sensitive and confidential information in compliance with HIPAA regulations.</p><p>Resolve patient concerns and escalate issues when appropriate.</p><p>Perform additional administrative and customer service duties as assigned.</p>
  • 2026-10-22T00:00:00Z
Medical Customer Service Representative
  • Cortland, NY
  • onsite
  • Temporary / Contract
  • 19 - 20 USD / Hourly
  • <p>We are seeking a friendly, professional, and patient-focused Medical Customer Service Representative to join our an established healthcare practice in Cortland, NY. In this role, you will serve as the primary point of contact for patients, providing exceptional customer service while assisting with scheduling, insurance verification, appointment coordination, and general administrative support. The ideal candidate is organized, detail-oriented, and able to thrive in a fast-paced healthcare environment.</p><p><br></p><p>Answer incoming calls and respond to patient inquiries in a professional and timely manner.</p><p>Schedule, reschedule, and confirm patient appointments.</p><p>Verify patient demographic and insurance information.</p><p>Assist patients with questions regarding services, billing, and office policies.</p><p>Maintain accurate patient records and documentation within electronic health record (EHR) systems.</p><p>Coordinate with providers, clinical staff, and insurance companies to ensure seamless patient care.</p><p>Process referrals, authorizations, and medical record requests as needed.</p><p>Handle sensitive and confidential information in compliance with HIPAA regulations.</p><p>Resolve patient concerns and escalate issues when appropriate.</p><p>Perform additional administrative and customer service duties as assigned.</p>
  • 2026-10-22T00:00:00Z
Medical Customer Service Representative
  • Vestal, NY
  • onsite
  • Temporary / Contract
  • 19 - 20 USD / Hourly
  • <p>We are seeking a friendly, professional, and patient-focused Medical Customer Service Representative to join our an established healthcare practice in Vestal, NY. In this role, you will serve as the primary point of contact for patients, providing exceptional customer service while assisting with scheduling, insurance verification, appointment coordination, and general administrative support. The ideal candidate is organized, detail-oriented, and able to thrive in a fast-paced healthcare environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Answer incoming calls and respond to patient inquiries in a professional and timely manner.</li><li>Schedule, reschedule, and confirm patient appointments.</li><li>Verify patient demographic and insurance information.</li><li>Assist patients with questions regarding services, billing, and office policies.</li><li>Maintain accurate patient records and documentation within electronic health record (EHR) systems.</li><li>Coordinate with providers, clinical staff, and insurance companies to ensure seamless patient care.</li><li>Process referrals, authorizations, and medical record requests as needed.</li><li>Handle sensitive and confidential information in compliance with HIPAA regulations.</li><li>Resolve patient concerns and escalate issues when appropriate.</li><li>Perform additional administrative and customer service duties as assigned.</li></ul><p><br></p>
  • 2026-10-22T00:00:00Z
Patient Service Representative
  • Langhorne, PA
  • onsite
  • Temporary / Contract
  • 19 - 22 USD / Hourly
  • <p>We are looking for a Patient Service Representative to support a busy healthcare team in Langhorne, PA. This is a Contract position focused on delivering a welcoming patient experience through appointment coordination, registration support, and responsive service over the phone and in person. The ideal candidate is organized, patient-focused, and comfortable managing a high volume of inquiries while maintaining accuracy and professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate patient appointments, confirm scheduling details, and help maintain an efficient calendar for clinical services.</p><p>• Welcome patients and visitors, provide clear guidance, and address routine service questions with professionalism and empathy.</p><p>• Complete registration activities by collecting and updating demographic, insurance, and other required patient information accurately.</p><p>• Handle incoming calls promptly, assist with appointment requests, and direct inquiries to the appropriate department when needed.</p><p>• Support front-end patient service operations by ensuring records are current and administrative tasks are completed in a timely manner.</p><p>• Communicate clearly with patients regarding visit preparation, office procedures, and next steps related to their appointments.</p>
  • 2026-10-27T00:00:00Z
Patient Service Representative
  • Miami, FL
  • onsite
  • Temporary / Contract
  • 20 - 22 USD / Hourly
  • <p>We are looking for a Bilingual Spanish Patient Service Representative to support front-end patient access and administrative operations in Miami, Florida. This Long-term Contract position is ideal for someone who can deliver courteous service, manage registration and scheduling tasks, and keep billing and patient records accurate in a fast-paced healthcare setting. The person in this role will serve as a key point of contact for patients while helping maintain compliance, documentation quality, and smooth daily clinic workflow.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors professionally, providing responsive service that reflects established customer care standards in every interaction.</p><p>• Complete patient intake and registration activities while safeguarding confidential health and financial information.</p><p>• Perform financial screening, collect applicable payments, and enter fee details accurately into the appropriate records.</p><p>• Maintain daily logs, activity statistics, and supporting documentation to help track operational performance.</p><p>• Process billing for assigned providers and review entries to ensure charges are timely, complete, and aligned with organizational guidelines.</p><p>• Follow up with providers regarding unresolved encounters or outstanding charges to support accurate claim submission and account resolution.</p><p>• Coordinate with program managers regarding appointment activity, including missed visits, cancellations, and schedule updates.</p><p>• Contact patients to confirm upcoming appointments and assist with scheduling both new and return visits as needed.</p><p>• Verify Medicaid and other managed care coverage, support eligibility and enrollment-related processes, and complete disenrollment steps when required.</p><p>• Scan and index documents into patient charts, generate compliance-related reports, and share information about available organizational and community services with patients.</p>
  • 2026-10-27T00:00:00Z
Patient Service Representative
  • Sacramento, CA
  • remote
  • Temporary / Contract
  • 24 - 25 USD / Hourly
  • <p>We are seeking an experienced Patient Access Representative with a preferred background in Radiology and Cardiology Imaging Scheduling to join our growing healthcare team. This role is responsible for coordinating complex imaging appointments, verifying insurance coverage and eligibility, obtaining required authorizations, and delivering exceptional customer service to patients, providers, and clinical staff.</p><p>The ideal candidate thrives in a fast-paced, high-volume environment, possesses strong knowledge of imaging workflows and scheduling protocols, and is highly proficient in <strong>Epic</strong>. This position requires excellent communication skills, attention to detail, and the ability to balance</p><p><br></p><p>Key Responsibilities</p><ul><li>Schedule radiology and cardiology imaging procedures in accordance with clinical protocols and provider requirements.</li><li>Manage high-volume inbound and outbound calls with patients, providers, and healthcare facilities.</li><li>Verify insurance eligibility, benefits, and coverage prior to scheduling services.</li><li>Obtain and track prior authorizations to ensure timely patient care and reimbursement.</li><li>Collect and review patient demographic, clinical, and financial information for accuracy.</li><li>Coordinate with physicians, clinical staff, and revenue cycle teams to resolve scheduling and authorization issues.</li><li>Educate patients regarding appointment preparation, financial responsibilities, and required documentation.</li><li>Maintain accurate patient records and documentation within Epic.</li><li>Adhere to HIPAA regulations and organizational policies regarding patient confidentiality.</li><li>Meet departmental productivity, quality, and customer service performance metrics.</li></ul><p><br></p>
  • 2026-10-13T00:00:00Z
Patient Service Representative
  • Blue Ash, OH
  • onsite
  • Temporary / Contract
  • 17 - 19 USD / Hourly
  • <p>We are looking for a Patient Service Representative to support front-end patient access activities for a healthcare organization. This Long-term Contract, possible contract to hire, position is 100% on site and focuses on preparing patients for upcoming visits by confirming key registration details, coordinating scheduling, and helping ensure coverage requirements are in place before services are delivered. The ideal candidate brings strong communication skills, attention to detail, and prior experience working with patient information, insurance verification, and authorization processes.</p><p><br></p><p>Responsibilities:</p><p>• Complete pre-service registration activities to help ensure patient accounts are ready before scheduled appointments or procedures.</p><p>• Review and confirm demographic, insurance, and other account details for accuracy within the practice management system.</p><p>• Arrange appointments and enter required visit information promptly to support efficient patient access workflows.</p><p>• Secure prior authorizations, referrals, or pre-certifications when payer guidelines require approval before treatment.</p><p>• Respond to inbound inquiries from patients and internal teams regarding scheduling, coverage, and registration matters.</p><p>• Support financial clearance efforts by identifying missing information and following up to resolve account issues before the date of service.</p><p>• Maintain accurate documentation of updates, verification results, and authorization activity within the appropriate systems.</p><p>• Collaborate with clinical, billing, and administrative teams to reduce delays and improve the patient intake experienc</p>
  • 2026-10-16T00:00:00Z
Sr. Customer Service Representative
  • Hillside, IL
  • onsite
  • Permanent / Full Time
  • 80000 - 100000 USD / Yearly
  • <p>Our client is looking for an experienced Senior Customer Service Representative to support complex print and marketing projects for customers in Illinois. This role serves as a central point of coordination from project intake through final billing, helping ensure specifications are accurate, timelines stay on track, and clients receive responsive service throughout the process. The ideal candidate brings strong communication skills, attention to detail, and the ability to work across multiple departments to deliver high-quality results and resolve issues effectively.</p><p><br></p><p><strong>Salary: $80,000-$100,000 </strong></p><p><strong>Benefits: Health, vision, dental, 401K, STD/LTD, Life Insurance, PTO</strong></p><p><strong>Schedule: 100% on-site, 7:00 AM–4:00 PM OR 8:00 AM–5:00 PM</strong></p><p> <strong>***PRINT INDUSTRY EXPERIENCE REQUIRED***</strong></p><p> </p><p><br></p><p>Responsibilities:</p><p>• Oversee assigned customer accounts and job requests from initial intake through estimating, order setup, production coordination, delivery, invoicing, and post-completion follow-up.</p><p>• Evaluate purchase orders, artwork files, mailing details, samples, schedules, inventory needs, and shipping instructions to confirm all project information is complete and accurate before release.</p><p>• Prepare and maintain job documentation, production directions, project timelines, estimate records, change logs, and account-specific instructions to clearly communicate client expectations.</p><p>• Collaborate with Sales and Estimating teams to validate scope, quantities, materials, production approach, pricing assumptions, and external service needs before work begins.</p><p>• Work closely with planning, scheduling, production, purchasing, quality, mailing, fulfillment, and shipping teams to build realistic schedules and meet customer commitments.</p><p>• Track live projects, anticipate delays or specification issues, communicate updates quickly, and drive problem resolution to minimize impact on delivery expectations.</p><p>• Document and manage revisions involving scope, specifications, quantities, timing, materials, or freight requirements while ensuring pricing and production details remain accurate.</p><p>• Review completed jobs for production outcomes, added charges, freight costs, third-party expenses, and billing details to support accurate closeout and invoicing.</p><p>• Address customer concerns related to quality, shortages, damage, late shipments, or billing discrepancies by coordinating corrective actions and maintaining clear, attentive communication.</p><p>• Contribute to customer onboarding activities, site visits, meetings, press checks, sample requests, and process improvement efforts that strengthen service quality and operational efficiency.</p><p><br></p><p><strong><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</em></strong></p>
  • 2026-10-27T00:00:00Z
Sr. Customer Service Representative
  • Monroe, OH
  • onsite
  • Temporary to Hire
  • 22 - 24 USD / Hourly
  • We are looking for a Sr. Customer Service Representative to join a manufacturing organization in Monroe, Ohio in a contract capacity with the potential to become permanent. This role is ideal for a customer-focused individual who can manage order activity, respond to client needs with confidence, and coordinate across teams to deliver a smooth service experience. The position requires strong communication, attention to detail, and a proactive approach to resolving issues from initial request through final completion.<br><br>Responsibilities:<br>• Manage purchase order and lease processing across the company’s product and service offerings with a high level of accuracy and timeliness.<br>• Respond to inbound customer questions by providing clear information, resolving concerns, and guiding clients to appropriate solutions.<br>• Coordinate with cross-functional teams to monitor inquiries, orders, and lease requests through each stage of completion.<br>• Take ownership of customer complaints and service incidents, driving follow-up actions and ensuring issues are fully resolved.<br>• Maintain a consistent, high-quality customer experience by communicating updates and next steps throughout the service process.<br>• Track individual performance against established service metrics and work to meet or exceed expectations.<br>• Participate in required training programs to strengthen product knowledge, service skills, and role-related capabilities.
  • 2026-10-22T00:00:00Z
Customer Service
  • Holland, OH
  • onsite
  • Temporary / Contract
  • 18 - 20 USD / Hourly
  • <p>We are seeking a professional and customer-focused Customer Service Representative to join our team. This role is responsible for providing exceptional support to customers by answering inquiries, resolving issues, processing requests, and ensuring a positive customer experience. The ideal candidate is an excellent communicator, detail-oriented, and skilled at managing multiple priorities in a fast-paced environment.</p>
  • 2026-10-26T00:00:00Z
Customer Service
  • Plano, TX
  • onsite
  • Temporary to Hire
  • 30.4 - 35.2 USD / Hourly
  • We are looking for a customer-focused Logistics Coordinator to join our team in Parsippany, New Jersey. This contract opportunity with potential for a permanent position is ideal for someone who can balance responsive service with strong execution across transportation, distribution, and shipment support. The person in this role will help keep orders moving efficiently while working closely with internal teams, carriers, and customers to maintain smooth logistics operations.<br><br>Responsibilities:<br>• Manage day-to-day shipment activity by organizing transportation, tracking order movement, and helping ensure timely delivery.<br>• Serve as a primary point of contact for customer service inquiries related to shipping status, delivery updates, and logistics support.<br>• Coordinate distribution activities with carriers, warehouses, and internal partners to keep materials and products flowing accurately.<br>• Prepare and review shipping documentation to support compliant and efficient domestic or international movement of goods.<br>• Assist with customs-related coordination by gathering required paperwork and helping address shipment exceptions when needed.<br>• Monitor logistics performance, identify service issues, and take action to resolve delays, discrepancies, or delivery concerns.<br>• Maintain accurate shipment records, order details, and communication logs within company systems.<br>• Support ongoing shipping functions by collaborating across departments to improve consistency, responsiveness, and overall service quality.
  • 2026-10-27T00:00:00Z
Guest Services Coordinator
  • Rancho Palos Verdes, CA
  • onsite
  • Temporary / Contract
  • 24 - 26 USD / Hourly
  • We are looking for a Guest Services Coordinator to support catering and conference operations at a hospitality property in Rancho Palos Verdes, California. This Contract position plays an important role in keeping group and event administration organized, accurate, and responsive while helping deliver a smooth experience for guests, clients, and internal teams. The ideal candidate brings strong customer service instincts, solid administrative ability, and the composure to manage multiple priorities in a fast-paced resort environment.<br><br>Responsibilities:<br>• Coordinate administrative tasks for catering and conference service leaders to help ensure group and event business is handled efficiently from planning through execution.<br>• Organize and maintain departmental records, documents, and filing processes so information remains accurate, accessible, and up to date.<br>• Prepare, update, and distribute banquet event documentation and related materials promptly while tracking revisions and recording changes as needed.<br>• Enter and verify event, banquet, and billing-related information in required systems, including adding banquet check details and confirming data accuracy.<br>• Generate recurring and ad hoc operational reports for managers on a daily, weekly, and monthly basis to support planning and service delivery.<br>• Assist with client-facing and event-support activities such as preparing group materials, coordinating amenities, arranging reservations, supporting room inspections, and following up on event guarantees.<br>• Respond to guest and client inquiries about property services, policies, amenities, and daily activities with professionalism and clear communication.<br>• Support office operations by handling department mail, producing copies, taking and distributing meeting notes, contacting vendors for requested items, and keeping supplies stocked.<br>• Protect confidential guest and employee information, direct external media inquiries to the appropriate contacts, and follow hotel safety, cleanliness, and service standards at all times.
  • 2026-10-28T00:00:00Z
Guest Services Coordinator
  • Greeley, CO
  • onsite
  • Temporary to Hire
  • 15.8365 - 18.337 USD / Hourly
  • <p>We are looking for a Para Professional to join an education-focused team on a contract basis. This role centers on building positive connections with high school students and school staff while helping support student engagement, including work with youth who may need additional encouragement and guidance. The position offers a structured school-based environment with clear expectations, training on internal platforms, and the opportunity to be considered for long-term employment after the initial contract period.</p><p><br></p><p>Responsibilities:</p><p>• Build supportive, attentive relationships with high school students to encourage participation, connection, and day-to-day success.</p><p>• Communicate regularly with students and teachers to share updates, coordinate needs, and help resolve concerns in a timely manner.</p><p>• Provide direct assistance to students who may be facing academic, behavioral, or personal challenges, with sensitivity to youth populations needing additional support.</p><p>• Participate fully in a Monday through Friday onsite schedule during the contract assignment and maintain a reliable presence within the school environment.</p><p>• Travel with students and staff on school-related outings, including field trips conducted by school bus, when needed.</p><p>• Use school-provided technology such as a laptop and learn assigned systems including Microsoft Teams, Outlook, SharePoint, Paycom, and Microsoft Showcase.</p><p>• Support guest services and student-facing activities with care, sound judgment, and a service-oriented mindset.</p><p>• Contribute to a respectful campus culture by collaborating openly with staff and following established expectations and communication practices.</p>
  • 2026-10-20T00:00:00Z
Customer Service Lead
  • Coxsackie, NY
  • onsite
  • Temporary to Hire
  • 22 - 30 USD / Hourly
  • <p><strong>Customer Service Lead</strong></p><p><em>Coxsackie, NY | Contract Opportunity</em></p><p><br></p><p>Are you a customer service professional who loves creating order, improving processes, and leading by example? We&#39;re partnering with a growing manufacturing organization in <strong>Coxsackie, NY </strong>seeking a <strong>Customer Service Lead </strong>who can elevate the customer experience while helping shape the future of the department.</p><p><br></p><p>This is more than a traditional customer service role. You&#39;ll serve as a key resource for customers, collaborate across multiple departments, streamline processes, develop standard operating procedures, and help build a customer service function that is efficient, responsive, and best-in-class. If you&#39;re someone who thrives in a fast-paced environment, enjoys solving problems, and is excited by the opportunity to make a lasting impact, we&#39;d love to hear from you.</p><p><br></p><p><strong>What You&#39;ll Be Doing</strong></p><p><strong>Lead Process Improvement &amp; Team Development</strong></p><ul><li>Develop and maintain Standard Operating Procedures (SOPs) to create consistency, efficiency, and scalability.</li><li>Evaluate and modernize current customer service processes, workflows, and strategies.</li><li>Identify opportunities for continuous improvement and implement solutions that enhance service quality and operational performance.</li><li>Help establish best practices and support the ongoing growth of the customer service function.</li></ul><p><strong>Deliver an Exceptional Customer Experience</strong></p><ul><li>Become a trusted product resource and assist customers with product applications, order quantities, and related inquiries.</li><li>Respond promptly and professionally to customer requests while ensuring a high level of service and satisfaction.</li><li>Manage customer orders from entry through fulfillment, verifying pricing, shipping instructions, warehouse selection, and delivery requirements.</li><li>Prepare quotations, samples, and other customer requests accurately and efficiently.</li></ul><p><strong>Drive Operational Excellence</strong></p><ul><li>Partner closely with sales, operations, production, shipping, and warehouse teams to ensure customer expectations are met.</li><li>Monitor daily customer service and shipping activity, proactively identifying and resolving issues.</li><li>Track customer concerns, order discrepancies, and service trends while maintaining detailed documentation.</li><li>Ensure accuracy, accountability, and responsiveness across all customer-facing processes.</li></ul>
  • 2026-10-27T00:00:00Z
Patient Services Specialist
  • Atlanta, GA
  • onsite
  • Temporary to Hire
  • 19 - 22 USD / Hourly
  • We are looking for a detail-oriented Patient Services Specialist to support patient service operations for a medical device organization in Atlanta, Georgia. This contract position with the potential to become permanent plays an important role in coordinating device-related workflows, maintaining accurate records, and helping ensure timely service for patients and customers. The ideal candidate brings strong administrative ability, a service-focused mindset, and the organization skills needed to manage multiple tasks in a fast-paced environment.<br><br>Responsibilities:<br>• Enter and process new patient details in internal platforms and Salesforce with a high level of accuracy.<br>• Prepare and activate patient devices in accordance with order and service requirements.<br>• Review, attach, and maintain supporting documentation for each device request based on customer needs.<br>• Generate shipment labels and confirm that shipping information is complete and correct before dispatch.<br>• Upload required reports and maintain current records within company systems.<br>• Monitor outbound and return deliveries, keeping visibility on device movement to and from patients.<br>• Provide occasional support with patient scheduling and coordination of device assignments.<br>• Proactively identify potential delivery obstacles, communicate with internal teams and customers, and help resolve issues to avoid service delays.<br>• Follow attendance expectations, workplace safety standards, and established operating procedures while completing daily responsibilities.
  • 2026-10-15T00:00:00Z
Call Center/Customer Service Representative
  • Irwin, PA
  • onsite
  • Temporary / Contract
  • 16 - 18 USD / Hourly
  • <p>Our client is looking for a <strong>Call Center Representative</strong> to join their Support &amp; Services team. This is a contract-to-hire opportunity offering $16-18/hour (DOE) with strong potential for long-term career growth and advancement throughout the organization.</p><p><br></p><p><strong>Pay:</strong> $16.00-$18.00/hour</p><p><strong>Position Type:</strong> Contract-to-hire with long-term growth potential</p><p><strong>Career Growth:</strong> Strong opportunities for advancement both within the call center and in other areas of the organization</p><p><strong>Schedule:</strong> Monday-Friday, 8:00 AM-4:00 PM, 37.5-hour work week with unpaid 30-minute lunch plus two paid 10-minute breaks daily</p><p><strong>Work Site Requirements:</strong> Full onsite training Monday-Friday for approximately 3 months. After successful completion of training, employees can transition to a hybrid schedule with 2 days onsite and 3 days remote each week</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for taxpayers and business owners, providing exceptional customer service over the phone</li><li>Handle inbound calls related to account inquiries, tax collections, and general compliance questions</li><li>Respond to customer inquiries received through email and other digital channels</li><li>Conduct outbound follow-up calls for account verification and customer support</li><li>Accurately document customer interactions and update account information within internal systems</li><li>Learn and follow department procedures, security protocols, and compliance requirements</li><li>Stay informed on process updates and participate in ongoing training programs</li><li>Meet individual and team performance goals in a fast-paced call center environment</li></ul><p><br></p>
  • 2026-10-14T00:00:00Z
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