<p>We are looking for a dedicated Clinical Data Entry Specialist to join our client's team on a potential long-term contract basis. This position is based in Palo Alto, California, and involves supporting patient registration and documentation processes with precision and professionalism. The ideal candidate will play a critical role in ensuring smooth administrative operations while maintaining excellent customer service.</p><p><br></p><p><strong>Description:</strong></p><p>This role involves high-complexity data entry combined with customer support responsibilities. The team receives test orders from hospitals across the Bay Area and inputs detailed, complex information into specialized lab software for processing. Physicians placing orders frequently require guidance, so strong communication and customer support skills are essential for success in this role.</p><p><br></p><p><strong>Day-to-Day Responsibilities:</strong></p><ul><li>Sample logging and test order entry </li><li>Troubleshooting and communication with physicians </li><li>Compiling meeting agendas </li><li>Managing paper-based filing systems </li></ul><p><br></p>
<p>We are seeking an experienced Medical Billing Specialist to manage end‑to‑end billing functions for an Ear, Nose & Throat (ENT) healthcare practice. This remote role is responsible for claim submission, payer follow‑up, collections, and quality control across multiple providers, with exposure to concierge and out‑of‑network billing models. The ideal candidate is detail‑oriented, payer‑savvy, and comfortable managing both payer and patient communications while driving A/R resolution.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><ul><li>Manage end‑to‑end medical billing, including claim submission, follow‑ups, payment resolution, and collections</li><li>Review charges and support coding accuracy for approximately 3–4 multi‑specialty providers prior to claim submission</li><li>Perform quality control and audit reviews of billing work completed by the billing team</li><li>Handle courtesy out‑of‑network (OON) billing and support concierge‑model practices</li><li>Manage high‑volume phone and email correspondence with insurance payors and patients</li><li>Follow up on unpaid, denied, or underpaid claims to reduce A/R backlog</li><li>Support sales collections and reimbursement initiatives</li><li>Maintain accurate billing documentation and detailed account notes</li><li>Ensure compliance with payer requirements, internal workflows, and industry best practices.</li></ul><p><br></p><p>Benefits: Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.</p><p><br></p>
We are looking for a Medical Payment Poster Specialist to join our team in Sacramento, California. This is an in-office, Contract position with the potential to become permanent, where you will play a crucial role in ensuring accurate and efficient posting of payments to patient accounts. If you have experience in medical billing and payment processing, we encourage you to apply.<br><br>Responsibilities:<br>• Accurately post insurance payments to individual patient accounts, ensuring compliance with contracts and organizational policies.<br>• Verify payment amounts to ensure correctness and adherence to agreements.<br>• Record patient payments in the designated system with precision.<br>• Process denials and zero payments, flagging accounts for follow-up by medical collectors.<br>• Apply takebacks and recoups following established procedures.<br>• Communicate payment trends, including discrepancies, short payments, and denials, to leadership for resolution.<br>• Reconcile daily payment postings against settlement reports to maintain balanced accounts.<br>• Route payer correspondence to appropriate team members for timely follow-up.<br>• Utilize a thorough understanding of contracts and policies to ensure accurate application during payment posting.
<p>Healthcare billing is a highly detail-oriented space — where communication, accuracy, and persistence all play a critical role. A medical group in San Diego is hiring a <strong>Collections Specialist</strong> to support patient account resolution and insurance follow-up. This role is ideal for someone who is organized, comfortable on the phone, and experienced in navigating billing processes. This position focuses on managing outstanding balances, communicating with patients and insurance providers, and ensuring timely resolution of accounts. The right candidate will be professional, patient, and confident handling sensitive financial conversations.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Follow up on outstanding patient balances and insurance claims</li><li>Communicate with patients regarding billing questions and payment plans</li><li>Work with insurance companies to resolve claim discrepancies</li><li>Maintain accurate records of account activity and updates</li><li>Assist with payment processing and account reconciliation</li><li>Identify and escalate unresolved issues as needed</li><li>Support overall billing and collections workflows</li><li>Ensure compliance with healthcare billing regulations</li></ul>
<p>Robert Half is seeking a detail-oriented Medical Collections Specialist to join our healthcare team. This role plays a critical part in ensuring timely and accurate collection of outstanding medical payments, supporting revenue cycle management, and maintaining high standards of patient communication and confidentiality.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage and collect payments from patients, insurance companies, and other payers.</li><li>Review accounts, research discrepancies, and resolve billing issues efficiently.</li><li>Apply knowledge of revenue cycle management processes to achieve outstanding recovery rates.</li><li>Maintain accurate patient records in accordance with HIPAA and internal compliance guidelines.</li><li>Utilize electronic health record (EHR) systems (e.g., Epic) for payment tracking and documentation.</li><li>Partner with internal departments to support month-end close and reporting.</li><li>Communicate with patients regarding billing questions and payment arrangements.</li><li>Coordinate with patient access and scheduling teams to resolve insurance or eligibility challenges.</li><li>Uphold a high level of customer service and professionalism with all parties.</li></ul><p><br></p>
<p>We are looking for a dedicated Medical Eligibility and Payment Posting Specialist to join our client in Pleasanton, California. In this long-term contract position, you will play a vital role in ensuring accurate medical eligibility verification, and payment posting processes. This is an excellent opportunity for someone with expertise in medical billing to make a meaningful impact in healthcare operations. This role is a Part-time onsite role ranging from 28-32 hours per week. </p><p><br></p><p>Responsibilities:</p><p>• Accurately apply ICD-10 and CPT codes to medical records to ensure proper billing and compliance.</p><p>• Perform thorough eligibility verification for patients, including Medicaid and insurance eligibility.</p><p>• Post medical payments and reconcile accounts to maintain accurate financial records.</p><p>• Generate and manage patient statements to ensure timely communication regarding billing.</p><p>• Collaborate with insurance providers to resolve discrepancies and ensure seamless claim processing.</p><p>• Review and update patient eligibility data to support billing accuracy.</p><p>• Address and rectify issues related to denied claims or payment discrepancies.</p><p>• Maintain compliance with all relevant healthcare regulations and coding standards.</p><p>• Support the overall revenue cycle management process with attention to detail and efficiency.</p><p>• Provide excellent customer service by addressing patient inquiries related to billing and eligibility.</p><p><br></p><p>If you are interested in this role please apply now and contact us at (510) 470-7450 for more details. </p>
<p>We are looking for a dedicated Medical Customer Service Representative to join our client's team in Portland, Oregon. In this long-term contract role, you will play a key part in delivering exceptional service to patients, addressing their needs, and ensuring a seamless experience. This is a great opportunity to contribute to the healthcare sector while advancing your customer service expertise.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound patient inquiries with professionalism and empathy, ensuring their concerns are addressed promptly.</p><p>• Provide accurate information regarding medical terminology, procedures, and durable medical equipment (DME).</p><p>• Collaborate with patients and healthcare providers to resolve issues and facilitate effective communication.</p><p>• Utilize Epic EMR to document patient interactions and maintain accurate records.</p><p>• Assist in scheduling appointments, verifying insurance details, and managing patient accounts.</p><p>• Ensure compliance with healthcare regulations and maintain patient confidentiality at all times.</p><p>• Troubleshoot and resolve concerns related to medical services or equipment with a focus on customer satisfaction.</p><p>• Maintain a thorough understanding of products, services, and processes to deliver consistent and reliable support.</p>
<p><strong>Overview</strong></p><p>The Medical Billing/AR Specialist will manage insurance and patient billing, focusing on claim submission, follow‑up, and collections to support revenue cycle operations.</p><p><strong>Responsibilities</strong></p><ul><li>Submit insurance claims to commercial, Medicare, and Medicaid payers</li><li>Follow up on unpaid, denied, or underpaid claims</li><li>Review EOBs and explanations for payment accuracy</li><li>Post payments, adjustments, and write‑offs</li><li>Handle claim corrections and submissions for appeals</li><li>Work AR aging and maintain timely collections</li><li>Communicate with insurance providers and patients</li><li>Ensure compliance with healthcare regulations and payer guidelines</li></ul><p><br></p><p><br></p>
<p>A Healthcare Company is seeking an experienced and motivated Medical Insurance Collections Specialist to join our team. This role is ideal for professionals with a strong background in medical billing and insurance collections who thrive in a fast-paced healthcare environment. Bilingual fluency in English and Spanish is required to support our diverse patient and client population.</p><p>Responsibilities:</p><ul><li>Manage accounts receivable and pursue outstanding medical insurance claims from payers</li><li>Communicate effectively with insurance companies, patients, and internal teams to resolve outstanding balances</li><li>Conduct thorough follow-up on unpaid or underpaid claims, ensuring timely reimbursements</li><li>Interpret EOBs (Explanation of Benefits) and remittance advice</li><li>Accurately document collection efforts and outcomes in the billing system</li><li>Negotiate payment arrangements and address denials or appeals</li><li>Ensure compliance with state, federal, and company guidelines regarding patient confidentiality and collections practices</li></ul><p><br></p>
<p>We are looking for a dedicated Supervisor of Medical Clinical Operations to oversee patient access and acute revenue cycle processes in Bakersfield, California. This position involves managing day-to-day operations, ensuring compliance with service standards, and leading teams to deliver high-quality outcomes. The role may occasionally require travel to other facilities and offers the opportunity to make a meaningful impact in the healthcare sector.</p><p><br></p><p>Responsibilities:</p><p>• Supervise patient access teams, ensuring smooth registration, insurance verification, and financial clearance processes.</p><p>• Oversee daily staffing levels and adjust resources to meet operational demands.</p><p>• Monitor performance metrics and ensure compliance with contractual service agreements and healthcare regulations.</p><p>• Address and resolve issues promptly to maintain continuity of operations.</p><p>• Provide leadership and guidance to staff, fostering a collaborative and efficient work environment.</p><p>• Coordinate with remote support teams and ensure alignment across multiple facilities.</p><p>• Conduct regular performance evaluations and support ongoing development for team members.</p><p>• Implement and maintain effective collection processes and financial clearance procedures.</p><p>• Ensure adherence to organizational policies and service level agreements.</p><p>• Support 24/7 operations with flexibility to accommodate varying schedules as needed.</p>