<p>The Medical Office Representative supports daily front office operations in a busy outpatient setting. This role focuses on patient interaction, phone coverage, and accurate use of medical office systems.</p>
<p>Charlie Gilmur with Robert Half is looking for a Customer Success Specialist to support clients and internal teams by coordinating service delivery, maintaining accurate records, and ensuring a responsive customer experience. This role is based in Clackamas, Oregon, and is ideal for someone who can manage competing priorities, interpret operational data, and keep projects moving forward with clear communication. The position also contributes to workflow improvements, supports day-to-day system usage, and helps identify opportunities to strengthen customer retention and account growth.</p><p><br></p><p>Responsibilities:</p><p>• Build strong relationships with assigned customers by providing timely updates, addressing questions, and anticipating service needs throughout the customer lifecycle.</p><p>• Oversee orders from intake through completion, confirming documentation is accurate, coordinating handoffs across teams, and keeping delivery timelines on track.</p><p>• Monitor active work closely to identify potential delays, communicate impacts early, and take corrective action to support reliable fulfillment.</p><p>• Manage assigned project activities, track milestones, and share progress with stakeholders to ensure commitments are completed as planned.</p><p>• Investigate customer, product, or delivery issues independently, resolve routine concerns, and elevate higher-risk matters with clear context and recommended actions.</p><p>• Prepare customer-facing reports and dashboards that summarize performance, usage, and account activity with a high degree of accuracy.</p><p>• Review engagement and account data to uncover renewal and expansion opportunities, then collaborate with sales partners to support growth initiatives.</p><p>• Use reporting and analytics tools, including AI-enabled work management platforms when applicable, to identify trends and recommend process or service improvements.</p><p>• Organize meetings by setting agendas, documenting decisions, and following up on action items to maintain momentum across projects.</p><p>• Maintain accurate activity records in customer and service systems while supporting daily workflow administration and team visibility through designated tools.</p><p><br></p><p>Please reach out to Charlie Gilmur with Robert Half to review this position. Job Order: 03600-0013437247</p><p><br></p>
<p>Robert Half is looking for a Customer Success Specialist to support policyholders with responsive, detail-oriented service in Lexington-Fayette, Kentucky. This contract opportunity is ideal for someone who enjoys helping customers, managing a steady call volume, and creating positive experiences during routine service requests and sensitive claim-related conversations. The role offers a permanent schedule across a rotating four-day workweek, with the potential to move into a permanent position that includes licensing support and long-term benefits.</p><p><br></p><p>This position requires a Property and Casualty insurance license Prior to starting the job. The company will reimburse you for out-of-pocket expenses. </p><p><br></p><p>Responsibilities:</p><p>• Handle a consistent stream of inbound customer calls related to property and casualty insurance policies, typically averaging around 30 interactions per day.</p><p>• Review account documentation and policy notes to provide accurate information, clarify prior activity, and address customer questions effectively.</p><p>• Gather initial details for claim-related calls and ensure a smooth handoff to the claims team while maintaining a calm and reassuring customer experience.</p><p>• Identify opportunities for additional products or services during customer conversations and route potential leads to the appropriate sales team.</p><p>• Enter and update client information in internal systems with a high level of accuracy and attention to detail.</p><p>• Deliver thoughtful, solution-oriented support that strengthens customer relationships and reflects strong service standards.</p><p>• Navigate CRM and related computer applications to document interactions, track follow-up needs, and maintain organized customer records.</p>
<p>Robert Half is seeking a motivated Sales Representative to join a growing insurance agency. This role is responsible for building client relationships, identifying coverage needs, and providing tailored insurance solutions.</p><p><br></p><p>Prior insurance experience is not required, but prior sales experience is a plus. </p><p><br></p><p>Must have a Property & Casualty insurance prior to starting the position. </p><p><br></p><p>Salary plus bonus (with strong benefits)</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Develop and maintain a book of business</li><li>Identify client needs and recommend appropriate P&C coverage</li><li>Generate new business and meet sales goals</li><li>Provide excellent customer service throughout the sales process</li></ul><p><br></p><p><br></p><p><br></p>
<p>If you’re the kind of professional who takes pride in delivering a seamless customer experience—and you know the details matter just as much as the conversation—this opportunity is worth your attention. A growing insurance organization in West Des Moines is seeking a Customer Success Specialist to support new business operations and serve as a trusted point of contact for agents.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Provide prompt, professional responses to incoming customer inquiries related to new business services</li><li>Guide clients through policy questions, account updates, and service-related needs</li><li>Accurately enter and maintain customer data across internal systems</li><li>Utilize CRM and internal tools to document interactions and track follow-ups</li><li>Review new business submissions, identify discrepancies, and support processing efforts</li><li>Communicate effectively with both customers and internal teams via phone and email</li></ul><p>If you are someone who thrives in a structured but fast-paced environment, please apply to this role today! 515.706.4974 or apply through our Robert Half website.</p><p><br></p>
<p>We are looking for a Client Service Associate to support client-facing operations for a Wealth Management firm in Chicago, Illinois. This position is well suited for someone with strong attention to detail and a background in accounting, wealth services, or tax who can help maintain a high standard of service. The role offers the opportunity to work closely with internal teams and clients while contributing to accurate, timely, and organized account support.</p><p><br></p><p>Responsibilities:</p><p>• Provide day-to-day assistance to clients by responding to service requests, resolving account-related questions, and ensuring a positive experience.</p><p>• Coordinate with advisors and internal departments to prepare, review, and process client documentation with accuracy and timeliness.</p><p>• Maintain organized client records and monitor account activity to help support compliance and operational standards.</p><p>• Assist with account onboarding, updates, and administrative follow-up to keep client information current and complete.</p><p>• Prepare materials, reports, and supporting documentation needed for client meetings, transactions, and ongoing service needs.</p><p>• Track outstanding items and follow through with clients and colleagues to ensure requests are completed efficiently.</p><p>• Contribute to process improvement efforts and support operational changes, including work involving financial platforms or related systems when needed.</p><p><br></p><p><strong>Benefit : </strong>Medical/Dental, 401k & PTO</p><p>“Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.” to your posting. Once complete, let me know.</p>
<p>These are on site positions in Newark, CA. Must have 2 years of call center experience, medical terminology, and some medical office experience.</p><p><br></p><p>We are looking for an Access Operations Agents to support patient registration and appointment coordination in California. This Long-term Contract position plays an important role in creating a smooth experience for patients by managing scheduling, handling inquiries, and ensuring information is recorded accurately. The person in this role will serve as a key connection point between patients, providers, clinic staff, and outside facilities while maintaining a high standard of service, accuracy, and compliance. This is an opportunity on a day shift schedule with 40 hours per week.</p><p><br></p><p>Responsibilities:</p><p>• Manage appointment coordination for new and returning patients by arranging, updating, and maintaining physician and clinic schedules.</p><p>• Serve as a communication link between patients and care teams, ensuring questions, messages, and follow-up needs are directed appropriately.</p><p>• Record call details thoroughly and route inquiries to the correct department for timely resolution.</p><p>• Recognize urgent patient concerns or workflow issues and escalate them to the appropriate team members without delay.</p><p>• Gather and verify information from patients, care teams, and external facilities to support continuity of care.</p><p>• Update insurance details and maintain accurate patient records within database systems and medical documentation tools.</p><p>• Provide clear guidance on clinic procedures, available services, and next steps by using reference materials and knowledge resources.</p><p>• Follow established protocols, regulatory requirements, and quality standards while supporting additional departmental tasks as needed.</p>
<p>We are offering a long-term contract employment opportunity for a Patient Service Representative in Newark, CA. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their scheduling inquiries. </p><p><br></p><p><strong>What you will do:</strong></p><p> - Responds to a high-volume of incoming and outgoing telephone calls and faxed referral</p><p> - Coordinates care by scheduling editing and maintaining routine patient physician appointments for new and returning patients.</p><p> - Facilitates communication between the patient and the physician or clinic</p><p> - Delivers expert knowledge regarding clinic-specific processes</p><p> - Accurately documents and routes calls to the proper department</p><p> - Identifies urgent customer needs or operational issues and escalates appropriately</p><p> - Works with care teams patients and outside facilities to obtain necessary information required for care.</p><p> - Communicates with the care team and support staff on various patient issues.</p><p> - Obtains and updates insurance information.</p><p> - Meets all regulatory and compliance standards</p><p> - Delivers high-level of customer service</p><p> - Follows documented protocols and guidelines</p><p> - Meets and exceeds departmental quality assurance standards</p><p> - Uses reference documents and online knowledgebase tools to clearly articulate accurate information regarding services</p><p> - Uses functionality of the telephone system as required</p><p> - Other departmental duties as assigned</p>
We are looking for a Part Time Customer Service Representative to support customer orders and service activities for a home improvement environment in Smyrna, Georgia. This Long-term Contract position focuses on guiding orders from initial request through final delivery while ensuring records, documentation, and customer updates remain accurate and timely. The role also works closely with internal sales and field teams to resolve service concerns, maintain reporting standards, and contribute ideas that improve day-to-day operations.<br><br>Responsibilities:<br>• Manage customer orders from initial entry through final delivery, ensuring each step is completed accurately and efficiently.<br>• Enter technical and order-related information into company systems while keeping customer records current and well documented.<br>• Coordinate with sales personnel and customers to collect required paperwork and details needed to complete transactions on schedule.<br>• Track customer requests, updates, and changes within internal databases to maintain clear and reliable order histories.<br>• Partner with field service teams to address ongoing service challenges and support practical solutions for long-term customer concerns.<br>• Prepare standard performance, quality, and management reports as requested by leadership.<br>• Escalate recurring service or process issues to supervisors and suggest improvements that can strengthen team effectiveness.<br>• Complete assigned work within established deadlines while meeting productivity and attendance expectations.<br>• Support continuous improvement efforts by recommending better methods, procedures, and service practices within the department.
We are looking for a detail-oriented Sr. Customer Service Representative to support customer accounts and order-related activities for a manufacturing operation in Canton, Ohio. This Contract position will serve as a key link between customers, internal teams, and sales partners to help ensure accurate order handling, responsive communication, and dependable service. The ideal candidate brings strong customer service experience, the ability to manage multiple priorities, and a proactive approach to maintaining account accuracy and customer satisfaction.<br><br>Responsibilities:<br>• Oversee customer orders from receipt through fulfillment, making updates to purchase orders accurately and maintaining a high standard of data integrity.<br>• Review customer agreements and related documentation to confirm orders align with applicable contract terms and business requirements.<br>• Support complex customer accounts by coordinating service needs, assisting sales partners, and helping maintain strong day-to-day account relationships.<br>• Respond to inquiries regarding new business opportunities, assess customer requests, and route information appropriately to support timely follow-up.<br>• Communicate changes affecting deliveries, including revised shipment commitments, shortages, overages, and product disposition updates.<br>• Prepare and maintain near-term shipping schedules, monitor product availability, and coordinate release timing to support customer demand.<br>• Provide customer-facing support through portals, service communication, and account-related reporting while promoting a positive service experience.<br>• Contribute to process improvement efforts, assist with audits when needed, and provide KPI or account data to management upon request.<br>• Share customer volume expectations with internal planning partners, highlight significant demand changes, and support system or process-related updates that affect the team.<br>• Help train team members on procedural changes and keep work instructions or training materials current as business needs evolve.
<p>Robert Half is looking for an experienced Sr. Customer Service Representative to support long-term lodging requests for clients in the hospitality industry. This Contract to Permanent position is ideal for someone who combines strong customer service instincts with sharp negotiation skills and a solid understanding of hotel market dynamics. The person in this role will manage complex reservation needs, deliver solutions aligned with client policies, and build productive relationships with hotel partners to achieve service and savings goals.</p><p><br></p><p>2nd shift positions - Call Center - Contract to Hire Position</p><p><br></p><p>Responsibilities:</p><p>• Coordinate extended-stay reservation requests, primarily for bookings of 30 nights or more, while ensuring each solution aligns with client expectations and service standards.</p><p>• Evaluate lodging options and make sound decisions based on client-specific travel policies, budget targets, and availability constraints.</p><p>• Prepare and present high-quality reservation choices with consistency, accuracy, and a strong focus on customer satisfaction.</p><p>• Lead negotiations for longer-term accommodations, including requests of 45 nights or more, in accordance with established policies and operational procedures.</p><p>• Handle challenging negotiation scenarios involving tight inventory, limited purchasing leverage, compressed response times, and client savings objectives.</p><p>• Analyze booking activity to uncover cost-saving opportunities, support market consolidation strategies, and strengthen overall client value.</p><p>• Develop and maintain hotel partner relationships to obtain competitive rates, discounts, and proposal opportunities from both existing and new suppliers.</p><p>• Resolve day-to-day issues involving clients and hotel properties, including reservation changes, stay extensions, and early departures, while meeting required turnaround times.</p><p>• Partner with account management and related internal teams to recommend lodging solutions that support broader client program goals and network optimization.</p><p>• Participate in assigned meetings, training sessions, and additional duties as needed to support team and business objectives.</p>
We are looking for a Patient Service Representative to support front-end patient access and administrative operations for a healthcare setting. This is a Contract position focused on delivering a detail-oriented patient experience while coordinating registration, scheduling, billing support, and insurance-related activities. The ideal candidate will balance accuracy, discretion, and responsiveness while working closely with patients, providers, and program staff to keep daily workflows organized and compliant.<br><br>Responsibilities:<br>• Welcome patients and visitors courteously while providing service that reflects established patient care and customer support expectations.<br>• Complete patient registration activities accurately, update demographic and account details, and safeguard confidential health information at all times.<br>• Perform financial screening, collect applicable payments, and document transactions correctly within required records and tracking processes.<br>• Prepare and submit billing for assigned providers, review charge activity for accuracy, and follow posting guidelines to keep accounts up to date.<br>• Follow up with providers regarding unresolved encounters or outstanding charges to help prevent delays in claim and billing workflows.<br>• Coordinate with program managers on daily appointment activity, including missed visits, cancellations, and schedule updates.<br>• Place outbound calls to confirm upcoming appointments and support attendance for both new and returning patients.<br>• Verify Medicaid and managed care coverage, assist with eligibility and enrollment steps, and process disenrollment actions when needed.<br>• Maintain reports, logs, and compliance-related data, including meaningful use reporting, and scan supporting documents into patient charts.<br>• Share information about available organizational and community services, schedule follow-up care, and assist with additional departmental projects as assigned by leadership.
<p>Are you detail‑driven, organized, and thrive in a “heads‑down” workflow? Robert Half is partnering with a long‑standing, community‑focused life insurance organization to add a <strong>Member Services Processing Representative</strong> to their Customer Support Center Processing team. This is a great fit for someone who enjoys structured tasks, data accuracy, and navigating multiple systems throughout the day.</p><p> </p><p><strong>Why Candidates Love This Opportunity</strong></p><ul><li>Clear, structured work with predictable workflows</li><li>A respected organization with a long history and strong community impact</li><li>Supportive team culture—not a call center role, but a processing environment</li><li>The ability to stay “in the zone” and feel accomplished each day</li><li>Hybrid/remote flexibility</li></ul><p><strong>What You’ll Do</strong></p><p>You’ll work inside the Customer Support Center’s digital worklists—processing tasks submitted by phone representatives, such as:</p><ul><li>Beneficiary changes</li><li>Reinstatements</li><li>Loan processing and cash surrenders</li><li>Reviewing, tracking, and processing annuity applications (secondary workflow)</li><li>Entering application data into internal trackers</li><li>Sending follow‑up emails and occasional calls to other carriers to confirm receipt or request needed info</li><li>Navigating multiple internal systems to complete back‑office processing tasks</li><li>Partnering with trainers or teammates when you need support</li><li>Maintaining accuracy, speed, and productivity throughout the day </li></ul><p>This role is minimal phone work—most of your day is spent processing, reviewing, and updating member information in a structured queue.</p><p> </p><p>Interested? Apply today!</p><p>Reach out to us at 📞 (563) 359‑7535</p><p> </p><p>We’d love to connect and share more about how this role aligns with your experience and goals.</p>
We are looking for a Customer Experience Specialist to support daily customer interactions and order activity for a Long-term Contract opportunity based in Muskegon, Michigan. This role is ideal for someone who enjoys helping customers, managing detail-driven administrative work, and communicating clearly in a fast-paced office environment. You will serve as a key point of contact for product and pricing inquiries while ensuring orders are entered accurately and customers receive timely updates. The position includes on-site training at the start, followed by a hybrid schedule based on business needs.<br><br>Responsibilities:<br>• Respond to customer inquiries by phone and email, providing clear information on products, pricing, and delivery timing.<br>• Enter customer orders into the company system with a high level of accuracy and attention to detail.<br>• Support customers throughout the order process by resolving questions, clarifying requests, and sharing status updates.<br>• Collaborate with internal teams such as sales, marketing, and customer service to ensure a smooth customer experience.<br>• Use Microsoft Teams and other office tools to communicate efficiently with colleagues and manage day-to-day tasks.<br>• Learn internal order entry and MRP-related processes during initial on-site training and apply that knowledge to daily work.<br>• Help maintain organized records and correspondence so customer requests and transactions are documented properly.
<p>We are hiring a Customer Experience Specialist to help deliver outstanding service and build positive relationships with customers throughout their journey.</p><p><strong>Job Description</strong></p><ul><li>Serve as a primary point of contact for customer questions and concerns</li><li>Resolve service issues promptly and professionally</li><li>Monitor customer feedback and identify opportunities to improve satisfaction</li><li>Collaborate with internal teams to enhance the customer experience</li><li>Document interactions and maintain accurate customer records</li><li>Support retention efforts through proactive communication and follow-up</li></ul>
We are looking for a Customer Experience Specialist to join our team in Nashua, New Hampshire in a Contract to Permanent role. This position focuses on delivering responsive support to business customers, managing order activity, and maintaining accurate account information across internal systems. The ideal candidate is organized, service-oriented, and comfortable balancing phone-based customer interactions with administrative follow-up.<br><br>Responsibilities:<br>• Respond to incoming customer calls with a detail-oriented approach, resolving questions and providing timely support.<br>• Enter and manage business-to-business orders while confirming details and coordinating next steps accurately.<br>• Record customer communications and account updates in CRM and related internal platforms to maintain clear documentation.<br>• Assist customers with product, order, and account-related inquiries, ensuring issues are addressed thoroughly.<br>• Complete administrative support work, including follow-up tasks and general back-office coordination as needed.<br>• Monitor customer accounts and take appropriate action when service issues, order discrepancies, or account concerns arise.<br>• Perform billing-related activities, review account charges, and help manage open backorders to support order fulfillment.<br>• Maintain accurate customer records by updating account details, order information, and interaction history consistently.
<p><strong>Job Summary</strong></p><p>Robert Half is partnering with a well-established wealth management firm seeking a polished and proactive Senior Client Services Representative to join their growing team. This individual will serve as a key point of contact for high-net-worth clients, providing exceptional service and operational support to financial advisors while ensuring a seamless client experience.</p><p><br></p><p>The ideal candidate is detail-oriented, client-focused, and experienced in handling complex administrative and account servicing responsibilities within a financial services environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary contact for client inquiries, account maintenance requests, and service-related matters</li><li>Support financial advisors with day-to-day operations, scheduling, reporting, and client communications</li><li>Prepare and process new account paperwork, transfers, distributions, and account updates accurately and efficiently</li><li>Coordinate client meetings, prepare presentation materials, and assist with follow-up communications</li><li>Maintain accurate client records and ensure compliance with industry regulations and internal policies</li><li>Monitor account activity and proactively identify service issues or operational discrepancies</li><li>Build and maintain strong relationships with clients by delivering a high level of professionalism and responsiveness</li><li>Assist with special projects, operational initiatives, and process improvements as needed</li><li>Collaborate cross-functionally with custodians, internal departments, and external partners to resolve issues promptly</li></ul><p><br></p>
We are looking for a detail-oriented Customer Support Billing Specialist to join a software organization in Milwaukee, Wisconsin on a Contract basis. This position supports billing and accounts receivable activities by investigating payment delays, resolving invoice issues, and helping maintain accurate financial records. The ideal candidate brings strong analytical ability, a customer-focused approach, and the ability to work closely with accounting and post-sale teams in a fast-paced onsite environment.<br><br>Responsibilities:<br>• Review billing records for accuracy, identify discrepancies, and help ensure invoices are issued correctly and on time.<br>• Oversee collection activity by supporting final notice outreach, tracking follow-up efforts, and helping move delinquent accounts toward resolution.<br>• Perform cash reconciliation tasks and assess how payment activity affects account balances and related financial reporting.<br>• Partner with post-sale operations teams to research overdue vendor balances and support accounts receivable follow-up actions.<br>• Provide day-to-day accounting assistance by working with general ledger entries and coordinating with revenue accounting functions.<br>• Use Excel and Salesforce tools to analyze account details, monitor payment trends, and document billing-related activity.<br>• Support payment setup and invoice delivery processes, including troubleshooting workflow issues tied to billing and credit card transactions.
<p>Our client in <strong>Holyoke, Massachusetts</strong> is seeking a <strong>Patient Account Representative</strong> for a contract opportunity. This role is ideal for a detail-oriented professional with experience in healthcare revenue cycle operations, patient billing, insurance follow-up, and account resolution.</p><p>The Patient Account Representative will play a key role in supporting patient financial services by ensuring timely and accurate processing of patient accounts, resolving billing discrepancies, and delivering excellent service to patients and payers.</p><p><strong>Key Responsibilities</strong></p><ul><li>Review, research, and resolve patient account balances</li><li>Process patient billing and follow up on outstanding claims and payments</li><li>Work with insurance companies to verify claim status, resolve denials, and secure reimbursement</li><li>Communicate with patients regarding account balances, billing questions, and payment arrangements</li><li>Maintain accurate documentation of account activity in the billing system</li><li>Investigate and resolve discrepancies related to insurance, payments, adjustments, and patient demographics</li><li>Ensure compliance with healthcare billing regulations, payer guidelines, and company procedures</li><li>Collaborate with internal departments to support efficient revenue cycle operations</li></ul><p>We are looking for a Patient Account Representative to support billing operations for a healthcare organization in Holyoke, Massachusetts. This Long-term Contract position is ideal for someone who can manage patient account inquiries, work closely with insurance-related processes, and maintain accuracy across billing activities. The role focuses on resolving account concerns, supporting timely reimbursement, and communicating clearly with both internal teams and patient families.</p><p><br></p><p>Responsibilities:</p><p>• Investigate patient account discrepancies and take appropriate steps to bring issues to resolution.</p><p>• Submit authorization requests to insurance carriers and monitor outstanding approvals or updates as needed.</p><p>• Review billing and coverage information, obtain missing details, and make corrections to ensure records are complete and accurate.</p><p>• Handle electronic claim processing with close attention to timeliness and data accuracy.</p><p>• Conduct accounts receivable follow-up activities to help reduce aging balances and support collections.</p><p>• Communicate with staff members and patient families to address questions and provide clear updates on billing-related matters.</p><p>• Maintain accurate documentation of account actions, insurance activity, and follow-up efforts within billing systems.</p>
<p><em>The salary range for this position is $85,000-$90,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p> </p><p>You know what’s awesome? A high-paying job that respects your work-life balance. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><em> </em></p><p><strong>Job Description:</strong></p><p>We are seeking a highly motivated Client Relationship Specialist to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Client onboarding, including preparation of new account paperwork and client information-gathering</li><li>Account maintenance, including any account registration and account profile changes</li><li>Asset movement processing, including journals, wire transfers and EFTs</li><li>Assist with quarterly billing and performance reporting</li><li>Client issue resolution</li><li>Gathering tax information for clients and assisting with tax reporting</li><li>Relationship management, including regular client contact</li><li>General administrative functions, including but not limited to:</li><li>Maintaining information in the Client Relationship Management System</li><li>Exception report review</li><li>Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.</li><li>Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries</li><li>Trade execution and trade error resolution, as may be applicable and required</li></ul><p><em> </em></p>
We are looking for a Customer Support Engineer to assist customers using an edge cloud platform in Denver, Colorado. This position focuses on resolving technical issues tied to content delivery, compute behavior, and platform configuration while helping users improve reliability and performance. The role is part of a customer-facing technical team and is well suited for someone who can investigate network and application behavior, communicate clearly, and support customers in a fast-moving service environment.<br><br>Responsibilities:<br>• Investigate customer-reported problems related to edge delivery, caching behavior, request handling, headers, and compute-based applications.<br>• Examine platform configurations and recommend adjustments that improve cache efficiency, response quality, and overall service performance.<br>• Support customers in navigating the platform interface, service configuration areas, and monitoring tools to resolve technical questions effectively.<br>• Review logs, metrics, and network data to identify root causes, prioritize incidents, and determine the next steps for resolution.<br>• Explain platform behavior and edge architecture concepts in a practical way so customers can apply stronger troubleshooting methods.<br>• Route advanced or unresolved technical issues to higher-level engineering teams with clear documentation and findings.<br>• Contribute to scheduled on-call support and assist during major service events that require active monitoring and rapid response.<br>• Document recurring issues, solutions, and support insights to improve internal knowledge sharing and customer experience.
<p><strong>About the Role</strong></p><p>Robert Half is partnering with a growing construction company seeking a Client Services Associate with strong experience in customer service and construction operations support. This role serves as a key point of contact for clients, ensuring timely communication, accurate order and project updates, and a high level of service throughout the customer lifecycle.</p><p>The ideal candidate is highly responsive, detail-oriented, and experienced working in a construction environment where coordinating orders, resolving issues, and maintaining strong client relationships are essential.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact for clients regarding order status, project updates, service requests, and general inquiries</li><li>Respond to incoming phone calls and emails in a timely, professional manner while providing accurate information and updates</li><li>Provide proactive communication to clients regarding order tracking, delivery timelines, material availability, and project progress</li><li>Coordinate with internal departments (operations, sales, procurement, and project management) to ensure client needs are met</li><li>Research and resolve client issues related to orders, billing discrepancies, service delays, or product availability</li><li>Maintain accurate records of all client interactions, service requests, and order updates in CRM or ERP systems</li><li>Assist with processing and tracking purchase orders, change orders, and related documentation</li><li>Monitor open orders and ensure clients receive timely status updates throughout the lifecycle of each project</li><li>Support scheduling and coordination of deliveries, installations, or service timelines as needed</li><li>Identify service gaps or recurring issues and escalate appropriately to ensure client satisfaction</li><li>Collaborate cross-functionally to ensure smooth communication between field teams, vendors, and customers</li><li>Support reporting and data entry related to client activity, order status, and service metrics</li></ul><p><br></p>
<p>Robert Half Finance & Accounting has partnered up with a global investment management firm in the search for a detail-oriented Client Services Associate to add to their team. This position combines client service support, account administration, and investment operations work to help ensure accurate, responsive service across a range of financial transactions and reporting needs. The ideal candidate brings strong organizational skills, sound knowledge of financial processes, and the ability to work effectively with relationship managers and internal partners in a fast-paced environment. In person collaboration in office is required - this is not a remote role! </p><p><br></p><p>Responsibilities:</p><p>• Coordinate day-to-day client service and operational support for wealth management accounts, ensuring requests are completed accurately and on schedule.</p><p>• Prepare and process investment-related documentation, cash movements, reconciliations, and other account administration tasks.</p><p>• Maintain client accounts by handling updates, monitoring operational activity, and supporting routine and ad hoc reporting needs.</p><p>• Partner closely with relationship management colleagues to deliver timely follow-through on client matters and service inquiries.</p><p>• Track service requests and administrative workflows with a high level of precision while meeting deadlines in a busy environment.</p><p>• Contribute to internal reporting and data oversight by compiling information, updating records, and monitoring key operational details.</p><p>• Use portfolio, custodial, and internal service platforms to manage daily processing and support account operations.</p><p>• Follow established compliance requirements, operational controls, and industry guidelines across all assigned activities.</p>
<p>We are looking for a Client Services Associate to join our team in Twin Cities. In this role, you will provide essential support to financial advisors by managing administrative and operational tasks while maintaining strong client relationships. This position involves frequent client interaction and collaboration with custodians, third-party software providers, and other business partners to ensure smooth operations.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain effective relationships with clients to facilitate smooth account management.</p><p>• Manage new account documentation, oversee account opening processes, and ensure timely follow-up for completion.</p><p>• Handle various client service tasks, including account transfers, asset movements, and responding to service requests.</p><p>• Stay updated on custodial operations, procedures, and industry standards.</p><p>• Coordinate onboarding activities for new clients to ensure a seamless transition.</p><p>• Schedule and prepare advisors for meetings with clients and prospects.</p><p>• Address client inquiries, resolve service issues, and escalate concerns when needed.</p><p>• Prepare and distribute performance reports to clients in a timely manner.</p><p>• Utilize the firm's CRM system to document interactions, manage workflows, and maintain accurate client records.</p><p><br></p>
We are looking for a Technical Support Rep to join a water industry organization in Sarasota, Florida as part of a contract opportunity with permanent potential. In this onsite role, you will serve as a key resource for customers by resolving technical product concerns, guiding users after purchase, and ensuring a high standard of service across every interaction. You will work closely with cross-functional teams to address product performance questions, document recurring issues, and contribute insights that support operational excellence and product improvement.<br><br>Responsibilities:<br>• Investigate and resolve customer issues involving instrument performance, including hardware, software, data output, and application-related concerns.<br>• Deliver post-implementation and post-sale training to help customers use products effectively and confidently.<br>• Guide customers to the appropriate manuals, reference tools, and support materials needed to answer product questions.<br>• Record support requests, warranty matters, quality-related observations, and customer feedback in internal systems with clear and accurate detail.<br>• Prepare pricing estimates for repairs and follow-up service needs, while coordinating return authorizations and tracking equipment sent in for service.<br>• Maintain detailed case histories that capture the reported problem, diagnostic steps taken, and final resolution for each support interaction.<br>• Coordinate with quality and internal stakeholders to escalate non-conformance concerns, monitor progress, and communicate updates back to customers.<br>• Analyze trends in support activity, recurring product issues, and warranty data to produce reports and recommendations for management.<br>• Keep product registrations, dashboards, reporting records, and activity logs current while reviewing data for consistency and accuracy.<br>• Contribute to process improvements and create customer-facing support content that helps reduce repeat issues and strengthens user understanding.