<p>This role focuses on designing, supporting, and maintaining enterprise network infrastructure.</p><p><strong>Key Responsibilities</strong></p><ul><li>Configure and support firewalls, switches, and wireless networks</li><li>Manage VLANs, routing, and network security</li><li>Support data center and site‑to‑site connectivity</li><li>Monitor network performance and availability</li><li>Troubleshoot complex network issues</li><li>Participate in network upgrades and migrations</li></ul><p><br></p>
We are looking for a skilled Network Engineer to join our team in Plano, Texas. In this role, you will be responsible for managing and maintaining network infrastructure, ensuring optimal performance and security across systems. The ideal candidate will possess extensive experience with Cisco networking technologies and demonstrate strong problem-solving abilities in a fast-paced environment.<br><br>Responsibilities:<br>• Provide advanced technical support to resolve complex network issues and ensure system functionality.<br>• Travel occasionally to branch locations within the region to address on-site technical needs.<br>• Diagnose and resolve incidents by performing thorough troubleshooting and data-driven analysis.<br>• Implement infrastructure changes and execute network configuration requests.<br>• Install, configure, and maintain network and telecom hardware and software, including routers, switches, firewalls, and wireless access points.<br>• Monitor network performance and quickly identify and resolve issues to maintain uptime.<br>• Strengthen network security by applying appropriate measures and protocols aligned with organizational standards.<br>• Manage backup and recovery processes to safeguard data integrity and availability.<br>• Conduct regular maintenance and updates to ensure network systems operate efficiently.<br>• Document technical details of incidents in ticketing systems and maintain comprehensive records of network configurations and inventory.
We are looking for an experienced Network Engineer to join our team on a contract basis in Menomonee Falls, Wisconsin. In this role, you will play a key part in designing, implementing, and maintaining cutting-edge network solutions to ensure optimal performance and reliability. This position offers an opportunity to work with advanced networking technologies and contribute to the seamless operation of critical infrastructure.<br><br>Responsibilities:<br>• Evaluate the current network architecture and identify areas for improvement.<br>• Design and deploy robust failover solutions to enhance system reliability.<br>• Reconfigure IP addressing schemes to optimize network performance.<br>• Implement routing protocols to support efficient data center operations.<br>• Configure and manage Cisco devices, ensuring high availability and performance.<br>• Monitor and maintain virtual switch uptime to guarantee seamless connectivity.<br>• Document network changes and provide detailed knowledge transfer to the team.<br>• Collaborate with stakeholders to ensure network solutions align with business needs.<br>• Conduct regular assessments of network health and apply necessary updates.<br>• Support multi-tenant environments and ensure compliance with industry standards.
<p>We are partnering with a fast-growing organization just outside of Madison, WI that is investing heavily in modernizing its IT infrastructure. They are seeking a <strong>Network Engineer</strong> to join their team in a highly visible, hands-on role supporting and evolving a multi-site network environment.</p><p>This is a great opportunity for someone who enjoys a mix of <strong>day-to-day operational support and impactful project work</strong>, with the ability to influence architecture and long-term strategy.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Serve as the primary escalation point for network-related issues (approx. 70% of your time)</li><li>Troubleshoot and resolve complex network incidents across multiple sites</li><li>Support and maintain network infrastructure including firewalls, switches, routers, and VPNs</li><li>Partner with a third-party NOC (BDO) for monitoring while owning deeper technical resolution</li><li>Contribute to network <strong>architecture, design, upgrades, and modernization initiatives</strong> (approx. 30%)</li><li>Lead and support infrastructure improvement projects, including recent SD-WAN upgrades</li><li>Maintain and improve network documentation and standards</li><li>Assist with <strong>asset management</strong> and lifecycle planning</li><li>Provide overall network administration and ensure system reliability across 8 plant locations</li></ul><p><strong>Nice-to-Have Skills</strong></p><ul><li>Exposure to security tools and concepts:</li><li>Microsoft Defender</li><li>Intune</li><li>Entra (Azure AD)</li><li>Broader understanding of <strong>network architecture and security best practices</strong></li></ul><p><strong>What They’re Looking For</strong></p><ul><li>A well-rounded, <strong>generalist mindset</strong> vs. niche specialization</li><li>Someone who takes ownership and can operate independently</li><li>A professional who has <strong>invested in continuous learning</strong> (certifications highly valued)</li><li>A team player who can step into a critical role and make an immediate impact</li></ul><p><br></p><p><strong>Why This Opportunity?</strong></p><ul><li>High visibility role with influence on network direction and modernization</li><li>Opportunity to step into a key position with long-term growth potential</li><li>Stable, growing company in the manufacturing space</li><li>Clear path to <strong>full-time employment</strong></li></ul><p><br></p><p>If you’re a seasoned Network Engineer looking for a role where you can blend support, strategy, and modernization—this is a strong opportunity to make a meaningful impact.</p>
<p><strong>Job Title:</strong> Network Engineer </p><p> <strong>Location:</strong> San Luis Obispo, CA (Full On-Site)</p><p> <strong>Schedule:</strong> Monday–Friday, 8:00 AM – 5:00 PM</p><p>W<strong>Compensation & Benefits</strong></p><ul><li>Salary Range: $110-130K</li><li>Comprehensive benefits package</li><li>Pension program </li><li>Strong emphasis on work-life balance</li></ul><p><br></p><p>An established enterprise organization is seeking a<strong> Network Engineer</strong> to join its Information Technology team. This is a technical lead role within a collaborative team of six, supporting a wide range of critical infrastructure across 100+ locations.</p><p><br></p><p>This position offers the opportunity to work on large-scale, mission-critical systems while helping guide future technology decisions, including upcoming infrastructure and security initiatives.</p><p><br></p><p> <strong>Key Responsibilities</strong></p><ul><li>Design, implement, and maintain complex LAN/WAN network environments</li><li>Serve as a technical lead, providing guidance and mentorship to network staff</li><li>Architect and support multi-platform enterprise networks</li><li>Configure and manage network hardware, including routers, switches, and firewalls</li><li>Monitor performance, troubleshoot issues, and ensure network security and reliability</li><li>Support and enhance network infrastructure across diverse operational environments</li><li>Collaborate with internal teams, vendors, and stakeholders on projects and upgrades</li><li>Participate in evaluating and selecting future technologies, including firewall solutions</li><li>Maintain documentation, diagrams, and procedural standards</li></ul><p><strong>Technical Environment</strong></p><ul><li>Cisco-based Layer 2/Layer 3 networking</li><li>BGP routing</li><li>Check Point firewalls</li><li>Primarily on-premise infrastructure with early-stage cloud adoption</li><li>Exposure to future cloud and security architecture decisions</li></ul><p><br></p><p>For immediate consideration, direct message Reid Gormly on LinkedIN and Apply Now!</p>
<p>Our company is seeking a talented Network Engineer to join our technology team in St. Louis, MO. In this role, you will design, implement, and support network infrastructure ensuring optimal performance, security, and reliability for our organization.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><p>· Plan, configure, and maintain local and wide area networks, including routers, switches, firewalls, and wireless systems.</p><p>· Monitor network performance and troubleshoot issues to ensure uptime and efficiency.</p><p>· Collaborate with IT and security teams to implement best practices and maintain a secure network environment.</p><p>· Conduct network upgrades and migrations, documenting changes and procedures.</p><p>· Evaluate new networking technologies and provide recommendations for improvements.</p>
We are looking for a skilled Network Engineer to join our team in Brunswick, Georgia. This contract-to-permanent position offers an exciting opportunity to contribute to the deployment, operation, and optimization of advanced networking solutions. The role involves working with cutting-edge technologies to support Layer 2 and Layer 3 network operations, with a focus on enhancing connectivity and reliability.<br><br>Responsibilities:<br>• Deploy and maintain Calix, Juniper, and Nokia routing and switching systems in data center and distribution environments.<br>• Manage the delivery of Layer 2 transport services to communities and ensure effective Layer 3 routing at Points of Presence (POPs), including redundancy and failover.<br>• Contribute to network design, operations, and optimization, focusing on peering, traffic engineering, and system resiliency.<br>• Implement IPv4 and IPv6 strategies in collaboration with network architects and leadership teams.<br>• Ensure operational readiness by developing monitoring systems, alert mechanisms, documentation, and maintenance procedures.<br>• Participate in on-call rotations to address outages, oversee planned maintenance, and lead incident response efforts.<br>• Support the integration of MPLS and VLAN configurations to enhance network efficiency.<br>• Drive continuous improvement in network performance and reliability through proactive troubleshooting and optimization.
<p>Robert Half is seeking a skilled Network Systems Engineer to join our IT team and provide comprehensive computer and network support across the US. This role’s core focus is managing and maintaining the Enterprise Network Infrastructure, while also delivering high-level (Tier-2 and Tier-3) technical services to the organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist senior engineers with installation, maintenance, administration, and upgrades of Enterprise Network Infrastructure platforms.</li><li>Monitor network systems and data centers to ensure top performance and reliability.</li><li>Troubleshoot, analyze, and resolve system outages, collaborating with vendors as needed.</li><li>Work with vendors, clients, carriers, and technical teams on network implementation, optimization, security, and ongoing management.</li><li>Develop and help administer preventative maintenance programs, business continuity, and disaster recovery plans; document and test these protocols regularly.</li><li>Ensure adherence to internal and industry design, programming, and application standards.</li><li>Manage support ticket queues, resolving issues efficiently and with excellent service.</li><li>Availability to work weekends and after-hours for operational issues, patch cycles, and critical updates as required.</li><li>Perform additional duties and projects as assigned.</li></ul><p><br></p>
<p>Robert Half is currently seeking a Contract Network Engineer to join our client's IT department. As a Contract Network Engineer, you will play a vital role in the design, implementation, and maintenance of the organization's network infrastructure. This is a contract position offering an exciting opportunity to work with a reputable company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Network Design:</strong> Design and implement network infrastructure, including LAN, WAN, and data center networks, to meet the organization's requirements for performance, security, and scalability.</li><li><strong>Network Maintenance:</strong> Monitor and maintain network devices, including routers, switches, firewalls, load balancers, and wireless access points to ensure optimal performance and reliability.</li><li><strong>Security Implementation:</strong> Implement and manage network security measures, such as firewalls, intrusion detection systems, and VPNs, to protect the network from external threats.</li><li><strong>Network Troubleshooting:</strong> Diagnose and resolve network issues, perform network testing, and work with end-users to provide technical support for network-related problems.</li><li><strong>Capacity Planning:</strong> Evaluate network performance and capacity, making recommendations for upgrades or changes to accommodate the organization's growth.</li><li><strong>Documentation:</strong> Maintain accurate records of network configurations, changes, and updates to facilitate troubleshooting, auditing, and compliance.</li><li><strong>Vendor Collaboration:</strong> Collaborate with network equipment vendors and service providers to manage procurement, service agreements, and vendor relationships.</li><li><strong>Network Optimization:</strong> Identify opportunities for network optimization and cost reduction while maintaining or improving network performance.</li></ol><p><br></p>
<p>We are looking for a skilled Network Engineer to join our team in Dallas, Texas. This is a long-term contract position with an initial six-month term and a strong potential for extension. The ideal candidate will play a key role in upgrading and maintaining network infrastructures across multiple sites, ensuring optimal performance and reliability.</p><p><br></p><p><strong>POSITION: NETWORK ENGINEER</strong></p><p><strong>LOCATION: DALLAS, TX - HYBRID; 3 DAYS ONSITE</strong></p><p><strong>DURATION: 6 MONTHS POSSIBLE EXTENSIONS</strong></p><p><strong>RATE: $55 - $63/HOUR</strong></p><p><br></p><p>Responsibilities:</p><p>• Conduct detailed site surveys to evaluate network environments and identify areas for improvement.</p><p>• Oversee the planning, implementation, and completion of branch and site network buildouts.</p><p>• Upgrade and deploy Cisco Meraki wireless infrastructure, including WAPs and access points, across designated locations.</p><p>• Perform physical network tasks such as cabling, equipment installation, and configuration.</p><p>• Maintain accurate and up-to-date documentation of network configurations, changes, and project milestones.</p><p>• travel to selected sites as required </p>
<p>Design, implement, and maintain enterprise networks to ensure optimal performance, scalability, and security. Collaborate with cross-functional teams to resolve network-related issues and support business operations.</p>
We are looking for a skilled Network Engineer to join our team in The Woodlands, Texas. In this role, you will be responsible for designing, implementing, and maintaining robust network systems to support our organization's operations. This position requires expertise in Cisco networking technologies and security protocols to ensure the reliability and security of our infrastructure.<br><br>Responsibilities:<br>• Configure, manage, and maintain Cisco routers to ensure optimal network performance.<br>• Oversee the implementation and management of Palo Alto Firewalls to enhance network security.<br>• Administer and troubleshoot Cisco ASA devices to support secure remote access and network protection.<br>• Implement and optimize Border Gateway Protocol (BGP) to ensure efficient network routing.<br>• Monitor and maintain network systems to ensure high levels of performance and reliability.<br>• Collaborate with team members to design and execute network upgrades and improvements.<br>• Identify and resolve network issues promptly to minimize downtime and operational impact.<br>• Document network configurations, changes, and processes to maintain accurate records.<br>• Provide technical support and guidance to internal teams regarding network operations.<br>• Stay updated on the latest networking technologies and best practices to improve system efficiency.
<p>We’re seeking a dynamic Infrastructure Engineer to design, build, and maintain our critical IT infrastructure. You’ll ensure high availability, scalability, and security across servers, storage, and cloud systems. If you’re passionate about creating resilient systems and solving complex technical challenges, join us to power our technology backbone!</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Design and deploy infrastructure solutions, including servers, virtualization, and storage systems.</li><li>Manage and optimize on-premises and cloud environments (e.g., AWS, Azure, VMware).</li><li>Automate provisioning, monitoring, and scaling using tools like Terraform or Ansible.</li><li>Troubleshoot and resolve issues impacting system performance or availability.</li><li>Implement security best practices, including patch management and access controls.</li><li>Collaborate with DevOps and application teams to support CI/CD pipelines.</li><li>Document infrastructure designs and maintain operational runbooks.</li></ul><p><br></p>
<p>This role supports enterprise network infrastructure including routing, switching, security, and troubleshooting across multiple locations.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage Cisco network environments</li><li>Configure and support firewalls (Palo Alto, Fortinet, or similar)</li><li>Troubleshoot LAN/WAN connectivity issues</li><li>Support VPNs and network security initiatives</li><li>Assist with network upgrades and documentation</li></ul><p><br></p>
We are looking for a skilled Network Engineer to join our team in Middletown, Pennsylvania. In this long-term contract role, you will play a crucial part in managing and optimizing network infrastructure, with a focus on Azure networking and Intune environments. This position offers the opportunity to contribute to a dynamic financial services environment while expanding your expertise in cloud-based solutions.<br><br>Responsibilities:<br>• Configure and manage Azure networking solutions, including private endpoints and security protocols.<br>• Evaluate and enhance existing production and test environments to ensure optimal setup and security.<br>• Lead the implementation and support of Intune environments, providing practical guidance and training to team members.<br>• Collaborate with cross-functional teams to align network strategies with organizational goals.<br>• Troubleshoot and resolve network-related issues to maintain high availability and performance.<br>• Develop and maintain documentation for network configurations, processes, and procedures.<br>• Monitor network performance and implement improvements as necessary.<br>• Stay updated on industry best practices and emerging technologies to enhance network capabilities.<br>• Ensure compliance with security standards and policies across all network systems.
We are looking for an experienced Help Desk/Desktop Support Analyst to join our team in Madison, Wisconsin. In this hybrid role, you will provide exceptional technical and customer service support while addressing a variety of hardware, software, and system-related issues. This is a contract-to-permanent position, offering a unique opportunity to grow your career in the dynamic biotech industry.<br><br>Responsibilities:<br>• Respond promptly to service desk tickets by troubleshooting and resolving technical issues related to hardware, software, and operating systems.<br>• Deliver excellent customer service by addressing inquiries and resolving issues with professionalism and efficiency.<br>• Manage and triage incoming calls to ensure proper routing and prioritization of technical support needs.<br>• Utilize Active Directory to perform user account management, permissions updates, and system access troubleshooting.<br>• Provide support for Microsoft Windows 10 and Microsoft Office applications, ensuring optimal functionality and user satisfaction.<br>• Assist with Microsoft Dynamics CRM issues, offering guidance and solutions as needed.<br>• Document and escalate unresolved issues to higher-level support teams when necessary.<br>• Maintain accurate records of support interactions and resolutions within the ticketing system.<br>• Collaborate with team members to improve support processes and ensure seamless service delivery.<br>• Stay updated on emerging technologies and tools to enhance technical support capabilities.
<p>Our growing client is seeking a customer-focused <strong>Tier 1 Helpdesk Analyst</strong> to serve as the first point of contact for technical support across the organization. In this role, you’ll handle day-to-day user issues, triage and resolve tickets efficiently, and escalate more complex matters while gaining hands-on exposure to modern infrastructure, cloud, security, and networking technologies. This is an excellent opportunity for someone looking to build a strong IT foundation while working alongside experienced engineers in a collaborative environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide first-line technical support for end users, including printer issues, login problems, screen/display issues, and general workstation troubleshooting</li><li>Manage and resolve helpdesk tickets across multiple systems, ensuring timely updates and resolution</li><li>Support core IT platforms including <strong>Active Directory, Azure, Microsoft 365, and telephony systems</strong></li><li>Perform user and device support using <strong>Entra ID (Azure AD) and Intune</strong>, including access, device enrollment, and basic policy troubleshooting</li><li>Troubleshoot and support <strong>Windows desktops and Windows Server environments</strong></li><li>Assist with routine infrastructure tasks such as <strong>system reboots, backups, and basic maintenance</strong></li><li>Provide initial support or exposure to <strong>Hyper‑V environments and SQL maintenance tasks</strong>, escalating as needed</li><li>Identify, assign, and escalate <strong>security-related tickets</strong> to the appropriate teams</li><li>Support and escalate network-related issues involving <strong>Cisco switches and Fortinet firewalls</strong></li><li>Document incidents, resolutions, and procedures to improve response efficiency and knowledge sharing</li></ul><p><br></p>
Kyle Clarke from Robert Half is partnering with a growing aerospace manufacturer in Western New York that is seeking an experienced and detail-oriented Electrical Engineer to join their team. This role is responsible analog and digital electrical design and development of both new and existing Industrial/Aerospace products to satisfy customer specification requirements; provides technical expertise and support to the Engineering staff when needed; provides manufacturing support to assembly personnel when needed.
<p>We are looking for an experienced Senior Engineering Technician to join our client's team 100% onsite in Greater Milwaukee. In this role, you will perform advanced mechanical testing and troubleshooting while ensuring the reliability of automated systems and processes. This position offers an opportunity to lead lab activities, mentor peers, and contribute to the continuous improvement of testing methodologies and equipment.</p><p><br></p><p>Responsibilities:</p><p>• Conduct advanced mechanical tests using sophisticated electrical and mechanical testing equipment.</p><p>• Prepare detailed reports, daily test logs, and incident summaries to document findings.</p><p>• Lead lab operations and provide mentorship to other technicians to enhance team capabilities.</p><p>• Set up, troubleshoot, and interpret data from data acquisition systems to ensure accurate results.</p><p>• Serve as a subject matter expert on testing processes, product performance, and test results.</p><p>• Provide feedback to supervisors and engineers to prioritize workload and improve processes.</p><p>• Recommend product improvements based on test results, competitive analysis, and observations.</p><p>• Drive continuous improvement initiatives for lab equipment, test systems, and operational methods.</p><p>• Utilize fabrication tools to modify components or generators as needed.</p><p>• Collaborate with cross-functional teams to share insights and influence decision-making.</p>
<p>We are looking for a skilled IT Support Technician III to join our team in Las Vegas, Nevada. In this Contract to permanent position, you will provide essential hardware and software support for the company's personal computers and local area network. This role focuses on troubleshooting technical issues and ensuring smooth operations for both onsite and remote employees.</p><p><br></p><p>Responsibilities:</p><ul><li>Own the full employee IT lifecycle, including onboarding, offboarding, role changes, and access management</li><li>Execute secure and compliant access provisioning and deprovisioning across Active Directory, Microsoft Entra ID, and related systems</li><li>Administer IAM, endpoint management, and device compliance using Microsoft Intune (MDM/MAM)</li><li>Manage and support Jira Service Management (JSM), including ticket queues, SLAs, and request workflows</li><li>Install, configure, maintain, and troubleshoot hardware, software, and end-user devices</li><li>Provide advanced troubleshooting for complex desktop, network, and application issues; serve as escalation point for Tier I/II</li><li>Assist in mentoring junior technicians and provide leadership support in the absence of the IT Support Manager</li><li>Deliver timely technical support via ticketing system, email, and in-person interactions</li><li>Troubleshoot LAN/WAN and connectivity issues in accordance with company standards</li><li>Perform system administration tasks, including account management, permissions, and endpoint security configurations</li><li>Support remote and hybrid workforce technologies, including device provisioning and secure access</li><li>Maintain and support communication systems, including conference room A/V and mobile devices</li><li>Perform software deployments, updates, patching, and hardware replacements</li><li>Support email administration and data governance practices, including access controls and distribution groups</li><li>Assist with physical access systems, including badging and facility access coordination</li><li>Maintain accurate documentation of systems, assets, and procedures</li><li>Provide end-user training and promote effective use of technology</li><li>Partner with HR, Facilities, and Security to support operations and compliance</li><li>Contribute to process improvements, trend analysis, and scalable support practices</li><li>Manage workload effectively to meet service level expectations</li><li>Maintain professional conduct and strong customer service in all interactions</li></ul><p><br></p>
<p>Robert Half is seeking a<strong> Help Desk Support Technician </strong>to support a <strong>government</strong> organization based in Issaquah<strong>. </strong>This role involves <strong>Tier 1 ticketing support for internal users.</strong> The position is <strong>Hybrid – Onsite 3 days a week</strong> and is a <strong>6-month </strong>contract opportunity with the potential to <strong>Convert</strong>. Apply today! </p><p> </p><p><strong><u>Job Details: </u></strong> </p><p><strong>Schedule:</strong> Monday – Friday 8-5pm PST </p><p><strong>Duration:</strong> 6-month contract with opportunity to convert </p><p><strong>Location:</strong> Hybrid, in office 3 days a week in Issaquah</p><p><br></p><p><strong><u>Job Responsibilities:</u></strong> </p><ul><li>Test, diagnose and resolve end user desktop hardware, OS, and application problems, including the ability to identify desktop application interdependencies and or conflicts.</li><li>Coordinate with vendors for hardware parts, repairs, and replacements.</li><li>Troubleshoot printer, copier and scanner problems.</li><li>Create, Rebuild and optimize operating system images and install new device hardware.</li><li>Create and manage user and group accounts in a hybrid Active Directory/Office 365 environment.</li><li>Respond to end-user requests for service on problematic systems and/or equipment. </li><li>Manage helpdesk ticket system, distribute incoming tickets to IT team members.</li><li>Act as a point of escalation for system and application analyst team. </li><li>Participate in team technology training regimen to stay current. </li></ul>
We are looking for a skilled End User Migration Technician to join our team in Cincinnati, Ohio. This is a Contract position where you will play a critical role in ensuring the seamless setup, maintenance, and support of end-user devices. Bring your expertise in hardware installation and troubleshooting to help deliver exceptional technical support.<br><br>Responsibilities:<br>• Install, configure, and troubleshoot computer hardware and associated devices to ensure optimal performance.<br>• Provide hands-on assistance with cable installations and ensure proper connectivity for end-user systems.<br>• Support and maintain Dell Technologies and Apple devices, addressing any technical issues that arise.<br>• Collaborate with team members to ensure a smooth migration process for end-user systems.<br>• Conduct routine inspections and maintenance to prevent hardware failures or disruptions.<br>• Document technical procedures and solutions to maintain accurate records for future reference.<br>• Respond promptly to user requests and provide efficient resolutions to technical problems.<br>• Train end-users on basic hardware functions and troubleshooting techniques as needed.<br>• Ensure all hardware installations comply with organizational standards and guidelines.
<p>We are looking for a Support Technician to provide Tier 2 support for client environments North East Florida to Gainesville & Daytona. This Long-term Contract position is ideal for someone who enjoys resolving complex desktop, Microsoft, and network-related issues while working across multiple organizations and user groups. The role requires strong troubleshooting ability, clear communication, and a service-focused approach to maintaining reliable IT operations.</p><p><br></p><p>Responsibilities:</p><p>• Resolve escalated technical issues involving Windows 10 and Windows 11 systems, Microsoft 365 applications, Entra ID, and Active Directory administration.</p><p>• Investigate and correct connectivity and infrastructure problems across LAN and WAN environments, including routers, switches, VLANs, and firewall-related issues.</p><p>• Support virtual server platforms by assisting with administration and troubleshooting activities in VMware and Hyper-V environments.</p><p>• Provide operational support for backup and recovery processes, including work with Veeam-based solutions when used by clients.</p><p>• Serve as a higher-level resource for Tier 1 support staff by guiding troubleshooting efforts and helping identify root causes for recurring problems.</p><p>• Manage support requests through a ticketing platform such as ConnectWise, maintaining accurate notes, status updates, and timely resolution of assigned work.</p><p>• Deliver technical assistance across multiple customer environments, adjusting quickly to different configurations, priorities, and support expectations.</p><p>• Create and update technical documentation, knowledge articles, and process guides to improve consistency and efficiency within the support team.</p><p>• Contribute to project-based work such as upgrades, migrations, and new client environment setup as needed.</p><p>• Communicate clearly with end users and stakeholders to provide progress updates, explain solutions, and maintain a positive support experience.</p>
<p>We are looking for a Support Technician to provide Tier 2 support for client environments North East Florida to Gainesville & Daytona. This Long-term Contract position is ideal for someone who enjoys solving complex desktop, Microsoft, and network issues while maintaining a high level of service for end users. The role supports a managed services setting, requiring strong troubleshooting ability, clear communication, and the flexibility to balance multiple priorities across different organizations.</p><p><br></p><p>Responsibilities:</p><p>• Resolve escalated technical issues involving Windows 10 and Windows 11, Microsoft 365, Entra ID, and Active Directory, including user access, permissions, and policy-related concerns.</p><p>• Diagnose and address LAN and WAN connectivity problems by working with routing, switching, firewall, and VLAN configurations across client networks.</p><p>• Support virtual infrastructure by assisting with administration and troubleshooting in VMware and Hyper-V environments.</p><p>• Contribute to backup and recovery operations, including support for data protection tools such as Veeam when used in client environments.</p><p>• Serve as a higher-level resource for frontline support staff by guiding issue resolution, identifying root causes, and determining when senior engineering involvement is needed.</p><p>• Manage service requests and incidents within a ticketing platform, keeping records accurate, status updates timely, and resolutions well documented.</p><p>• Provide technical support across multiple customer environments, adjusting quickly to different systems, workflows, and operational needs.</p><p>• Create and update knowledge base materials, support procedures, and troubleshooting documentation to improve consistency and team efficiency.</p><p>• Participate in technical initiatives such as upgrades, migrations, and onboarding activities for new client environments.</p><p>• Communicate clearly with users and stakeholders to set expectations, provide progress updates, and deliver a thorough support experience.</p>
<p>We are seeking a highly skilled and detail‑oriented Survey CAD Technician to support our residential, commercial, civil, and energy-sector surveying projects. The ideal candidate brings strong technical expertise, exceptional organization, and the ability to collaborate in a fast‑paced, high‑performing environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare property plats, including easement, boundary, Land Title, ALTA, and subdivision surveys.</li><li>Collaborate with project managers to complete assigned tasks within established deadlines.</li><li>Support project management efforts across residential, civil, commercial, and energy industry projects through a variety of tasks.</li><li>Manage project intake, including documentation and coordination of survey requests.</li><li>Prepare base drawing (DWG) files and project records for field and office workflows.</li><li>Assist with field scheduling, ensuring accurate communication and coordination.</li><li>Perform field data drafting, ensuring precision and adherence to project standards.</li><li>Prepare and/or review legal descriptions and exhibits for multiple survey types.</li><li>Conduct QA/QC reviews on a wide range of survey deliverables to ensure accuracy and completeness.</li></ul><p><br></p><p><br></p><p><br></p>