We are looking for a dedicated and personable Customer Service Representative to join our team in Hermitage, Pennsylvania. In this role, you will play a crucial part in ensuring customer satisfaction by addressing inquiries, resolving issues, and promoting banking products and services. This is a long-term contract position offering the opportunity to thrive in the financial services industry.<br><br>Responsibilities:<br>• Respond to a high volume of inbound calls, providing timely and attentive assistance to customers.<br>• Support customers with tasks such as opening new accounts, updating account information, and resolving concerns.<br>• Deliver accurate and detailed information about banking products and services.<br>• Record customer interactions and transactions thoroughly in the system to maintain accurate records.<br>• Work collaboratively with team members to ensure a seamless and efficient customer experience.<br>• Analyze customer needs and recommend suitable banking solutions.<br>• Handle sensitive customer information responsibly and in compliance with banking regulations.<br>• Stay informed about banking products, services, and procedures to provide up-to-date assistance.
<p>We are seeking motivated and reliable On-Call Customer Service Representatives to support our clients during peak business hours, special projects, and temporary staffing needs. In this role, you will provide exceptional customer support via phone, email, and chat, ensuring a positive customer experience across all interactions.</p><p><br></p><p>Responsibilities:</p><ul><li>Answer inbound customer inquiries in a professional and timely manner.</li><li>Provide product, service, or account information and resolve any emerging issues.</li><li>Document all customer interactions and follow up on outstanding requests.</li><li>Escalate complex or unresolved issues to the appropriate department or supervisor.</li><li>Remain knowledgeable about assigned client policies, procedures, and systems.</li><li>Maintain a high level of professionalism, empathy, and accuracy in every interaction.</li><li>Support special projects, coverage for absences, or higher-than-normal call volumes as needed.</li></ul><p><br></p>
<p><strong>Customer Service Phone Representative </strong></p><p><strong>Hybrid | Insurance Services | People-Focused Role</strong></p><p><br></p><p>We're partnering with a highly regarded insurance organization that is expanding its customer operations team to support increased demand. These short‑term engagements (with strong potential to extend) are mission‑critical — helping reduce customer wait times and ensuring policyholders receive timely, thoughtful support.</p><p><br></p><p>This position blends customer interaction, account analysis, and problem-solving in a structured, supportive setting and is ideal for empathetic communicators who enjoy helping others by phone. If you’re someone who can listen, analyze, and guide customers through important questions with professionalism and care, this role provides for meaningful work and clear processes.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Support customers primarily by phone (with some written communication)</li><li>Assist with billing, account, and product‑related questions</li><li>Analyze member accounts and process updates (beneficiaries, coverage, payment methods, etc.)</li><li>Use sound judgment and problem‑solving skills to resolve complex situations</li></ul><p><br></p><p><strong>Why Candidates Choose This Team</strong></p><ul><li>Hybrid flexibility after training</li><li>Ongoing learning and development opportunities</li><li>Predictable work hours with rotating start times</li><li>Supportive leadership and strong team culture</li></ul><p><br></p>
<p>We are looking for a customer-focused Contact Call Center Representative (5+ years of experience could be more lead or supervisor level) to support clients and internal branch teams. In this role, you will handle a mix of inbound and outbound communications, resolve account-related concerns, and deliver knowledgeable guidance on consumer banking products and services. The ideal candidate brings strong judgment, clear communication, and the ability to stay organized in a high-volume environment while maintaining service quality and customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming and outgoing customer calls while delivering detail-oriented service that supports satisfaction, retention, and sales goals.</p><p>• Provide day-to-day assistance to branch employees through the branch support line, including help with system navigation, procedural questions, online banking resources, and approval follow-up.</p><p>• Investigate customer concerns thoroughly and take timely action to resolve issues, escalating complex matters when appropriate.</p><p>• Maintain up-to-date knowledge of deposit accounts, transaction services, internal procedures, and applicable regulatory guidelines to ensure accurate support.</p><p>• Identify opportunities to recommend relevant consumer banking products and services based on customer needs and current promotional initiatives.</p><p>• Meet established performance expectations for quality assurance, service levels, accuracy, and cross-selling results in a fast-paced call center setting.</p><p>• Support additional service operations by providing teller or switchboard coverage when business needs require it.</p><p>• Use active listening and thoughtful questioning to understand customer concerns, address objections, and guide conversations toward effective solutions.</p><p><br></p><p><strong><em><u>For immediate consideration, Please call me directly 508-205-2127 Eric Lebow </u></em></strong></p>
<p>We are looking for motivated Bilingual Spanish Speaking Customer Service Representatives to join our team in Tempe, Arizona. This contract-to-permanent position offers an excellent opportunity to build a career in the mortgage and financial services industry, working in a dynamic and fast-paced call center environment. As the first point of contact for customers, you will play a key role in delivering exceptional service and ensuring customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls from customers with inquiries about mortgage payments, escrow accounts, and loan information.</p><p>• Make outbound calls to customers to address missed or overdue payments and provide guidance on account resolution.</p><p>• Deliver accurate and customer-focused assistance, ensuring all questions are addressed promptly and professionally.</p><p>• Maintain detailed and precise records of all customer interactions in the internal system.</p><p>• Adhere to company policies and compliance standards while providing consistent and reliable service.</p><p>• Participate in training sessions and ongoing coaching to enhance skills and stay updated on industry practices.</p><p>• Collaborate with team members to ensure a seamless and efficient customer service experience.</p>
<p>Summary:</p><p>The role includes providing support to English and Spanish calling queues through answering and transferring calls, assisting callers and providing information. The support staff would also provide child care referrals to families. Support staff would assist with provider update calls, updating provider profiles and data entry (English and Spanish).</p><p> </p><p><u>DUTIES </u> </p><ul><li>Assist with R&R English and Spanish Calling Queues (assisting callers, transferring calls)</li><li>Provide child care referrals to families</li><li>Provide child development and community resources to callers</li><li>Update computerized provider records</li><li>Assist with provider updates (data entry, provider profiles)</li><li>Assist with department special projects and events (mass mailings, trainings/workshops)</li></ul>
<p>We are looking for a Spanish Bilingual Customer Service Representative to support a non-profit organization through a Contract assignment based in Chicago, Illinois. In this role, you will serve as a key point of contact for members, providing thoughtful assistance over the phone, documenting interactions accurately, and helping callers understand available resources, policies, and required next steps. This position is well suited for a customer service representative with strong call center experience, dependable attendance, and a detail-focused approach to every interaction.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming member calls with patience and a service-minded approach.</p><p>• Record detailed and accurate notes from each interaction while updating information in web-based systems and internal databases.</p><p>• Guide members through policies, procedures, and follow-up actions so they clearly understand what is needed next.</p><p>• Explain documentation expectations and offer practical direction to help members complete requests correctly.</p><p>• Enter orders, service details, and other required information with a high degree of accuracy.</p><p>• Use tools such as SharePoint and Microsoft Office applications to access information, track activity, and support daily operations.</p><p>• Handle a steady volume of calls while maintaining quality standards, confidentiality, and strong attention to detail.</p><p>• Support additional customer service and administrative tasks as needed to meet team and member needs.</p>
<p>We are looking for a Customer Service Representative to join a payments-focused corporate team in Indianapolis, Indiana. This contract opportunity with permanent potential is ideal for someone who communicates clearly, enjoys assisting customers over the phone, and can handle routine service needs with accuracy and professionalism. The person in this role will support customers by resolving account-related concerns, sharing product information, and helping them make informed decisions while meeting call center performance expectations.</p><p><strong>***The shift is Monday - Friday 1pm - 10pm EST***</strong></p><p><strong>MUST BE FLUENT IN SPANISH AND ENGLISH</strong></p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries by phone and document service concerns by creating and updating trouble tickets as needed.</p><p>• Provide clear explanations of available products, service features, pricing details, and applicable fees so customers understand their options.</p><p>• Use call center applications and support tools efficiently to access account information, complete service requests, and maintain accurate records.</p><p>• Resolve common customer issues by following established procedures and escalating more complex matters when additional guidance is required.</p><p>• Consistently meet service quality standards, productivity goals, and other call center performance measures.</p><p>• Encourage customers to use online and automated self-service resources when those options best support their needs.</p><p>• Share information about current promotions, enhanced offerings, and upgraded solutions that may benefit the customer.</p><p>• Prepare and communicate rate quotes while promoting prepay solutions when appropriate.</p><p>• Perform additional customer support and administrative tasks as assigned to support daily operations.</p>
Robert Half is hiring a Bilingual Customer Service Representative (English/Spanish) for a full‑time, onsite opportunity in Arlington. This role is ideal for someone who enjoys helping customers, communicating clearly, and working in a fast‑paced environment. <br> What You’ll Be Doing: Handle inbound customer inquiries via phone, email, and/or chat Provide support in both English and Spanish Resolve customer questions, concerns, and service issues professionally Accurately document interactions and update internal systems Work closely with internal teams to ensure high‑quality customer support
<p>We are looking for a dedicated Bilingual Customer Service Representative to join our team in Madison, Wisconsin. In this long-term contract role, you will play a vital role in delivering exceptional service to customers by addressing their inquiries and concerns with professionalism and efficiency. This position requires fluency in Spanish and English to effectively communicate with a diverse client base.</p><p><br></p><p><strong>*Fully ONSITE and must be Bilingual in Spanish*</strong></p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and professionally to inbound customer inquiries via phone, ensuring customer satisfaction.</p><p>• Handle both inbound and outbound calls to address customer needs and provide accurate information.</p><p>• Assist customers in resolving issues, answering questions, and providing guidance on services offered.</p><p>• Document customer interactions and maintain accurate records in the system.</p><p>• Collaborate with team members to ensure seamless service delivery and problem resolution.</p><p>• Identify and escalate complex issues to appropriate departments for further support.</p><p>• Follow established protocols and procedures to maintain high-quality service standards.</p><p>• Utilize bilingual skills to communicate effectively with Spanish-speaking customers.</p><p>• Provide feedback to improve customer service processes and enhance the overall experience.</p>
<p>We are looking for a <strong><u>bilingual customer service specialist who can support Spanish- and English-</u></strong>speaking customers with confidence, accuracy, and empathy. This contract opportunity is based in Columbia, South Carolina, and is ideal for someone with a strong background in customer support or banking operations. The role requires excellent communication skills and comfort handling a high volume of calls. </p><p><br></p><p>Responsibilities:</p><p>• Assist customers in both Spanish and English by answering questions, resolving issues, and providing clear guidance over the phone.</p><p>• Manage a steady flow of inbound calls while also making outbound follow-up calls as needed to address customer requests or obtain additional information.</p><p>• Accurately document customer interactions, update account details, and enter service-related information into internal systems.</p><p>• Support mortgage servicing inquiries with a high level of care and attention to compliance requirements.</p><p>• Deliver a positive customer experience by handling concerns efficiently and escalating complex matters when appropriate.</p><p>• Apply banking or financial services knowledge to explain processes, respond to account-related questions, and assist with service requests.</p>
<p>Position Overview</p><p>We are seeking a <strong>Bilingual Customer Service Representative (Spanish/English)</strong> to join a fast-paced contact center environment. This role is ideal for someone who enjoys helping customers, communicating clearly across language barriers, and providing a positive service experience. Insurance industry knowledge is a plus, but not required.</p><p>Key Responsibilities</p><ul><li>Handle inbound and/or outbound customer calls, emails, or chats in <strong>both Spanish and English</strong></li><li>Assist customers with general inquiries, account information, policy questions, and service requests</li><li>Accurately document customer interactions and update information in internal systems</li><li>Resolve issues professionally and escalate complex concerns as needed</li><li>Maintain a high level of customer satisfaction while meeting quality and performance metrics</li><li>Follow company policies, procedures, and compliance guidelines</li></ul><p><br></p>
<p>Our client in the South Side of Pittsburgh, PA is hiring for English and Bilingual Customer Service Representative for a contract to hire job opportunity. There will be an OHIO class in Canfield on Tuesday, 5/19/26 and a Pittsburgh Class on Wednesday, 5/20/26. Please note you must be onsite to pick up equipment and training for the first day. The Pittsburgh location has free parking provided and they are also bus accessible! The Ohio location will be a meet up spot at a hotel in Canfield, OH. </p><p><br></p><p>After DAY 1, the position is remote. Must be living in PENNSYLVANIA OR OHIO. Training schedule: 8:15AM - 4:45PM (Monday - Friday) ideally the first 24-30 business days. Permanent schedule would be sometime between 9:00AM - 5:30PM (Monday - Friday). </p><p>o English speaking day shift: $16</p><p>o Bilingual speaking day shift: $18</p><p><br></p><p><br></p><p>This position is responsible for direct communication with customers, handling customer questions, taking inbound calls, making outbound calls, and taking applications over the phone for the company's programs. Requires an individual who has outstanding customer service skills, the ability to navigate computer systems efficiently and ability to fluently speak multiple languages, including Spanish.</p><p><br></p><p><br></p>
<p>Our company is searching for a dedicated Bilingual Customer Service Representative to be the first point of contact for clients and customers, delivering outstanding service in both English and a second language (such as Spanish, French, Mandarin, or others). This role is ideal for individuals who excel at clear communication, cultural sensitivity, and problem solving in a fast-paced environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat in both languages, providing timely and accurate solutions.</li><li>Address and resolve customer complaints, offering information about products or services.</li><li>Document and track customer interactions following established protocols.</li><li>Maintain professionalism and adhere to service standards at all times.</li><li>Collaborate with internal teams to ensure customer needs are met.</li><li>Assist in identifying opportunities for process improvement based on customer feedback.</li></ul><p><br></p>
We are looking for a skilled Customer Service Representative to join our team in Atlanta, Georgia. This is a Contract to permanent position offering the opportunity to make a meaningful impact by providing exceptional support for medical device products and services. The ideal candidate will thrive in a remote work environment, demonstrate strong problem-solving skills, and deliver outstanding service to customers.<br><br>Responsibilities:<br>• Deliver high-quality customer service and technical support for a range of medical device products and services.<br>• Collaborate with a diverse team to investigate, assess, and resolve customer issues in line with established policies.<br>• Document all customer interactions, keeping detailed and accurate records of actions taken.<br>• Educate customers on the features and benefits of medical device products and services to ensure optimal use.<br>• Proactively retain customers by resolving concerns and providing superior service.<br>• Communicate unresolved issues to the Customer Service Manager for further action.<br>• Utilize Salesforce and other tools to manage customer data and streamline support processes.<br>• Work independently while contributing to a dynamic, team-oriented environment.<br>• Adapt quickly to a wide range of technical and non-technical issues to provide effective solutions.
<p>Our client is seeking a dedicated Bilingual Spanish Customer Service Representative to join their team. This position is ideal for candidates who excel at communicating effectively in both English and Spanish, offer exceptional customer support, and thrive in a dynamic, fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, and chat in both English and Spanish</li><li>Address and resolve customer issues, ensuring a positive and inclusive customer experience</li><li>Accurately maintain records of customer interactions and transactions</li><li>Collaborate with internal teams to resolve customer concerns</li><li>Assist with order entry, account updates, and providing product or service information</li><li>Support additional administrative tasks as needed</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Fairfield, Ohio. In this long-term contract role, you will play a key role in providing exceptional support to customers, ensuring their inquiries are addressed efficiently. This position requires a proactive approach to problem-solving, strong communication skills, and the ability to manage multiple tasks in a fast-paced environment.<br><br>Responsibilities:<br>• Respond to customer inquiries via phone, email, or in person, delivering accurate and timely information.<br>• Provide support with general office tasks, ensuring all documentation and processes are handled efficiently.<br>• Conduct research to resolve customer issues or provide in-depth responses to inquiries.<br>• Maintain thorough and effective email correspondence with clients and internal teams.<br>• Assist with hiring-related processes, including scheduling and managing communication with candidates.<br>• Troubleshoot customer concerns and escalate complex issues to the appropriate departments.<br>• Deliver clear and precise communication to ensure customer satisfaction.<br>• Collaborate with team members to improve service delivery and address common challenges.<br>• Stay updated on company products, services, and policies to provide accurate information.<br>• Ensure all customer interactions are logged and documented appropriately.
<p>We are looking for a Customer Service Administrator to support customer service operations through order processing, issue resolution, and administrative coordination. This role combines customer support and administrative duties, including responding to inquiries, maintaining customer records, processing orders, and assisting internal teams. The ideal candidate has strong communication skills and a customer-focused mindset.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Respond to customer inquiries by phone and email</li><li>Process orders, service requests, and account updates</li><li>Maintain accurate customer records and documentation</li><li>Coordinate with internal teams to resolve issues</li><li>Track service metrics and prepare reports</li><li>Provide general administrative support to the customer service team</li></ul>
<p>Our client is seeking a professional and customer-focused Customer Service Agent to join their team. This role is ideal for someone who enjoys helping others, resolving issues, and delivering a positive customer experience in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner</li><li>Resolve customer concerns and escalate issues when appropriate</li><li>Maintain accurate records of customer interactions and account updates</li><li>Provide information regarding products, services, orders, or accounts</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Support additional administrative and service-related tasks as needed</li></ul><p><br></p>
<p>Our client in the nonprofit space is seeking a compassionate and service-oriented Customer Service Agent to support clients, donors, members, or community stakeholders with professionalism and care. This role is ideal for someone who enjoys helping others, resolving inquiries, and contributing to a mission-driven organization.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Respond to inbound calls, emails, and other inquiries from clients, donors, members, or community partners.</li><li>Provide accurate information regarding programs, services, events, or organizational resources.</li><li>Resolve customer concerns in a timely, professional, and empathetic manner.</li><li>Document interactions and maintain accurate records in internal systems.</li><li>Route complex issues to the appropriate department when needed.</li><li>Support outreach efforts, event communications, and general administrative tasks as assigned.</li><li>Maintain confidentiality and uphold the organization’s service standards.</li></ul><p><br></p>
<p>We are looking for a <strong>Spanish Speaking</strong> Customer Service Agent to support a mission-driven non-profit organization in New York, New York. This Contract to permanent opportunity is ideal for someone who enjoys helping others, communicating clearly, and providing dependable service across phone and email channels. The person in this role will handle registration-related questions, guide callers to the appropriate resources, and maintain accurate records while delivering a courteous and welcoming experience.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer questions related to registrations, general services, and routine support needs.</p><p>• Direct callers to the appropriate call center team or department when issues require additional assistance.</p><p>• Provide timely and courteous support through phone and email while maintaining a positive customer experience.</p><p>• Enter and update customer information accurately in internal records and tracking systems.</p><p>• Assist with order entry, appointment scheduling, and other service-related administrative tasks as needed.</p><p>• Document interactions clearly to ensure follow-up actions and customer requests are properly recorded.</p><p>• Use Microsoft Office tools, including Word and Excel, to manage information and support daily customer service activities.</p>
<p>We’re working with a growing company in the Harrisburg area that’s looking to add friendly, reliable <strong>Call Center Representatives</strong> to their team. If you enjoy helping customers and thrive in a fast‑paced environment, this could be a great fit!</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Handling inbound and/or outbound calls</li><li>Assisting customers with questions, requests, or concerns</li><li>Entering and updating information accurately in the system</li><li>Providing professional, courteous service on every call</li></ul><p><br></p>
<p>We are seeking a customer-focused Call Center Representative to join our client’s team and deliver a positive customer experience. We value innovation, professionalism, and a positive work environment. You will be working onsite Monday to Friday.</p><p><br></p><p>Responsibilities:</p><ul><li>Answer inbound calls and respond to customer inquiries in a professional and courteous manner.</li><li>Assist customers by providing information about products, services, and account information.</li><li>Resolve issues, escalate complex cases when necessary, and ensure customer satisfaction.</li><li>Accurately document customer interactions in the system.</li><li>Meet established performance metrics for call quality, productivity, and customer satisfaction.</li></ul><p><br></p>
<p>Our client in <strong>Holyoke, Massachusetts</strong> is seeking a <strong>Call Center Specialist</strong> for a contract opportunity. This role is ideal for a customer-focused professional with strong communication skills, a positive attitude, and the ability to manage a high volume of calls while delivering excellent service.</p><p>The Call Center Specialist will serve as a key point of contact for customers, assisting with inquiries, resolving issues, and ensuring a professional and efficient customer experience.</p><p>Key Responsibilities</p><ul><li>Answer incoming calls and respond to customer inquiries in a timely and professional manner</li><li>Provide accurate information regarding products, services, accounts, or processes</li><li>Resolve customer concerns and escalate more complex issues as needed</li><li>Document customer interactions, updates, and outcomes in internal systems</li><li>Maintain a high level of professionalism and empathy in all communications</li><li>Meet performance metrics related to call volume, response time, and service quality</li><li>Collaborate with internal departments to support customer needs and resolve issues efficiently</li></ul><p><br></p>
<p>Our client is a respected nonprofit dedicated to serving a diverse community. They are seeking a compassionate and service-oriented Bilingual Call Center Representative to provide critical support to clients, donors, and stakeholders in both Spanish and English, ensuring clear communication and a positive experience for all.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound calls and inquiries in both Spanish and English, offering support, information, and resources</li><li>Accurately document all interactions and maintain up-to-date records in CRM systems</li><li>Assist callers with program enrollment, donations, and general questions about the organization’s services</li><li>Resolve concerns, escalate issues as needed, and follow up to ensure client satisfaction</li><li>Collaborate with internal teams to relay information and address client needs</li><li>Participate in ongoing training to remain knowledgeable about services, community resources, and cultural sensitivities</li></ul><p><br></p>