<p>We are in search of a Desktop Support Analyst to join our team in the telecom services industry, located in North, New Jersey. As a Desktop Support Analyst, you'll be the primary IT contact for our North, NJ office, providing support to office and field staff and assisting the IT team in user and infrastructure support. </p><p><br></p><p>Responsibilities</p><p>• Provide comprehensive Level 1 and 2 desktop and software support to staff</p><p>• Manage user and asset tasks effectively</p><p>• Monitor work emails even after office hours to respond to any emergencies promptly</p><p>• Participate actively in global IT projects to ensure seamless execution</p><p>• Track escalated problems to 3rd party vendors, team leaders, or managers until resolution</p><p>• Maintain detailed documentation of all procedures and infrastructure</p><p>• Utilize skills in Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management effectively to perform daily tasks</p><p>• Provide support via e-mail, phone, and in-person, escalating issues when necessary.</p>
<p>Follow Shad on LinkedIn at #CHALKBOARDTALK and watch his videos on his open roles. Shad and his team at Robert Half is working with a West Houston Energy Client is looking for a Senior Financial Analyst that will support a segment of their business that supports Finance, Risk, Trading and Commercial lines. We're searching for a results-driven <strong>Senior Financial Analyst – FP& A</strong> to take on a pivotal role, propelling efficiency and profitability forward through groundbreaking financial analysis and reporting. This position offers the opportunity to work closely with influential leadership, drive strategic decision-making, and mentor the next generation of financial professionals in a dynamic and fast-paced environment. Company supports a Hybrid work model and Role has base salary, bonus potential and benefits. For Confidential Consideration please e-mail Shad at [email protected]</p><p><strong> </strong></p><ul><li><strong>Business Decision Support:</strong> Collaborate with Risk, Finance, and Commercial teams to deliver high-caliber reconciliation and commentary on mark-to-market economic versus financial profitability timing and reporting differences. Leverage exceptional analytical and modeling skills to drive strategic insights.</li></ul>
The Service Desk Analyst is responsible to provide courteous, accurate and prompt support to our internal customers. This positions day-to-day activities include utilizing technical troubleshooting skills to solve technical incidents, requests and problems in addition to systematically answering phone calls, voicemail, responding to email, conducting online chat and face-to-face desk-side support. The Service Desk Analyst provides clear documentation of each customer interaction while working within various computer applications and supports a work environment focused on continuously improving the overall success of the department. <br><br>Responding to requests for help from customers.<br>Troubleshooting and resolving difficult technical issues effectively and efficiently.<br>Prioritizing, evaluating, resolving and escalating calls as required.<br>Providing appropriately detailed and timely follow-up support with customers.<br>Submitting accurate and well-documented solutions consistently for inclusion in the knowledge base.<br>Recording every interaction with a customer into the service management system.<br>Instructing customers in the use of hardware, software and manuals.<br>Configuring and distributing hardware and software to customers in a timely manner.<br>Installing hardware and peripheral components such as monitors, keyboards, printers and disk drives on customers’ machines.<br>Loading specified software packages such as operating systems, word processing and all proprietary software programs into personal computers.<br>Configuring and troubleshooting network hardware and communication equipment, operating systems and personal computers.<br>Interacting with Active Directory for Moves, Adds, and Changes.<br>Configuring and maintaining VDI pools and troubleshooting issues with VDI.<br>Entering commands and observing system functions to verify correct system operation.<br>Recommending or performing minor remedial actions to correct problems identified.<br>Providing updates, status and completion information to the Service Desk Manager through voicemail, e-mail, or in-person communication<br>Monitoring new technologies and/or updates required to support the various systems currently in operation.<br>Self-assigning and monitoring progress of work, reporting progress to the Service Desk Manager on a regular basis.<br>Be on call for after-hours coverage as listed on a rotation schedule or as needed.<br>Maintaining medical confidentiality.<br>Performing miscellaneous duties as assigned as assigned by management.<br><br>QUALIFICATIONS<br><br>Ability to follow instructions and respond to managements’ directions accurately.<br>Proven skills in advanced computer troubleshooting, analysis, critical thinking and problem solving skills.<br>Ability to manage multiple tasks with frequent interruptions, occasionally in urgent situations.<br>Demonstrated skills in accuracy and thoroughness paying close attention to detail. Looks for ways to improve and promote quality and monitors own work to ensure quality...
<p>We are looking for an experienced IT Operations Analyst to join our team in Naperville, Illinois. This is a long-term contract position offering the opportunity to work in a dynamic, hybrid environment. The ideal candidate will play a key role in ensuring efficient IT operations, delivering exceptional technical support, and contributing to impactful infrastructure projects.</p><p><br></p><p>Responsibilities:</p><p>• Manage and prioritize ticket queues in Jira and Freshservice to ensure timely resolution of support requests.</p><p>• Oversee onboarding and offboarding processes, including Azure Entra ID account setup, Microsoft 365 licensing, and device logistics.</p><p>• Maintain and update standard operating procedures (SOPs) and knowledge base documentation to support team efficiency.</p><p>• Lead incident and change management activities, including facilitating Change Advisory Board reviews and tracking metrics such as change success rates.</p><p>• Execute infrastructure and operations projects, such as system rollouts and migrations, ensuring alignment with business objectives.</p><p>• Provide advanced technical support and escalation services for Microsoft 365, Azure Entra ID, Citrix, and endpoint devices.</p><p>• Administer and optimize Microsoft 365 tools, including Exchange, Teams, SharePoint, and OneDrive.</p><p>• Create dashboards and reports to monitor service metrics and support audit readiness.</p><p>• Drive service improvements through automation and ensure compliance with governance policies.</p><p>• Collaborate with project teams to deliver solutions aligned with organizational best practices and timelines.</p>
We are looking for a skilled Programmer Analyst to join our Student Systems team in Burlington, Vermont. This position involves supporting and enhancing software systems critical to the operations of students, faculty, and staff at the University. The role requires involvement in all stages of the software development lifecycle, from initial analysis and design to deployment and ongoing maintenance, ensuring applications are efficient, secure, and meet organizational needs.<br><br>Responsibilities:<br>• Collaborate with internal teams and external vendors to support and improve enterprise software solutions.<br>• Conduct research and analysis to design and develop applications that meet organizational requirements.<br>• Maintain and enhance existing systems, including Ellucian Banner, ensuring optimal functionality.<br>• Assist in the implementation of next-generation student information systems.<br>• Automate processes to improve efficiency and reduce manual effort.<br>• Ensure the accuracy, security, and timely flow of data across systems.<br>• Troubleshoot and resolve technical issues effectively to minimize disruptions.<br>• Develop Java-based web services and work with relational databases.<br>• Provide technical support for enterprise-wide applications and middleware tools.<br>• Stay updated on emerging technologies relevant to student information systems.
<p>Robert Half Technology is looking for a programmer analyst who combines a real passion for formulating and defining systems scope and objectives with an understanding of software and applications programming and industry requirements. Through research and fact-finding, you'd make recommendations for developing or modifying applications or databases.</p><p>What you get to do every single day</p><p>· Build and test programming changes for each phase of systems development prior to implementation. Writes test cases and expected results. Reviews results for conformance to requirements. May plan simple tests or a defined subset of a larger system test. May make recommendations for acceptance/rejection if requirements are not all met</p><p>· Analyzes user requests for systems changes or improvements. Documents functional requirements and assesses cost, feasibility and utility. Develops recommendation as to how, when or whether to proceed with making the changes</p><p>· Acts as the in-house guide on applications, systems and/or processes to internal clients in identifying and resolving, processing/reporting programming problems. Consultation can take the form of trouble shooting and/or education</p><p>· Provides ongoing training and assistance for end users and other partner groups for a particular application, system or process</p><p>· Analyzes processing procedures. Develops recommendations for improvements</p><p>· Builds and maintains dictionaries for applications and systems support by the analyst</p><p>· Analyzes and documents issues. Works with other programmers to correct code problems</p><p>· Assists in the developing communication content for specific system changes being implemented in production</p>
<p>Follow Shad on LinkedIn at #CHALKBOARDTALK and watch his videos on his open roles. Shad and his team at Robert Half is working with a West Houston Energy Client is looking for a Financial analyst. This newly created role will support supply, inventory and marketing. Role will work with various areas of the business to provide high quality advice on financial impacts through exceptional analytical and financial modeling skills. A snapshot of role will be Planning & forecasting and responsible for tracking company’s financial performance against a plan, analyzing business performance and market conditions to create forecasts, and help senior management make tactical and strategic decisions by providing periodic reports. Company's compensation make up is base salary, bonus potential and benefits and a hybrid work model. For confidential consideration for this opportunity please e-mail Shad at [email protected] with your Microsoft Word Resume with in the subject line.</p>
<p><br></p><p><br></p><p><strong>Position: Systems Analyst</strong></p><p><strong>Location: Jacksonville, Florida</strong></p><p>We are seeking a talented Systems Analyst to join our team in Jacksonville, Florida. This role demands strong technical expertise, excellent communication skills, and a proactive approach to delivering high-quality solutions within specified timelines. The ideal candidate will have experience with Oracle, PL/SQL, Unix, and related technologies, and be eager to learn and adapt to new tools and processes.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Collaborate effectively with team members, clients, and managers to ensure clear communication and alignment on project goals.</li><li>Utilize knowledge of Unix, Oracle, and support functions to address technical challenges and deliver solutions.</li><li>Provide production support by identifying and resolving operational, data, and environment-related issues.</li><li>Analyze requirements and related documentation to develop actionable insights and solutions.</li><li>Regularly update functional managers or team leads on project progress and any potential roadblocks.</li><li>Troubleshoot technical issues methodically and efficiently to minimize downtime.</li><li>Adapt to new technologies and business processes to continuously improve performance.</li><li>Contribute as a team player by sharing knowledge and supporting colleagues in achieving shared objectives.</li><li>Ensure adherence to organizational processes and best practices in system management.</li></ul><p><br></p>
<p>We are seeking a <strong>Senior Application Support Analyst</strong> to provide advanced technical support and expertise for mission-critical business applications. In this role, you will act as a key liaison between IT, business stakeholders, and third-party vendors, ensuring applications remain reliable, secure, and optimized for business performance. The ideal candidate is a problem-solver with strong communication skills and the ability to lead incident response, root cause analysis, and continuous improvement initiatives.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary escalation point for complex application issues and incidents.</li><li>Troubleshoot and resolve application errors, performance bottlenecks, and integration issues.</li><li>Monitor application health, uptime, and performance using advanced monitoring tools.</li><li>Partner with development, infrastructure, and database teams to ensure seamless deployments and upgrades.</li><li>Conduct root cause analysis (RCA) and implement long-term corrective measures.</li><li>Maintain application configuration, user access, and security compliance.</li><li>Document support procedures, known issues, and solutions for knowledge sharing.</li><li>Mentor junior analysts and provide technical guidance for critical incidents.</li><li>Collaborate with vendors for patching, enhancements, and SLA management.</li></ul><p><br></p>
<p>We are looking for a skilled Business Systems Analyst to join our team in Albuquerque, New Mexico. This is a contract to fulltime hire position, you will play a critical role in analyzing, designing, and supporting electronic data interchange (EDI) solutions for seamless integration with trading partners. This role requires someone with strong attention to detail, communication, and technical skills to ensure processes align with business needs and industry standards.</p><p><br></p><p>Responsibilities:</p><p>• Analyze, design, and provide support for EDI solutions, ensuring effective integration with trading partners.</p><p>• Collaborate with stakeholders to gather and document requirements for EDI transactions that meet business and industry standards.</p><p>• Create detailed data mapping specifications to facilitate smooth data transformation between systems.</p><p>• Troubleshoot and resolve EDI-related issues, offering timely support to internal and external partners.</p><p>• Identify and propose enhancements to workflows to improve EDI processes.</p><p>• Develop and maintain comprehensive documentation for EDI processes, data mappings, and system configurations.</p><p>• Conduct research and analysis to identify trends and support decision-making processes.</p><p>• Support the creation of business requirement documents, functional specifications, and data mapping documents.</p><p>• Utilize tools such as Microsoft Excel and Visio to streamline documentation and visualization processes.</p>
<p>This <strong>entry-level</strong> role supports operational activities across various enterprise systems related to <strong>manufacturing, supply chain, finance, and commercial operations</strong>. The analyst will collaborate with both technical and business teams to resolve issues, assist with system enhancements, and support integration efforts. This position offers an excellent opportunity to gain <strong>broad exposure to enterprise IT systems</strong> within a multinational organization.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Support daily operations of enterprise applications, integrations, and data workflows</li><li>Troubleshoot and resolve system or data-related issues with internal and external stakeholders</li><li>Execute configuration updates, system checks, and user-requested changes under guidance</li><li>Assist with onboarding processes for partners, users, or data feeds</li><li>Participate in testing and validation of system updates and project rollouts</li><li>Create and maintain documentation for standard operating procedures and user support</li><li>Monitor system dependencies including certificates, file transfers, and scheduled tasks</li><li>Collaborate with global IT and business teams to ensure application reliability</li><li>Comply with internal controls, data governance standards, and regulatory requirements (e.g., SOX, GDPR)</li></ul><p><br></p>
We are looking for a talented Programmer Analyst to join our team in New York, New York. In this role, you will design and maintain applications, manage data integration, and ensure system security while collaborating with cross-functional teams. The ideal candidate will have expertise in VB.Net, SQL Server, and Crystal Reports, along with a strong background in technical documentation and supporting manufacturing or consumer products environments.<br><br>Responsibilities:<br>• Design, develop, and maintain software applications using VB.Net and SQL Server tools, including Management Studio 17.3.<br>• Create, customize, and optimize Crystal Reports to meet business reporting requirements.<br>• Implement and support integrations with external trading partners to ensure seamless data exchange.<br>• Perform data transformation processes to maintain data accuracy and integrity across systems.<br>• Develop and manage secure web portals for accessing production systems.<br>• Produce clear and detailed technical documentation for applications, system integrations, and workflows.<br>• Collaborate with various teams to gather requirements and deliver tailored solutions.<br>• Identify, troubleshoot, and resolve issues related to applications, integrations, and data processing.<br>• Adhere to best practices for coding, security, and compliance standards.<br>• Contribute to technology initiatives aimed at enhancing efficiency within a manufacturing or consumer products environment.
We are offering an exciting opportunity in the industry for a Software Implementation Analyst located in INDIANAPOLIS, Indiana. In this role, you will be expected to configure and test solutions, manage solution delivery projects, and assist clients in deriving value from their purchased products.<br><br>Responsibilities:<br>• Configure and test solutions to ensure they meet client requirements<br>• Act as a project manager for solution delivery, overseeing the project from inception to completion<br>• Assist clients in deriving maximum value from their purchased products by offering training and guidance on new and existing features<br>• Identify opportunities for account growth and upsell services by showcasing the value we provide<br>• Engage in comprehensive account management activities, ensuring the ongoing satisfaction and success of clients<br>• Communicate solutions to clients clearly through various communication channels<br>• Collaborate with product and engineering teams to troubleshoot and resolve implementation issues<br>• Continuously expand product knowledge and stay updated on emerging technologies<br>• Develop project scopes by gathering technical requirements and understanding timelines and deliverables<br>• Serve as the main point of contact for clients during the implementation phase and drive the project to successful completion.
We are looking for an experienced Business Systems Analyst to join our team in Schnecksville, Pennsylvania. This role focuses on designing, implementing, and optimizing information systems to support organizational operations and goals. The ideal candidate will bring strong analytical skills, technical expertise, and a collaborative mindset to streamline processes and enhance system functionality.<br><br>Responsibilities:<br>• Manage user access, permissions, and configurations within enterprise systems to maintain security and operational standards.<br>• Develop and oversee automated workflows to reduce manual processes across HR, Finance, and Compliance departments.<br>• Maintain and troubleshoot data integrations between internal systems and external platforms, ensuring seamless functionality.<br>• Design, develop, and optimize databases to support business operations while upholding data integrity and security.<br>• Configure document management systems and digital workflows to facilitate streamlined approval processes and secure document storage.<br>• Provide technical support for budgeting and financial reporting systems, including creating dashboards and real-time data integrations.<br>• Generate insightful reports and analytics using tools like Power BI and Spreadsheet Server to guide decision-making.<br>• Administer and develop SharePoint environments to enhance collaboration, documentation, and communication across teams.<br>• Train end-users, maintain system documentation, and collaborate with stakeholders to implement technology improvements.<br>• Ensure compliance with security protocols and support audits by providing necessary documentation and system data access.
<p>Robert Half is partnering with a client in Tucson looking to fill a <strong>Business Systems Analyst</strong> position for a <strong>contract opportunity</strong>. This role is ideal for professionals with strong analytical, technical, and communication skills, who can bridge business needs with technology solutions.</p><p>Responsibilities:</p><ul><li>Collaborate with stakeholders to gather, document, and analyze business requirements and translate them into detailed technical specifications.</li><li>Act as a liaison between business teams and IT departments to ensure seamless communication and the delivery of solutions that meet organizational goals.</li><li>Evaluate existing systems, identify gaps, and recommend improvements to streamline operations and enhance system capabilities.</li><li>Support the design, implementation, and testing of software applications and systems, ensuring alignment with business objectives.</li><li>Develop project plans, workflow diagrams, and other relevant documentation to outline processes and data flows.</li><li>Troubleshoot system issues and coordinate solutions with appropriate teams.</li><li>Provide training and support to end-users to maximize system utilization and effectiveness.</li><li>Stay updated on industry trends, emerging technologies, and best practices to inform decision-making and solution development.</li></ul><p><br></p>
<p>Robert Half is partnering with a client in Phoenix looking to fill a <strong>Business Systems Analyst</strong> position for a <strong>contract opportunity</strong>. This role is ideal for professionals with strong analytical, technical, and communication skills, who can bridge business needs with technology solutions.</p><p>Responsibilities:</p><ul><li>Collaborate with stakeholders to gather, document, and analyze business requirements and translate them into detailed technical specifications.</li><li>Act as a liaison between business teams and IT departments to ensure seamless communication and the delivery of solutions that meet organizational goals.</li><li>Evaluate existing systems, identify gaps, and recommend improvements to streamline operations and enhance system capabilities.</li><li>Support the design, implementation, and testing of software applications and systems, ensuring alignment with business objectives.</li><li>Develop project plans, workflow diagrams, and other relevant documentation to outline processes and data flows.</li><li>Troubleshoot system issues and coordinate solutions with appropriate teams.</li><li>Provide training and support to end-users to maximize system utilization and effectiveness.</li><li>Stay updated on industry trends, emerging technologies, and best practices to inform decision-making and solution development.</li></ul><p><br></p>
We are looking for an experienced Application Support Analyst to oversee and maintain critical business applications, including NetSuite, Sheppard, Kahua, and Office 365. This role involves troubleshooting, technical support, and collaboration with cross-functional teams to ensure seamless system operations. Based in North Charleston, South Carolina, you will play a key role in supporting the organization's financial systems and driving process improvements.<br><br>Responsibilities:<br>• Provide comprehensive technical support and troubleshooting for NetSuite and other organizational applications.<br>• Assist the Finance team in managing software systems such as NetSuite, Sheppard, Kahua, Microsoft Dynamics GP, and VersaPay.<br>• Deliver multi-level technical support for hardware, software, and peripherals, ensuring timely resolution of service tickets.<br>• Contribute to system implementation, process documentation, and operational tasks, maintaining accurate reporting and task tracking.<br>• Participate in the software development lifecycle, including design, development, quality assurance, and ongoing support.<br>• Develop and manage queries to ensure data consistency and integrity across business systems.<br>• Facilitate and lead Scrum meetings, creating dashboards and tracking team tasks to improve productivity.<br>• Collaborate with internal teams, vendors, and external service providers to address and resolve technical issues.
<p>We are looking for an experienced Business Systems Analyst to join our team. You will play a key role in analyzing, improving, and automating business systems to optimize organizational workflows and data processing capabilities. The ideal candidate will work closely with stakeholders, bridging the gap between technical teams and business units to implement effective solutions.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with business units to gather and document requirements, translating them into actionable plans for developers and programmers.</p><p>• Communicate with clients to understand their data processing and computational needs and provide tailored solutions.</p><p>• Conduct cost-benefit and return-on-investment analyses to guide decision-making on system implementations.</p><p>• Perform interviews, surveys, or direct observation to analyze job functions and determine information processing needs.</p><p>• Coordinate and integrate computer systems within the organization to improve compatibility and facilitate information sharing.</p><p>• Advise management on system principles to ensure alignment with organizational goals.</p><p>• Modify or expand existing systems to meet new objectives or enhance workflow efficiency.</p><p>• Provide technical expertise to ensure system designs align with business requirements and industry standards.</p>
<p>Follow Shad's Video format on #chalkboardtalk on LinkedIn for his video’s on his open roles. Shad and his team at Robert Half is recruiting for a Oil and Gas Client that is looking for a candidate out that understands ASC 815. This Staff Role will be great for a candidate looking to make a move out of public accounting and ready to be part of a dynamic leadership team. This role requires public accounting experience, 2 plus year’s of experience working with clients that have complex ASC 815 Derivatives. Company supports a hybrid work model. Company's compensation make up is base salary, bonus potential and benefits. For confidential consideration for this opportunity please e-mail Shad at [email protected] with your Microsoft Word Resume with Financial Accounting Analyst ASC 815 in the subject line.</p>
We are looking for an experienced IT Support Analyst to join our team in Columbia, South Carolina. In this role, you will provide technical assistance to end-users, ensuring systems and devices operate seamlessly across multiple locations. If you excel in problem-solving and have a passion for technology and customer service, we invite you to contribute to our dynamic IT environment.<br><br>Responsibilities:<br>• Deliver comprehensive technical support to end-users, addressing and resolving hardware, software, and IT-related issues via a ticketing system.<br>• Escalate unresolved or complex technical problems to the IT Director for advanced troubleshooting.<br>• Install, configure, upgrade, and maintain hardware, software, and peripheral devices for both onsite and remote users.<br>• Manage user accounts by creating, modifying, and disabling access while adhering to internal security policies.<br>• Ensure adherence to IT security protocols and organizational policies to safeguard systems and data.<br>• Provide onsite IT support at branch locations, requiring occasional travel.<br>• Monitor endpoint management systems and ensure the proper functioning of backup processes.<br>• Collaborate with third-party vendors to address warranty and technical service needs.<br>• Assist with onboarding new employees, delivering user training, and contributing to IT-related projects.
<p>We are seeking a highly motivated and analytical Business Intelligence (BI) Analyst to join our team. In this role, you will be responsible for transforming raw data into actionable insights that drive strategic business decisions. You will work closely with cross-functional teams to understand their data needs, develop and maintain BI tools and reports, and communicate findings to key stakeholders. The ideal candidate is passionate about data, possesses strong analytical and problem-solving skills, and has a proven ability to translate complex information into clear and concise recommendations.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Collect, analyze, and interpret complex data sets from various sources to identify trends, patterns, and insights.</li><li>Develop and maintain BI tools, dashboards, and reports that visualize data and track key performance indicators (KPIs).</li><li>Collaborate with stakeholders across different departments to understand their data requirements and deliver solutions that meet their needs.</li><li>Perform data validation and quality assurance to ensure the accuracy and reliability of information.</li><li>Identify opportunities for process improvements and data-driven decision-making.</li><li>Present findings and recommendations to management and other stakeholders in a clear and compelling manner.</li><li>Stay up-to-date with the latest BI trends and technologies.</li><li>Document BI processes, procedures, and data flows.</li></ul><p><br></p>
<p>We are seeking an experienced Transition Planning & Systems Integration Analyst to support enterprise-level programs involving transition planning, intelligence information requirements, and architecture development. This role will involve creating integration and migration plans, supporting ISR and C4ISR programs, and assisting with the implementation of community policies and guidance.</p><p>Key Responsibilities:</p><ul><li>Conduct analysis of transition planning and intelligence information requirements</li><li>Develop architecture baselines and assist in integration and migration planning</li><li>Support ISR and C4ISR programs and clients</li><li>Research and assist with implementing community policies and guidance</li><li>Support business process improvements and systems analysis for missions, systems, and fiscal requirements</li><li>Recommend changes to policies impacting subordinate organizations</li><li>Collaborate with stakeholders and senior management to ensure alignment with objectives</li></ul><p>Scope & Impact:</p><ul><li>Work is reviewed based on achievement of objectives and adherence to schedules</li><li>Decisions and recommendations significantly impact cost, personnel, and project timelines</li><li>Frequent interaction with customers, functional peers, and senior management</li></ul><p>Problem Complexity:</p><ul><li>Address complex problems requiring in-depth evaluation of multiple factors</li><li>Exercise judgment within broadly defined practices and policies</li></ul><p><br></p>
<p>We are looking for a dedicated Configuration Management Analyst I to join our team in West Chester, OH. This long-term contract position offers an exciting opportunity to support software baseline control efforts, ensuring efficient management of configurations and documentation throughout the product lifecycle. The role requires a proactive individual with strong technical skills and a commitment to process improvement.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage and maintain software baselines using automated configuration management tools.</li><li>Establish and implement procedures for releasing products across all stages of the product lifecycle.</li><li>Create and maintain project documentation inventories, including configuration baselines and software development folders.</li><li>Serve as a member of the Configuration Control Board and advocate for best practices in configuration management.</li><li>Develop and maintain build automation tools to enhance efficiency and streamline processes.</li><li>Track and update change requests, impact assessments, and incident reports on an ongoing basis.</li><li>Perform software builds for testing and production environments, ensuring accuracy and reliability.</li><li>Measure and report success metrics, benchmarking performance against industry standards.</li><li>Support management with technical performance data derived from configuration management processes.</li><li>Drive process improvements using established frameworks such as ITIL or CMMI.</li></ul>
<p>We are looking for a detail-oriented remote Business Systems Analyst. In this role, you will work closely with cross-functional teams to analyze and optimize business processes, ensuring seamless alignment with organizational goals. Your expertise in tools such as Jira, Microsoft Office Suite, and Agile methodologies will be critical to delivering impactful solutions.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Develop and maintain expertise in assigned products and business areas</li><li>Analyze data from various sources to provide recommendations and resolve issues</li><li>Lead requirement gathering and documentation with business partners</li><li>Collaborate with technical teams and vendors on solution components (e.g., integrations, extensions)</li><li>Design and configure enterprise applications</li><li>Lead or assist with testing planning and execution</li><li>Support system deployment and migration activities</li><li>Provide ongoing system administration and support</li><li>Serve as a subject matter expert in communications with IT, leadership, vendors, and other stakeholders</li></ul>
We are looking for an experienced Business Systems Analyst to support integration efforts between Salesforce and Acumatica using Workato. In this long-term contract role, you will play a key part in optimizing workflows, resolving technical challenges, and ensuring seamless data exchanges across systems. This position offers a great opportunity to collaborate with cross-functional teams and implement best practices for system integrations.<br><br>Responsibilities:<br>• Design, audit, and refine Workato workflows to ensure efficient integration between Salesforce and Acumatica.<br>• Troubleshoot and resolve system integration issues, focusing on data accuracy and validation.<br>• Implement robust error handling, logging, and modular design approaches to improve system reliability.<br>• Collaborate with internal stakeholders to identify workflow gaps and develop effective solutions.<br>• Optimize data transformation processes to enhance system functionality and usability.<br>• Conduct detailed analysis of Salesforce and Acumatica data models to support integration improvements.<br>• Develop and maintain documentation for workflows, integrations, and technical configurations.<br>• Monitor and enhance automation recipes to ensure seamless data movement.<br>• Stay updated on industry best practices for integration tools and methodologies.<br>• Provide recommendations to improve system performance and scalability.
