5 results for Customer Service Representative in Aliquippa, PA

Customer Service Representative

Pittsburgh, PA
onsite
Contract / Temporary to Hire
17 - 22 USD / Hourly
We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment. Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!Schedule/Hours• Monday thru Friday 7:45AM-9PM• Saturdays and Sundays 7:45AM -5PM• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only) Primary Responsibilities:Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:High School Diploma or GEDCollege a plus
2026-03-03T00:00:00Z

Customer service rep

West Middlesex, PA
onsite
Temporary
16.625 - 19.25 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in West Middlesex, Pennsylvania. In this role, you will serve as a vital link between our company and customers, ensuring exceptional service and efficient communication. This is a long-term contract position within the manufacturing industry, offering a stable opportunity to contribute to a dynamic and fast-paced environment. Responsibilities: • Respond promptly and professionally to incoming customer inquiries via phone and email. • Accurately enter customer orders into the system while adhering to company guidelines. • Provide detailed pricing information and create price quotes based on customer needs. • Address and resolve customer concerns by coordinating with internal teams. • Maintain thorough and organized records of customer interactions and transactions. • Assist customers with product information and availability inquiries. • Ensure all data entered into the system is accurate and up-to-date. • Collaborate with team members to streamline processes and improve customer satisfaction. • Stay informed about company products and services to provide knowledgeable assistance.
2026-02-27T00:00:00Z

Customer service rep

West Middlesex, PA
onsite
Temporary
16.625 - 19.25 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in West Middlesex, Pennsylvania. In this long-term contract position, you will play a vital role in ensuring customer satisfaction by addressing inquiries, managing orders, and providing accurate pricing information. This opportunity is ideal for individuals who thrive in a fast-paced environment and are committed to delivering exceptional service. Responsibilities: • Respond to inbound calls promptly and professionally, addressing customer inquiries and concerns. • Process and manage customer orders, ensuring accuracy and timely entry into the system. • Provide detailed pricing information and generate price quotes based on customer requirements. • Collaborate with internal teams to resolve issues and maintain smooth order processing. • Maintain accurate records of customer interactions and transactions in the database. • Monitor and follow up on customer requests to ensure resolution and satisfaction. • Support sales efforts by offering product details and assistance with pricing inquiries. • Identify opportunities for improving customer service processes and contribute to team efficiency. • Uphold company standards by delivering high-quality service and maintaining professionalism. • Assist with general administrative tasks as needed to support the customer service team.
2026-03-04T00:00:00Z

Customer Service

Hermitage, PA
onsite
Temporary
20.9 - 24.2 USD / Hourly
We are looking for a dedicated and personable Customer Service Representative to join our team in Hermitage, Pennsylvania. In this role, you will play a crucial part in ensuring customer satisfaction by addressing inquiries, resolving issues, and promoting banking products and services. This is a long-term contract position offering the opportunity to thrive in the financial services industry. Responsibilities: • Respond to a high volume of inbound calls, providing timely and attentive assistance to customers. • Support customers with tasks such as opening new accounts, updating account information, and resolving concerns. • Deliver accurate and detailed information about banking products and services. • Record customer interactions and transactions thoroughly in the system to maintain accurate records. • Work collaboratively with team members to ensure a seamless and efficient customer experience. • Analyze customer needs and recommend suitable banking solutions. • Handle sensitive customer information responsibly and in compliance with banking regulations. • Stay informed about banking products, services, and procedures to provide up-to-date assistance.
2026-02-16T00:00:00Z

Manufacturing Customer Support

Struthers, OH
onsite
Temporary
16.625 - 19.25 USD / Hourly
We are looking for a dedicated Manufacturing Customer Support specialist to join our team in Struthers, Ohio. In this role, you will serve as the primary point of contact for customers, addressing inquiries, processing orders, and resolving issues efficiently. This is a long-term contract position within the metal fabrication industry, offering an opportunity to utilize strong communication skills and manufacturing knowledge to ensure exceptional customer satisfaction. Responsibilities: • Respond promptly to customer inquiries and provide accurate information regarding products and services. • Process customer orders efficiently while ensuring accuracy and compliance with company policies. • Address and resolve customer issues, complaints, or concerns with attention to detail. • Coordinate with internal teams to meet customer needs and deadlines effectively. • Maintain detailed records of customer interactions and order statuses using CRM software. • Enforce company policies and the basic labor agreement consistently during customer interactions. • Adapt to shifting priorities and ensure smooth communication between customers and internal departments. • Provide proactive support and build strong relationships with customers to enhance satisfaction. • Utilize technical knowledge of manufacturing processes, particularly within the aluminum extrusion industry, to assist customers. • Monitor and follow up on order progress to ensure timely delivery and resolution of any issues.
2026-03-06T00:00:00Z