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3 results for It Systems Analyst in Albuquerque, NM

Cyber Security Analyst

Albuquerque, NM
onsite
Temporary to Hire
0 - 0 USD / Yearly
Robert Half is seeking a Cybersecurity Analyst The Cybersecurity Analyst applies working knowledge of cybersecurity concepts, tools, and processes to support threat detection, investigation, and response activities. This role operates with moderate independence on standard tasks, contributes to continuous improvement of security operations, and escalates complex or high-risk issues appropriately. The Analyst understands how cybersecurity activities protect member data and trust, and applies a consistent service mindset in all interactions.________________________________________Key Responsibilities• Monitors, analyzes, and triages security alerts and events from tools such as SIEM, EDR/XDR, email security, and identity platforms, following documented procedures.• Conducts initial investigations of security incidents, including log review, basic root cause analysis, and evidence collection, escalating when needed.• Supports incident response activities by executing assigned response actions and documenting findings, timelines, and outcomes.• Performs routine vulnerability scanning, validation, and remediation tracking, identifying trends or recurring issues for escalation.• Assists with access reviews, privileged access monitoring, and IAM-related investigations following policy and approval workflows.• Contributes to maintaining and improving standard operating procedures, playbooks, and technical documentation.• Participates in threat intelligence review and applies indicators of compromise (IOCs) to detection tools under guidance.• Supports security awareness activities, including phishing analysis, reporting metrics, and follow-up actions.• Uses dashboards and reports to identify patterns or trends in alerts, vulnerabilities, or user behavior, asking questions to build analytical confidence.• Collaborates with IT, cloud, and business teams to support secure configurations and remediation efforts.• Provides guidance to Level 1 analysts during routine investigations and shares lessons learned with the team.• Supports assigned project tasks or portions of larger initiatives, tracking progress and communicating status or risks.• Participates in tabletop exercises, audits, and compliance activities related to NIST, CIS Controls, and regulatory expectations.• Performs other related duties as assigned.
2026-07-29T00:00:00Z

IT Support Technician

Albuquerque, NM
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an IT Support Technician to support day-to-day technical needs for a retail environment in Albuquerque, New Mexico. This Long-term Contract position is ideal for someone who enjoys helping end users, solving common hardware and software issues, and keeping support requests organized from intake through resolution. The role focuses on delivering responsive service, maintaining accurate records, and ensuring employees have reliable access to the tools and systems they need to work effectively. Responsibilities:• Manage the full lifecycle of support requests by logging issues, setting priority levels, documenting actions taken, and closing tickets once service is restored.• Provide front-line assistance for Windows 10 and Windows 11, Microsoft 365 applications, Outlook, web browsers, printers, and other commonly used workplace technology.• Diagnose and resolve routine problems affecting desktops, laptops, monitors, docking stations, scanners, headsets, printers, and mobile devices.• Handle user account tasks such as password resets, basic access support, Active Directory updates, and employee onboarding or separation activities.• Install approved applications, address standard software errors, and prepare workstations and devices for end-user deployment.• Support basic wired and wireless connectivity troubleshooting, including VPN access, IP-related issues, and mapped drive or shared resource problems.• Assess incoming incidents to determine urgency and business impact, resolve Tier 1 issues whenever possible, and route more advanced cases to higher support tiers with complete notes.• Maintain IT inventory, organize the support workspace, and contribute to knowledge base content and technical documentation for recurring issueOther duties as needed
2026-07-24T00:00:00Z

Data Analyst

Albuquerque, NM
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a Data Analyst to join a financial institution in Albuquerque, New Mexico in an onsite contract role with the potential to become permanent. This position focuses on turning operational and member data into clear insights that support better decisions across the department. The ideal candidate will partner with business stakeholders to identify needs, improve reporting, and build dashboards that help leaders monitor performance and uncover opportunities for growth and efficiency. Responsibilities:• Examine current workflows and identify opportunities to simplify processes, shorten turnaround times, and improve the overall member experience.• Partner with department leaders and stakeholders to gather business needs, define reporting requirements, and support effective communication across teams.• Design, build, and maintain departmental dashboards and reporting tools that present complex information in a clear, actionable format.• Translate data findings into practical recommendations that help leadership make informed operational and strategic decisions.• Review existing procedures, job aids, and knowledge base content, updating documentation to improve accuracy, usability, and consistency for retail staff.• Analyze member activity, behavior patterns, and performance trends to reveal opportunities for stronger engagement, loyalty, and revenue improvement.• Load and organize data within dashboards, reporting platforms, and prebuilt analytical workbooks to ensure reliable and timely access to information.• Present trend analysis and key insights to relevant teams, highlighting risks, opportunities, and areas for process enhancement.• Support additional analytical and reporting assignments as business needs evolve.Other duties as needed
2026-07-27T00:00:00Z