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3 results for Technology Trainer in Albany, NY

Internal Auditor
  • Pittsfield, MA
  • onsite
  • Temporary to Hire
  • 23.75 - 27.50 USD / Hourly
  • <p>We are looking for an Internal Auditor to join a team in Massachusetts in a contract-to-permanent capacity. This role is suited for a detail-oriented individual who can evaluate compliance concerns, review documentation thoroughly, and communicate findings with clarity and professionalism. The position calls for someone who can balance objectivity, discretion, and sound judgment while managing multiple reviews in a deadline-driven environment.</p><p><br></p><p>Responsibilities:</p><p>• Lead compliance-focused reviews and investigations across assigned programs, ensuring each matter is handled impartially and thoroughly.</p><p>• Conduct interviews with employees and stakeholders from diverse backgrounds to gather relevant information and clarify concerns.</p><p>• Examine records, files, and supporting documentation to identify facts, assess risk, and substantiate conclusions.</p><p>• Prepare well-organized written reports that summarize findings, outline evidence, and present practical recommendations for resolution.</p><p>• Track several active investigations at once while maintaining progress and meeting required reporting timelines.</p><p>• Support quality and performance improvement efforts by identifying process gaps and recommending corrective actions.</p><p>• Maintain strict confidentiality when handling sensitive information and investigation materials.</p><p>• Use technology and audit-related tools to document work, organize case information, and support accurate reporting.</p><p><br></p><p><strong>Why Temporary Professionals Choose This Opportunity:</strong></p><p>Temporary professionals working with our team may be eligible for benefits, including:</p><ul><li>Medical, dental, and vision coverage.</li><li>401(k) retirement savings plan.</li><li>Employee assistance program. </li><li>Access to ongoing professional development and training resources.</li></ul><p><br></p>
  • 2026-10-13T17:53:40Z
Call Center Specialists
  • Albany, NY
  • onsite
  • Temporary / Contract
  • 17.00 - 18.00 USD / Hourly
  • <p>We are looking for two <strong>Call Center Specialists</strong> to support retailer communications and deliver responsive service from Albany, New York. These Contract positions focus on handling daily outreach and inbound inquiries while helping retailers maintain accurate instant ticket inventory and stay informed about current game offerings. The ideal candidates bring customer-focused approach, strong organization, are very comfortable on the phones, and have the ability to manage multiple priorities in a fast-paced call center environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Coordinate and complete the daily call queue with accuracy, urgency, and consistent follow-through.</p><p>• Respond to incoming calls from retailers, address questions clearly, and provide timely support for order-related concerns.</p><p>• Share updates on active games, upcoming launches, jackpot activity, and promotional programs so retailers can plan effectively.</p><p>• Review and prepare required forms and documentation, ensuring all records are completed correctly and submitted on time.</p><p>• Partner with retailers and internal teams to research ordering discrepancies, shipment issues, and inventory-related questions.</p><p>• Conduct outbound follow-up with retailers who have not yet confirmed their orders and help secure timely responses.</p><p>• Use computer-based tools, including Enterprise Series and customer service systems, to enter information and track interactions.</p><p>• Balance multiple tasks throughout the day while maintaining service quality and meeting productivity expectations.</p><p>• Expand knowledge through cross-training to provide broader team support and improve issue resolution coverage.</p>
  • 2026-10-19T15:18:46Z
Human Resources (HR) Generalist
  • Albany, NY
  • onsite
  • Permanent / Full Time
  • 55000.00 - 75000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Human Resources (HR) Generalist to support core people operations in Albany, New York. This role contributes to a smooth employee experience by coordinating onboarding, maintaining accurate personnel information, assisting with benefits and payroll activities, and responding to day-to-day HR needs. The ideal candidate is organized, approachable, and comfortable managing multiple administrative priorities while handling sensitive information with discretion.</p><p><br></p><p>Responsibilities:</p><p>• Oversee personnel documentation and keep employee files and HR records current, accurate, and well organized.</p><p>• Prepare employment-related paperwork such as offer letters, contracts, status change documents, and onboarding materials.</p><p>• Guide new hires through orientation and onboarding steps to help create a positive and efficient start to employment.</p><p>• Update employee information in HRIS and payroll platforms, including changes related to promotions, transfers, leave, and separations.</p><p>• Provide administrative support for payroll processing by validating employee data and coordinating updates with payroll contacts.</p><p>• Administer benefits activities by assisting with enrollments, changes, employee questions, and communication with external providers.</p><p>• Support recruiting efforts through job posting coordination, interview scheduling, candidate communication, and pre-employment checks.</p><p>• Monitor leave usage, attendance records, and vacation balances while helping ensure documentation is properly maintained.</p><p>• Compile HR reports and workforce data, assist with performance review logistics, and help coordinate training and employee engagement initiatives.</p><p>• Answer employee questions regarding HR programs, policies, and procedures while promoting compliance with employment standards and company guidelines.</p>
  • 2026-10-02T17:14:07Z