Product Support Specialist Jobs in Albany, NY

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Help Desk Analyst II

Lee, MA
onsite
Temporary / Contract
28.00 - 31.00 USD / Hourly
Tier 2 IT Support Specialist Location: Lee, MA (100% Onsite)Duration: 6-Month Contract with Potential ExtensionCompensation: Up to $31.00/hourBenefits: Eligible for Paid Time Off (PTO) and Paid Holidays over the course of the contractHours: 40 Weekly, Monday through Friday Overview Robert Half is seeking an experienced Tier 2 IT Support Specialist for a full-time contract opportunity in Lee, MA. This position is ideal for an IT professional who enjoys hands-on troubleshooting, supporting end users, and working closely with a collaborative IT team. The selected candidate will provide technical support to employees, assist with desktop and user support issues, and help maintain daily IT operations. The initial contract is expected to last six months, with the potential for extension. Responsibilities<ul><li>Provide Tier 1 and Tier 2 technical support to end users</li><li>Troubleshoot hardware, software, and user account issues</li><li>Assist with workstation deployments, upgrades, and replacements</li><li>Support user onboarding, offboarding, and access requests</li><li>Troubleshoot connectivity, authentication, and application-related issues</li><li>Document incidents, resolutions, and support procedures</li><li>Collaborate with other IT team members to resolve complex issues</li><li>Deliver professional and customer-focused support to end users</li></ul>
2026-11-05T14:23:44Z

Accounts Payable/Accounts Receivable Specialist

Albany, NY
onsite
Permanent / Full Time
58000.00 - 62000.00 USD / Yearly
We are looking for an Accounts Payable/Accounts Receivable Specialist to support day-to-day financial operations in Albany, New York. This position is responsible for managing supplier payments, customer invoicing, account reconciliation, and collection activity with a high level of accuracy and follow-through. The ideal candidate brings strong organizational skills, clear communication, and the ability to work closely with internal teams as well as external business partners. Responsibilities: • Manage the end-to-end accounts payable cycle by reviewing vendor invoices, entering data into the accounting system, coordinating approvals, and preparing payments for timely distribution. • Oversee accounts receivable activities by creating and issuing customer invoices, verifying billing details, and ensuring accurate monthly client billing. • Reconcile payable and receivable accounts on a regular basis, investigate discrepancies, and resolve outstanding balances efficiently. • Maintain financial records, including ledgers, journals, and account registers, to support accurate reporting and consistent transaction tracking. • Monitor past-due accounts, distribute account statements, and follow up with customers to support collection efforts and improve cash flow. • Respond promptly to billing and payment questions from vendors and customers while building positive working relationships with both groups. • Establish new vendor and customer profiles in internal systems and confirm that required documentation is complete and accurate. • Prepare financial reports and collaborate with accounting leadership to support analysis, issue resolution, and continuous process improvement.
2026-10-16T12:48:44Z

Accounting Specialist

Albany, NY
onsite
Permanent / Full Time
50000.00 - 65000.00 USD / Yearly
We are looking for an Accounting Specialist to join a Non Profit Educational organization in Albany, New York and contribute to day-to-day financial operations across a multi-site environment. This position offers broad exposure to core accounting functions, including payables, receivables, reconciliations, and reporting, while working closely with accounting leadership. It is well suited for someone who wants to strengthen their technical accounting skills in a collaborative setting and grow into increased responsibility over time. Responsibilities:• Prepare journal entries, reconcile balance sheet accounts, and assist with monthly close activities to support accurate financial reporting.• Review transactions for accuracy, research irregularities, and explain notable fluctuations in financial results.• Manage accounts payable tasks by coding invoices, coordinating vendor payments, and maintaining organized payment records.• Record incoming payments, update accounts receivable activity, and reconcile customer or student account balances.• Generate purchase orders and maintain supporting purchasing documentation in line with internal controls.• Contribute to audit preparation, assist with tax-related documentation, and support recurring financial reporting needs.• Participate in accounting improvement efforts and provide support on special projects as business needs evolve.
2026-10-09T17:03:44Z

Customer Service Lead

Coxsackie, NY
onsite
Temporary to Hire
22.00 - 30.00 USD / Hourly
Customer Service LeadCoxsackie, NY | Contract Opportunity Are you a customer service professional who loves creating order, improving processes, and leading by example? We're partnering with a growing manufacturing organization in Coxsackie, NY seeking a Customer Service Lead who can elevate the customer experience while helping shape the future of the department. This is more than a traditional customer service role. You'll serve as a key resource for customers, collaborate across multiple departments, streamline processes, develop standard operating procedures, and help build a customer service function that is efficient, responsive, and best-in-class. If you're someone who thrives in a fast-paced environment, enjoys solving problems, and is excited by the opportunity to make a lasting impact, we'd love to hear from you. What You'll Be DoingLead Process Improvement & Team Development<ul><li>Develop and maintain Standard Operating Procedures (SOPs) to create consistency, efficiency, and scalability.</li><li>Evaluate and modernize current customer service processes, workflows, and strategies.</li><li>Identify opportunities for continuous improvement and implement solutions that enhance service quality and operational performance.</li><li>Help establish best practices and support the ongoing growth of the customer service function.</li></ul>Deliver an Exceptional Customer Experience<ul><li>Become a trusted product resource and assist customers with product applications, order quantities, and related inquiries.</li><li>Respond promptly and professionally to customer requests while ensuring a high level of service and satisfaction.</li><li>Manage customer orders from entry through fulfillment, verifying pricing, shipping instructions, warehouse selection, and delivery requirements.</li><li>Prepare quotations, samples, and other customer requests accurately and efficiently.</li></ul>Drive Operational Excellence<ul><li>Partner closely with sales, operations, production, shipping, and warehouse teams to ensure customer expectations are met.</li><li>Monitor daily customer service and shipping activity, proactively identifying and resolving issues.</li><li>Track customer concerns, order discrepancies, and service trends while maintaining detailed documentation.</li><li>Ensure accuracy, accountability, and responsiveness across all customer-facing processes.</li></ul>
2026-10-27T13:58:42Z

Audit Sr. - Public

Glens Falls, NY
onsite
Permanent / Full Time
80000.00 - 120000.00 USD / Yearly
Robert Half is looking for an experienced audit specialist to join a regional public accounting firm in Glens Falls, New York. This position offers the opportunity to manage audit work for a varied client portfolio while building strong relationships with clients and internal leadership. The role is well suited for someone who enjoys hands-on engagement work, team guidance, and a clear path toward continued career progression. Responsibilities:• Direct audit assignments from initial planning through final delivery, ensuring quality, accuracy, and timely completion.• Prepare and examine financial statements, supporting schedules, and audit files in accordance with applicable standards.• Review engagement documentation to confirm completeness and identify areas that require follow-up or correction.• Provide day-to-day oversight, coaching, and development support to entry-level team members working on audit engagements.• Serve as a primary point of contact for clients by discussing requests, resolving questions, and maintaining strong working relationships.• Coordinate with firm leadership on engagement status, technical matters, and client service priorities.• Apply audit knowledge across a range of client environments to deliver thorough and efficient assurance services. Salary Range: $80,000 - $120,000 + additional bonus potential
2026-10-23T22:13:45Z

IT Security Operations Manager

Glens Falls, NY
onsite
Permanent / Full Time
90000.00 - 100000.00 USD / Yearly
We are looking for an experienced IT security leader to oversee daily cybersecurity operations and strengthen the organization’s overall security posture in Glens Falls, New York. This role will guide security monitoring, incident response, vulnerability management, and compliance efforts while providing direction to a small team of security professionals. The ideal candidate brings both hands-on technical depth and the leadership skills needed to improve processes, manage critical tools, and support a secure technology environment.
2026-10-14T19:53:44Z

6 results for Product Support Specialist in Albany, NY