<p>We are looking for an experienced Operations Manager to lead branch performance and daily operations in Albany, New York. This position oversees customer service, warehouse activity, delivery coordination, inventory accuracy, and team effectiveness while maintaining a high standard of safety and compliance. The ideal candidate brings strong operational leadership, a hands-on management style, and the ability to improve processes that support customer satisfaction and business growth.</p><p><br></p><p>Responsibilities:</p><p>• Direct branch operations across warehouse workflows, shipping and receiving, order fulfillment, delivery scheduling, and customer-facing support activities.</p><p>• Guide, coach, and develop team members by setting clear expectations, providing regular feedback, and encouraging a culture of accountability and respect.</p><p>• Work with HR to support recruiting, interviewing, onboarding, and training efforts that build a capable and dependable branch team.</p><p>• Monitor staffing coverage and organize schedules to align labor resources with service demands and operational priorities.</p><p>• Strengthen the customer experience by resolving issues promptly, maintaining a well-organized branch environment, and supporting initiatives that improve responsiveness.</p><p>• Partner with sales leadership to identify business development opportunities, deepen customer relationships, and contribute to revenue growth within the market.</p><p>• Track operating results by reviewing expenses, profitability, workflow performance, and inventory-related measures, then act on opportunities for improvement.</p><p>• Enforce safety, regulatory, and company standards by leading safety discussions, investigating incidents, and ensuring consistent adherence to established procedures.</p><p>• Oversee gas filling and production activities to confirm documentation accuracy, equipment readiness, employee compliance, and product handling standards.</p><p>• Maintain the branch facility, vehicles, and operational assets through routine inspections, preventive maintenance coordination, and strong control of company resources.</p>
<p><strong>Position Overview:</strong></p><p>Small Firm seeking a highly organized and detail-oriented Office Manager to oversee daily administrative operations and support the overall efficiency of the firm. This role will start with a primary focus on office administration, with the opportunity to gradually take on bookkeeping responsibilities over time.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><em>Administrative / Office Management</em></p><ul><li>Manage day-to-day office operations, ensuring a smooth and efficient work environment</li><li>Serve as the main point of contact for incoming calls, emails, and visitors</li><li>Coordinate schedules, meetings, and appointments for leadership and staff</li><li>Maintain office supplies, vendor relationships, and general office organization</li><li>Assist with project documentation, filing systems, and internal processes</li><li>Support onboarding of new employees and general HR administration</li></ul><p>Gradually take ownership of day-to-day bookkeeping functions over time:</p><ul><li>Assist with accounts payable/receivable processing</li><li>Track expenses, invoices, and project-related financial data</li><li>Support payroll and timesheet processing</li><li>Work with external accountant or leadership on financial reporting</li></ul><p><br></p>
<p><strong>Mary Christman and Gabrielle Maisonet are working with a mission-driven nonprofit organization seeking a detail-oriented Office & Program Coordinator to join their team!</strong></p><p><br></p><p>This temp-to-hire opportunity is ideal for someone who enjoys balancing administrative operations, program support, and facility coordination while contributing to a meaningful community-focused organization.</p><p>In this role, you’ll manage day-to-day office operations, support programs and events, assist with facility oversight, and help ensure smooth coordination across staff, volunteers, and leadership. If you’re organized, proactive, and enjoy wearing multiple hats in a collaborative environment, this could be a great fit.</p><p><br></p><p><strong>What you’ll be doing:</strong></p><p><strong>Administrative & Office Management</strong></p><p> • Managing front desk operations, including greeting visitors, answering phones, and responding to inquiries</p><p> • Maintaining and updating organizational records, calendars, mailing lists, and filing systems (digital and paper)</p><p> • Coordinating schedules for meetings, trainings, and internal activities</p><p> • Ordering, tracking, and maintaining office supply inventory</p><p> • Ensuring office equipment functionality and coordinating with IT/technical support as needed</p><p><strong>Program & Event Support</strong></p><p> • Providing logistical and administrative support for programs, outreach initiatives, and events</p><p> • Assisting with preparation and distribution of outreach materials such as flyers, newsletters, and mailings</p><p> • Supporting HIV/HCV testing initiatives and Project Sano, including materials coordination and basic intake support</p><p> • Collecting, organizing, and submitting program documentation, data, and monthly reports in coordination with staff</p><p><strong>Facilities Management</strong></p><p> • Supervising the Maintenance Manager and coordinating repairs, maintenance, and facility improvements</p><p> • Serving as the primary point of contact for facility-related issues across multiple locations</p><p> • Tracking and managing facility needs related to safety, accessibility, HVAC, plumbing, and general upkeep</p><p> • Coordinating with external vendors for janitorial services, pest control, and building maintenance</p><p> • Maintaining documentation of facility issues and communicating updates to leadership</p><p><strong>Staff & Volunteer Oversight</strong></p><p> • Supervising and providing guidance to seasonal staff, interns, and volunteers</p><p> • Supporting onboarding, orientation, and task coordination for volunteers</p><p> • Assisting with day-to-day coordination of administrative and program support staff</p>