7 results for Customer Service Supervisor in Albany, NY

Accounting Manager - Public

Albany, NY
onsite
Permanent
100000.00 - 150000.00 USD / Yearly
Robert Half is partnering with a respected full‑service public accounting firm to identify a skilled Accounting Manager with strong experience in taxation, audits, and financial statement review. This opportunity is ideal for a CPA‑credentialed professional looking to join a firm that values collaboration, invests in its people, and offers a long‑term partnership track for high performers. Key Responsibilities<ul><li>Oversee multiple tax, audit, and review engagements, ensuring accuracy, compliance, and timely delivery</li><li>Review complex tax returns, financial statements, and supporting documentation</li><li>Lead, mentor, and develop staff and senior accountants</li><li>Serve as a primary point of contact for clients, providing guidance and resolving issues</li><li>Manage engagement budgets, timelines, and workflow</li><li>Maintain up‑to‑date knowledge of GAAP, regulatory requirements, and industry best practices</li><li>Identify opportunities to enhance processes and strengthen client service</li></ul>Salary and Benefits: Base salary ranges from $100,000-$150,000 DOE, with additional bonus opportunities for productivity and new clients. Benefits offered include a 401k w/ 3% match, M/D/V insurance, negotiable PTO, paid holidays, and a flexible hybrid schedule.
2026-02-27T16:33:45Z

Operations Manager

South Cairo, NY
onsite
Permanent
95000.00 - 105000.00 USD / Yearly
Rachel Miller with Robert Half is partnering with a company on an Operations Management Position! We are looking for an experienced Operations Manager to oversee and optimize daily activities in Cairo, New York. This role involves managing personnel, monitoring compliance, and ensuring customer satisfaction while developing strategies to meet organizational goals. The ideal candidate will have strong leadership skills and a proven track record in operational management. Responsibilities:• Supervise and assign tasks to work crews including drivers• Monitor daily operations and make necessary adjustments to staffing and assignments.• Collaborate with the Management Team to prepare budgets and oversee profit and loss management.• Lead and mentor the leadership team while establishing strategies for front-line supervisors.• Perform field inspections and audits to ensure adherence to proper work procedures.• Address and resolve customer complaints regarding collection services.• Conduct employee performance reviews and manage discussions related to their development.• Develop actionable short-term and long-term goals to align with company objectives.• Ensure compliance with environmental regulations and local permitting requirements.• Support the development and implementation of safety initiatives.
2026-03-17T17:28:46Z

Office Manager

Albany, NY
onsite
Contract / Temporary to Hire
23.00 - 25.00 USD / Hourly
Mary Christman and Gabrielle Maisonet are working with a mission-driven nonprofit organization seeking a detail-oriented Office & Program Coordinator to join their team! This temp-to-hire opportunity is ideal for someone who enjoys balancing administrative operations, program support, and facility coordination while contributing to a meaningful community-focused organization.In this role, you’ll manage day-to-day office operations, support programs and events, assist with facility oversight, and help ensure smooth coordination across staff, volunteers, and leadership. If you’re organized, proactive, and enjoy wearing multiple hats in a collaborative environment, this could be a great fit. What you’ll be doing:Administrative & Office Management • Managing front desk operations, including greeting visitors, answering phones, and responding to inquiries • Maintaining and updating organizational records, calendars, mailing lists, and filing systems (digital and paper) • Coordinating schedules for meetings, trainings, and internal activities • Ordering, tracking, and maintaining office supply inventory • Ensuring office equipment functionality and coordinating with IT/technical support as neededProgram & Event Support • Providing logistical and administrative support for programs, outreach initiatives, and events • Assisting with preparation and distribution of outreach materials such as flyers, newsletters, and mailings • Supporting HIV/HCV testing initiatives and Project Sano, including materials coordination and basic intake support • Collecting, organizing, and submitting program documentation, data, and monthly reports in coordination with staffFacilities Management • Supervising the Maintenance Manager and coordinating repairs, maintenance, and facility improvements • Serving as the primary point of contact for facility-related issues across multiple locations • Tracking and managing facility needs related to safety, accessibility, HVAC, plumbing, and general upkeep • Coordinating with external vendors for janitorial services, pest control, and building maintenance • Maintaining documentation of facility issues and communicating updates to leadershipStaff & Volunteer Oversight • Supervising and providing guidance to seasonal staff, interns, and volunteers • Supporting onboarding, orientation, and task coordination for volunteers • Assisting with day-to-day coordination of administrative and program support staff
2026-03-27T13:58:41Z

Senior Manager - Public Accounting

Gloversville, NY
onsite
Permanent
140000.00 - 180000.00 USD / Yearly
Our client, a boutique CPA firm offering tax, audit, and full‑scope bookkeeping services, is seeking an accomplished Senior Manager to join their growing practice. This direct‑hire role is ideal for an accounting leader who enjoys a blend of technical work, client interaction, and team development. Candidates would need to be able to commute to Gloversville, NY on a flexible hybrid schedule. Key Responsibilities:<ul><li>Oversee daily accounting operations, including general ledger oversight, financial reporting, and month‑end close</li><li>Lead, coach, and review the work of staff accountants and bookkeepers</li><li>Review complex individual, corporate, and partnership tax returns and support tax planning strategies</li><li>Manage audit engagements from planning through fieldwork and final reporting</li><li>Serve as a primary point of contact for clients, offering guidance on financial performance and internal controls</li><li>Collaborate with firm leadership on workflow improvements, quality standards, and long‑term growth initiatives</li></ul> Salary Range: $140,000 - $180,000 with additional bonus potential. Includes full suite of benefits and a flexible hybrid schedule.
2026-02-27T16:29:01Z

Buyer

Menands, NY
onsite
Contract / Temporary to Hire
21.00 - 26.00 USD / Hourly
Buyer (Temp-to-Hire)Location: Albany, NYSchedule: Full-time, onsite Job SummaryUnder the direction of the Purchasing Manager, the Buyer is responsible for procuring goods, services, and equipment to support the operational needs of multiple departments. This role manages the end-to-end purchasing process, including purchase order creation, order confirmation, and resolution of receiving and invoice discrepancies. The Buyer serves as a key liaison between internal departments and suppliers, providing responsive customer service while ensuring purchases align with approved inventories, contracts, and organizational policies. This position is ideal for a detail-oriented procurement professional seeking a temp-to-hire opportunity within a complex healthcare environment. Key Responsibilities<ul><li>Create and issue accurate purchase orders in a timely manner using the ERP system, including handling urgent and priority requests.</li><li>Ensure all purchases comply with policies, approvals, contracts, preferred vendors, and inventory standards to support cost-effective procurement.</li><li>Obtain and document order confirmations and expected delivery dates; monitor open orders and follow up as needed.</li><li>Communicate promptly with stakeholders regarding contract changes, pricing updates, lapses, renewals, or product discontinuations.</li><li>Track and verify deliveries, coordinating with Receiving to ensure accurate system receipts.</li><li>Identify and assist in resolving purchasing issues such as backorders, allocations, shortages, and discontinued items.</li><li>Collaborate with departments to identify acceptable substitutes or alternative sourcing options, escalating to Sourcing & Contracting or Value Analysis teams when required.</li><li>Build and maintain effective working relationships with departmental contacts to understand operational needs.</li><li>Establish and maintain supplier relationships to stay informed on product availability, shipping delays, and supply constraints.</li><li>Respond to inquiries and requests for assistance in a timely, professional manner and support departments with supply chain processes, including new item and new vendor requests.</li><li>Review and resolve receiving and invoice discrepancies, including quantity variances, pricing issues, shipping charges, and credits or returns.</li></ul>
2026-03-20T15:38:45Z

Office Manager

Selkirk, NY
onsite
Contract / Temporary to Hire
23.00 - 25.00 USD / Hourly
Mary Christman and Gabrielle Maisonet are working with a growing construction and property management organization seeking a detail-oriented Office Manager to join their team! This temp-to-hire opportunity is ideal for someone who enjoys a mix of administrative, operational, and accounting support in a fast-paced environment spanning trucking, construction, and property management. In this role, you’ll support day-to-day office operations, coordinate scheduling and communications, assist with financial tasks, and help keep projects, properties, and internal systems running smoothly. If you’re organized, proactive, and comfortable wearing multiple hats, this could be a great fit. What you’ll be doing:Administrative & Office Management • Managing incoming calls, messages, and general inquiries • Maintaining calendars for office staff, field teams, and leadership • Monitoring and managing company and executive email inboxes • Creating and maintaining organized filing systems (digital and paper) • Ordering and maintaining office supplies and materialsScheduling, Dispatch & Operations Support • Reviewing property work orders, scheduling tasks, and tracking completion of open issues • Dispatching trucks and coordinating daily logistics • Maintaining daily work plans and employee scheduling • Creating and maintaining equipment, trucking, and inventory logsAccounting & Financial Support • Assisting with invoicing, accounts payable, and accounts receivable • Supporting financial tracking across multiple entities and propertiesTrucking & Reporting Support • Maintaining daily inspection sheets, maintenance logs, mileage, fuel tracking, and reportingCompliance, Permitting & Project Support • Assisting with workers’ compensation, general liability, and insurance audits • Preparing company recertifications and compliance documentation • Supporting permit and application processes (DOL, Dig Safe, municipalities, etc.) • Assisting with proposal preparationHR & Administrative Support • Assisting with payroll, timesheet tracking, and reporting • Supporting benefits administration, including 401k coordination through Paychex • Coordinating travel arrangements • Preparing meeting materials, corporate minutes, and maintaining records
2026-03-27T15:33:47Z

AP/AR Manager

Latham, NY
remote
Permanent
75000.00 - 95000.00 USD / Yearly
A well-established organization is seeking a n Accounting Operations Manager to support and oversee core business, financial, and operational functions. This role offers competitive compensation, bonus potential, a collaborative and stable work environment, and strong work-life balance, with opportunity to grow alongside the organization.This position will work closely with senior leadership and play a hands-on role in managing day-to-day operations, supporting strategic initiatives, and leading a small team to ensure efficient, well-controlled business processes.Key Responsibilities:<ul><li>Oversee day-to-day business and operational functions, ensuring processes run efficiently and accurately</li><li>Partner with leadership on budgeting, forecasting, and planning activities</li><li>Manage and mentor a team supporting administrative, financial, and operational processes</li><li>Oversee cash flow, vendor relationships, and coordination with external partners</li><li>Monitor and improve internal processes, controls, and workflows to support scalability</li><li>Review and ensure accuracy of operational and financial reporting</li><li>Support project-related planning, analysis, and execution</li><li>Act as a key liaison between leadership, internal teams, and external stakeholders</li></ul>
2026-03-25T15:44:00Z