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1 result for Call Center Specialist in Albany, NY

Clifton Park, NY
onsite
Contract / Temporary to Hire
21.5 - 21.5 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Clifton Park, New York. In this Contract to permanent role, you will play an essential part in ensuring a positive customer experience by providing prompt and detail-oriented support to our clients. This position offers an opportunity to make a meaningful impact on our community while delivering exceptional service. Responsibilities: • Respond to customer inquiries via phone, addressing concerns, processing orders, and managing service changes. • Accept and process customer payments while investigating and resolving billing inquiries. • Update and maintain customer account information to ensure accuracy and efficiency. • Collaborate with customers and internal teams to identify service needs, resolve complaints, and implement effective solutions. • Deliver exceptional customer support, ensuring compliance with safety and environmental standards. • Handle high-volume customer interactions with attention to detail and a commitment to quality. • Utilize Microsoft Word, Excel, and Outlook to manage communications and track customer data. • Actively contribute to improving customer satisfaction and service quality.
2026-04-17T00:00:00Z