<p>The Medical Scheduler is responsible for efficiently coordinating patient appointments and supporting daily clinical operations to ensure an exceptional patient experience. This role requires strong organizational, communication, and technology skills to navigate electronic health records (EHR), support providers, and deliver responsive patient service in a fast-paced environment.</p><p><strong>Key Duties and Responsibilities:</strong></p><ul><li>Schedule appointments for medical, dental, vision, and behavioral health services, accurately matching patient needs to provider availability.</li><li>Respond promptly to incoming and outgoing calls and attend to inquiries or concerns in shared email inboxes, ensuring a positive patient interaction.</li><li>Coordinate daily provider schedules in collaboration with the Practice Manager to maximize operational efficiency.</li><li>Verify and update all patient information, including personal and demographic data, to ensure chart accuracy and compliance.</li><li>Remind patients about required documentation or items for their visit (e.g., co-pays, medication lists), enhancing appointment preparedness.</li><li>Enter and maintain detailed patient information in the electronic health records (EHR) system with a high degree of accuracy.</li><li>Cross-train in various scheduling team functions to provide flexibility and maintain workflow coverage as needed.</li><li>Participate actively in assigned committees and contribute to internal initiatives to support clinic operations.</li><li>Assist with patient recruitment, education, and enrollment in the online patient portal; promote digital engagement.</li><li>Travel, as necessary, to support operational needs at multiple sites or locations.</li><li>Attend mandatory staff and agency meetings and complete required training and educational sessions.</li><li>Perform additional job-related duties as assigned by management to support team and organizational goals.</li><li>Manage provider schedule adjustments and rescheduling during provider absences, ensuring thorough communication and high patient satisfaction.</li></ul><p><br></p>
<p>Our company is seeking a detail-oriented Claims and Payments Specialist to join our administrative or healthcare support team. This position is responsible for processing claims, working on denials, posting payments, and managing bill payments for our clients. The ideal candidate is proactive, organized, and committed to ensuring accurate handling of financial and billing requests.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Accurately process client claims and documentation.</li><li>Review, research, and resolve claim denials in a timely manner.</li><li>Post payments received to the proper accounts, maintaining clear and accurate records.</li><li>Pay bills for clients, ensuring deadlines and processes are followed.</li><li>Communicate with internal teams and clients regarding billing status, issues, and resolutions.</li><li>Maintain compliance with company and industry billing standards.</li><li>Support additional administrative or billing tasks as needed.</li></ul><p>Qualifications:</p><ul><li>Prior experience in claims processing, payment posting, billing, or related administrative duties is preferred.</li><li>Strong attention to detail and organizational skills.</li><li>Excellent verbal and written communication abilities.</li><li>Proficiency in basic office software and billing systems.</li><li>Willingness to pay bills on behalf of clients as required by the role.</li></ul>