<p>The Medical Scheduler is responsible for efficiently coordinating patient appointments and supporting daily clinical operations to ensure an exceptional patient experience. This role requires strong organizational, communication, and technology skills to navigate electronic health records (EHR), support providers, and deliver responsive patient service in a fast-paced environment.</p><p><strong>Key Duties and Responsibilities:</strong></p><ul><li>Schedule appointments for medical, dental, vision, and behavioral health services, accurately matching patient needs to provider availability.</li><li>Respond promptly to incoming and outgoing calls and attend to inquiries or concerns in shared email inboxes, ensuring a positive patient interaction.</li><li>Coordinate daily provider schedules in collaboration with the Practice Manager to maximize operational efficiency.</li><li>Verify and update all patient information, including personal and demographic data, to ensure chart accuracy and compliance.</li><li>Remind patients about required documentation or items for their visit (e.g., co-pays, medication lists), enhancing appointment preparedness.</li><li>Enter and maintain detailed patient information in the electronic health records (EHR) system with a high degree of accuracy.</li><li>Cross-train in various scheduling team functions to provide flexibility and maintain workflow coverage as needed.</li><li>Participate actively in assigned committees and contribute to internal initiatives to support clinic operations.</li><li>Assist with patient recruitment, education, and enrollment in the online patient portal; promote digital engagement.</li><li>Travel, as necessary, to support operational needs at multiple sites or locations.</li><li>Attend mandatory staff and agency meetings and complete required training and educational sessions.</li><li>Perform additional job-related duties as assigned by management to support team and organizational goals.</li><li>Manage provider schedule adjustments and rescheduling during provider absences, ensuring thorough communication and high patient satisfaction.</li></ul><p><br></p>
We are looking for a detail-oriented Billing Clerk to join our team in Avon Lake, Ohio for a Contract position. This role focuses on managing a high volume of invoicing activity, supporting accurate billing operations, and maintaining timely communication with internal teams and customers. The ideal candidate is comfortable working onsite in a fast-paced environment and has hands-on experience with billing systems, spreadsheets, and customer-facing portals.<br><br>Responsibilities:<br>• Generate and review a large volume of customer invoices to ensure accuracy, completeness, and timely submission.<br>• Prepare billing documents, process invoice transactions, and update records within the appropriate accounting systems.<br>• Work closely with service and warehouse teams to confirm job details, resolve discrepancies, and support smooth billing workflows.<br>• Monitor outstanding balances, assist with collections efforts, and follow up on overdue accounts as needed.<br>• Produce billing statements and maintain organized documentation for account activity and payment status.<br>• Apply payments and support accounts receivable tasks to help keep customer accounts current and properly reconciled.<br>• Use Excel, Outlook, Sage, customer portals, and ServiceChannel to manage billing data, communications, and invoice processing.
We are seeking a detail-oriented and proactive Billing & Sales Coordinator to join our team on a part-time basis. The ideal candidate will have experience in billing, inventory management, inside sales, and vendor management, along with strong Microsoft Excel skills and excellent communication abilities. This role balances administrative and sales support and is ideal for candidates looking for flexible part-time work in a fast-paced environment. Key Responsibilities: Prepare and process invoices, ensuring accuracy and timely billing to clients. Maintain and update inventory records; perform regular audits and reconcile discrepancies. Support inside sales activities, including responding to client inquiries, generating quotes, and assisting with order processing. Coordinate and manage vendor relationships; handle purchase orders and track fulfillment statuses. Utilize Microsoft Excel for data analysis, reporting, and maintaining records. Communicate effectively with internal teams, vendors, and clients via email, phone, and in person. Assist with other administrative tasks and projects as assigned. Required Qualifications: Previous experience in billing, inventory, sales support, or vendor management required. Proficient in Microsoft Excel (formulas, data sorting/filtering, basic reporting). Strong verbal and written communication skills. High attention to detail and organizational skills. Ability to multitask and work independently in a dynamic environment. Work Schedule: Part-time, 30 to 37.5 hours per week. Flexible scheduling options may be available.