<p>The Medical Scheduler is responsible for efficiently coordinating patient appointments and supporting daily clinical operations to ensure an exceptional patient experience. This role requires strong organizational, communication, and technology skills to navigate electronic health records (EHR), support providers, and deliver responsive patient service in a fast-paced environment.</p><p><strong>Key Duties and Responsibilities:</strong></p><ul><li>Schedule appointments for medical, dental, vision, and behavioral health services, accurately matching patient needs to provider availability.</li><li>Respond promptly to incoming and outgoing calls and attend to inquiries or concerns in shared email inboxes, ensuring a positive patient interaction.</li><li>Coordinate daily provider schedules in collaboration with the Practice Manager to maximize operational efficiency.</li><li>Verify and update all patient information, including personal and demographic data, to ensure chart accuracy and compliance.</li><li>Remind patients about required documentation or items for their visit (e.g., co-pays, medication lists), enhancing appointment preparedness.</li><li>Enter and maintain detailed patient information in the electronic health records (EHR) system with a high degree of accuracy.</li><li>Cross-train in various scheduling team functions to provide flexibility and maintain workflow coverage as needed.</li><li>Participate actively in assigned committees and contribute to internal initiatives to support clinic operations.</li><li>Assist with patient recruitment, education, and enrollment in the online patient portal; promote digital engagement.</li><li>Travel, as necessary, to support operational needs at multiple sites or locations.</li><li>Attend mandatory staff and agency meetings and complete required training and educational sessions.</li><li>Perform additional job-related duties as assigned by management to support team and organizational goals.</li><li>Manage provider schedule adjustments and rescheduling during provider absences, ensuring thorough communication and high patient satisfaction.</li></ul><p><br></p>