<p>We are seeking a Project Manager/Sr. Consultant to join our team based in an undisclosed location. The role is centered around managing large-scale projects, ensuring all requirements are fulfilled, and that they are completed within the allocated budget and timeline. You will be tasked with understanding client needs, proposing solutions, and setting performance objectives. This role provides an opportunity to work in a dynamic environment and contribute to our ongoing expansion.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Addressing customer inquiries and monitoring customer accounts.</p><p>• Managing large, complex projects to ensure client requirements are met on time and within budget.</p><p>• Understanding client needs and proposing suitable solutions.</p><p>• Setting objectives and performance goals, and preparing project plans.</p><p>• Evaluating, analyzing, prioritizing, and assigning requests for information technology-related projects.</p><p>• Facilitating procurement and delivery processes, client meetings, and end-user testing.</p><p>• Approving final acceptance of project deliverables and ensuring project plans comply with standards.</p><p>• Identifying strategies to improve project performance.</p><p>• Assisting in Information Technology management, strategic plan development, and budget preparation.</p><p>• Participating in detail oriented group meetings, conferences, seminars, and training to stay updated with new trends and innovations in the field of computer technology.</p><p>• Researching and evaluating software, hardware, and technology products and trends. </p><p><br></p><p><br></p>
<p>The Medical Scheduler is responsible for efficiently coordinating patient appointments and supporting daily clinical operations to ensure an exceptional patient experience. This role requires strong organizational, communication, and technology skills to navigate electronic health records (EHR), support providers, and deliver responsive patient service in a fast-paced environment.</p><p><strong>Key Duties and Responsibilities:</strong></p><ul><li>Schedule appointments for medical, dental, vision, and behavioral health services, accurately matching patient needs to provider availability.</li><li>Respond promptly to incoming and outgoing calls and attend to inquiries or concerns in shared email inboxes, ensuring a positive patient interaction.</li><li>Coordinate daily provider schedules in collaboration with the Practice Manager to maximize operational efficiency.</li><li>Verify and update all patient information, including personal and demographic data, to ensure chart accuracy and compliance.</li><li>Remind patients about required documentation or items for their visit (e.g., co-pays, medication lists), enhancing appointment preparedness.</li><li>Enter and maintain detailed patient information in the electronic health records (EHR) system with a high degree of accuracy.</li><li>Cross-train in various scheduling team functions to provide flexibility and maintain workflow coverage as needed.</li><li>Participate actively in assigned committees and contribute to internal initiatives to support clinic operations.</li><li>Assist with patient recruitment, education, and enrollment in the online patient portal; promote digital engagement.</li><li>Travel, as necessary, to support operational needs at multiple sites or locations.</li><li>Attend mandatory staff and agency meetings and complete required training and educational sessions.</li><li>Perform additional job-related duties as assigned by management to support team and organizational goals.</li><li>Manage provider schedule adjustments and rescheduling during provider absences, ensuring thorough communication and high patient satisfaction.</li></ul><p><br></p>
<p>We are looking for a highly skilled Senior HR Generalist to join our team in Cleveland, Ohio. This 4 month contract position offers a unique opportunity to contribute to various HR functions, including recruitment, employee relations, compliance, and training. You will play a key role in fostering a positive work environment and improving HR processes, ensuring alignment with company policies and regulations.</p><p><br></p><p>Responsibilities:</p><p>• Manage end-to-end recruitment and onboarding processes to ensure a seamless experience for new hires.</p><p>• Collaborate with branch operations across multiple locations to address HR needs and implement consistent practices.</p><p>• Oversee employee relations, providing guidance and resolving workplace issues in compliance with company policies.</p><p>• Ensure compliance with labor laws and organizational policies, conducting regular audits as needed.</p><p>• Lead training programs to support employee development and enhance skillsets.</p><p>• Analyze current HR processes and recommend improvements to increase efficiency and effectiveness.</p><p>• Utilize HRIS systems such as Dayforce to manage employee data and streamline HR operations.</p><p>• Support performance management initiatives, including performance reviews and feedback processes.</p><p>• Conduct thorough investigations into workplace concerns, ensuring fair and timely resolutions.</p><p>• Assist with benefits administration and address employee inquiries related to benefits and payroll.</p>
<p>We are looking for a highly skilled Integration Manager to oversee system integrations and ensure seamless communication between various software platforms. This role requires a detail-oriented individual with a strong technical background and the ability to manage change effectively within a dynamic environment. Join our team in Greater Cleveland, Ohio, where you will play a key role in optimizing business processes and driving efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Manage the implementation and integration of systems to align with business goals.</p><p>• Collaborate with stakeholders to gather and document business requirements for system enhancements.</p><p>• Develop and maintain custom reports using tools like Crystal Reports and Microsoft SQL.</p><p>• Lead change management initiatives to ensure smooth transitions during system upgrades or modifications.</p><p>• Troubleshoot and resolve integration issues to maintain system performance and reliability.</p><p>• Provide detailed technical documentation and training to users on system functionalities.</p><p>• Coordinate with cross-functional teams to ensure alignment on integration objectives.</p><p>• Monitor and analyze system performance to identify areas for improvement.</p><p>• Stay updated on industry trends and best practices to enhance integration processes.</p>
We are looking for a detail-oriented Shipping Specialist to join our team in Cleveland, Ohio. This is a Contract to permanent placement position. The ideal candidate thrives in fast-paced environments, enjoys problem-solving, and is eager to learn and grow. <br> Responsibilities: • Coordinate shipping activities, including scheduling and tracking deliveries to ensure timely and accurate transport. • Communicate with internal teams and external partners to address inquiries and resolve logistical challenges. • Manage inbound telephone calls while providing exceptional customer service and accurate information. • Maintain detailed records and ensure the proper transfer of information to legal documents. • Collaborate with the operations manager during the training period to gain a comprehensive understanding of company processes. • Utilize basic computer skills to operate internal software systems efficiently. • Support weekend logistics operations on a rotating schedule, ensuring coverage and proper execution of tasks. • Monitor and report on shipping performance to identify opportunities for improvement. • Research and apply industry best practices to enhance operational efficiency. • Assist in maintaining compliance with customs and shipping regulations.
<p>We are looking for a detail-oriented Property Manager to support a growing real estate portfolio in Beachwood, Ohio. This is Contract opportunity that begins on a part-time basis and offers the chance to contribute during a high-volume period of property onboarding and tenant support. The role is ideal for someone who communicates confidently, follows through on open items, and is comfortable working across property operations, billing coordination, and customer service.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate follow-up on utility accounts, payment activity, and other property-related administrative items to keep operations moving efficiently.</p><p>• Guide new tenants through payment portal setup and provide clear support during the registration process.</p><p>• Respond to tenant inquiries related to ownership updates, billing questions, and general property concerns with professionalism and urgency.</p><p>• Communicate with vendors to confirm account changes, billing updates, and service continuity across assigned properties.</p><p>• Track outstanding issues, gather missing information, and help move time-sensitive tasks to resolution.</p><p>• Assist with onboarding activities for newly assigned properties, including operational coordination and documentation follow-through.</p><p>• Maintain accurate records and use property management systems and Microsoft Office tools to organize daily work.</p><p>• Partner with internal stakeholders to troubleshoot issues and ensure a smooth experience for tenants, vendors, and property teams.</p>
<p>We are looking for an experienced Customer Service Representative to join our team in North Canton, Ohio. This is a Contract to permanent position within the manufacturing industry, offering an exciting opportunity to support customer accounts and ensure high satisfaction levels. The role combines in-person training with the flexibility of hybrid work after the initial training period.</p><p><br></p><p>Responsibilities:</p><p>• Provide accurate price and delivery quotations to customers while managing order entry and schedule adjustments.</p><p>• Maintain and update customer account information, including forecasting, expediting, and order book management.</p><p>• Collaborate with sales, supply chain, and manufacturing teams to address account-related issues and improve delivery performance.</p><p>• Utilize intermediate product knowledge to effectively manage accounts and meet customer needs.</p><p>• Communicate commercial terms clearly to both customers and the sales team.</p><p>• Proactively manage orders to exceed customer expectations in terms of delivery, responsiveness, and communication.</p><p>• Apply business guidelines and decisions appropriately to resolve customer situations.</p><p>• Conduct in-depth analysis using intermediate system knowledge to support account management.</p><p>• Demonstrate leadership and commitment to team objectives by effectively collaborating across departments.</p>
We are looking for an experienced Controller to lead the accounting function and strengthen financial oversight for our organization in Shaker Heights, Ohio. This position will guide day-to-day financial operations, support compliance with established policies, and help ensure accurate reporting across multiple entities. The ideal candidate brings deep controllership expertise, strong leadership skills, and a background in healthcare finance.<br><br>Responsibilities:<br>• Direct the accounting team’s daily activities, aligning departmental structure, workload distribution, and operating efficiency with organizational goals.<br>• Mentor and develop finance staff through coaching, performance guidance, and cross-functional training to build team capability and coverage.<br>• Administer and uphold financial policies, internal controls, and documented procedures to support consistency and compliance.<br>• Ensure company assets are protected and that financial transactions are recorded completely, accurately, and on schedule.<br>• Provide oversight for the financial operations of affiliated entities, including review of controls, transaction activity, and procedural adherence.<br>• Lead treasury activities and cash management practices to maintain liquidity and support sound financial decision-making.<br>• Supervise payroll administration and provide backup support when necessary to maintain uninterrupted processing.<br>• Serve as the primary finance contact for external auditors, banking partners, and insurance representatives.<br>• Manage the annual audit cycle by organizing schedules, preparing required documentation, and coordinating responses to auditor requests.<br>• Monitor accounts payable, payroll disbursements, and receivables reserves to promote timely payments, appropriate cash balances, and accurate financial evaluation.
<p>We are looking for an experienced Accounts Receivable/Collections Specialist to join our team in Brooklyn Heights, Ohio. In this role, you will focus on managing and resolving outstanding accounts receivable while maintaining attentive relationships with business clients. This position offers an opportunity to handle complex collections as well as refine and optimize processes for greater efficiency. This is a direct hire position with standard business hours. It is in office but can work remote one day per week after training. If this is a position that you are interested in, apply today! </p><p><br></p><p>Responsibilities:</p><p>• Manage and follow up on outstanding payments with business clients to ensure timely resolution.</p><p>• Handle challenging and intricate collections cases, employing effective negotiation strategies.</p><p>• Perform thorough cleanup of accounts receivable and collections records to streamline operations.</p><p>• Transition to softer collections efforts after addressing high-priority cases.</p><p>• Maintain accurate documentation and records of all collection activities.</p><p>• Utilize multiple systems to track and manage accounts and payments.</p><p>• Collaborate with internal departments to address billing discrepancies and resolve client concerns.</p><p>• Monitor aging accounts and develop strategies to minimize overdue balances.</p><p>• Provide regular updates and reports on collection progress to management.</p><p>• Ensure compliance with company policies and industry regulations during all collection activities.</p><p><br></p><p>They do offer a full benefits package; medical/dental/vision, 401K, life insurance, generous PTO, paid holidays, and more. </p>