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2 results for Cybersecurity Analyst in Akron, OH
- Cleveland, OH
- remote
- Temporary / Contract
- 31.9675 - 37.015 USD / Hourly
- <p>We are looking for a Business Systems Analyst to support users of a SaaS platform and serve as a trusted resource for resolving functional and technical questions. This Long-term Contract position is based in Independence, Ohio, and is ideal for someone who can partner closely with an experienced product support specialist while building a strong understanding of proven support practices. The role combines user support, process documentation, training, and cross-functional collaboration to improve the overall experience for end users.</p><p><br></p><p>Responsibilities:</p><p>• Investigate and resolve user-reported system issues by identifying root causes and delivering timely, practical solutions.</p><p>• Support end users in navigating SaaS functionality, clarifying features, and helping them use the application effectively in day-to-day work.</p><p>• Assist with onboarding activities by introducing new users to system workflows, usage standards, and available support resources.</p><p>• Maintain accurate records of requests, findings, and resolutions to ensure clear documentation and knowledge sharing.</p><p>• Partner with product and development teams to communicate defects, track recurring issues, and contribute to product enhancements.</p><p>• Gather feedback from users and translate common pain points into actionable insights for internal stakeholders.</p><p>• Lead or support training sessions that strengthen user understanding of system capabilities and best practices.</p><p>• Participate in testing efforts to validate system performance, identify defects, and help maintain a dependable user experience.</p><p>• Work closely with an established Product Support Specialist to learn successful support methods, communication approaches, and team standards.</p>
- 2026-08-27T00:00:00Z
- Massillon, OH
- onsite
- Temporary / Contract
- 42.75 - 49.5 USD / Hourly
- We are looking for a detail-oriented Master Data Analyst to support data accuracy and consistency for a food manufacturing organization in Massillon, Ohio. This Long-term Contract position is ideal for someone who enjoys combining analytical investigation with hands-on data maintenance in a fast-paced, cross-functional environment. The person in this role will help strengthen master data quality, contribute to governance efforts, and ensure critical business information remains reliable across enterprise systems.<br><br>Responsibilities:<br>• Manage the accuracy, completeness, and ongoing maintenance of master data records across key business areas.<br>• Investigate data issues, identify root causes, and correct inconsistencies found between connected systems and source records.<br>• Support data conversion and alignment activities related to enterprise platform work, including maintaining mapping documentation and validating transferred information.<br>• Conduct regular audits and quality checks to improve confidence in product, vendor, planning, and related operational data.<br>• Partner with teams across master data, supply chain, operations, planning, and IT to promote consistent data standards throughout the organization.<br>• Contribute to data governance and stewardship initiatives by helping define, follow, and improve master data processes.<br>• Assist in organizing item numbering structures and related record frameworks across products and locations.<br>• Help ensure core data elements are structured to support planning, reporting, and broader business decision-making.<br>• Recommend process improvements that enhance data reliability, efficiency, and long-term master data standards.
- 2026-08-26T00:00:00Z