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7 results for Business Systems Analyst Financial Services in Akron, OH

Business Analyst

Cleveland, OH
onsite
Temporary / Contract
35.625 - 41.25 USD / Hourly
We are looking for a Business Analyst to join a high-impact modernization program in Cleveland, Ohio. This Long-term Contract opportunity is ideal for someone who can connect business priorities with technical execution while partnering with stakeholders across a complex software environment. The role will focus on clarifying needs, improving processes, and helping guide a multi-year shift to a SaaS-based platform. Responsibilities: • Partner with business leaders, project teams, and technical resources to uncover, refine, and confirm functional and business needs. • Create clear documentation such as requirements, process flows, user stories, and functional definitions that support delivery teams. • Evaluate existing workflows, identify inefficiencies, and design improved future-state processes aligned with operational goals. • Act as the primary link between end users and technical teams to ensure solutions reflect business expectations and priorities. • Support the transition from a legacy server-based application to a SaaS environment by providing functional analysis and business context. • Work alongside implementation partners and internal contributors to track gaps, resolve questions, and strengthen solution usability. • Contribute to test planning, test scenario review, and user acceptance activities to help confirm successful outcomes. • Offer recommendations that improve system effectiveness, user experience, and overall business performance throughout the transformation.
2026-07-17T00:00:00Z

ServiceNow Analyst

Cleveland, OH
remote
Temporary / Contract
50 - 53 USD / Hourly
Job Title: Business Systems Consultant III ServiceNow HRSD Configuration AnalystLocation: RemoteSchedule: Monday through Friday, 8:00 AM to 5:00 PM ESTType: Long Term ContractPay: AVAILABLE ON W2 Position SummaryWe are seeking a senior Business Systems Consultant with strong ServiceNow HR Service Delivery experience to support a growing HR technology team. This role will lead business system improvements, platform enhancements, and application support initiatives while serving as a subject matter expert between HR, business stakeholders, vendors, and IT teams.This position focuses on ServiceNow configuration and administration rather than custom development. The successful candidate will provide expertise in HRSD applications, support system projects, gather requirements, coordinate testing efforts, and help drive process improvements across the platform.Key Responsibilities<ul><li>Lead or support complex system enhancement and implementation projects.</li><li>Gather, analyze, and document business requirements and translate them into system solutions.</li><li>Serve as a subject matter expert for ServiceNow HR Service Delivery applications, including HR Case Management, Employee Relations, Employee Center, Journey Management, Knowledge Management, and HR Integrations.</li><li>Configure ServiceNow solutions through field creation, form updates, workflow configuration, Flow Designer, Workflow Studio, and access control management.</li><li>Support service requests, production issues, defects, and change requests.</li><li>Develop project documentation, timelines, estimates, implementation plans, and status communications.</li><li>Conduct stakeholder meetings and present recommendations to business and IT leadership.</li><li>Perform fit gap analysis and evaluate solution options.</li><li>Coordinate testing activities, test plans, test scripts, defect resolution, and deployment support.</li><li>Monitor and coordinate issue resolution and escalate concerns when appropriate.</li><li>Create reports and dashboards to support business operations and decision making.</li><li>Maintain application environments and user access controls.</li><li>Support training, user adoption, and post implementation reviews.</li><li>Mentor team members and provide guidance on projects, processes, and best practices.</li><li>Research industry trends and recommend process improvements where appropriate.</li></ul>
2026-07-20T00:00:00Z

Data Reporting Analyst

Cleveland, OH
onsite
Temporary / Contract
28.5 - 33 USD / Hourly
We are looking for a Data Reporting Analyst to support critical HR-related data, reporting, and system operations for an organization based in Cleveland, Ohio. This Long-term Contract position offers the opportunity to work in a hybrid environment while helping maintain reliable data processes, reporting accuracy, and day-to-day system performance across multiple functional areas. The role is well suited for someone who combines strong analytical ability with hands-on experience in enterprise HR systems and can contribute to both operational support and process improvement. Responsibilities: • Oversee daily support activities for HR, payroll, benefits, student employment, and related data systems to help ensure consistent operations. • Investigate and resolve system and data issues across enterprise platforms, partnering with technical teams and business stakeholders as needed. • Coordinate testing efforts for updates, patches, and system enhancements to confirm functionality, accuracy, and compliance. • Administer user access, approval structures, and organizational security settings that affect HR and payroll processes. • Perform data validation, cleanup, reconciliation, and documentation activities to support accuracy across PeopleSoft, Workday, and connected systems. • Develop recurring and on-demand reports, including compliance-focused reporting and responses to formal data requests. • Analyze workflows, reporting structures, and system controls to identify opportunities for stronger efficiency and data quality. • Support activities related to system transition efforts by helping maintain clean data, reliable reporting, and documented processes across platforms.
2026-07-22T00:00:00Z

IT Functional Analyst

Akron, OH
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for an IT Functional Analyst to support Human Resources technology initiatives for a manufacturing organization in Fairlawn, Ohio. This contract opportunity with permanent potential focuses on partnering with HR and IT teams to improve system functionality, strengthen data connections across platforms, and turn business needs into effective technical solutions. The ideal candidate brings strong functional analysis experience in HR systems, a process-improvement mindset, and the ability to guide projects from requirements through user adoption. Responsibilities:• Partner with HR leaders and end users to identify operational needs, define system expectations, and convert business goals into clear functional documentation.• Lead discovery sessions, interviews, and working meetings to evaluate current HR processes and recommend practical enhancements to workflows and system capabilities.• Support the setup, enhancement, and ongoing administration of HR technology platforms, including payroll, talent, and learning-related applications.• Work closely with technical teams to connect HR systems with other business platforms, resolve interface issues, and maintain reliable data movement between applications.• Coordinate system updates, releases, and enhancements by validating business impact, communicating changes, and helping stakeholders prepare for adoption.• Contribute to HR technology projects by tracking timelines, deliverables, resources, and priorities while helping ensure milestones are completed on schedule.• Collaborate with third-party consultants and internal teams to align project objectives, address complex system challenges, and support successful solution delivery.• Create and maintain process maps, configuration records, user guides, and support materials that improve system understanding and long-term knowledge retention.• Deliver training sessions and reference materials for HR users to encourage effective use of tools, new features, and updated procedures.• Assist with reporting and analytics needs by helping HR teams access accurate data, build useful dashboards, and improve visibility into workforce metrics.
2026-07-21T00:00:00Z

Software Quality Assurance Analyst

Cleveland, OH
onsite
Permanent / Full Time
65000 - 75000 USD / Yearly
We are looking for a Software Quality Assurance Analyst to support application quality initiatives for a service-focused organization in Westlake, Ohio. This role centers on backend and database validation, requiring someone who can investigate issues thoroughly, work independently, and collaborate effectively with cross-functional teams. The ideal candidate brings strong manual testing expertise, a disciplined approach to prioritization, and the flexibility to succeed in a fast-moving environment. Responsibilities: • Design and carry out manual test activities for software applications, with particular emphasis on validating backend processes and database accuracy. • Create, run, and refine complex SQL queries to verify data integrity, trace defects, and confirm expected system behavior. • Document test scenarios, findings, and defect details clearly so development and business teams can resolve issues efficiently. • Partner with stakeholders across technical and non-technical groups to clarify requirements, address ambiguities, and support shared delivery goals. • Manage multiple testing assignments at once while maintaining accuracy, meeting deadlines, and adjusting to shifting priorities. • Analyze unexpected system behavior, identify root causes, and recommend practical solutions that improve product quality. • Contribute to quality efforts throughout the software development lifecycle, including work within Agile-based delivery environments. • Support testing for applications and platforms associated with technologies such as Selenium, Zendesk, and Microsoft-based development environments when applicable.
2026-06-24T00:00:00Z

Bus Syst Consultant II

Cleveland, OH
onsite
Temporary / Contract
47 - 47.33 USD / Hourly
We are looking for a Bus Syst Consultant II to support project delivery and business systems initiatives in Mayfield Village, Ohio. This Long-term Contract position is suited for someone who is detail oriented and can translate operational needs into practical system solutions while partnering with business teams, Legal, IT, and external vendors. The role focuses on improving processes, coordinating project activities, and helping ensure enhancements are aligned with business goals and user expectations. Responsibilities:• Partner with business stakeholders, Legal, IT, and third-party vendors to clarify needs and support WorkDay system-related projects from planning through implementation.• Gather, analyze, and document business requirements, then assess solution options and provide informed recommendations for system design and process improvement.• Help lead project activities by preparing timelines, work plans, estimates, and supporting documentation needed to keep initiatives organized and on track.• Facilitate meetings with user groups, technical teams, and leadership to present findings, review proposed approaches, and drive informed decision-making.• Review proposed solutions for alignment with business requirements, usability expectations, and established standards, and raise concerns when gaps are identified.• Coordinate testing efforts by contributing to test plans, developing or reviewing test scripts, tracking defects, and following issues through resolution.• Support communication and training efforts by preparing project updates, explaining scope or risk changes, and assisting with end-user learning for new or updated processes.• Monitor production or project-related system issues, document outcomes, coordinate follow-up actions, and escalate unresolved items when necessary.• Participate in post-implementation reviews and recommend adjustments that improve process effectiveness, user adoption, or overall project results.
2026-07-15T00:00:00Z

Accounting Specialist

Youngstown, OH
onsite
Temporary to Hire
21 - 23 USD / Hourly
Job Title: Accounting SpecialistLocation: Youngstown, OhioJob Type: Contract to hireSchedule: Monday-Friday, 8am-5pmPay Rate: $23/hour We are seeking an Accounting Specialist. This role will support key functions across accounts payable, accounts receivable, and payroll. The ideal candidate will be highly organized, process-driven, and comfortable managing a high volume of financial transactions with accuracy and efficiency. If you have strong accounting experience, advanced Excel skills, and hands-on experience with Microsoft Great Plains (GP), we’d like to hear from you! Key Responsibilities: Accounts Payable:<ul><li>Enter vouchers and invoices accurately into the accounting system</li><li>Perform 3-way invoice matching</li><li>Reconcile company credit card transactions</li><li>Prepare and build check runs</li><li>Cut checks and process payments in a timely manner</li></ul>Accounts Receivable:<ul><li>Post customer payments</li><li>Process remote deposits</li><li>Prepare and file sales tax returns</li><li>Enter daily transactions and reconcile activity to daily sheets</li></ul>Payroll:<ul><li>Enter employee timesheets</li><li>Process new hire information</li><li>Print payroll checks</li><li>Assist with ACH payroll deposits</li></ul> If you are interested in being considered for this opportunity and meet the qualifications, you are encouraged to apply on the Robert Half website or via the Robert Half app.
2026-07-23T00:00:00Z