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12 results for Medical Call Center in Coon Rapids, MN

Call Center Specialist

Hudson, WI
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Call Center Specialist to join a team in Hudson, Wisconsin in a contract-to-permanent role. This position combines customer-facing support with administrative coordination, making it ideal for someone who can manage conversations effectively while keeping documentation and workflows organized. The right candidate will be comfortable handling inbound inquiries, resolving concerns with empathy, and supporting day-to-day office processes with accuracy and efficiency. This is a fast paced role where you will start remote for 1-2 months then be required to be fully on-site. Responsibilities:• Respond to inbound calls from internal and external contacts, delivering courteous and attentive support during each interaction. 40-50 calls per day.• Address customer concerns calmly and work toward practical resolutions when situations become tense or escalated.• Perform day-to-day administrative tasks such as document handling, scanning, fax coordination, mailing, and accurate data entry.• Review and complete forms and related records in designated systems while maintaining organized digital documentation.• Assist with accounts receivable support by checking service authorizations for accuracy and following up to correct discrepancies.• Coordinate scheduling and calendar-related activities to help maintain smooth operational workflow.• Use tools such as Adobe, DocuSign, CRM platforms, and Microsoft Excel to manage records and support team processes.• Follow established policies, procedures, and applicable compliance standards in all customer service and administrative activities.
2026-06-09T00:00:00Z

Call Center Specialist

Eden Prairie, MN
onsite
Temporary / Contract
18 - 22 USD / Hourly
We are looking for a customer-focused and detail-oriented Call Center Specialist to support a team in Bloomington, Minnesota. This contract opportunity is ideal for someone who enjoys assisting customers, handling high call volumes, and contributing to a collaborative team environment. Responsibilities:Answer inbound calls and respond to customer inquiries in a timely mannerProvide accurate information regarding services, processes, and account detailsResolve customer concerns and escalate more complex issues as neededDocument call details and update records in internal systemsFollow established scripts and guidelines while maintaining a natural conversation flowPerform data entry and maintain accurate customer informationCollaborate with team members and other departments to support customer needsMeet performance metrics related to call quality, efficiency, and customer satisfactio
2026-06-05T00:00:00Z

Call Center Specialist

Hudson, WI
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for an organized Administrative Coordinator to support daily operations and deliver responsive service to both internal teams and external customers. This contract position is ideal for someone who can balance administrative tasks, document processing, and customer communication while maintaining accuracy and consistency. The role requires strong coordination skills, confidence handling service issues, and comfort working with digital tools in a fast-paced environment. Responsibilities: • Serve as a primary point of contact for incoming questions and requests, providing attentive and timely support to staff, clients, and partners. • Handle challenging customer interactions with patience and sound judgment, working to resolve concerns and create positive outcomes. • Manage a variety of office support duties such as preparing mail, scanning records, processing documents, entering data, and maintaining organized digital files. • Review and complete forms within company systems, ensuring information is accurate, current, and properly recorded. • Assist with accounts receivable activities by checking service authorizations for completeness, identifying discrepancies, and coordinating follow-up corrections. • Support scheduling, calendar coordination, and related administrative activities to help maintain efficient team workflows. • Use tools such as Adobe, DocuSign, CRM platforms, and Microsoft Excel to track information, prepare documentation, and support daily operations. • Follow company policies, regulatory expectations, and established procedures while maintaining confidentiality and consistent documentation standards.
2026-05-28T00:00:00Z

Call Center Representative

Minneapolis, MN
onsite
Temporary / Contract
17 - 19 USD / Hourly
Position OverviewWe are seeking a customer-focused and dependable Call Center Representative to manage inbound and outbound calls, assist customers with questions and concerns, and deliver a high level of service. The ideal candidate is a strong communicator who can multitask, resolve issues efficiently, and maintain professionalism in a fast-paced environment. Key Responsibilities<ul><li>Answer inbound calls and respond to customer inquiries in a professional and timely manner</li><li>Make outbound calls as needed for follow-up, scheduling, or customer support</li><li>Provide information about products, services, policies, or account status</li><li>Resolve customer concerns and escalate complex issues when appropriate</li><li>Document customer interactions accurately in internal systems</li><li>Maintain a high level of customer service and professionalism on every call</li><li>Meet productivity, quality, and call-handling goals</li><li>Collaborate with team members and supervisors to improve service outcomes</li><li>Perform data entry and other administrative support tasks as needed</li></ul>
2026-05-26T00:00:00Z

Medical Front Desk Specialist

Saint Paul, MN
onsite
Temporary to Hire
19.95 - 23.1 USD / Hourly
We are looking for a Hmong Bilingual Medical Front Desk Specialist to support a mission-driven non-profit organization in Saint Paul, Minnesota. This contract opportunity with permanent potential is ideal for someone who can balance front desk coordination, client-facing service, and administrative accuracy in a busy healthcare setting. The person in this role will help keep daily operations running smoothly by managing appointments, supporting intake activities, and maintaining organized records and communications. Success in this position requires strong judgment, professionalism, and the ability to assist clients, families, and internal staff with care and efficiency. Responsibilities:• Welcome clients at the front desk, confirm appointments, and provide assistance in the reception area to create a positive and organized check-in experience.• Coordinate scheduling for visits, meetings, transportation, interpreter support, and outside referrals while helping clients and guardians navigate next steps.• Prepare intake materials, assemble client documentation, and partner with clinical staff to ensure required forms and information are completed on time.• Provide day-to-day administrative support by managing calendars, drafting correspondence, creating basic presentation materials, and handling copying, faxing, filing, and mail processing.• Process client copay collections in accordance with established cash-handling procedures and maintain accurate supporting documentation.• Support referral routing by working with supervisors and program leaders to direct clients to the most appropriate services.• Maintain timely and accurate records across databases and administrative systems in alignment with organizational procedures and compliance expectations.• Assist staff with basic office technology troubleshooting, including common computer and printer issues, and offer practical guidance on routine system use.• Contribute to process updates, policy-related tasks, and other special assignments by sharing ideas that improve workflow efficiency and service delivery.
2026-06-03T00:00:00Z

Customer Service Representative

Eden Prairie, MN
onsite
Temporary / Contract
19 - 24 USD / Hourly
We are seeking a friendly and solution-oriented Customer Service Representative to support client interactions and service delivery in Eden Prairie, MN. This contract-to-permanent opportunity is ideal for someone who enjoys helping others, resolving issues, and working in a team-focused environment. Responsibilities:Respond to customer inquiries via phone, email, and chatResolve issues efficiently while maintaining a positive attitudeDocument customer interactions and update account informationCollaborate with internal teams to ensure timely resolution of concernsProvide product or service information clearly and accuratelyFollow up with customers to ensure satisfaction and issue closureMaintain knowledge of company policies and proceduresSupport special projects and administrative tasks as needed
2026-06-05T00:00:00Z

Customer Service Representative

Saint Paul, MN
onsite
Temporary / Contract
18 - 21 USD / Hourly
We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction. Responsibilities:<ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul>
2026-06-10T00:00:00Z

Customer Service Representative

Shakopee, MN
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are looking for a detail-oriented Customer Service Representative to join a Contract assignment in Shakopee, Minnesota. In this role, you will support the customer service function by entering orders accurately, monitoring order progress, and helping ensure a smooth fulfillment experience for customers. This opportunity is ideal for someone who enjoys fast-paced administrative work, communicates effectively with internal and external stakeholders, and takes pride in maintaining accurate records. Responsibilities: • Process customer purchase orders promptly and accurately while ensuring all required details are captured in the system. • Review incoming order information, organize source documents, and confirm data is complete before entry. • Maintain customer and account records by updating databases with new information and revisions as needed. • Check entered information for discrepancies, resolve data issues, and correct errors to support accurate order handling. • Coordinate with internal teams to address order-related questions, remove obstacles, and keep fulfillment moving forward. • Follow established operating procedures and service standards while escalating concerns that may affect order completion. • Monitor orders through the fulfillment lifecycle and communicate relevant updates when necessary. • Identify recurring process issues and share practical recommendations to improve efficiency and accuracy.
2026-06-09T00:00:00Z

Customer Service Representative

Savage, MN
onsite
Temporary / Contract
19 - 23 USD / Hourly
We are looking for a compassionate Customer Service Representative to support individuals seeking assistance. This contract position is ideal for someone who can remain calm and detail-oriented while managing a high volume of calls from people facing challenging circumstances. The person in this role will guide applicants through the screening process, help complete required documentation, and coordinate internally. Responsibilities:<ul><li>Respond to a large number of inbound calls from individuals requesting assistance, providing clear and respectful support throughout each interaction.</li><li>Assess applicant eligibility by using established screening guidelines and asking thoughtful questions to gather accurate information.</li><li>Assist clients in completing required forms and documentation, ensuring all records are thorough and ready for review.</li><li>Enter application details into computer systems with accuracy and maintain organized case information.</li><li>Communicate with internal team members to support funding consideration for applicants with relevant experience and help move cases forward.</li><li>Submit completed paperwork to the appropriate internal contacts so approved assistance can be processed for payment.</li><li>Maintain courtesy and empathy when assisting people who may be experiencing stress, urgency, or hardship.</li><li>Follow defined procedures and direction carefully while balancing service quality, timeliness, and attention to detail.</li></ul>
2026-06-10T00:00:00Z

Customer Service Representative

Savage, MN
onsite
Temporary / Contract
24 - 25 USD / Hourly
Join a high-volume Customer Service team as an Order Entry & Ecommerce Specialist. You will play a key role in processing quotes, orders, and supporting both internal sales teams and external customers. This is a dynamic role where priorities shift daily. If you thrive in a fast-paced environment and take pride in delivering accurate, timely support, this is a great opportunity to make an immediate impact. We’re looking for someone who is adaptable, detail-oriented, and motivated to contribute to a collaborative team where great service truly matters.<ul><li>Enter quotes and orders into Salesforce; majority of work is data entry</li><li>Create and manage users for the ecommerce platform (e-shop)</li><li>Provide day-to-day customer service and administrative support, including order entry and responding to customer inquiries via the ticketing system (Freshdesk)</li><li>Ensure accuracy of pricing, freight information, and completion of order quality assurance</li><li>Support sales teams by preparing quotes and sending approvals</li><li>Assist with process support, including credits, returns, and web shop setups</li><li>Handle incoming calls (5–10 daily) via phone queue</li><li>Participate in internal Teams meetings</li><li>Adapt to changing tasks, supporting various administrative needs as required</li></ul>
2026-05-26T00:00:00Z

Customer Service Representative

Eden Prairie, MN
onsite
Permanent / Full Time
48000 - 68000 USD / Yearly
This position focuses on delivering responsive service, coordinating order fulfillment, and serving as a reliable point of contact for product, pricing, and shipment-related questions. The ideal candidate brings strong communication skills, experience working across internal teams, and the ability to resolve issues accurately in a fast-paced environment. Responsibilities:• Process customer purchase orders with accuracy, including data entry, validation, and updates within ERP and order management systems.• Respond to inbound customer inquiries related to product availability, pricing, usage, and basic specifications with professionalism and accuracy.• Coordinate scheduled order releases by reviewing timing, product availability, and customer commitments to support on-time fulfillment.• Investigate shipment problems reported by customers, carriers, or internal shipping teams and work toward timely resolution.• Partner with planning, operations, and other internal groups to accelerate parts availability and manage urgent delivery needs.• Send order confirmations and status updates to customers to ensure clear communication throughout the order cycle.• Maintain customer-specific procedures, scheduling agreements, and portal requirements to support consistent account management.• Evaluate customer performance metrics and scorecards, then prepare responses or follow-up actions to help maintain service expectations.• Handle escalated service concerns and provide backup assistance to teammates as business demands require.• Support onboarding or guidance for new team members and share customer requirements with engineering or other stakeholders when needed.
2026-05-18T00:00:00Z

Patient Services Registrar - 3rd Shift

Minneapolis, MN
onsite
Temporary / Contract
19 - 21 USD / Hourly
Robert Half is partnering with a reputable healthcare facility in Minneapolis, MN that is in search of a 3rd Shift Patient Services Registrar to support their emergency department from 11:30 PM to 8:00 am. This contract position is responsible for welcoming patients, completing accurate registration, and ensuring insurance and demographic information is properly documented for emergency and acute behavioral health encounters. The ideal candidate brings prior registration experience, strong customer service skills, and the ability to manage fast-moving administrative work during night shifts, including weekends and holidays as needed. Responsibilities:• Greet patients and begin the intake process for emergency and acute psychiatric services with professionalism and empathy.• Enter and maintain complete registration records in Epic, ensuring patient information is accurate and up to date.• Review identification, insurance cards, and related paperwork while obtaining required signatures and supporting documents.• Confirm insurance coverage and gather claim-related details for motor vehicle, workers’ compensation, and other visit types.• Process patient copay collections and complete all front-end registration tasks associated with each encounter.• Update demographic information and scan or copy documents into the appropriate record to support complete documentation.• Deliver patient-centered service while handling sensitive information with discretion and a strong commitment to ethical standards.• Support continuous registration operations during assigned night shifts, including every other weekend and holiday coverage based on department needs.Robert
2026-05-27T00:00:00Z