We are looking for an organized and customer-focused Office Assistant to join our team in Superior, Wisconsin. This is a contract to permanent position where you will play a key role in supporting administrative functions and ensuring smooth operations. The ideal candidate enjoys working in a fast-paced environment and is passionate about helping individuals.<br><br>Responsibilities:<br>• Process applications efficiently while adhering to established standards and guidelines.<br>• Provide excellent customer service by assisting individuals with inquiries and resolving issues.<br>• Perform clerical tasks such as scanning documents, organizing files, and managing paperwork.<br>• Answer incoming calls promptly and professionally, offering support to callers as needed.<br>• Assist customers in completing forms and navigating application processes.<br>• Utilize Microsoft Office tools to create, update, and maintain documents.<br>• Collaborate with team members to ensure a seamless workflow and meet deadlines.<br>• Participate in training programs to gain proficiency in relevant systems and procedures.<br>• Maintain confidentiality and accuracy in handling sensitive information.
<p>We are looking for a contract to hire customer service specialist. The Customer Service Specialist position will be responsible for:</p><p>*Taking inbound phone calls</p><p>*Data Entry of Information</p><p>*Follow up with customers regarding next steps in the process</p><p>*Email follow up with customers</p><p>Previous customer service, administrative experience and computer skills are required.</p><p>Training will be provided.</p>