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Shared Services AR Analyst II

Land O' Lakes, FL
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a detail-oriented Shared Services AR Analyst II to join a healthcare revenue cycle team. This contract position with permanent potential focuses on managing secondary insurance receivables, resolving claim issues, and supporting centralized accounts receivable operations across a range of non-Medicare payer types. The role also contributes to front desk coverage, team support, and special assignments while maintaining accuracy, service standards, and compliance in a fast-paced business office environment. Responsibilities: • Manage secondary insurance receivable accounts for commercial plans, Medicare Advantage, Blue Cross, workers’ compensation, auto, and other non-Medicare payers to support timely payment and account resolution. • Investigate outstanding balances, review payer responses, and take appropriate follow-up actions to move complex accounts toward closure. • Coordinate denial routing and assist in resolving claim issues by directing items to the appropriate teams and tracking progress to completion. • Use internal business and patient accounting applications to document account activity, research billing questions, and maintain accurate records. • Provide support at the front desk area by assisting with office coverage needs while following established security and visitor procedures. • Help onboard new team members through training assistance, shadowing support, and knowledge sharing on daily workflows and account follow-up practices. • Participate in accounts receivable projects and other assigned initiatives that improve team productivity, reporting, or process consistency. • Communicate professionally with internal departments and external payer contacts to address billing concerns, payment delays, and account discrepancies.
2026-05-01T00:00:00Z

Collections Specialist

Tampa, FL
onsite
Temporary / Contract
25.65 - 29.7 USD / Hourly
We are looking for a detail-oriented Collections Specialist to support business-to-business receivables management for a high-volume portfolio in Tampa, Florida. This Long-term Contract position is ideal for someone who can build strong customer relationships, resolve outstanding balances efficiently, and use Excel to organize and analyze account activity. The role offers virtual training and requires a proactive approach to maintaining payment performance across a large set of commercial accounts. Responsibilities: • Manage a sizable portfolio of approximately 286 business accounts and follow up on past-due balances in a timely, consistent manner. • Communicate with commercial customers by phone and email to secure payment commitments, investigate disputes, and support account resolution. • Review billing records and account history to identify delinquency trends, reconcile discrepancies, and recommend next steps. • Use Excel functions such as VLOOKUPs and Pivot Tables to track collection activity, analyze aging data, and prepare account summaries. • Maintain accurate documentation of collection efforts, customer interactions, promised payments, and account status updates. • Partner with internal teams to address invoice questions, billing issues, and credit-related concerns that may affect payment timing. • Prioritize daily outreach based on risk, aging, and account volume to improve recovery results across the assigned portfolio.
2026-05-01T00:00:00Z

Compliance & Operational Risk Testing Analyst

Tampa, FL
onsite
Temporary / Contract
41 - 41 USD / Hourly
The Compliance & Operational Risk Testing Analyst plays a critical role in ensuring regulatory compliance and effective risk management within a financial services environment. As a Compliance & Operational Risk Testing Analyst, you will support control testing initiatives, evaluate operational and compliance risks, and contribute to strengthening the firm’s overall risk posture. This Compliance & Operational Risk Testing Analyst role is ideal for someone with experience in banking, compliance, audit, or risk testing who enjoys analytical, documentation‑driven work. Role OverviewThis position is responsible for coordinating and completing compliance and operational risk‑related control testing activities. The role requires sound judgment, strong analytical skills, and familiarity with financial services regulations and industry standards. You may also provide guidance or review work performed by others as part of the testing process. Responsibilities<ul><li>Perform substantive testing of compliance and operational risk controls</li><li>Identify, evaluate, and document control effectiveness and potential risk gaps</li><li>Review evidence, procedures, and supporting documentation to validate controls</li><li>Analyze findings and clearly document results in accordance with established standards</li><li>Collaborate with compliance, risk, and governance partners</li><li>Support regulatory, audit, and internal risk management initiatives</li><li>Apply professional judgment when assessing control design and execution</li><li>May lead or review testing activities performed by others</li></ul>
2026-04-24T00:00:00Z