We are looking for a detail-oriented Shared Services AR Analyst II to join a healthcare revenue cycle team. This contract position with permanent potential focuses on managing secondary insurance receivables, resolving claim issues, and supporting centralized accounts receivable operations across a range of non-Medicare payer types. The role also contributes to front desk coverage, team support, and special assignments while maintaining accuracy, service standards, and compliance in a fast-paced business office environment.<br><br>Responsibilities:<br>• Manage secondary insurance receivable accounts for commercial plans, Medicare Advantage, Blue Cross, workers’ compensation, auto, and other non-Medicare payers to support timely payment and account resolution.<br>• Investigate outstanding balances, review payer responses, and take appropriate follow-up actions to move complex accounts toward closure.<br>• Coordinate denial routing and assist in resolving claim issues by directing items to the appropriate teams and tracking progress to completion.<br>• Use internal business and patient accounting applications to document account activity, research billing questions, and maintain accurate records.<br>• Provide support at the front desk area by assisting with office coverage needs while following established security and visitor procedures.<br>• Help onboard new team members through training assistance, shadowing support, and knowledge sharing on daily workflows and account follow-up practices.<br>• Participate in accounts receivable projects and other assigned initiatives that improve team productivity, reporting, or process consistency.<br>• Communicate professionally with internal departments and external payer contacts to address billing concerns, payment delays, and account discrepancies.