<p><strong>Job Description:</strong></p><p><br></p><p>The <strong>Helpline Care Coordinator</strong> provides follow-up and care coordination for clients who may benefit from additional support and advocacy in accessing services. This role supports individuals through system navigation, including intake, screening, assessment, referral, and linkage via phone and email.</p><p>The position also involves providing crisis counseling and suicide intervention when needed, as well as conducting safety and risk screenings and person-centered assessments.</p><p><br></p><ul><li>Coordinating referrals and facilitating warm transfers</li><li>Advocating for clients to ensure access to appropriate services</li><li>Maintaining accurate case documentation and reporting</li><li>Supporting updates to the of Data Resource team</li><li>Participating in supervision, training, and team meetings</li><li>Representing the Contact Center at outreach events and community boards, as needed</li></ul><p><br></p>
We are looking for a skilled Collections Specialist to join our team in Sunrise, Florida. In this Contract to permanent position, you will be responsible for managing delinquent accounts and assisting customers in resolving overdue payments. This role requires a proactive individual who can handle multiple priorities while delivering excellent service to both internal teams and customers.<br><br>Responsibilities:<br>• Contact customers with overdue accounts to discuss and arrange payment plans.<br>• Review delinquent accounts to determine appropriate collection strategies.<br>• Make a minimum of 20 collection calls daily to ensure timely follow-up on payment arrangements.<br>• Debit funds from member accounts to apply toward delinquent loans or credit cards, when applicable.<br>• Conduct skip tracing activities to locate customers with outdated contact information.<br>• Assist members with inquiries regarding overdue accounts or late fees, ensuring clear and courteous communication.<br>• Send collection letters to customers as needed and track responses.<br>• Collaborate with other departments to provide accurate and timely support in resolving account issues.<br>• Maintain compliance with credit union policies and regulatory requirements.<br>• Handle additional departmental tasks or responsibilities in the absence of team members.
<p><strong>Role Objective</strong></p><p>The candidate will be responsible for the integrity of data flowing between our Terminal Operating System (TOS) and external partners (vessels, vendors, and customers). This role ensures that all voyage, container, booking, and manifest data is synchronized perfectly, while providing high-level support for IT Department initiatives.</p>
<p>This role is responsible for optimizing an existing customer‑facing portal with a strong emphasis on SQL performance, backend development, and API integrations. The developer will work hands‑on with databases and application logic, supporting enhancements, improvements, and ongoing maintenance in a fast‑paced, stakeholder‑driven environment.</p><p><strong>Project Description / Job Duties</strong></p><ul><li>Optimize and enhance an existing web portal to improve performance, reliability, and usability</li><li>Analyze, refactor, and clean complex SQL queries to improve database efficiency and data integrity</li><li>Develop, integrate, and maintain APIs to support application functionality and data exchange</li><li>Perform hands‑on PHP and Laravel development to support backend services and business logic</li><li>Collaborate with front‑end and back‑end components to ensure seamless system integration</li><li>Support ongoing enhancements, bug fixes, and performance tuning across the application stack</li><li>Work closely with business and technical stakeholders to understand requirements and deliver solutions</li><li>Adapt quickly to changing priorities and evolving project needs</li></ul><p><br></p>
<p>We are looking for a skilled <strong>Microsoft Sentinel Engineer</strong> to design, build, and operationalize a Microsoft Sentinel Security Information and Event Management (SIEM) and SOAR solution from the ground up. This contract role is critical for establishing a modern, centralized security operations platform that ingests data from multiple sources, detects threats using advanced analytics, automates response through playbooks, and delivers actionable insights to leadership.</p><p>The successful candidate will serve as the lead architect and implementer, responsible for configuring data connectors, developing custom KQL analytics rules, building automation workflows, and integrating Sentinel with existing tools and processes.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Architect and deploy Microsoft Sentinel from scratch in a greenfield environment</li><li>Configure and optimize data connectors for the following sources:</li><li>Fortinet Firewall</li><li>Nutanix</li><li>Windows Servers & Endpoints</li><li>Microsoft 365 E5 Security</li><li>Veeam Backup</li><li>(Additional connectors as identified)</li><li>Develop custom KQL (Kusto Query Language) analytics rules for threat detection, anomaly detection, and hunting</li><li>Design and implement SOAR playbooks using Azure Logic Apps for automated investigation and response</li><li>Enable and tune User and Entity Behavior Analytics (UEBA)</li><li>Create executive-level workbooks and dashboards for leadership visibility and reporting</li><li>Integrate Microsoft Sentinel with the existing ticketing system for automated incident creation and orchestration</li><li>Establish ingestion cost controls, data retention policies, and optimization strategies</li><li>Develop runbooks, operational procedures, and knowledge transfer materials for the internal SOC team</li><li>Provide expert guidance on Sentinel best practices, scaling, and roadmap</li></ul><p><br></p>
<p>We are seeking a polished and professional Bilingual Spanish Receptionist to serve as the first point of contact for a busy office environment. This role requires strong communication skills, attention to detail, and the ability to manage multiple responsibilities while maintaining a high level of professionalism.</p><p><br></p><p>The ideal candidate is organized, dependable, and comfortable working in a fast-paced setting where providing excellent customer service is a top priority.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet and assist visitors in a professional and welcoming manner</li><li>Answer and direct incoming calls with efficiency and accuracy</li><li>Manage front desk operations and maintain a clean, organized reception area</li><li>Handle scheduling, appointments, and calendar coordination</li><li>Assist with administrative tasks such as data entry, filing, and email correspondence</li><li>Coordinate mail, packages, and deliveries</li><li>Support internal teams with general office needs </li></ul><p><br></p>
<p>We are looking for a detail-oriented administrative clerk to join our team in Delray Beach, Florida for a contract position. In this role, you will review paperwork for accuracy, compare records against system data, and help resolve discrepancies through careful follow-up. This opportunity is ideal for someone who works well with high-volume documentation, is comfortable using computer systems, and can maintain strong accuracy in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Review title and registration documents against system records to confirm all information is correct and complete.</p><p>• Identify discrepancies in documentation and take appropriate steps to support timely corrections.</p><p>• Scan, sort, and file documents in precise sequential numeric order while maintaining strong attention to detail.</p><p>• Enter and update data in computer systems accurately to support document tracking and processing.</p><p>• Handle incoming and outgoing paperwork promptly while following established procedures and productivity expectations.</p><p>• Protect sensitive information by maintaining confidentiality and preserving document accuracy throughout the workflow.</p><p>• Work closely with team members to meet daily processing goals and support efficient document operations.</p>
<p>We are looking for an HR Specialist to join our team in Miami, Florida, in a Contract to Permanent role. This position supports core human resources activities across the employee lifecycle, from onboarding coordination through records administration and employee support. The ideal candidate brings strong organizational skills, sound judgment with confidential information, and a solid understanding of HR operations in a regulated environment. This role requires candidates to be bilingual Spanish. </p><p><br></p><p>Responsibilities:</p><p>• Manage daily human resources activities by guiding onboarding and separation processes while keeping employee files complete and up to date.</p><p>• Partner with payroll and benefits teams to help ensure timely processing, accurate enrollments, and consistent data maintenance in HR systems.</p><p>• Monitor HR practices for alignment with company standards as well as applicable federal and state employment regulations.</p><p>• Coordinate recruiting logistics by arranging interviews, communicating schedules, and supporting a smooth candidate experience.</p><p>• Safeguard sensitive personnel information by maintaining organized documentation and handling records with a high level of confidentiality.</p><p>• Provide administrative and operational support for performance-related processes and assist with employee relations matters as directed.</p><p>• Contribute to training efforts and participate in HR initiatives and projects that improve day-to-day department effectiveness.</p>
<p>WWe are looking for a dependable <strong>Administrative Assistant / General Office Clerk</strong> to support daily administrative and front desk operations for a local government office. This contract position is ideal for someone who enjoys assisting the public, staying organized, and handling routine office tasks with accuracy. The role combines customer service with administrative support in a structured, municipal environment.</p><p><br></p><p>e<strong>Responsibilities:</strong></p><ul><li>Greet visitors, answer general questions, and provide friendly, professional assistance</li><li>Perform data entry and update records with a high level of accuracy</li><li>Handle general office duties such as filing, scanning, and maintaining organized records</li><li>Provide front desk support by directing inquiries to the appropriate department</li><li>Use Microsoft Excel and other office tools to track information and maintain logs</li><li>Review documents for completeness and follow standard procedures when processing information</li><li>Work with internal teams to ensure requests are handled in a timely manner and daily operations run smoothly</li></ul>
We are looking for a dependable Billing Clerk to join an office in Boca Raton, Florida on a Contract basis. This in-office role is ideal for someone who can support billing activities, assist with payment arrangements, and adapt to a variety of administrative needs as workload increases. The team is prepared to train on industry-specific software, making this a strong opportunity for someone who is detail oriented, reliable, and flexible.<br><br>Responsibilities:<br>• Prepare and process customer billing records accurately and in a timely manner.<br>• Communicate with customers regarding account balances and help establish appropriate payment arrangements.<br>• Monitor outstanding invoices and follow up on customer accounts to support collection efforts.<br>• Maintain organized billing documentation and update account information as needed.<br>• Assist with a range of office tasks in support of daily operations within a small team environment.<br>• Learn and use company-specific billing systems and procedures through on-the-job training.<br>• Work onsite Monday through Friday while managing priorities as business activity increases.
<p>Robert Half is partnering with a client in Miami to find an HR Assistant who can support daily HR operations and keep processes organized and running smoothly. This is a great fit for someone who enjoys administrative work and is looking to build or grow their career in Human Resources.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Organizing and maintaining employee files and HR records</li><li>Assisting with onboarding paperwork and new hire setup</li><li>Supporting audit projects and document management initiatives</li><li>Helping coordinate interviews and communicate with candidates</li><li>Entering and updating employee information in HR systems</li><li>Assisting the team with payroll-related and benefits tasks</li><li>Responding to general HR questions from employees</li></ul><p><br></p>
We are looking for an experienced finance leader to guide accounts payable operations across a growing healthcare organization in Fort Lauderdale, Florida. This Long-term Contract position will oversee payment governance, financial controls, and process performance across multiple entities while supporting accurate close activities and disciplined cash management. The role partners with accounting, treasury, procurement, legal, FP&A, and operational teams to build a scalable, audit-ready payables function that supports expansion and rising transaction volume.<br><br>Responsibilities:<br>• Lead the accounts payable function across multiple business entities, setting direction for service delivery, controls, and operational consistency.<br>• Develop and refine payables policies, workflows, and governance standards to improve accuracy, timeliness, and compliance.<br>• Oversee vendor payment activity to ensure obligations are processed correctly, approved appropriately, and released on schedule.<br>• Partner with treasury and finance leadership to support liquidity planning, working capital objectives, and disciplined cash disbursement practices.<br>• Strengthen internal controls and monitoring procedures to reduce payment risk, maintain clean balances, and support audit readiness.<br>• Collaborate with accounting teams to resolve reconciling items, support efficient month-end close, and maintain reliable financial reporting.<br>• Use data and performance metrics to identify process gaps, improve visibility into payables activity, and elevate decision-making.<br>• Support operational scale by enhancing AP processes for organizational growth, acquisitions, and increasing transaction complexity, including tools such as Coupa where applicable.
<p>We are looking for an experienced Title Clerk to join our team in Delray Beach, Florida. In this role, you will play a key part in ensuring the accuracy and efficiency of title-related processes, including property record verification and document preparation. This position requires a detail-oriented individual with strong decision-making skills and a focus on delivering high-quality results.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough title searches to verify property ownership and identify potential issues.</p><p>• Review and validate property records to ensure accuracy and completeness.</p><p>• Prepare, examine, and finalize closing documents in compliance with legal and organizational standards.</p><p>• Clear titles by resolving discrepancies and addressing liens or other encumbrances.</p><p>• Analyze preliminary title reports and provide actionable insights.</p><p>• Scan and organize documents to maintain streamlined records.</p><p>• Ensure all tasks are completed with high attention to detail and efficiency.</p><p>• Communicate effectively with stakeholders to address title-related inquiries or concerns.</p><p>• Stay up-to-date with industry regulations and best practices related to title processing.</p>
<p>We are working with a company in the telecommunications industry that is searching for a Manager of Strategy and M&A. This role is meant for someone who in exceptional with modeling and very comfortable presenting to executives why they did the modeling that they did. In this role you will have exposure to all the senior executives. Our client focuses on Latin America and the Caribbean. You will be working M&A projects for their clients base in those areas. You will be modeling and forecasting acquisition plans. Liaison with the external advisors, we well as lead different M&A processes assigned by the Director. This role is hybrid. 3 to 4 days on site, 1 to 2 remote, depending on projects. Their corporate offices are located close to the Miami International Airport. This role will pay a salary of $125k, plus a 15% bonus. They also have a healthy LTI bonus, great benefits, and unlimited PTO. CFA or MBA is preferred, along with at least 3 years of M&A leadership experience. Client is taking preference on Miami based candidates as relocation is not being offered at this time.</p>
<p>We are seeking a detail-oriented Staff Accountant to support day-to-day accounting operations and help ensure the accuracy of financial records. The Staff Accountant will assist with general ledger activities, account reconciliations, month-end close, financial reporting, and compliance with internal controls. This role is ideal for a motivated accounting professional who can work independently and collaborate across departments.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and post journal entries to the general ledger</li><li>Perform monthly, quarterly, and annual account reconciliations</li><li>Assist with month-end and year-end close processes</li><li>Maintain accurate financial records and supporting documentation</li><li>Reconcile bank statements and other balance sheet accounts</li><li>Support accounts payable and accounts receivable activities as needed</li><li>Prepare financial reports, schedules, and variance analyses</li><li>Assist with audits by gathering documentation and responding to requests</li><li>Help ensure compliance with company policies, accounting standards, and internal controls</li><li>Identify process improvement opportunities to enhance accounting efficiency</li><li>Collaborate with internal teams on budgeting, reporting, and special projects</li></ul><p>If you are interested, please call 786.801.5830 or email your resume to [email protected]</p><p><br></p>
<p><strong>Healthcare IT Project Manager – Applications</strong></p><p><strong>Position Summary</strong></p><p>The Healthcare IT Project Manager is responsible for planning, executing, and delivering projects related to enterprise healthcare applications across the organization. This role ensures that clinical, operational, and administrative systems are implemented and optimized to support patient care, improve workflows, and enhance organizational efficiency.</p><p>The Project Manager works closely with clinical leadership, IT teams, and business stakeholders to deliver projects on time, within scope, and within budget while maintaining high standards of quality and user satisfaction.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Project Planning & Execution</strong></p><ul><li>Lead end-to-end project management for healthcare application initiatives, including:</li><li>Electronic Health Records (EHR)</li><li>Practice Management Systems</li><li>Revenue Cycle Applications</li><li>PACS, RIS, Laboratory, and Pharmacy systems</li><li>Patient engagement and population health platforms</li><li>Develop detailed project plans, timelines, and resource allocations.</li><li>Manage scope, risks, issues, and dependencies across multiple projects.</li></ul><p><strong>Tool & Process Management</strong></p><ul><li>Utilize <strong>Monday.com</strong> to:</li><li>Track project progress, milestones, and deliverables</li><li>Manage project portfolios and workflows</li><li>Maintain transparency across stakeholders</li><li>Standardize project documentation, templates, and reporting structures.</li><li>Ensure consistent use of project management tools across teams.</li></ul><p><strong>Clinical Workflow Alignment</strong></p><ul><li>Work closely with clinicians and end users to:</li><li>Understand workflow requirements</li><li>Identify opportunities for process improvement</li><li>Ensure solutions are practical, efficient, and support patient care delivery.</li></ul><p><strong>Risk & Issue Management</strong></p><ul><li>Identify project risks early and develop mitigation strategies.</li><li>Manage and escalate issues as needed to ensure project continuity.</li><li>Maintain risk and issue logs with clear ownership and resolution timelines.</li></ul><p><strong>Vendor & Resource Coordination</strong></p><ul><li>Coordinate with vendors, consultants, and internal teams to ensure successful delivery.</li><li>Track vendor performance against deliverables and timelines.</li><li>Assist in contract and scope alignment with external partners.</li></ul><p><strong>Operational Readiness & Go-Live Support</strong></p><ul><li>Coordinate testing, training, and go-live readiness activities.</li><li>Support deployment planning, including:</li><li>End-user training</li><li>Communication strategies</li><li>On-site support models</li><li>Ensure smooth transitions from project implementation to operational support.</li></ul>
We are looking for an experienced Sr. Software Engineer to join our team in Coconut Creek, Florida. This is a contract position offering the opportunity to work onsite with a government entity, contributing to critical software development and integration projects. The ideal candidate will possess strong technical expertise and a proactive approach to solving complex challenges.<br><br>Responsibilities:<br>• Develop and maintain existing applications while contributing to new software development projects.<br>• Address and resolve support tickets promptly to ensure minimal disruption to end users.<br>• Lead software integration efforts, utilizing expertise in technologies such as C#, VB.NET, .NET Core, and React.js.<br>• Collaborate with team members to manage workloads and support ongoing and upcoming initiatives.<br>• Assist with application server upgrades and migrations to improve operational efficiency.<br>• Implement and oversee critical upgrades for systems like Tyler Technologies Munis and Central Square.<br>• Ensure seamless conversion of legacy intranet systems to updated servers.<br>• Provide technical support and insight for police department data access and security.<br>• Troubleshoot and resolve issues related to legacy code and application integration.<br>• Maintain clear communication with stakeholders and deliver high-quality solutions within deadlines.
<p><strong>.NET Developer</strong></p><p>We are seeking a talented <strong>.NET Developer</strong> to design, build, and support applications using C# and the Microsoft development stack. This role is ideal for someone who enjoys writing clean code, solving complex problems, and collaborating with cross-functional teams. The ideal candidate will have strong software engineering fundamentals and experience building applications in .NET environments.</p><p><strong>Responsibilities</strong></p><ul><li>Develop applications using .NET Core, .NET Framework, C#, and related Microsoft technologies</li><li>Build APIs, web services, and backend components</li><li>Collaborate with front-end developers, database engineers, and QA teams</li><li>Write clean, maintainable code following best practices and coding standards</li><li>Participate in design sessions, code reviews, and architecture discussions</li><li>Troubleshoot application issues, performance problems, and integration errors</li><li>Deploy applications using CI/CD pipelines (Azure DevOps, GitHub Actions, Jenkins)</li><li>Create and maintain technical documentation for applications and services</li><li>Refactor existing codebases for performance, optimization, or modernization</li></ul><p><br></p>
<p><strong>Network Administrator</strong></p><p>We are seeking a knowledgeable <strong>Network Administrator</strong> to support and maintain our network infrastructure across multiple locations. This role is ideal for someone who enjoys working with routers, switches, firewalls, and wireless technologies while ensuring reliable connectivity for all users. The ideal candidate will have strong problem-solving skills, attention to detail, and a solid understanding of networking fundamentals.</p><p><strong>Responsibilities</strong></p><ul><li>Configure, monitor, and troubleshoot switches, routers, firewalls, and wireless access points</li><li>Support LAN/WAN environments including VLANs, VPNs, DHCP, DNS, and routing/switching</li><li>Monitor network performance, bandwidth usage, and system alerts</li><li>Assist with network upgrades, equipment refreshes, and site deployments</li><li>Maintain accurate network documentation including diagrams, IP schemas, and configurations</li><li>Troubleshoot network connectivity issues across wired and wireless environments</li><li>Manage firewall policies, VPN tunnels, ACLs, and network segmentation</li><li>Collaborate with security teams to implement network hardening measures</li><li>Support VoIP systems, WAN circuits, and remote connectivity</li><li>Escalate complex issues and coordinate with vendors when necessary</li></ul><p><br></p>
<p><strong>SQL Database Administrator</strong></p><p>We are seeking an experienced <strong>SQL Database Administrator</strong> to manage our database environments, ensure performance, and maintain high availability. This role is ideal for someone who enjoys working with data systems, optimizing queries, and supporting mission-critical applications.</p><p><strong>Responsibilities</strong></p><ul><li>Install, configure, and maintain Microsoft SQL Server environments</li><li>Monitor database performance, optimize queries, and tune indexes</li><li>Perform backups, restorations, log shipping, and disaster recovery testing</li><li>Configure and support high-availability systems such as AlwaysOn, clustering, or mirroring</li><li>Manage database security including roles, permissions, encryption, and audits</li><li>Troubleshoot database failures, corruption, long-running queries, and performance bottlenecks</li><li>Support developers with schema changes, stored procedures, and data migrations</li><li>Maintain documentation of schemas, configurations, and DR procedures</li><li>Assist in ETL processes and reporting activities</li></ul><p><br></p>
<p>We are seeking a reliable, professional, and detail-oriented Bilingual Receptionist (English/Spanish) to join our team in an on-site capacity at our office in the Shenandoah area (east of Coral Gate). This role requires strong organizational skills, the ability to prioritize effectively, and a proactive approach to supporting daily office operations. Our office provides accounting support for long standing clients. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors while providing excellent front-desk support</li><li>Manage incoming calls, emails, and correspondence in both English and Spanish</li><li>Maintain and coordinate calendars, appointments, and meeting schedules</li><li>Receive, log, and distribute packages and deliveries</li><li>Complete daily and weekly administrative checklists accurately and on time</li><li>Oversee and coordinate the schedule of a company driver, ensuring efficiency and timeliness</li><li>Utilize Excel for tracking, reporting, and basic data management</li></ul><p><br></p><p>This is a full-time, on-site position ideal for someone who thrives in a structured, fast-paced environment and takes pride in keeping operations running smooth operations. </p><p><br></p><p><strong>QUALIFIED AND INTERESTED CANDIDATES PLEASE APPLY AND THEN CALL STEFANIE FURNISS 786-897-7903 </strong></p>
<p>We are looking for a detail-oriented Accounts Payable Clerk to join our team in Coral Gables, Florida. In this role, you will manage the processing of invoices, ensure accurate coding, and oversee timely payments to vendors. If you have a strong background in accounts payable and a commitment to accuracy, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Process and verify incoming invoices to ensure accuracy and proper documentation.</p><p>• Assign appropriate coding to invoices in compliance with company policies.</p><p>• Prepare and execute check runs and other payment methods in a timely manner.</p><p>• Reconcile discrepancies by communicating with vendors and internal teams.</p><p>• Maintain accurate records of all transactions and payment activities.</p><p>• Ensure compliance with established financial procedures and guidelines.</p><p>• Assist in month-end closing activities related to accounts payable.</p><p>• Respond to vendor inquiries and resolve payment-related issues promptly.</p><p>• Support audits by providing necessary documentation and reports.</p><p><br></p><p><strong>INTERESTED AND QUALIFIED CANDIDATES PLEASE APPLY AND REACH OUT TO STEFANIE FURNISS 786-897-7903</strong></p>
We are looking for a highly organized Sales Assistant to support order execution and customer communication for a growing company in Coral Springs, Florida. This position plays a key role in keeping sales, accounting, operations, and warehouse activities aligned so that orders move efficiently from initial entry through final delivery. The ideal candidate is proactive, detail-focused, and confident managing multiple follow-ups in a structured, fully onsite environment.<br><br>Responsibilities:<br>• Manage the progression of customer orders from initial submission through billing, payment coordination, shipment, and final delivery.<br>• Track active orders closely, maintain accurate status updates, and follow through to keep deadlines and commitments on schedule.<br>• Serve as a primary contact for customers by providing timely updates on order progress, shipping timelines, and delivery expectations.<br>• Coordinate with internal teams to align sales activity, accounting documentation, operational needs, and warehouse scheduling.<br>• Review freight charges, vendor invoices, and related billing records to confirm they match approved costs and supporting details.<br>• Verify approvals and direct properly matched invoices to accounts payable for processing.<br>• Organize and maintain order records, approvals, and supporting documentation within HubSpot or a similar system.<br>• Assist with shipping arrangements by confirming estimates, logistics details, and delivery requirements.<br>• Monitor invoicing activity for accuracy and status visibility while partnering with accounting without handling collections directly.
<p>We are seeking a Business Systems Analyst to serve as a key liaison between business stakeholders and technical teams. This role focuses on analyzing business processes, translating requirements into system solutions, and ensuring technology supports operational and strategic objectives.</p><p>Responsibilities</p><ul><li>Partner with business stakeholders to gather, analyze, and document functional and technical requirements</li><li>Translate business needs into clear system requirements, use cases, and process flows</li><li>Analyze existing systems and workflows to identify gaps, inefficiencies, and improvement opportunities</li><li>Collaborate with developers, architects, and vendors to design and implement system enhancements</li><li>Support system implementations, upgrades, and integrations from requirements through deployment</li><li>Create and maintain documentation including requirements documents, process maps, and test cases</li><li>Participate in user acceptance testing (UAT), validate solutions, and ensure requirements are met</li><li>Support change management, including training materials, rollout plans, and user communication</li><li>Serve as a subject‑matter expert for assigned business applications and processes</li></ul><p><br></p>
We are looking for an Infrastructure Engineer to support and strengthen a municipal technology environment in Florida. This contract-to-permanent opportunity is ideal for a systems specialist who is comfortable managing core infrastructure across servers, storage, virtualization, cloud services, networking, and end-user computing. The person in this role will help maintain reliable operations, improve platform performance, and contribute to secure, well-documented IT services for a complex public-sector environment.<br><br>Responsibilities:<br>• Oversee daily support and administration of infrastructure platforms, including servers, storage systems, backup solutions, cloud resources, network components, and endpoint devices.<br>• Install, configure, and maintain Windows and Linux servers along with application, database, file, print, and communication systems used across the organization.<br>• Manage virtualized environments across VMware and OpenShift, performing performance tuning, maintenance, and support for both on-site and remote systems.<br>• Troubleshoot software and hardware issues by following established support procedures, running diagnostics, coordinating repairs, and escalating complex incidents when needed.<br>• Protect business continuity by administering backup operations, validating recovery processes, and supporting disaster recovery readiness for enterprise systems.<br>• Maintain accurate infrastructure records and configuration documentation covering servers, storage, switches, routers, firewalls, connections, and related assets.<br>• Support the design, deployment, and ongoing administration of VPNs, wireless networks, firewalls, routers, and switching environments for organizational and public safety use cases.<br>• Strengthen security across the infrastructure landscape by managing access controls, user environments, mobile device management, wireless access, and connected equipment.<br>• Evaluate new technologies, test software and hardware solutions, recommend upgrades or replacements, and provide guidance or training to users and team members.<br>• Participate in on-call coverage, collaborate across IT functions, and help cross-train colleagues on current and emerging infrastructure tools and practices.