<p>A Call Center Representative manages incoming and outgoing customer interactions to provide support, resolve concerns, and offer information about the organization’s products and services. This role is essential for ensuring customer satisfaction and contributing to the company's reputation for excellent service. Strong communication skills, problem-solving abilities, and the ability to thrive in a fast-paced setting are key to success in this position.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li><strong>Customer Engagement:</strong> Respond to customer inquiries via phone calls, emails, or chats in a prompt and professional manner.</li><li><strong>Problem-Solving:</strong> Diagnose and resolve customer issues, while escalating complex challenges to appropriate team members.</li><li><strong>Expertise in Products:</strong> Develop a comprehensive understanding of company offerings to deliver accurate information and provide tailored recommendations.</li><li><strong>Recordkeeping:</strong> Input customer details, inquiries, and feedback into the company’s Customer Relationship Management (CRM) system, such as Salesforce.</li><li><strong>Sales Assistance:</strong> Identify opportunities for upselling or cross-selling to address customer needs when applicable.</li><li><strong>Performance Standards:</strong> Achieve or exceed key performance metrics, including issue resolution time, customer satisfaction ratings, and call volume benchmarks.</li></ul><p><br></p>
<p>Looking to elevate your career? We’re on the hunt for an exceptional Office Manager to join our dynamic team in Harrisburg, Pennsylvania! If you thrive in a fast-paced environment, have a proven track record in administrative and financial services, and bring sharp organizational and tech-savvy skills to the table, we want to hear from you! This is more than just an office role—it’s an opportunity to become an integral part of a growing team where your expertise will truly shine.</p><p><br></p><p>What You'll Do:</p><ul><li>Keep the gears turning by overseeing daily office operations, guaranteeing seamless workflows and vibrant productivity.</li><li>Take charge of accounts payable—process invoices promptly, track payments like a pro, and maintain accurate financial records.</li><li>Be the hero of supply management, ensuring the office never runs low on essential resources.</li><li>Welcome with a smile—you’ll be the face of the office as the receptionist, greeting guests and handling calls with professionalism.</li><li>Master the art of scheduling by coordinating administrative tasks and managing calendars with precision and care.</li><li>Ensure excellence and compliance—every activity in the office should reflect company policies and procedures.</li><li>Create impeccable reports, organize documentation, and support team communications using Microsoft Office tools with ease.</li><li>Showcase your financial expertise: Assist with finance-related tasks, leveraging your knowledge of personal finance, 401(k) plans, Roth IRAs, and general investment principles to support advisors and enhance client service.</li></ul><p><br></p>
<p>Are you detail-oriented, organized, and ready to make a meaningful impact in a supportive and dynamic environment? We’re excited to invite you to apply for an Accounts Payable Clerk position with our client in the Harrisburg area.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Review and process vendor invoices with accuracy and efficiency.</li><li>Prepare and execute payments, ensuring timely disbursements.</li><li>Maintain organized records of all transactions for audit purposes.</li><li>Address inquiries and resolve discrepancies with a customer-focused approach.</li><li>Work closely with colleagues to ensure smooth financial operations.</li></ul><p><br></p>
<p>Cutting Edge client is looking to staff a Controller with proven leadership skills while working in a thriving company. The Controller will be responsible for ensuring compliance within the manufacturing sector, overseeing cost accounting, consolidations, financial reporting, budgeting, general ledger responsibilities, assisting with payroll tax processing, creating financial forecasting coordinating month-end, quarter-end, and year-end financial close processes, and implementing and maintaining internal controls to safeguard company assets. The ideal individual for this role must be a people leader, drive process improvements & ERP system enhancements, have experience with hazardous material cost tracking and compliance reporting.</p><p><br></p><p><br></p><p>Major Responsibilities</p><p>· Review and manage accounting operations</p><p>· Oversee the month end close process</p><p>· Develop financial strategies</p><p>· Expense Variance Review</p><p>· Prepare financial statements and reports</p><p>· Account Reconciliations </p><p>· Consolidate financial data</p><p>· Internal Control Monitoring</p><p>· Assist with internal/external audit preparation</p><p>· Coach, Train, Mentor financial staff</p>
<p>We are looking for an experienced Accounting Manager to oversee financial operations and ensure the accuracy of all accounting processes. The ideal candidate will excel in managing accounts, improving internal controls, and collaborating with cross-functional teams to drive financial efficiency. This role is based in Harrisburg, Pennsylvania, and offers an opportunity to lead a dynamic accounting team in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and maintain accurate records for all accounts, ledgers, and financial transactions in compliance with accounting standards.</p><p>• Oversee key financial areas such as cash flow, accounts receivable, fixed assets, inventory, and operating expenses.</p><p>• Prepare and record monthly journal entries while ensuring proper documentation and support for each transaction.</p><p>• Reconcile account balances and bank statements to support treasury management processes.</p><p>• Lead month-end closing procedures while identifying opportunities to streamline and improve processes.</p><p>• Analyze profitability, pricing, and rebate issues.</p><p>• Train and manage accounting team members, assigning tasks and monitoring performance to achieve departmental goals.</p>
<p>We are looking for a skilled Accountant to join our team in Camp Hill, Pennsylvania. This role is ideal for a detail-oriented individual who excels in managing financial transactions, maintaining accurate records, and ensuring compliance with accounting standards. You will work in a close-knit office environment, contributing to essential accounting functions that support the organization’s operations.</p><p><br></p><p>Responsibilities:</p><p>• Handle accounts payable (AP) processes, including invoice verification and timely payments.</p><p>• Manage accounts receivable (AR) tasks, such as tracking receivables and ensuring proper collections.</p><p>• Prepare and post journal entries to maintain accurate financial records.</p><p>• Reconcile bank statements to ensure all transactions are accounted for.</p><p>• Maintain the general ledger and ensure it aligns with financial reporting standards.</p><p>• Utilize QuickBooks to record transactions and generate financial reports.</p><p>• Assist with month-end and year-end closing processes to ensure timely reporting.</p><p>• Collaborate with team members in a small office setting to address financial concerns and improve workflows.</p>
<p>We are seeking a motivated and detail-oriented Assistant Office Manager to support our operations. The ideal candidate will have experience with personal finances and financial planning, strong administrative and organizational skills, and a desire to work in the financial services industry. In this role you will assist the Office Manager in day-to-day office administration, client support, bookkeeping, and financial planning support tasks.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Assist in managing daily office operations: scheduling, filing, client communications, handling phone and email inquiries.</li><li>Support financial planning activities: preparing client financial summaries, budgets, tracking expenses/income, assisting with projections.</li><li>Maintain and update client records and financial files in compliance with regulatory/privacy standards.</li><li>Assist in billing, invoicing, and basic bookkeeping (accounts receivable/payable).</li><li>Coordinate with financial advisors or planners to prepare materials for client meetings.</li><li>Help monitor client follow-ups, action items, and ensure deadlines are met.</li><li>Manage office supplies, scheduling maintenance, and general office upkeep.</li><li>Assist with preparing monthly or quarterly financial reports or metrics for management.</li></ul><p><br></p>
<p><strong>Cost Accountant – Manufacturing </strong></p><p>Robert Half is seeking a <strong>Cost Accountant</strong>. This vital role bridges finance and operations, providing critical insights into manufacturing costs, margins, inventory, and variances related to plant activities. If you're detail-oriented, analytical, and passionate about driving process improvements, you could be the perfect fit!</p><p><br></p><p>As a <strong>Cost Accountant</strong>, you'll play a crucial role in ensuring accurate cost tracking and reporting throughout the manufacturing process. Essential functions include:</p><ul><li><strong>Analysis & Reporting</strong>: Prepare and analyze manufacturing variances, scrap, product returns, and margins across business units.</li><li><strong>Costing Models</strong>: Review and improve standard costing, job costing models, and reserve methodologies for greater standardization and efficiency.</li><li><strong>Profitability Studies</strong>: Conduct research and analytical studies to drive cost savings and identify profitability opportunities.</li><li><strong>Process Coordination</strong>: Collaborate across departments to streamline operations and align cost-saving goals.</li><li><strong>ERP Management</strong>: Ensure inventory and cost accuracy within ERP systems for new and existing parts.</li><li><strong>Audit Assistance</strong>: Support year-end audit and tax reporting requirements.</li><li><strong>Cycle Counts & Physical Inventory</strong>: Direct and oversee periodic cycle counts and annual physical inventories.</li><li><strong>Operational Excellence</strong>: Continuously identify and implement best practices to improve processes and efficiency.</li></ul>
