We are looking for an experienced and organized Office Manager to support daily operations and deliver an exceptional client experience. This contract-to-permanent opportunity is ideal for someone who enjoys working directly with clients, keeping office activity on track, and contributing to a service-focused environment. The position offers the chance to play a central role in administrative coordination while helping the team maintain efficient, responsive service.<br><br>Responsibilities:<br>• Serve as a primary point of contact for clients by managing calls, messages, and in-person interactions with professionalism and care.<br>• Arrange appointments, consultations, and intake meetings while keeping calendars accurate and organized.<br>• Assemble, review, and maintain client files to confirm required paperwork is collected before scheduled meetings.<br>• Respond to routine client questions and direct more specialized matters to the appropriate team member.<br>• Oversee incoming mail, email traffic, and general office communications to support smooth day-to-day operations.<br>• Keep client information current within internal systems and maintain accurate administrative records.<br>• Guide new clients through the intake process and help create a seamless onboarding experience.<br>• Provide administrative support to tax and accounting staff, including document coordination and workflow follow-through.<br>• Track office inventory, place supply orders, and coordinate with vendors to maintain a well-run workspace.<br>• Recommend and implement practical improvements that increase efficiency, organization, and service quality.
We are looking for an Inventory Analyst to join a logistics-focused team in a contract role with the potential to become permanent. This position is ideal for someone who enjoys turning inventory data into actionable insights while partnering with warehouse and operational teams to strengthen accuracy and efficiency. The role will support day-to-day inventory control, reporting, and process analysis across multiple sites, while also contributing to broader warehouse improvement efforts.<br><br>Responsibilities:<br>• Oversee inventory accuracy across three warehouse facilities by reviewing stock activity, validating records, and addressing variances.<br>• Perform detailed discrepancy investigations, identify underlying causes, and coordinate corrective actions to prevent recurring inventory issues.<br>• Prepare recurring inventory reports and performance summaries that highlight trends, risks, and opportunities for operational improvement.<br>• Maintain alignment between system records and physical inventory levels to support effective purchasing decisions and production planning.<br>• Track material status for raw ingredients, packaging supplies, and finished products, including items that are aging, expired, or nearing expiration.<br>• Monitor bulk storage inventory levels and communicate changes that may affect supply availability or operational continuity.<br>• Coordinate cycle counts, full physical counts, and audit activities to strengthen control over inventory processes.<br>• Partner with warehouse, purchasing, production, and quality teams to improve stock accuracy and resolve cross-functional inventory concerns.<br>• Analyze workflow and inventory data to recommend process enhancements, develop useful dashboards and KPIs, and document improved operating procedures.<br>• Assist with warehouse management system activities such as process mapping, testing, training support, implementation readiness, and ongoing system optimization as a key user.
We are looking for an experienced procurement leader to guide indirect sourcing strategy across the Americas for a dynamic retail organization. This role will shape category plans, strengthen supplier partnerships, and work closely with business and finance stakeholders to deliver value, quality, and responsible purchasing outcomes. The position is well suited for someone who combines strategic insight with hands-on execution in a fast-moving, cross-functional environment.<br><br>Responsibilities:<br>• Lead the regional indirect procurement agenda across categories such as store development, facilities, events, communications, client initiatives, visual merchandising, travel, and specialized services.<br>• Build and implement sourcing strategies that align regional priorities with broader enterprise procurement objectives and measurable business goals.<br>• Collaborate with senior leaders and cross-functional partners to improve purchasing practices, introduce effective tools and methods, and drive consistent performance standards.<br>• Manage the full sourcing lifecycle, from defining business needs and evaluating suppliers to negotiating commercial terms, finalizing agreements, and supporting rollout.<br>• Analyze spending patterns and operating expenses to uncover savings opportunities, improve cost efficiency, and strengthen total cost of ownership decisions.<br>• Establish strong supplier governance by setting service expectations, tracking performance metrics, and addressing compliance and risk considerations.<br>• Partner with Finance to support budgeting discipline, validate savings results, and provide reporting that reflects operational and financial impact.<br>• Develop reporting frameworks and executive-level updates that combine qualitative insights with quantitative results for leadership review.<br>• Coach and develop procurement talent while fostering a collaborative, high-accountability culture across the regional procurement team.
<p>We are looking for a part-time Office Manager to support daily operations and help create an organized, welcoming workplace in Fort Lauderdale, FL. This role is ideal for someone who enjoys balancing administrative coordination, office logistics, and employee support while keeping priorities on track. The successful candidate will bring strong attention to detail, sound judgment, and a proactive approach to maintaining an efficient office environment. This role is part-time, 20 hours per week onsite Monday - Thursday. $25-$29/hr.</p><p><br></p><p>Responsibilities:</p><p>• Monitor workplace inventory levels, purchase needed materials, and ensure essential office and kitchen supplies remain available.</p><p>• Organize internal gatherings such as team lunches, meetings, employee activities, and other in-office events to support engagement and smooth coordination.</p><p>• Process incoming and outgoing correspondence, oversee package and shipment handling, and arrange orders for business cards and related office materials.</p><p>• Maintain shared spaces by supporting kitchen orderliness, general tidiness, and the overall appearance of the office.</p><p>• Provide day-to-day administrative assistance through calendar coordination, meeting scheduling, travel planning, and accurate recordkeeping.</p><p>• Support conference and event preparation by arranging logistics, coordinating travel details, and preparing printed, assembled, and shipped materials as needed.</p><p>• Manage relationships with external service providers by tracking schedules, maintaining vendor information, and following up on contract or renewal timelines.</p><p>• Assist with planning volunteer initiatives and company-supported community events, helping ensure details are organized and communicated effectively.</p>
<p>We are looking for an experienced Sr. Asset Management Analyst to support portfolio performance across a real estate platform in Dallas, Texas. This role blends financial oversight, strategic planning, and cross-functional collaboration to strengthen asset value and improve operational results. The ideal candidate will bring strong analytical capabilities, commercial real estate insight, and the ability to turn data into practical recommendations for leadership and stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Guide and support analysts or interns by providing direction, coaching, and day-to-day leadership on asset management assignments.</p><p>• Lead portfolio budgeting, forecasting, and capital planning activities to align investment decisions with business objectives.</p><p>• Create and refine performance measurements that help evaluate asset results, identify issues, and shape corrective action strategies.</p><p>• Review financial results, property conditions, and operational activity across assets, then communicate key findings to management.</p><p>• Establish annual cash flow expectations for the portfolio and partner with asset management leadership to keep properties on track to meet performance goals.</p><p>• Advise on portfolio-level and property-specific strategies for current holdings as well as potential development opportunities.</p><p>• Improve asset management effectiveness by helping design and implement policies, tools, and collaborative processes across real estate, facilities, and program teams.</p><p>• Maintain strong working knowledge of financial reporting systems, including the ability to extract data, build reports, and support analysis needs.</p><p>• Prepare recurring monthly, quarterly, and annual reporting packages for a range of internal and external stakeholders.</p><p><br></p><p>If interested, please email your resume to Derek Kemp at [email protected]</p>
<p>We are looking for an experienced Bookkeeper/Office Manager to support daily accounting and administrative operations in Rochester, New York. This position is ideal for someone with a strong bookkeeping background who can help keep financial records accurate, organized, and up to date while serving as a dependable partner to the finance team. The role offers the opportunity to contribute to core accounting activities, assist with office administration, and provide reliable backup support for the accounting team in an on-site environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee day-to-day bookkeeping functions by maintaining accurate financial records and keeping ledger activity properly balanced.</p><p>• Record routine and adjusting entries, including items related to payroll, accruals, and prepaid expenses.</p><p>• Assist with monthly and annual close activities by preparing supporting documentation and helping meet reporting deadlines.</p><p>• Manage incoming and outgoing cash activity, including deposit recording, payment processing, and related transaction tracking.</p><p>• Reconcile bank accounts and other financial records to identify discrepancies and ensure reporting accuracy.</p><p>• Help prepare financial statements, reports, and schedules needed for internal review and business operations.</p><p>• Provide documentation and accounting support during audit activities and other financial reviews.</p><p>• Monitor adherence to internal procedures and applicable financial requirements while maintaining organized records.</p><p>• Recommend and support more efficient administrative and accounting workflows, including potential improvements to existing systems and processes.</p><p>• Serve as backup support to the Staff Accountant while contributing to general office administration as needed.</p>
We are looking for an experienced Controller to support a long-term contract opportunity in Hillsborough, New Jersey. This position will oversee core accounting and financial operations for a small, collaborative organization, with a strong focus on accuracy, responsiveness, and day-to-day financial management. The ideal candidate will bring hands-on experience across reporting, payroll, banking coordination, and document administration while working comfortably in a flexible team environment.<br><br>Responsibilities:<br>• Manage daily accounting activities and maintain accurate financial records to support overall business operations.<br>• Prepare month-end and quarterly financial reporting packages, ensuring timely submission of required information to banking partners and other stakeholders.<br>• Coordinate banking relationships, including activities related to credit facilities, financial documentation, and reporting obligations.<br>• Process payroll for approximately 35 employees with a high level of accuracy and confidentiality.<br>• Oversee document control activities, including organizing, compiling, scanning, and maintaining financial and operational records.<br>• Use Great Plains to manage accounting functions, review financial data, and support ongoing reporting needs.<br>• Partner with internal team members to maintain smooth financial processes and provide cross-training support during the onboarding period.<br>• Contribute in a hands-on capacity within a small company setting, adjusting priorities as needed to meet operational demands.
<p>We are looking for an experienced Full Charge Bookkeeper to support the financial operations of a nonprofit organization. This role is responsible for maintaining accurate accounting records, overseeing grant-related financial activity, and delivering timely reporting that helps leadership make informed decisions. The ideal candidate brings strong bookkeeping expertise, experience with restricted funding, and the ability to manage multiple priorities while maintaining compliance and accuracy.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage general ledger activities, reconciliations, journal entries, accounts payable, and accounts receivable.</li><li>Prepare monthly financial statements, budget-to-actual reports, cash-flow forecasts, and management reports.</li><li>Track grants, restricted funds, programs, and funding sources using appropriate accounting systems.</li><li>Develop and maintain cost-allocation methods for personnel, facilities, and shared administrative expenses.</li><li>Review grant expenditures for allowability, budget compliance, proper allocation, and supporting documentation.</li><li>Prepare grant budgets, financial reports, reimbursement requests, and required supporting schedules.</li><li>Monitor grant balances, cash requirements, funding restrictions, and reporting deadlines.</li><li>Maintain internal controls and ensure compliance with applicable grant regulations and organizational policies.</li><li>Coordinate payroll accounting, vendor documentation, and personnel-cost allocations.</li><li>Maintain audit-ready records and assist with financial audits, grant monitoring, and corrective actions.</li><li>Collaborate with leadership, program staff, auditors, and funding partners on financial planning and reporting.</li></ul><p><br></p>
<p>We are looking for an experienced SAP Concur T& E Admin to support travel and expense operations for a client environment on a remote basis. This Long-term Contract position is ideal for a detail-oriented candidate who can translate business needs into practical Concur solutions while maintaining reliable system performance and user support. The role focuses on administration, configuration, and enhancement of Concur Travel and Expense, with close attention to process efficiency, policy alignment, and technical quality.</p><p><br></p><p>Responsibilities:</p><p>• Administer and maintain SAP Concur Travel and Expense modules to support daily business operations and system reliability.</p><p>• Gather operational needs from stakeholders and convert them into clear business requirement documentation for system updates and enhancements.</p><p>• Configure Concur settings, workflows, policies, and approval structures to align with organizational travel and expense requirements.</p><p>• Develop and support client-side scripting solutions to improve functionality, usability, and process automation within the platform.</p><p>• Manage configuration changes through controlled procedures, ensuring accuracy, consistency, and minimal disruption to users.</p><p>• Partner with business and technical teams to define implementation roadmaps for new features, process improvements, and ongoing platform optimization.</p><p>• Troubleshoot system issues, investigate root causes, and coordinate resolutions related to Concur Expense and Concur Travel.</p><p>• Provide administrative support, testing coordination, and documentation for system updates, enhancements, and related initiatives.</p>
<p>Chief Advancement Officer | Denver, CO (Hybrid)</p><p>We're partnering with a mission-driven organization seeking a <strong>Chief Advancement Officer</strong> to lead revenue growth, strategic partnerships, fundraising, and organizational advancement efforts.</p><p>As a member of the Executive Leadership Team, you'll oversee advancement and finance functions, build high-performing teams, cultivate key stakeholder relationships, and develop strategies that drive sustainable growth and long-term impact.</p><p>Key Responsibilities</p><ul><li>Lead fundraising, advancement, and revenue growth strategies.</li><li>Cultivate and secure major gifts, partnerships, sponsorships, and other significant investments.</li><li>Build and lead a high-performing advancement team.</li><li>Develop scalable systems, metrics, forecasting, and accountability processes.</li><li>Partner with executive leadership to align growth initiatives with organizational priorities.</li><li>Provide executive oversight of finance, budgeting, forecasting, and resource planning.</li></ul><p>This role reports to the CEO and offers some WFH. </p>
We are looking for an experienced Controller to lead accounting operations for a growing advanced manufacturing platform in League City, Texas. This position is ideal for a hands-on, detail-oriented finance leader who can establish strong reporting practices, strengthen internal controls, and support operational decision-making in a manufacturing environment. You will work closely with leadership to improve financial visibility across multiple facilities while helping build scalable processes for continued expansion.<br><br>Responsibilities:<br>• Lead the monthly, quarterly, and year-end close process to ensure timely and accurate financial reporting across manufacturing operations.<br>• Oversee inventory accounting and cost analysis, including valuation, reserves, cycle counts, and reconciliation of system records to shop floor activity.<br>• Analyze production economics by monitoring job profitability, machine performance, and customer margins to support informed business decisions.<br>• Develop and maintain a consistent control framework, close calendar, and accounting procedures that can support growth across multiple locations.<br>• Partner with leadership on budgeting, forecasting, cash flow oversight, and financial planning activities.<br>• Support acquisition efforts by reviewing financial information for potential targets and assisting with post-close integration of accounting structures and controls.<br>• Coordinate audit, tax, and lender reporting requirements while ensuring compliance with accounting standards and internal policies.<br>• Identify opportunities to streamline reconciliations, reporting, and close activities through better use of systems, automation, and data analysis.
We are looking for an ERP/CRM Administrator to support enterprise labeling and print operations for a healthcare packaging environment in Trevose, Pennsylvania. This Long-term Contract position focuses on maintaining reliable system performance, resolving production-related issues, and improving print and labeling workflows across multiple global facilities. The ideal candidate will bring strong experience with BarTender and enterprise application support, along with the ability to investigate incidents, identify root causes, and implement practical solutions.<br><br>Responsibilities:<br>• Manage and support ERP/CRM-related labeling processes to ensure accurate and dependable print execution across business operations.<br>• Troubleshoot incoming support tickets, assess system behavior, and determine underlying causes of application or printing issues.<br>• Recommend and apply corrective measures, including configuration updates and targeted development changes, to prevent recurring problems.<br>• Administer and optimize BarTender as the primary labeling platform within the enterprise environment.<br>• Coordinate print command functionality between enterprise systems and connected printer devices to maintain seamless output.<br>• Support labeling and printing operations for a large distributed printer network spanning multiple manufacturing sites worldwide.<br>• Collaborate with business and technical teams to translate operational needs into system enhancements and sustainable support solutions.
<p>We are looking for a Financial Analyst to support manufacturing finance through insightful analysis, practical reporting, and strong cross-functional collaboration. This role will help leaders understand operating results, plan future performance, and make sound decisions by turning complex production and cost data into clear financial recommendations. The position is well suited for someone who enjoys working with detailed information while keeping sight of broader business goals.</p><p><br></p><p>Responsibilities:</p><p>• Build and refine financial models, forecasting tools, and reporting resources that support manufacturing planning, labor needs, overhead spending, capital investments, and operating performance.</p><p>• Work closely with plant leadership and partner teams to create reporting that highlights results across facilities, products, projects, and overall manufacturing activity.</p><p>• Maintain and enhance recurring dashboards and scorecards that track important measures such as efficiency, output, utilization, quality, safety, productivity, and cost trends.</p><p>• Evaluate labor hours, payroll spending, staffing patterns, and productivity data to identify key drivers and support workforce planning decisions.</p><p>• Contribute to annual budgeting and ongoing forecast cycles by analyzing volume assumptions, operating costs, labor requirements, overhead, and capital plans.</p><p>• Assist with monthly close activities by preparing analyses, investigating variances, and improving processes that strengthen the accuracy and timeliness of financial reporting.</p><p>• Produce regular financial and operational summaries for leadership, including clear explanations of risks, opportunities, and notable performance changes.</p><p>• Review manufacturing overhead and departmental expenses to support cost control efforts and improve forecast reliability across the organization.</p><p>• Support capital planning through business case analysis, return evaluations, project tracking, and follow-up reviews of investment outcomes.</p><p>• Partner with operations, engineering, project management, and accounting teams to translate business activity into actionable financial insight and recommendations.</p>
<p>Patient Access Representative </p><p>Full Time - Monday-Friday - 7:30am-4:00pm</p><p><br></p><p>We are looking for a Patient Access Specialist to support patient intake and account setup for a hospital in New Hampshire. This contract opportunity with potential for a permanent role is ideal for someone who combines strong administrative accuracy with a compassionate approach to patient interactions. In this role, you will help ensure registration, insurance verification, documentation, and payment-related activities are completed correctly while maintaining compliance with organizational and regulatory standards.</p><p><br></p><p>Responsibilities:</p><p>• Manage patient admissions and pre-registration activities by gathering demographic details, insurance information, and required documentation before scheduled services.</p><p>• Create and update patient accounts with a high level of accuracy, including medical record assignment, order processing, and data entry needed for timely service delivery.</p><p>• Review insurance eligibility and benefit information, apply the correct plan details in the system, and support accurate billing and clean claim performance.</p><p>• Discuss financial responsibility with patients or guarantors, collect point-of-service payments and overdue balances, and explain available payment arrangements when appropriate.</p><p>• Guide patients, guardians, or guarantors through consent paperwork and required notices, ensuring signatures, supporting documentation, and educational materials are completed and distributed properly.</p><p>• Perform medical necessity screening for applicable services, communicate potential coverage limitations to Medicare patients, and document required notices in accordance with established procedures.</p><p>• Deliver courteous and empathetic service during in-person and phone interactions while following departmental policies and patient experience expectations.</p><p>• Use auditing and reporting tools to identify account issues, correct registration errors, and help maintain documentation quality across accounts, departments, and facilities.</p><p>• Provide audit results and related statistical information to leadership to support performance standards and operational accuracy.</p>
We are looking for an experienced Chief Financial Officer to join a senior care and senior living organization in Gerry, New York on a Contract basis. This role will provide high-level financial leadership while offering hands-on guidance to strengthen the current finance function and support day-to-day operations as needed. The ideal candidate will bring a practical approach to financial oversight, help evaluate the department’s structure, and partner closely with leadership to shape a stable path forward.<br><br>Responsibilities:<br>• Provide interim financial leadership for the organization, supporting executive decision-making with clear analysis and sound recommendations.<br>• Assess the current finance team structure, identify operational gaps, and propose improvements that align with the organization’s needs.<br>• Mentor and support finance staff, including less experienced leadership within the department, to improve processes and strengthen overall performance.<br>• Oversee financial reporting activities to ensure accurate, timely visibility into organizational performance and fiscal health.<br>• Review cash flow trends, capital usage, and other key financial indicators to help maintain stability across multiple care facilities.<br>• Contribute directly to accounting operations when necessary, including month-end close activities and resolution of complex financial issues.<br>• Partner with internal stakeholders to improve finance-related workflows, systems usage, and reporting consistency.<br>• Advise leadership on financial controls, budgeting priorities, and longer-term planning considerations for a focused, locally operating organization.
We are looking for an experienced contract and administrative specialist with strong attention to detail to support complex agreement management for a long-term contract position based in Cleveland, Ohio. This role focuses on preparing, reviewing, and overseeing a wide range of contract documents while partnering with internal stakeholders to align terms with operational and business goals. The ideal candidate brings strong judgment in compliance, risk evaluation, reporting, and process improvement within a structured business environment.<br><br>Responsibilities:<br>• Prepare, review, and manage complex contract documentation while ensuring timelines and stakeholder expectations are met.<br>• Partner with program leaders and business teams to develop master agreements, purchase-related contracts, and supporting terms that reflect organizational objectives.<br>• Evaluate contract performance and prepare reports that confirm alignment with negotiated terms, procurement standards, and cost control expectations.<br>• Examine clauses and conditions to identify concerns, determine business impact, and support sound risk-based decisions.<br>• Collaborate with legal resources and subject matter experts to address exposure areas and strengthen contract language where needed.<br>• Monitor and communicate key performance metrics to improve contract administration effectiveness and overall service quality.<br>• Maintain organized historical contract and legal records to support audits, reference needs, and ongoing business operations.<br>• Present updates to leadership and cross-functional partners on contract status, potential risks, and recommended mitigation or contingency actions.<br>• Recommend workflow and tool improvements that increase efficiency, streamline processes, and enhance the quality of deliverables.<br>• Represent the organization in contract-related discussions and provide guidance on contractual interpretation, administration, and medium-sized project support.
We are looking for an experienced International Logistics & Supply Chain Director to lead global inbound logistics operations from manufacturing sites in Asia to customers across North America. This role will oversee transportation planning, carrier coordination, customs-related activity, and delivery performance while helping scale operations to support significant volume growth. Based in Plano, Texas, this leader will also partner closely with sales, finance, and operations to strengthen service levels, improve visibility, and drive process automation.<br><br>Responsibilities:<br>• Direct end-to-end international inbound logistics, coordinating the movement of goods from overseas production facilities through final customer delivery in North America.<br>• Manage ocean freight activity by working with carriers and freight partners on bookings, scheduling, shipment tracking, and issue resolution.<br>• Oversee customs, tariffs, duties, and related import requirements to support compliant and efficient cross-border operations.<br>• Lead efforts to enhance logistics systems, connect new technologies, and automate manual workflows that affect reporting, invoicing, and shipment visibility.<br>• Partner with finance to confirm freight-related charges are recorded accurately, ensure duty and fee obligations are addressed, and communicate delivery milestones that trigger customer invoicing.<br>• Serve as a key point of contact for internal sales teams and customers by providing shipment updates, addressing service concerns, and helping resolve delivery exceptions.<br>• Supervise and develop a small team, including two direct reports, while fostering an accountable, positive, and improvement-focused work environment.<br>• Monitor logistics performance through reporting and analysis, using strong Excel and business intelligence tools to support decision-making and operational planning.<br>• Build scalable processes and carrier strategies to support rapid shipment growth as annual container volume increases significantly.<br>• Evaluate current third-party logistics support and strengthen internal oversight to improve consistency, service quality, and operational control.
We are looking for an experienced Customer Service Supervisor to guide a technical support and order management team serving customers in Norton Shores, Michigan. This Long-term Contract position is ideal for someone who can combine strong leadership with a customer-first mindset in a highly technical manufacturing environment. The person in this role will help ensure accurate order execution, responsive service, and effective coordination with engineering, production, and supply chain partners.<br><br>Responsibilities:<br>• Lead, coach, and develop customer service staff and service coordination personnel to build a responsive, knowledgeable team.<br>• Manage the full order process for specialized motion control and automation products, from initial quotation support through shipment and delivery follow-up.<br>• Provide guidance to customers on product applications, basic technical questions, and issue resolution after purchase.<br>• Partner with engineering, operations, scheduling, and inventory teams to align customer commitments with production capabilities and timelines.<br>• Handle elevated customer concerns related to delays, quality matters, and warranty questions with professionalism and urgency.<br>• Track service performance indicators such as delivery reliability, response speed, and customer satisfaction, and share results with leadership.<br>• Analyze recurring service challenges, determine underlying causes, and work with cross-functional teams to improve processes and reduce repeat issues.<br>• Support contract and fulfillment activities for complex engineered products while maintaining high standards for accuracy and communication.
We are looking for customer-focused individuals to support a medical conference in Massachusetts as part of a Contract position. In this role, you will help create a welcoming and organized experience for attendees, speakers, and event partners while representing the event team effectively. This opportunity is well suited for individuals who are comfortable working in a fast-paced, public-facing environment and can respond effectively to guest needs throughout the conference.<br><br>Responsibilities:<br>• Welcome conference participants, provide event information, and guide guests to registration, meeting areas, and other designated spaces.<br>• Assist with attendee check-in activities, confirm participation details, and help maintain orderly entry lines during busy periods.<br>• Respond to questions from guests, speakers, and vendors with clear, courteous, and accurate support throughout the event.<br>• Address on-site concerns promptly and escalate complex issues to event leadership when additional support is needed.<br>• Help maintain a well-organized event environment by monitoring common areas and ensuring service standards are consistently upheld.<br>• Coordinate with conference staff and management to support daily event operations and changing attendee needs.<br>• Communicate important updates, scheduling information, and directional guidance to participants in a timely manner.<br>• Follow health, safety, and event protocols, including verification of required vaccination compliance when applicable.
We are looking for a Sr. Customer Service Representative to join a manufacturing organization in Monroe, Ohio in a contract capacity with the potential to become permanent. This role is ideal for a customer-focused individual who can manage order activity, respond to client needs with confidence, and coordinate across teams to deliver a smooth service experience. The position requires strong communication, attention to detail, and a proactive approach to resolving issues from initial request through final completion.<br><br>Responsibilities:<br>• Manage purchase order and lease processing across the company’s product and service offerings with a high level of accuracy and timeliness.<br>• Respond to inbound customer questions by providing clear information, resolving concerns, and guiding clients to appropriate solutions.<br>• Coordinate with cross-functional teams to monitor inquiries, orders, and lease requests through each stage of completion.<br>• Take ownership of customer complaints and service incidents, driving follow-up actions and ensuring issues are fully resolved.<br>• Maintain a consistent, high-quality customer experience by communicating updates and next steps throughout the service process.<br>• Track individual performance against established service metrics and work to meet or exceed expectations.<br>• Participate in required training programs to strengthen product knowledge, service skills, and role-related capabilities.
We are looking for an experienced Customer Service Supervisor to lead daily support operations for a healthcare-focused service team in Pittsburgh, Pennsylvania. This Contract position is ideal for someone who can guide representatives, strengthen service quality, and maintain a responsive experience for patients, members, or customers. The role blends hands-on team leadership with call center oversight, making it well suited for someone who thrives in fast-paced service environments.<br><br>Responsibilities:<br>• Direct the day-to-day activities of customer service staff, ensuring timely and attentive handling of incoming inquiries and service requests.<br>• Coach, support, and motivate team members to improve performance, strengthen communication skills, and maintain high service standards.<br>• Monitor call center activity, track workflow trends, and adjust team priorities to help meet operational goals and response expectations.<br>• Review customer interactions for quality and accuracy, providing constructive feedback and guidance to encourage continuous improvement.<br>• Resolve escalated service concerns by investigating issues, coordinating solutions, and following through to achieve satisfactory outcomes.<br>• Partner with leadership and internal departments to address service challenges, streamline support processes, and maintain effective operations.<br>• Prepare and maintain performance reports related to productivity, service levels, and customer experience results.<br>• Assist with implementing updates to procedures, tools, or workflows when operational changes affect the customer service function.
<p>Our client is looking for an experienced Senior Customer Service Representative to support complex print and marketing projects for customers in Illinois. This role serves as a central point of coordination from project intake through final billing, helping ensure specifications are accurate, timelines stay on track, and clients receive responsive service throughout the process. The ideal candidate brings strong communication skills, attention to detail, and the ability to work across multiple departments to deliver high-quality results and resolve issues effectively.</p><p><br></p><p><strong>Salary: $80,000-$100,000 </strong></p><p><strong>Benefits: Health, vision, dental, 401K, STD/LTD, Life Insurance, PTO</strong></p><p><strong>Schedule: 100% on-site, 7:00 AM–4:00 PM OR 8:00 AM–5:00 PM</strong></p><p> <strong>***PRINT INDUSTRY EXPERIENCE REQUIRED***</strong></p><p> </p><p><br></p><p>Responsibilities:</p><p>• Oversee assigned customer accounts and job requests from initial intake through estimating, order setup, production coordination, delivery, invoicing, and post-completion follow-up.</p><p>• Evaluate purchase orders, artwork files, mailing details, samples, schedules, inventory needs, and shipping instructions to confirm all project information is complete and accurate before release.</p><p>• Prepare and maintain job documentation, production directions, project timelines, estimate records, change logs, and account-specific instructions to clearly communicate client expectations.</p><p>• Collaborate with Sales and Estimating teams to validate scope, quantities, materials, production approach, pricing assumptions, and external service needs before work begins.</p><p>• Work closely with planning, scheduling, production, purchasing, quality, mailing, fulfillment, and shipping teams to build realistic schedules and meet customer commitments.</p><p>• Track live projects, anticipate delays or specification issues, communicate updates quickly, and drive problem resolution to minimize impact on delivery expectations.</p><p>• Document and manage revisions involving scope, specifications, quantities, timing, materials, or freight requirements while ensuring pricing and production details remain accurate.</p><p>• Review completed jobs for production outcomes, added charges, freight costs, third-party expenses, and billing details to support accurate closeout and invoicing.</p><p>• Address customer concerns related to quality, shortages, damage, late shipments, or billing discrepancies by coordinating corrective actions and maintaining clear, attentive communication.</p><p>• Contribute to customer onboarding activities, site visits, meetings, press checks, sample requests, and process improvement efforts that strengthen service quality and operational efficiency.</p><p><br></p><p><strong><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</em></strong></p>