280 Results for Client Service Associate Jobs in

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Customer Service Representative

Saint Paul, MN
onsite
Temporary to Hire
20 - 24 USD / Hourly
We are looking for a Customer Service Representative to support daily service operations in Saint Paul, Minnesota. This contract position with permanent potential is ideal for someone who enjoys solving problems, assisting drivers and customers, and keeping communication organized throughout the day. The person in this role will serve as a key point of contact for service-related questions while helping coordinate property care and operational follow-up. Strong customer service skills, attention to detail, and comfort working in a fast-paced call-driven environment will be important for success. Responsibilities: • Respond to inbound calls from drivers and other contacts, providing clear guidance and timely support for service-related issues. • Act as a resource for call center staff when questions arise, helping determine the best next steps for customer or operational concerns. • Coordinate property care and related service activities by tracking needs, communicating updates, and following through on open items. • Perform afternoon lock check follow-up tasks and document outcomes accurately to support daily operations. • Enter orders and service information into company systems with a high level of accuracy and attention to detail. • Make outbound calls as needed to confirm details, resolve issues, and keep service requests moving forward. • Assist with dispatch-related communication to ensure drivers, staff, and customers receive accurate and timely information. • Use Microsoft Office and Epicor-based systems to maintain records, update service data, and support team workflows.
2026-10-29T00:00:00Z

Customer Service Representative

Minneapolis, MN
remote
Temporary / Contract
17.1 - 19.8 USD / Hourly
We are looking for a Customer Service Representative to support outreach and front-line communication efforts for a higher education organization. This Long-term Contract position is ideal for someone who enjoys connecting with prospective students, applicants, and learners while delivering a detail-oriented and positive service experience. The person in this role will handle a mix of outbound and inbound interactions, assess individual needs, and guide each contact to the most appropriate resource or team. Responsibilities: • Place high-volume outbound calls to prospective students, applicants, and other contacts who have expressed interest in learning more about available programs or services. • Respond to inbound phone and chat inquiries with a welcoming, detail-oriented approach that creates a strong first impression. • Identify the purpose of each interaction and route individuals efficiently to the appropriate department, advisor, or support team. • Contribute to a variety of communication campaigns based on organizational priorities and changing business needs. • Assist prospects, applicants, and current learners by addressing questions, clarifying next steps, and helping them reach the right point of contact. • Maintain productivity in a fast-paced environment that may involve making or managing more than 100 calls during the workday. • Document interactions accurately and complete assigned administrative support tasks in a timely manner. • Collaborate with team members by sharing effective service approaches and supporting consistent communication standards.
2026-10-27T00:00:00Z

Customer Service Representative

Middletown, NY
onsite
Temporary / Contract
18 - 18.3 USD / Hourly
We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract basis. In this role, you will support callers by addressing service questions, researching concerns, and guiding issues through to resolution with professionalism and care. This position is well suited to someone who communicates clearly, stays organized in a fast-paced environment, and can balance empathy with efficient problem-solving. Responsibilities: • Handle incoming customer inquiries, ask thoughtful follow-up questions, and uncover the core issue so each concern is addressed accurately. • Review available information, research account details, and complete an initial assessment to determine the nature and urgency of each case. • Work with internal teams and appropriate support partners to move issues forward, involving higher-level assistance when resolution requires escalation. • Place outbound calls to customers, providers, brokers, pharmacies, or other parties when additional coordination is needed to close open items. • Strive to resolve concerns during the first interaction whenever possible while maintaining quality, accuracy, and a positive caller experience. • Record each interaction thoroughly, including the issue presented, research completed, actions taken, and final outcome. • Lead conversations with confidence and professionalism, using active listening and de-escalation techniques to manage sensitive or complex situations. • Keep customers informed throughout the resolution process by providing timely updates and setting clear expectations for next steps. • Maintain attention to caller needs while navigating multiple systems and on-screen prompts in a high-volume service environment. • Respond to callers with empathy and respect, especially when they are sharing personal or challenging life events that affect their situation.
2026-10-20T00:00:00Z

Customer Service Representative

Pittsburgh, PA
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a team in a contract-to-permanent capacity. This position is ideal for someone who thrives in a fast-moving service environment, communicates with confidence, and is committed to helping customers resolve a wide range of account and digital banking questions. The role requires schedule flexibility, including late evenings, weekends, and some holidays, with permanent hours and a weekday training period during the first 90 days. Responsibilities: • Handle incoming customer inquiries related to refunds, payment disputes, payoff information, account updates, complaints, stop payment requests, and credit card limit review requests. • Assist customers with basic online and mobile banking support, including password assistance, bill payment questions, and general navigation issues. • Serve as a connection point between branch teams and customers by taking ownership of service requests and helping drive timely resolution. • Capture and communicate customer feedback to support service improvements and represent the customer perspective effectively. • Deliver attentive, empathetic support on inbound calls while building positive long-term customer relationships. • Maintain accurate handling of account-related requests and complete assigned service tasks in accordance with established procedures. • Support additional service initiatives and department projects as directed by leadership. • Work a rotating schedule that may include evenings, weekends, and select holidays based on business needs.
2026-11-02T00:00:00Z

Customer Service Representative

Arlington, TX
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a customer-focused Customer Service Representative to support daily office operations for a busy plumbing services team in Arlington, Texas. This Long-term Contract position is ideal for someone who communicates clearly, stays organized under pressure, and enjoys helping customers while coordinating with internal and external partners. The role is fully onsite and offers the opportunity to contribute to a fast-moving service environment where accuracy, responsiveness, and professionalism are essential. Responsibilities: • Handle incoming customer calls and messages with professionalism, resolving questions, concerns, and service-related requests in a timely manner. • Work closely with warranty partners to confirm coverage details, secure approvals, and communicate service availability. • Coordinate with field technicians and plumbers to relay job information, status updates, and required authorizations. • Enter and maintain accurate service records, ensuring notes, requests, and updates are properly documented in company systems. • Review delivery paperwork and assign parts or materials to the correct jobs for accurate recordkeeping and billing support. • Assist with appointment coordination, administrative tasks, and general office support to keep daily operations running smoothly. • Monitor multiple service activities at once while maintaining accuracy, organization, and follow-through on open items.
2026-11-02T00:00:00Z

Customer Service Representative

Louisville, KY
remote
Temporary to Hire
15 - 15 USD / Hourly
We are looking for a remote Customer Service Representatives to join a remote team supporting customers from Kentucky! This contract to hire opportunity is ideal for someone who communicates clearly, stays organized, and is comfortable handling a high volume of phone interactions. The position requires a well-organized home setup, dependable wired internet service, and the ability to work independently while delivering accurate and courteous service. YOU MUST LIVE IN in Kentucky for this remote position! The hours for the Customer Service Representative are Monday-Thursday, 10am - 7pm EST, & Friday 10am-6pm EST. Responsibilities:• Manage a steady flow of outbound customer calls while maintaining a courteous and helpful approach.• Enter order and customer information accurately into company systems and verify details for completeness.• Listen carefully to customer needs, provide clear responses, and resolve routine issues in a timely manner.• Document conversations, updates, and outcomes thoroughly to support service quality and follow-up.• Meet daily productivity expectations in a remote environment while staying focused and organized.• Use approved equipment and a wired internet connection to maintain consistent performance and call quality.
2026-11-02T00:00:00Z

Customer Service Representative

North Billerica, MA
onsite
Temporary / Contract
20 - 26 USD / Hourly
We are looking for a Customer Service Representative to join a busy team in North Billerica, Massachusetts. This Long-term Contract position is ideal for someone who thrives in a fast-paced office, communicates with confidence, and can keep service activities organized from start to finish. The person in this role will support daily customer interactions, coordinate technician scheduling, and work closely with internal teams to ensure timely and accurate service delivery. Responsibilities: • Coordinate technician appointments and manage scheduling changes to keep service operations running efficiently. • Respond to inbound customer inquiries professionally and provide clear updates on service requests, timelines, and order details. • Partner with internal sales staff and other team members to align customer needs with service availability and next steps. • Enter and maintain customer orders and service information with a high level of accuracy in company systems. • Handle a mix of phone-based communication, including incoming calls and outbound follow-up related to scheduling and customer support. • Monitor open requests and proactively address issues that could affect response times or customer satisfaction. • Support day-to-day office coordination by sharing information across teams and helping maintain an organized workflow.
2026-11-02T00:00:00Z

Customer Service Representative

Fort Worth, TX
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to support retail operations in Texas. This Long-term Contract opportunity is ideal for someone who thrives in a fast-paced service environment and enjoys helping customers across multiple store locations. The person in this role will handle a variety of customer interactions, process orders accurately, and contribute to a responsive, high-quality service experience. Responsibilities: • Respond to incoming customer inquiries by phone and provide timely, attentive assistance for retail-related questions and concerns. • Place outbound calls as needed to follow up on customer requests, confirm details, and help resolve service issues. • Enter customer orders and updates into internal systems with strong attention to accuracy and completeness. • Support service needs for 15 retail store locations by coordinating information and ensuring consistent communication. • Address customer concerns with a solution-focused approach and escalate more complex matters when appropriate. • Maintain clear records of customer interactions, order activity, and follow-up actions taken. • Work closely with store teams and internal partners to deliver a smooth and reliable customer experience.
2026-11-02T00:00:00Z

Customer Service Representative

Urbandale, IA
onsite
Temporary to Hire
18 - 20 USD / Hourly
We are looking for Customer Service Representatives to join a team in Urbandale, Iowa. This contract opportunity is ideal for someone who enjoys helping customers, communicating clearly, and handling a fast-paced workload in a structured office setting. In this role, you will support members by resolving service inquiries, providing accurate information, and assisting with policy and renewal-related questions. This is a fully onsite position with training, ongoing support, and opportunities to grow within a business services environment. Responsibilities:• Deliver responsive service to customers by handling incoming inquiries.• Prepare clear verbal and written responses using available reference materials to address questions and resolve concerns.• Contact customers to obtain incomplete or missing details needed to process requests or provide next steps.• Assist users with basic website navigation issues and help troubleshoot simple online access or functionality problems. Please apply today through our Robert Half website or give me a call if you have any questions! 515.706.4974 - I'm excited to hear from you!
2026-11-02T00:00:00Z

Customer Service Representative

Pawtucket, RI
onsite
Permanent / Full Time
50000 - 52000 USD / Yearly
We are looking for a Customer Service Representative to support order management, customer communication, and quote preparation from our Pawtucket based client. This role is ideal for someone who thrives in a fast-paced setting, stays organized across multiple priorities, and takes pride in delivering responsive, accurate service. The position works closely with internal teams and customers to address questions, resolve concerns, and help strengthen ongoing business relationships. Responsibilities:• Manage incoming customer orders with a high level of accuracy and ensure each request is entered and updated promptly.• Prepare pricing quotes and related customer documentation within expected turnaround times.• Coordinate with cross-functional teams to confirm order details, maintain data accuracy, and support smooth processing.• Partner with logistics and operations staff to help keep shipments and deliveries on schedule.• Support issue resolution efforts by assisting with follow-up actions and communicating updates clearly to customers.• Maintain customer account information, respond to inquiries professionally, and foster strong ongoing relationships.• Review inventory information and customer demand activity to help address availability questions and order status concerns.• Track open orders and backlogs, escalating concerns when needed to help meet service expectations.• Contribute to a cooperative team environment while assisting with additional projects and administrative tasks as assigned
2026-10-13T00:00:00Z

Customer Service Representative

Orlando, FL
onsite
Temporary to Hire
20 - 21 USD / Hourly
We are looking for a Customer Service Representative to support daily customer interactions and administrative tasks for a team in Orlando, Florida. This contract opportunity with potential for a permanent role is well suited for someone who communicates clearly, stays organized, and enjoys helping customers by phone and through order-related support. The person in this role will handle a steady flow of inquiries, maintain accurate records, and contribute to a reliable service experience across inbound and outbound communications. Responsibilities: • Respond to incoming customer calls with professionalism, resolve routine issues, and provide helpful information in a timely manner. • Place outbound calls as needed to follow up on requests, confirm details, and support ongoing customer service activities. • Enter orders accurately into internal systems and verify information to reduce delays or processing errors. • Assist with administrative support tasks such as updating customer records, organizing documentation, and maintaining clear account notes. • Coordinate with internal teams to address customer concerns, clarify order questions, and ensure appropriate follow-through. • Monitor open requests and track next steps so customer needs are addressed from initial contact through resolution. • Maintain service quality by documenting interactions thoroughly and following established procedures for call handling and order support.
2026-10-30T00:00:00Z

Customer Service Representative

New York, NY
remote
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support a high-volume service environment. This long-term contract position is ideal for someone who communicates clearly, stays organized under pressure, and is committed to delivering a positive customer experience. The person in this role will handle incoming customer interactions, process order information accurately, and provide timely resolutions while maintaining a detail-oriented and helpful approach. Responsibilities: • Respond to a steady flow of inbound customer calls with empathy and accuracy. • Enter customer orders and service details into company systems while maintaining a high level of data accuracy. • Assist callers with questions, concerns, and service-related requests by providing clear and timely information. • Place outbound calls as needed to follow up on customer inquiries, confirm details, or provide updates. • Document customer interactions thoroughly to ensure complete records and smooth issue resolution. • Resolve routine service concerns efficiently and escalate more complex matters to the appropriate team when necessary. • Maintain strong service standards by balancing call quality, responsiveness, and attention to detail.
2026-10-30T00:00:00Z

Customer Service Representative

Lewes, DE
onsite
Temporary to Hire
19 - 19 USD / Hourly
We are looking for a Customer Service Representative to support patient access operations in Lewes, Delaware. This contract opportunity with permanent potential is ideal for someone who enjoys helping patients, managing important registration details, and delivering attentive service in a fast-paced healthcare setting. The person in this role will handle patient account preparation, verify key information, and communicate clearly with patients and provider offices to help ensure a smooth care experience. Responsibilities:• Prepare patient accounts in advance of scheduled visits by gathering and updating demographic, coverage, and related registration details.• Respond to inbound and outbound calls to obtain missing information, explain next steps, and provide clear guidance to patients before appointments.• Review physician orders for completeness, process documentation accurately, and support medical necessity and compliance-related checks.• Create and maintain accurate patient records, including assigning medical record numbers and confirming account data is entered correctly.• Collect insurance information, verify financial responsibility, and discuss point-of-service payments, prior balances, and available payment arrangements.• Provide patients with instructions related to their upcoming services so they understand registration and visit requirements.• Use designated electronic medical record platforms and supporting tools to document activity, access account information, and complete workflows efficiently.• Deliver courteous, service-focused support that contributes to a positive patient experience and strong customer satisfaction results.
2026-10-30T00:00:00Z

Customer Service Representative

Flowery Branch, GA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a detail-oriented Customer Service Representative (Order Entry) to support daily order processing and customer communication for a growing organization in Georgia. This contract opportunity with permanent potential is ideal for someone who enjoys working in a fast-paced environment where accuracy, responsiveness, and organization are essential. In this role, you will help ensure orders move smoothly from entry through shipment while partnering with internal teams to provide timely updates and effective service. Responsibilities: • Review incoming customer orders for completeness, confirm product availability, and enter order details accurately into internal systems. • Communicate with customers regarding order progress, estimated shipment timing, freight-related information, and any updates that may affect delivery. • Coordinate closely with warehouse and operations teams to support accurate fulfillment and maintain alignment on outgoing shipments. • Prepare order documentation such as sales orders, invoices, shipping paperwork, and Bills of Lading as needed. • Handle returns, issue appropriate credit documentation, and process freight claims involving damaged merchandise. • Maintain organized digital records for customer transactions, pricing details, inventory data, and related operational documents. • Respond promptly to customer inquiries, resolve routine service issues, and escalate more complex concerns when appropriate. • Provide current inventory information upon request and support ongoing accuracy of stock records through cross-functional communication.
2026-10-29T00:00:00Z

Customer Service Representative

West Middlesex, PA
onsite
Temporary / Contract
16.625 - 19.25 USD / Hourly
Job Title: Customer Service RepresentativeJob Type: Temporary for 3 months, Immediate startSchedule: Monday-Friday 8am-5pmWork Location: West Middlesex, PAPay: $17.50/hour Responsibilities: • Provide high‑quality support to customers by responding to inquiries, requests, and issues in a timely, professional, and solution-focused manner.• Use effective communication and problem‑solving skills to address customer questions, technical concerns, and account‑related needs through various channels.• Enhance customer experience by identifying appropriate solutions and aiming for efficient, accurate resolution.• Manage and resolve customer concerns with empathy and professionalism, escalating issues in alignment with established guidelines when needed.• Investigate and correct account or service‑related discrepancies, ensuring accurate information and continuity of service.• Proactively communicate with customers regarding updates, next steps, and actions required to support order or service fulfillment.• Support processes related to customer orders, returns, credits, and other transactional activities as assigned.• Oversee and coordinate day‑to‑day fulfillment or service workflows, addressing exceptions and ensuring smooth execution of assigned tasks.• Review system‑generated reports or alerts and take appropriate action to understand, communicate, or resolve service or order status updates.• Maintain accurate and thorough documentation of customer interactions and case activity.
2026-10-30T00:00:00Z

Customer Service Representative

Lewes, DE
onsite
Temporary to Hire
19 - 19 USD / Hourly
Robert Half is partnering with a reputable healthcare organization in Lewes, DE, and the surrounding areas to offer entry-level opportunities for motivated and career-driven individuals. If you are looking to get a foot in the door in the medical field and gain hands-on professional experience, this is the perfect opportunity for you! These long-term contract roles will provide hours and the potential for long-term growth in a dynamic healthcare environment. Schedules include first and mid shifts, with some requiring availability for one or two Saturdays a month. What’s in it for you?<ul><li>Bonus Incentives</li><li>Paid Certifications to enhance your skills and value in the field</li><li>Tuition Reimbursement to support your continued education</li><li>Comprehensive Benefits Package, including healthcare, retirement options, and more</li><li>Career Advancement Opportunities in a company committed to your professional development</li></ul>What We’re Looking For:Candidates with proven success in a customer service capacity are encouraged to apply, even without direct healthcare experience. Transferable skills such as effective communication, strong organizational abilities, and a passion for helping others will position you for success in this role.We are offering a contract-to-hire employment opportunity in the healthcare industry for a Customer Service Representative. The role is located in Lewes, Delaware, United States. As a Patient Service Representative, you will be tasked with managing patient data, handling insurance details, and providing excellent customer service. Responsibilities:• Maintain precise records of customer credit information.• Take necessary action by monitoring customer accounts.• Handle both inbound and outbound calls to gather patient's demographic, insurance, and other relevant details.
2026-10-30T00:00:00Z

Customer Service Representative

West Henrietta, NY
onsite
Temporary / Contract
18.2115 - 23 USD / Hourly
We are looking for a Customer Service Representative to support customers from our West Henrietta, New York location in a Long-term Contract role. This position is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and enjoys helping customers resolve questions efficiently. The successful candidate will handle a high volume of interactions, process orders accurately, and contribute to a positive service experience on every contact. Responsibilities: • Respond to incoming customer calls professionally and provide timely, accurate assistance. • Enter and update customer orders with close attention to detail and data accuracy. • Handle both inbound and outbound communications to address questions, follow up on requests, and confirm information. • Resolve routine service concerns by identifying customer needs and delivering appropriate solutions. • Document conversations, order details, and service outcomes in the appropriate systems. • Maintain consistent service levels while managing multiple tasks in a call center environment.
2026-10-16T00:00:00Z

Customer Service Representative

Fayetteville, AR
onsite
Temporary to Hire
15.2 - 17.6 USD / Hourly
We are looking for a Customer Service Representative to join a growing team in Arkansas. This contract-to-permanent opportunity is ideal for someone who enjoys helping customers, thrives in a fast-paced call center setting, and wants to build a long-term career with advancement potential. In this permanent, entry-level role, you will support clients by handling inquiries, documenting interactions accurately, and contributing to a structured onsite service environment. Responsibilities: • Respond to inbound customer calls and provide timely, courteous assistance for a wide range of client questions and concerns. • Record customer interactions thoroughly in the case management system to ensure accurate tracking and follow-up. • Maintain daily activity records that support productivity monitoring and highlight performance trends. • Place outbound calls when additional contact is needed to investigate issues and bring complex situations to resolution. • Support team-led initiatives such as testing activities and customer support projects as assigned by leadership. • Adjust quickly to updated procedures, service expectations, and operational guidelines while maintaining quality standards. • Manage multiple tasks efficiently in a high-volume environment while protecting confidential customer information. • Contribute to a dependable and focused workplace through consistent attendance, punctuality, and strong work habits.
2026-10-26T00:00:00Z

Customer Service Representative

Mokena, IL
onsite
Temporary to Hire
20.9 - 22 USD / Hourly
We are looking for a Customer Service Representative to support daily dispatch coordination and deliver responsive service for customers in Illinois. This Contract to permanent opportunity is ideal for someone who thrives in a fast-paced environment, communicates clearly with both customers and field staff, and keeps schedules running efficiently. The person in this role will help manage service appointments, provide timely updates, and contribute to a positive customer experience while supporting operational goals. Responsibilities: • Coordinate communication between customers and field technicians to keep service appointments organized and running smoothly. • Respond to incoming customer questions, address scheduling concerns, and provide accurate status updates throughout the service process. • Build and maintain daily and weekly technician schedules to support efficient route planning and timely service delivery. • Process customer payments, prepare invoices, and assist with documentation related to technician time and payroll support. • Monitor dispatch activity and adjust schedules as needed to accommodate changing service priorities. • Deliver courteous, attentive support on every interaction to strengthen customer satisfaction and trust. • Maintain accurate service records and update relevant systems with scheduling, billing, and customer information.
2026-10-29T00:00:00Z

Customer Service Representative

Racine, WI
onsite
Temporary to Hire
20 - 21 USD / Hourly
We are looking for a Customer Service Representative to support a non-profit organization in Racine, Wisconsin. This contract position with permanent potential is ideal for someone who enjoys helping people, communicating clearly, and handling a steady flow of customer interactions in a service-focused environment. The person in this role will manage inquiries, process orders accurately, and provide dependable support across inbound and outbound communication channels. Responsibilities: • Respond to incoming customer calls with professionalism and provide clear, helpful information. • Assist individuals with questions, concerns, and service requests while delivering a positive customer experience. • Enter orders and update customer details with accuracy and attention to detail. • Place outbound calls as needed to follow up on requests, confirm information, or provide updates. • Document customer interactions thoroughly to maintain organized and reliable records. • Resolve routine issues efficiently and escalate more complex matters to the appropriate team when necessary. • Support daily call center operations by managing a consistent volume of phone-based interactions.
2026-10-26T00:00:00Z

Customer Service Representative

Greenville, WI
onsite
Temporary / Contract
20 - 21 USD / Hourly
Are you a people person who enjoys helping customers and keeping things running smoothly? We’re looking for a Customer Service Representative to join a growing wholesale distribution team in Greenville, Wisconsin.This is a great opportunity for someone who enjoys being the go-to resource for customers, staying organized, and working with internal teams to ensure orders, products, and deliveries come together seamlessly. What You’ll DoAs a Customer Service Representative, you’ll play an important role in creating a positive customer experience from the first call through order delivery.<ul><li>Be the customer’s go-to contact by answering questions about products, pricing, orders, inventory, and deliveries.</li><li>Manage customer orders by accurately entering, updating, and tracking orders while keeping everything moving on schedule.</li><li>Help anticipate customer needs by working with customers to understand upcoming inventory demands and coordinating purchasing needs.</li><li>Collaborate across teams to keep orders, documentation, and customer information accurate and organized.</li><li>Support sales and promotions through customer outreach, promotional initiatives, and engagement activities.</li><li>Solve problems by addressing customer concerns professionally, finding solutions, and escalating more complex issues when necessary.</li><li>Keep learning by participating in training and staying current on products, procedures, and company standards.</li></ul>Why This Opportunity?If you enjoy building relationships, solving problems, staying organized, and making customers feel valued, this could be a great fit.You’ll have the opportunity to become an important part of a team where your communication skills, attention to detail, and customer-first mindset make a real impact every day.Ready for your next opportunity? We’d love to hear from you. For more information call or txt Angela 920-264-0349.
2026-10-20T00:00:00Z

Customer Service Representative

Superior, WI
onsite
Temporary / Contract
20 - 21 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Superior, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li></ul>
2026-10-23T00:00:00Z

Customer Service Representative

Shawano, WI
onsite
Temporary / Contract
20 - 21 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Shawano, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.
2026-10-23T00:00:00Z

Customer Service Representative

Medford, WI
onsite
Temporary / Contract
20 - 21 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Medford, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.
2026-10-23T00:00:00Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to support members with pharmacy benefit questions and service needs for a Contract position based in Westminster, California. In this role, you will deliver responsive assistance by phone, help coordinate refill-related requests with network pharmacies, and ensure each interaction is documented accurately. This opportunity is well suited for someone who thrives in a call center setting, communicates clearly, and can balance service excellence with regulatory compliance. Responsibilities: • Respond to incoming member and prospective member inquiries related to pharmacy benefits, coverage, and general service support. • Assist with prescription refill coordination by working with network pharmacies when additional support is needed. • Escalate clinical questions or sensitive medication-related concerns to the appropriate clinical leadership team. • Partner with internal teams focused on medication adherence initiatives to support quality and member engagement goals. • Participate in outbound and inbound calling campaigns assigned by leadership to enhance the overall member experience. • Record member interactions thoroughly in designated systems, including actions taken, follow-up needs, and required forms. • Follow established workflows, job aids, and operating procedures while identifying opportunities to improve efficiency and service quality. • Maintain compliance with applicable federal, state, and organizational requirements governing health plan operations. • Engage constructively in coaching, training sessions, and team meetings to strengthen performance and service delivery. • Provide additional administrative or service-related support as assigned by management.
2026-10-22T00:00:00Z

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