<p><strong>Systems Analyst / Architect – Intermediate</strong></p><p>26‑Week Contract | Onsite | Quincy, MA</p><p><br></p><p><strong>Overview</strong></p><p>We are seeking an Intermediate Systems Analyst/Architect for a 26‑week onsite engagement in Quincy, MA. The ideal candidate will support workflow optimization, software deployment governance, data analysis, and issue resolution across multiple teams. This role involves significant interaction with end users and requires strong communication, analytical ability, and technical fluency.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Become proficient in various proprietary data sources and integrate their use to track initiatives and the context surrounding them.</li><li>Guide end users through workflow processes to reduce friction in software development, deployment, and governance activities.</li><li>Generate, customize, and deliver reports or logs related to initiative metadata and historical activity for stakeholder review.</li><li>Analyze the root cause of system defects, workflow gaps, or technical issues.</li><li>Recommend mitigation strategies and improvements to streamline workflows and resolve recurring pain points.</li><li>Draft and communicate proposals to team members and development groups for enhancements, requirements, or fixes to improve system performance and address defects.</li></ul><p><br></p>
<p>A large, mission-driven organization within the public sector health and human services domain is seeking a <strong>Business Systems Architect / Senior Business Systems Analyst</strong> to lead a strategic effort focused on optimizing and modernizing a complex case management technology ecosystem. This is a confidential search for a long-term initiative that requires a blend of systems strategy, business architecture, and hands-on analysis.</p><p><strong>About the Role</strong></p><p>This individual will be responsible for evaluating current system capabilities, defining business and system architecture, and mapping processes across multiple platforms to drive consistency, efficiency, and strategic use of technology. The initial focus will be on the organization’s case management systems, which span Salesforce, Microsoft Dynamics, and several additional applications used across different business units.</p><p>The goal is to streamline, align, and modernize these systems to support future scalability and operational effectiveness. This role may involve either working independently or partnering with internal subject-matter experts who deeply understand existing workflows.</p><p><strong>Key Responsibilities</strong></p><ul><li>Assess current-state case management systems and supporting applications across multiple business areas.</li><li>Define system capabilities, business architecture, and process flows to recommend opportunities for standardization and consolidation.</li><li>Partner closely with internal business teams and technical teams to distill complex requirements and translate them into actionable solution strategies.</li><li>Develop detailed documentation including workflows, capability maps, system interaction diagrams, and functional requirements.</li><li>Serve as a thought partner in shaping a long-term solution strategy leveraging low-code/no-code tools.</li><li>Work with cross-functional teams from IT, business stakeholders, and external partners to guide solution design and ensure alignment with organizational goals.</li><li>Provide recommendations that balance current-state realities with future-state architectural vision.</li><li>Support decision-making around whether to backfill internal SMEs or leverage external expertise.</li></ul><p><br></p>
