We are looking for a motivated and adaptable Network Engineer to join our team in Worcester, Massachusetts. This long-term contract position is ideal for individuals eager to advance their career from a Helpdesk role into Networking and Infrastructure. The role offers an excellent opportunity for growth, mentorship, and hands-on experience in a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Troubleshoot connectivity and advanced network issues on end-user devices, including laptops, tablets, and mobile phones.<br>• Replace and install network equipment, requiring the ability to lift up to 50 pounds and work in confined spaces when necessary.<br>• Collaborate effectively with team members and communicate clearly with users to address technical challenges.<br>• Provide proactive engagement and maintain an approachable demeanor while interacting with colleagues and clients.<br>• Handle helpdesk or general IT support tasks with attention to detail and efficiency.<br>• Utilize and manage Juniper and Aruba networking systems, ensuring optimal performance.<br>• Configure and maintain Cisco routers and switches for seamless network operations.<br>• Monitor and manage Palo Alto firewalls to ensure secure network connectivity.<br>• Implement and troubleshoot Border Gateway Protocol (BGP) configurations.<br>• Maintain and oversee Cisco ASA devices to support network security.
We are looking for a skilled Technical Engineer to join our team in Boston, Massachusetts. In this long-term contract role, you will be responsible for delivering exceptional on-site technical support and ensuring seamless connectivity across various locations, including job sites and office environments. This position is ideal for a proactive, detail-oriented individual who thrives in fast-paced settings and possesses strong problem-solving skills.<br><br>Responsibilities:<br>• Provide direct technical assistance to end users, ranging from executives to interns, ensuring their devices and systems function effectively.<br>• Travel to job sites, including trailers and buildings, to diagnose and resolve technical issues in person.<br>• Install, configure, and maintain network solutions, including routers and wireless systems, to ensure reliable connectivity.<br>• Manage the procurement and deployment of equipment necessary for field operations.<br>• Offer support for laptops, tablets, and other mobile devices, maintaining optimal performance.<br>• Uphold company standards and procedures during all service activities to ensure consistency and compliance.<br>• Collaborate with internal teams to address technical challenges and deliver timely solutions.<br>• Maintain accurate records of service activities and document all work performed for future reference.<br>• Utilize knowledge of Active Directory, Microsoft Exchange, and Palo Alto Firewalls to support system integration and functionality.
