We are looking for an experienced Systems Administrator to join our team in Fairview Park, Ohio. In this role, you will manage and maintain critical IT infrastructure, ensuring smooth operation and robust security of systems. If you have a strong background in Microsoft technologies and a passion for problem-solving, this opportunity is ideal for you.<br><br>Responsibilities:<br>• Install, configure, and manage Microsoft Server 2025 to ensure efficient and secure operations.<br>• Maintain detailed and accurate documentation for network, server, and computer systems.<br>• Address and resolve daily service calls to support business operations effectively.<br>• Provide on-call support for urgent technical issues as needed.<br>• Travel approximately 15% of the time to support remote systems and teams.<br>• Collaborate on various projects and tasks as assigned to enhance IT functionality and security.
We are looking for a skilled Network Administrator to join our team in Cleveland, Ohio. This role involves managing and maintaining both on-premises and cloud-based IT infrastructures, ensuring optimal performance and security across all systems. The ideal candidate will possess strong technical expertise and a proactive approach to problem-solving, contributing to continuous improvement initiatives and supporting global infrastructure needs.<br><br>Responsibilities:<br>• Manage, upgrade, and maintain on-premises IT systems, including Microsoft Server, Active Directory, Microsoft 365, and Cisco networks.<br>• Oversee and optimize global and cloud infrastructures such as PaaS, IaaS, and Azure.<br>• Collaborate with third-party infrastructure providers to ensure efficient performance and cost management.<br>• Support local office and plant builds or refurbishments, focusing on server setups, storage solutions, backups, disaster recovery, and network layouts.<br>• Implement technical policies and procedures aligned with strategic goals and continuous improvement efforts.<br>• Ensure compliance with company policies regarding user authentication, data protection, and system security.<br>• Monitor vendor support cycles and apply necessary security patches while planning system upgrades.<br>• Provide second and third-level technical support, including occasional out-of-hours assistance for critical issues.<br>• Adhere to governance processes related to project, incident, and change management.<br>• Offer cross-functional support within the global team as needed, covering technologies beyond the primary scope of the role.
We are looking for a skilled SharePoint Administrator to join our team in Cleveland, Ohio. This Contract-to-Permanent position offers an opportunity to manage critical IT applications and support systems while driving innovation and efficiency. The role involves collaborating with various teams to ensure seamless application design, development, and ongoing maintenance.<br><br>Responsibilities:<br>• Oversee the design, development, and implementation of IT applications and ensure their ongoing support.<br>• Manage a team responsible for maintaining the City's administrative, financial systems, and web development.<br>• Collaborate with internal departments to establish policies and procedures for technical documentation, quality assurance, and staff training.<br>• Develop a comprehensive web presence strategy to enhance e-government capabilities across the organization.<br>• Coordinate with training teams to implement effective programs for PeopleSoft and other systems.<br>• Ensure applications run efficiently, error-free, and meet the needs of end-users.<br>• Lead interdisciplinary teams to deliver IT solutions on time, within budget, and aligned with organizational goals.<br>• Maintain a plan for continuous improvement of application development operations using state-of-the-art technologies.<br>• Engage with stakeholders to identify and implement effective IT solutions.<br>• Perform additional duties as required to support organizational goals.
<p>Enable business goals by working closely with personnel across the enterprise to capture requirements, research, evaluate, design, plan, implement, and support critical business software and services, and improve existing processes and infrastructure.</p><p>Maintain business availability by designing, implementing, and managing a monitor & alert system with automated processes/responses for key business systems.</p><p>Share information, mentor, and provide guidance to all technology related teams across the businesses.</p><p>Establish, document, and adhere to standards for systems design, testing, implementation, support, and security.</p><p>Document Standard Operating Procedures, Knowledge Base articles, and Fixing Guides to promote user and administrator self-service. Provide regular ticket updates to keep requestors and team members informed of progress and resolution know-how.</p><p>Drive scripting and automation to develop solutions for common problems.</p><p>Serve as the ultimate resource for resolution of sophisticated problems in a timely and proactive manner.</p><p>Work with the IT leadership team to identify skills gaps and evolve the IT function.</p><p>What you bring to the Team</p><p>Bachelor's Degree or equivalent experience in Information Technology (or related field).</p><p>7+ of demonstrated engineering ability to deliver new enterprise solutions from requirements gathering through implementation, documentation, and operational handoff. Demonstrated experience prioritizing and balancing workload for self and others</p><p>Over seven years of experience diagnosing and resolving IT issues with logical problem-solving and using industry standard methodologies.</p><p>5+ years of proven experience designing, managing, implementing, and supporting solutions on Microsoft Azure.</p><p>Experience managing sophisticated multi-forest / multi-tenant / multi-cloud environments.</p><p>Significant experience with Microsoft 365, specifically Entra ID (Azure Active Directory), Teams, SharePoint, Security and Compliance Center, Intune, and Defender for Endpoint. Also, significant experience with the Windows OS for Server and PCs.</p><p>Demonstrated experience with server services like DNS, DHCP, licensing, certificates, etc.</p><p>Demonstrated experience with designing and managing network infrastructure (including managed switches, routers, access points, VLANs, security, etc.), OT networking is a plus</p><p>Demonstrated experience performing all work using industry standard processes for security.</p><p>Experience with various Microsoft 365 integration and migration scenarios (e.g., on-premises to M365, M365 to M365, Google to M365, etc.), preferred.</p><p>Experience with ITIL processes, a plus</p><p>Experience with Fortinet network equipment, a plus.</p>
<p>We are looking for a skilled Application Administrator to join our team in Greater Cleveland, Ohio. This role involves managing and supporting CargoWise One, ensuring seamless integration and functionality within logistics and supply chain operations. The ideal candidate will combine technical expertise with strong problem-solving abilities and excellent communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Administer and maintain the CargoWise One platform to ensure optimal performance and reliability.</p><p>• Collaborate with business stakeholders to identify and implement system improvements that enhance operational efficiency.</p><p>• Provide technical support and troubleshoot issues related to CargoWise One, APIs, and EDI integrations.</p><p>• Facilitate training sessions and create documentation to help team members effectively use CargoWise One.</p><p>• Support process automation initiatives within CargoWise One to streamline workflows.</p><p>• Manage Active Directory and other IT infrastructure components as needed.</p><p>• Work closely with cross-functional teams to align system functionalities with business objectives.</p><p>• Monitor and maintain database systems, ensuring data integrity and accessibility.</p><p>• Stay updated on industry trends and best practices to recommend innovative solutions.</p><p>• Participate in Agile (Scrum) methodologies to deliver high-quality solutions in a timely manner.</p>
<p>We are looking for a skilled Network Analyst II to join our team in Greater Cleveland, Ohio. In this role, you will be responsible for ensuring the efficient operation, security, and maintenance of network systems, servers, and related technologies. This position offers the opportunity to work with a diverse range of tools and platforms to support both technical infrastructure and organizational needs.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and manage network systems, including Microsoft Windows and Linux servers, hypervisor hosts, and virtualized environments.</p><p>• Monitor and secure routers, switches, storage solutions, and uninterruptible power supplies to ensure optimal performance.</p><p>• Administer and troubleshoot server software, ensuring smooth operations and addressing issues proactively.</p><p>• Manage data backups, replication processes, and test environments to safeguard critical information.</p><p>• Design, develop, and test disaster recovery plans to maintain business continuity.</p><p>• Provide advanced technical support for network connectivity and user applications, resolving complex issues efficiently.</p><p>• Set up and maintain audiovisual equipment such as projectors and video conferencing systems.</p><p>• Collaborate with medical device personnel to ensure seamless integration and support.</p><p>• Implement structured cabling solutions to maintain reliable network connections.</p>
We are looking for a skilled ERP/CRM Consultant to join our team in Solon, Ohio. This long-term contract position offers the opportunity to work remotely, providing expert support and administration for SAP S/4HANA Cloud systems. The ideal candidate will have a deep understanding of user access management, system configuration, and business process optimization.<br><br>Responsibilities:<br>• Serve as the primary point of contact for technical and functional issues related to SAP S/4HANA Cloud.<br>• Troubleshoot and resolve transaction errors, data inconsistencies, and process challenges.<br>• Manage user accounts by creating, modifying, and deactivating access as needed.<br>• Configure role-based security privileges and oversee authentication processes.<br>• Maintain compliance documentation and audit trails for user access activities.<br>• Generate and customize business documents, such as invoices, purchase orders, and financial statements.<br>• Create and deliver recurring reports for business stakeholders using system tools.<br>• Assist in implementing system configuration updates and testing changes to ensure functionality.<br>• Monitor system performance and escalate issues to appropriate teams when necessary.<br>• Develop and provide training materials and user guides to support employees in utilizing SAP S/4HANA Cloud effectively.
We are looking for a Senior Software Engineer to lead the development and deployment of enterprise-level software solutions. This role focuses on delivering high-quality, secure, and efficient systems while ensuring their ongoing maintenance and optimization. The ideal candidate will also provide strategic technical guidance to senior leadership, evaluate emerging technologies, and foster innovation within the team.<br><br>Responsibilities:<br>• Oversee code deployments across multiple product teams, including cloud-based, mobile, and on-premise applications.<br>• Manage the release repository and maintain documentation for build and release procedures.<br>• Plan and execute release governance, risk assessments, milestone tracking, and production readiness reviews.<br>• Provide strategic technical advice to senior management regarding long-term systems planning and the adoption of new hardware and software.<br>• Conduct research on emerging technologies to enhance security, improve operations, and streamline deployment processes.<br>• Lead and guide both local and offshore teams to deliver technical support and maintain operational effectiveness.<br>• Develop and enforce policies and procedures to ensure the quality and security of application development and system administration.<br>• Collaborate with business units and technology vendors to implement and support technology solutions that meet organizational needs.<br>• Identify opportunities for operational improvements through the use of advanced technologies.<br>• Perform additional duties as assigned to support the organization's objectives.
