Network Engineer<p><br></p><p><strong>Job Opening: Cisco Network Engineer</strong></p><p>Are you a networking wizard fluent in Cisco-speak? We’re on the hunt for a Cisco Network Engineer to design, implement, and maintain our network infrastructure.</p><p><strong>What You’ll Do:</strong></p><ul><li>Configure, troubleshoot, and optimize Cisco routers, switches, and firewalls.</li><li>Ensure network security and uptime like your life depends on it (our business does).</li><li>Collaborate with IT teams to solve puzzles and crush bottlenecks.</li></ul><p><strong>What We’re Looking For:</strong></p><ul><li>Cisco certifications (CCNA/CCNP? Even better).</li><li>3+ years of network engineering experience.</li><li>A knack for problem-solving and packet-wrangling.</li></ul><p><strong>Perks:</strong></p><ul><li>Competitive salary, benefits, and a team that actually knows what VLANs are.</li></ul><p>Ready to route your career to success? Apply now!</p>Systems Engineer<p>We are seeking a skilled Systems Engineer to join our team. The selected individual will be responsible for managing client relationships and addressing their IT needs. The role includes providing technical expertise, evaluating and recommending new technologies, and ensuring optimal network performance. </p><p><br></p><p>Responsibilities:</p><p>• Managing relationships with clients and end-users, providing technical expertise in networking, mobility, virtualization, security, and cloud-based solutions.</p><p>• Regularly evaluating and recommending new technologies to update existing infrastructure.</p><p>• Ensuring the networking, compute, and storage infrastructure meets current and future requirements based on needs and regulations.</p><p>• Gaining a comprehensive understanding of hybrid and cloud architectures, including proven best practices that enable high operational resiliency.</p><p>• Providing detailed documentation and demonstrating excellent follow-up skills.</p><p>• Applying knowledge of Microsoft 365, EMS, Azure, Active Directory, Teams, Security Administration, and DNS.</p><p>• Demonstrating strong interpersonal and client management skills.</p><p>• Being proficient in all aspects of Microsoft back office/cloud platforms.</p><p>• Having hands-on networking, firewalls, routing, and switching experience.</p><p>• Gaining experience with on-prem and cloud virtualization technologies.</p>Application Support Engineer<p>We are searching for an <strong>Application Support Engineer</strong>, providing top-notch support for our proprietary software and hardware solutions.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Work directly with external technical customers</li><li>Troubleshoot and resolve technical issues.</li><li>Use the latest tools to diagnose and fix problems.</li><li>Log and track tickets, documenting key details.</li><li>Collaborate with developers and other teams.</li><li>Follow up to ensure customer satisfaction.</li><li>Prioritize and manage incoming support requests.</li><li>Provide clear, concise updates on resolved issues.</li></ul><p>Ready to help customers and solve technical challenges? Apply now!</p>Technical Engineer<p>We are offering an exciting opportunity for a Support Engineer. As a Support Engineer, you will troubleshoot and resolve complex technical issues, collaborate with cross-functional teams, and enhance support processes. This role requires strong problem-solving skills and technical expertise.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Provide technical support via email, chat, phone, and ticketing systems.</li><li>Diagnose and resolve hardware, software, and network-related issues.</li><li>Document troubleshooting steps, solutions, and best practices in the knowledge base.</li><li>Collaborate with engineering, product, and operations teams to improve product reliability and user experience.</li><li>Assist in system monitoring, incident management, and root cause analysis.</li><li>Train end-users and internal teams on troubleshooting and best practices.</li><li>Stay up to date with industry trends, emerging technologies, and product updates.</li></ul><p><br></p><p><br></p>Systems AdministratorWe are in search of a Systems Administrator to join our team located in Burlington, Massachusetts. As a Systems Administrator, your primary role will be to manage and enhance our client data operations. This includes overseeing the operation of the Client Data department, managing Salesforce configuration, troubleshooting technical Salesforce issues, and providing staff assistance. <br><br>Responsibilities:<br>• Facilitate and manage the operation of the Client Data department, including both short-term and long-term priorities<br>• Manage the quarterly release of updates to the Salesforce organization, with a focus on improving user experience through the resolution of ongoing issues, the creation of new workflows, and streamlined data collection<br>• Lead the implementation of new "builds" in collaboration with the Database Administrator and program staff<br>• Customize user experiences based on program needs using Salesforce tools like Lightning App Builder, Object Manager, Flows, Sharing Settings, DLRS, SuperClone Pro, among others<br>• Address and resolve technical Salesforce issues promptly as they arise<br>• Collaborate with the Evaluation Manager to prepare and update reports, dashboards, and pre-filled documents. This includes providing instructions for contractors doing reporting, monitoring their progress, and testing deliverables<br>• Train and supervise the Salesforce Database Administrator<br>• Create and update "how-to" documentation for end-users, providing hands-on training when required<br>• Provide hands-on support for staff to supplement the Database Administrator<br>• Ensure data quality and accuracy, providing exceptional customer service and database management.Senior Linux Systems Administrator<p>An asset management firm based in Boston is seeking a highly skilled <strong>Senior Linux System Administrator</strong> to join their IT Infrastructure team. This role is essential to maintaining the firm’s robust Linux system environment, managing containerization processes, and supporting cloud-based initiatives. The ideal candidate is an experienced IT professional with a sharp technical acumen, expertise in modern DevOps technologies, and a preference for working onsite. Candidates with financial services experience is preferred. This role is onsite in Boston 3-4 days a week.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Maintain and administer Linux environments, including system performance tuning, patching, and troubleshooting.</li><li>Manage PostgreSQL databases, ensuring data integrity and accessibility</li><li>Deploy, manage, and optimize containerization technologies, specifically Kubernetes and Docker, to support application development and production.</li><li>Implement and maintain configuration management tools, such as Puppet, to ensure consistent and reliable infrastructure.</li><li>Develop and execute automation scripts using Python, Bash, and Powershell to streamline system operations and administrative tasks.</li><li>Collaborate with developers, architects, and business stakeholders to analyze technical requirements and deliver tailored solutions.</li><li>Manage and support cloud infrastructure, with an emphasis on AWS, ensuring scalability, security, and cost efficiency.</li><li>Monitor system health, troubleshoot complex issues, and implement solutions to guarantee high availability and performance of IT systems.</li><li>Work cross-functionally to provide support for key IT initiatives, including new installations, upgrades, and migrations.</li><li>Maintain detailed documentation for system configurations, operational procedures, and troubleshooting steps.</li><li>Advise on best practices and emerging technologies to drive innovation and process improvements.</li></ul><p><br></p>