<p>We are seeking a Desktop Support Technician to provide hands-on technical support for end users in a Windows-based environment. This role will be responsible for troubleshooting hardware and software issues, supporting Microsoft Office 365, imaging and deploying PCs, and assisting with mobile device and endpoint management through Intune MDM. The ideal candidate is customer-focused, technically strong, and comfortable supporting users in a fast-paced business environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide desktop support for Windows laptops, desktops, and related hardware</li><li>Troubleshoot and resolve issues involving Windows operating systems, Office 365, printers, peripherals, and standard business applications</li><li>Image, configure, deploy, and refresh PCs for new hires and existing employees</li><li>Support user account setup, password resets, and access issues</li><li>Assist with Microsoft Intune for device enrollment, configuration, policy deployment, and mobile device management</li><li>Manage and support endpoint configurations, software installations, and patching</li><li>Diagnose and resolve connectivity issues related to Wi-Fi, VPN, and network access</li><li>Document tickets, resolutions, and technical procedures in the service desk system</li><li>Provide timely in-person and remote support while delivering excellent customer service</li><li>Coordinate hardware inventory, asset tracking, and device lifecycle management</li><li>Escalate complex technical issues as needed to appropriate IT teams</li></ul><p><br></p>
<p>We are seeking a knowledgeable and proactive MAC Support Technician to join our IT team. The ideal candidate will have extensive experience with Tanium, JAMF, and enterprise-level MAC environments. The MAC Support Technician will be responsible for managing and supporting our fleet of Apple devices, ensuring their optimal performance and security.</p><p> </p><p>Key Responsibilities:</p><ul><li>Provide technical support for MAC users, addressing hardware, software, and network issues efficiently.</li><li>Manage and deploy MAC devices using JAMF Pro, including configuration, maintenance, and troubleshooting.</li><li>Utilize Tanium for endpoint management, security, and compliance monitoring.</li><li>Maintain and optimize enterprise MAC environments, ensuring seamless integration and operation.</li><li>Perform routine updates, patch management, and system maintenance to ensure the reliability and security of MAC devices.</li><li>Collaborate with the IT team to develop and implement policies and procedures for MAC management.</li><li>Conduct training sessions and provide guidance to end-users on MAC functionalities and best practices.</li><li>Document support activities, configurations, and procedures accurately.</li><li>Stay updated with the latest industry trends and best practices in MAC support and management.</li></ul><p><br></p>
<p>Robert Half Finance & Accounting has partnered up with a global investment management firm in the search for a detail-oriented Client Services Associate to add to their team. This position combines client service support, account administration, and investment operations work to help ensure accurate, responsive service across a range of financial transactions and reporting needs. The ideal candidate brings strong organizational skills, sound knowledge of financial processes, and the ability to work effectively with relationship managers and internal partners in a fast-paced environment. In person collaboration in office is required - this is not a remote role! </p><p><br></p><p>Responsibilities:</p><p>• Coordinate day-to-day client service and operational support for wealth management accounts, ensuring requests are completed accurately and on schedule.</p><p>• Prepare and process investment-related documentation, cash movements, reconciliations, and other account administration tasks.</p><p>• Maintain client accounts by handling updates, monitoring operational activity, and supporting routine and ad hoc reporting needs.</p><p>• Partner closely with relationship management colleagues to deliver timely follow-through on client matters and service inquiries.</p><p>• Track service requests and administrative workflows with a high level of precision while meeting deadlines in a busy environment.</p><p>• Contribute to internal reporting and data oversight by compiling information, updating records, and monitoring key operational details.</p><p>• Use portfolio, custodial, and internal service platforms to manage daily processing and support account operations.</p><p>• Follow established compliance requirements, operational controls, and industry guidelines across all assigned activities.</p>
<p>We are seeking a <strong>Help Desk Support Technician </strong>to provide frontline support to end users by troubleshooting hardware, software, and access-related issues. Based on general knowledge.</p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to incoming support requests through a ticketing system and ensure timely resolution in accordance with established SLA requirements. Based on general knowledge.</li><li>Troubleshoot common issues involving hardware, software, login access, email, desktop support, and basic applications in Windows and Office 365 environments. Based on general knowledge.</li><li>Document issues, troubleshooting steps, and resolutions accurately within the ticketing system. Based on general knowledge.</li><li>Escalate more complex technical problems to higher-level support teams when appropriate. Based on general knowledge.</li><li>Deliver professional, customer-focused support to end users while maintaining strong attention to detail. Based on general knowledge.</li></ul>
<p>Help Desk / Desktop Support Job Posting</p><p>We are seeking a Help Desk professional with experience supporting end users in a fast-paced environment. The ideal candidate will have hands-on experience with Active Directory, Microsoft Office, Office 365, Windows 10, and ticketing systems.</p><p>Key Responsibilities:</p><ul><li>Provide first-level technical support for hardware, software, and user access issues</li><li>Troubleshoot Windows 10, Microsoft Office, and Office 365-related problems</li><li>Manage user accounts, password resets, and permissions in Active Directory</li><li>Document, track, and resolve issues through a ticketing system</li><li>Escalate complex technical problems to higher-level support teams as needed</li><li>Assist with workstation setup, software installation, and basic system configuration</li><li>Deliver strong customer service while supporting internal users</li></ul><p><br></p><p><br></p>