We are looking for an AR Specialist to support the accounts receivable function in West Bridgewater, Massachusetts. This position plays an important role in maintaining healthy cash flow through accurate billing, timely payment processing, and proactive follow-up on outstanding balances. The ideal candidate brings strong attention to detail, sound judgment, and the ability to work effectively with both customers and internal teams to resolve account matters efficiently.<br><br>Responsibilities:<br>• Drive collection efforts for overdue customer balances by communicating regularly with clients, addressing payment concerns, and securing appropriate resolution plans.<br>• Prepare and validate customer invoices to ensure billing accuracy, while investigating questions, discrepancies, and requests related to charges or account adjustments.<br>• Apply incoming payments to the correct accounts, reconcile remittances, and research exceptions involving unmatched or incorrectly posted cash.<br>• Create and maintain customer account records, including reviewing credit documentation and supporting recommendations for credit limit decisions.<br>• Process customer credit memos in accordance with company guidelines and required authorization procedures.<br>• Track receivables aging activity, contribute to account analysis, and assist with month-end close tasks and balance reconciliations.<br>• Work closely with cross-functional teams to resolve account issues, improve payment outcomes, and uphold internal financial controls.<br>• Support a high-volume receivables workload while maintaining accurate records and responsive service for customers and business partners.