<p>We are looking for an experienced Front Desk Administrator to support a high-profile conference and executive reception environment in Boston, MA. This Long-term Contract position is ideal for someone who thrives in a client-facing setting, delivers attentive service, and remains composed while managing changing priorities. The role combines front desk coordination, meeting support, and event logistics to create a seamless on-site experience for employees, executives, and guests.</p><p><br></p><p>Responsibilities:</p><p>• Welcome employees, executives, visitors, and event facilitators while creating a detail-focused and service-focused first impression at the reception area.</p><p>• Coordinate meeting space reservations, update room calendars, and respond promptly to booking inquiries with accuracy and attention to detail.</p><p>• Support events by arranging room layouts, confirming spaces are prepared in advance, and assisting with catering, beverage service, and post-event reset activities.</p><p>• Provide hands-on assistance with audiovisual and virtual meeting needs, helping resolve basic technical issues to keep meetings running smoothly.</p><p>• Work closely with administrative partners, facilities teams, and security personnel to ensure daily operations and executive-facing activities run efficiently.</p><p>• Use sound judgment when handling confidential information and sensitive executive schedules, maintaining discretion at all times.</p><p>• Anticipate client needs, address service concerns early, and offer practical solutions that enhance the overall guest experience.</p><p>• Keep shared conference areas organized and presentable, including reporting maintenance needs or service requests when necessary.</p><p>• Answer site-related questions and offer clear directions or guidance regarding building amenities and conference services.</p><p>• Take on additional reception, event, or operational support tasks as needed to meet business demands.</p>
We are looking for a welcoming and organized Receptionist to serve as the first point of contact for visitors and callers in Ayer, Massachusetts. This contract opportunity is ideal for someone who enjoys creating a well-organized front-desk experience while supporting both clients and employees throughout the day. The right candidate will combine strong communication skills, sound judgment, and basic computer knowledge to keep daily reception activities running smoothly.<br><br>Responsibilities:<br>• Welcome guests and walk-in clients, provide helpful assistance, and direct them to the appropriate person or department.<br>• Manage incoming calls through a multi-line phone system, route inquiries accurately, and take clear messages when needed.<br>• Maintain a well-organized front-desk environment that reflects a courteous and service-oriented workplace.<br>• Offer day-to-day administrative support to staff and visitors by responding to routine questions and handling general reception needs.<br>• Monitor lobby activity and ensure visitors are received promptly and assisted efficiently.<br>• Support overall office operations by completing light clerical tasks and helping maintain organized front-office processes.
We are looking for a Medical Front Desk Specialist to support a busy maternal care practice in Brookline, Massachusetts. This Long-term Contract position is ideal for someone who creates a welcoming patient experience while keeping front office operations organized and efficient. The role involves coordinating appointments, managing patient intake, and assisting with records and referral-related administrative tasks in a setting focused on high-risk pregnancies.<br><br>Responsibilities:<br>• Welcome patients upon arrival, complete the check-in process, and ensure all front desk interactions are handled with professionalism and care.<br>• Coordinate and maintain provider schedules by arranging appointments and confirming accurate visit details.<br>• Process requests for medical records while maintaining confidentiality and following office procedures.<br>• Support administrative workflows connected to referral-based services and patient coordination for maternal care and high-risk pregnancy visits.<br>• Manage daily front office activity for a clinic volume of approximately 18 to 20 patients, helping appointments run smoothly throughout the day.<br>• Work closely with a team of four providers to keep patient information current and support efficient office communication.<br>• Use Athena experience, when available, to assist with scheduling, documentation access, and other front desk functions.<br>• Prioritize patient service in every interaction by addressing questions promptly and helping create a positive visit experience.