<p><strong>Key Responsibilities</strong></p><ul><li>Design, implement, and enhance Microsoft 365 solutions aligned to business needs, including integrations and cloud improvements</li><li>Manage endpoint environments using Intune, including device configuration, policy enforcement, and application deployment</li><li>Oversee full device lifecycle management across Windows, macOS, iOS, and Android environments, including enrollment, patching, and compliance</li><li>Administer Microsoft 365 services such as Exchange Online, Teams, OneDrive, and Entra ID, ensuring performance, uptime, and security</li><li>Manage identity, access, and licensing, maintaining strong governance and security best practices</li><li>Support Microsoft 365 migrations, upgrades, and integration efforts across enterprise systems</li><li>Troubleshoot and resolve platform and user issues while proactively improving system reliability and performance</li><li>Develop and maintain documentation, policies, and procedures, and support knowledge sharing across the IT team</li><li>Contribute to Azure architecture and implementation efforts that align with the broader Microsoft ecosystem</li><li>Ensure all work aligns with internal policies, regulatory requirements, and compliance standards</li></ul>

<ul><li>Extensive experience supporting and administering Microsoft 365 environments within enterprise-scale organizations</li><li>Strong hands-on knowledge of core Microsoft cloud platforms, including messaging, collaboration, storage, and endpoint management solutions</li><li>Experience managing identity and access frameworks, including directory services, authentication methods, and security controls such as multi-factor authentication and conditional access</li><li>Proven background in modern endpoint management across multiple operating systems, including device provisioning, policy configuration, and compliance enforcement</li><li>Ability to automate administrative and operational tasks using scripting tools such as PowerShell</li><li>Solid understanding of cloud and hybrid infrastructure concepts, along with foundational networking knowledge and security best practices</li><li>Demonstrated ability to troubleshoot complex technical issues and communicate effectively with both technical stakeholders and business users</li><li>Bachelor’s degree and relevant industry certifications are preferred</li></ul>

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