<p>We are seeking a technically strong <strong>Product Engineer</strong> to support the development, quality, compliance, and ongoing improvement of our client’s diverse product portfolio. This Product Engineer will serve as a key technical resource across product development and will work closely with international manufacturing partners, internal product and quality teams, sales, and branch operations.</p><p>The ideal candidate brings hands-on knowledge of refrigeration and HVAC/R equipment, strong engineering judgment, and the ability to translate technical requirements into practical product solutions. Experience working with overseas manufacturers, particularly within a private-label or distribution environment, is highly valued.</p><p><br></p><p>How You Will Make an Impact:</p><ul><li>Manage the technical lifecycle of assigned products, establishing and maintaining engineering requirements, specifications, and performance standards from initial development through commercialization.</li><li>Support a broad product portfolio that includes ductless and inverter-based ducted systems, refrigerants, hoses, tools, components, and replacement parts.</li><li>Analyze engineering drawings, technical documentation, specifications, and manufacturer data to identify design, performance, and manufacturability considerations.</li><li>Collaborate with international factory partners to refine product designs, resolve technical concerns, and ensure products meet established requirements.</li><li>Work closely with the international office and manufacturing teams to create, update, and standardize product specifications and technical documentation.</li><li>Oversee engineering aspects of product compliance and certification for the North American market, including UL, ETL, AHRI, EPA 608, and DOE requirements.</li><li>Investigate product failures and technical issues through structured root-cause analysis and coordinate corrective and preventive actions with suppliers.</li><li>Contribute technical expertise to product planning by researching competing products, conducting teardown evaluations, and assessing new technologies and market developments.</li><li>Assist with new product introductions by coordinating third-party testing, certification activities, and technical approvals.</li><li>Prepare and maintain product documentation, including installation instructions, troubleshooting materials, technical notices, and product bulletins.</li><li>Track changes to HVAC/R industry standards and government regulations and communicate potential impacts to the product and compliance teams.</li><li>Work with Sales and Marketing to create technical product resources, competitive comparison materials, training content, and other tools that support the field organization.</li></ul>
We are looking for a forward-deployed software engineer to strengthen customer-facing engineering efforts in King of Prussia, Pennsylvania. This role combines software development, operational support, and analytical problem-solving to improve how internal teams and customers interact with core systems. The ideal candidate brings strong backend engineering experience, a practical approach to automation, and the ability to turn technical challenges into reliable, scalable solutions.<br><br>Responsibilities:<br>• Create and enhance internal applications, scripts, and workflows that improve efficiency for customer-facing and engineering teams.<br>• Oversee the health of live systems, investigate irregular behavior, and address risks before they affect users or business operations.<br>• Examine operational and product data to uncover trends, support decision-making, and recommend meaningful improvements.<br>• Investigate customer-reported technical problems, determine root causes, and deliver timely, effective resolutions.<br>• Develop and release product enhancements driven by customer needs while maintaining quality and system stability.<br>• Partner closely with Customer Success, Sales Engineering, and Engineering to remove obstacles and support high-impact initiatives.<br>• Improve platform reliability and performance through thoughtful debugging, optimization, and ongoing maintenance.<br>• Stay informed on evolving technologies and engineering practices, applying new ideas where they add measurable value.
<p>We are looking for a skilled Sr. IT Security Engineer to join our team in Bensalem, Pennsylvania. In this role, you will lead efforts to design, implement, and manage security solutions that safeguard the organization’s infrastructure and data. Your expertise will be instrumental in developing advanced threat detection systems, conducting vulnerability assessments, and driving compliance with industry standards.</p><p><br></p><p>Responsibilities:</p><p>• Design and deploy centralized security monitoring systems and advanced threat detection solutions to enhance incident response capabilities.</p><p>• Oversee intrusion detection and prevention systems, analyzing and responding to suspicious activities to mitigate risks.</p><p>• Implement and maintain network-based security solutions while establishing data privacy policies.</p><p>• Perform regular vulnerability assessments using tools like Nessus, identifying and remediating security gaps.</p><p>• Develop strategies for zero-day threat protection and manage endpoint protection technologies to prevent malware.</p><p>• Configure and manage identity and access management systems, such as Okta, to ensure secure user authentication.</p><p>• Architect secure network solutions, including firewalls, web content filtering, and data loss prevention systems.</p><p>• Maintain detailed security architecture documentation and provide periodic reports on security posture.</p><p>• Collaborate with IT and compliance teams to promote security best practices and ensure regulatory compliance.</p><p>• Monitor and manage security devices to protect systems from internal and external threats.</p>